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Best Professional Services Automation Software for Small Business

Nathan Calabrese
NC
Researched and written by Nathan Calabrese

Products classified in the overall Professional Services Automation category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Professional Services Automation to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Professional Services Automation category.

In addition to qualifying for inclusion in the Professional Services Automation Software category, to qualify for inclusion in the Small Business Professional Services Automation Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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41 Listings in Small Business Professional Services Automation Available

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    G2 Score
Autotask
(522)4.3 out of 5
Optimized for quick response
9th Easiest To Use in Professional Services Automation software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual e

    Users
    • CEO
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 67% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Autotask is a ticket workflow automation system that centralizes tickets, tracks time, manages projects, and simplifies billing processes.
    • Reviewers appreciate Autotask's ability to enhance operational efficiency through its automation features, its seamless integration with other systems, and its user-friendly interface.
    • Users mentioned that Autotask can sometimes be slow or clunky, with some pages loading slowly, and the interface occasionally feels somewhat outdated and certain sections could be more user-friendly.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Autotask Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    79
    Integrations
    58
    Ticket Management
    48
    Automation
    31
    Easy Integrations
    29
    Cons
    Complex Usability
    27
    Learning Curve
    22
    Missing Features
    20
    Limited Functionality
    18
    Not User-Friendly
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Autotask features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.8
    6.8
    Portfolio Performance
    Average: 7.9
    8.2
    Workflow
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,441 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,512 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Autotask is the intelligent, unified PSA platform that powers high-performing MSP operations. It connects tickets, time, projects, contracts and billing in one seamless workflow — eliminating manual e

Users
  • CEO
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 67% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Autotask is a ticket workflow automation system that centralizes tickets, tracks time, manages projects, and simplifies billing processes.
  • Reviewers appreciate Autotask's ability to enhance operational efficiency through its automation features, its seamless integration with other systems, and its user-friendly interface.
  • Users mentioned that Autotask can sometimes be slow or clunky, with some pages loading slowly, and the interface occasionally feels somewhat outdated and certain sections could be more user-friendly.
Autotask Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
79
Integrations
58
Ticket Management
48
Automation
31
Easy Integrations
29
Cons
Complex Usability
27
Learning Curve
22
Missing Features
20
Limited Functionality
18
Not User-Friendly
18
View All Pros and Cons
Autotask features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.8
6.8
Portfolio Performance
Average: 7.9
8.2
Workflow
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,441 Twitter followers
LinkedIn® Page
www.linkedin.com
5,512 employees on LinkedIn®
Syncro
(461)4.5 out of 5
Optimized for quick response
2nd Easiest To Use in Professional Services Automation software
Entry Level Price:$129.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Syncro is a unified IT and security operations platform that acts as a force multiplier for IT departments. By bringing endpoint management, service desk automation, and Microsoft 365 security into a

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 78% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Syncro is an IT management tool that provides functionalities such as PSA, Endpoint management, scripting, PowerShell, ticketing, and automation for IT companies.
    • Reviewers appreciate Syncro's all-in-one nature, its robust automation capabilities, the convenience of having several different softwares integrated into one space, and the strong support from the Syncro team.
    • Users reported issues with the user interface for remote desktop, limitations in the mobile app, difficulties with the initial setup, and a desire for more advanced features in automation and scripting.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Syncro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    195
    Features
    130
    Integrations
    102
    Customer Support
    92
    Automation
    88
    Cons
    Missing Features
    86
    Improvement Needed
    69
    Feature Limitations
    68
    Feature Issues
    63
    Needs Improvement
    43
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Syncro features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    6.2
    Portfolio Performance
    Average: 7.9
    7.3
    Workflow
    Average: 8.4
    6.9
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Servably
    Company Website
    Year Founded
    2017
    HQ Location
    Fully remote, US
    LinkedIn® Page
    www.linkedin.com
    112 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Syncro is a unified IT and security operations platform that acts as a force multiplier for IT departments. By bringing endpoint management, service desk automation, and Microsoft 365 security into a

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 78% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Syncro is an IT management tool that provides functionalities such as PSA, Endpoint management, scripting, PowerShell, ticketing, and automation for IT companies.
  • Reviewers appreciate Syncro's all-in-one nature, its robust automation capabilities, the convenience of having several different softwares integrated into one space, and the strong support from the Syncro team.
  • Users reported issues with the user interface for remote desktop, limitations in the mobile app, difficulties with the initial setup, and a desire for more advanced features in automation and scripting.
Syncro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
195
Features
130
Integrations
102
Customer Support
92
Automation
88
Cons
Missing Features
86
Improvement Needed
69
Feature Limitations
68
Feature Issues
63
Needs Improvement
43
View All Pros and Cons
Syncro features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
6.2
Portfolio Performance
Average: 7.9
7.3
Workflow
Average: 8.4
6.9
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Servably
Company Website
Year Founded
2017
HQ Location
Fully remote, US
LinkedIn® Page
www.linkedin.com
112 employees on LinkedIn®
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BigTime
(1,631)4.5 out of 5
Optimized for quick response
3rd Easiest To Use in Professional Services Automation software
Entry Level Price:$20.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BigTime Software: The AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. Too many firms rely on disconnected quoting tools, spreadsheets, an

    Users
    • Office Manager
    • President
    Industries
    • Accounting
    • Architecture & Planning
    Market Segment
    • 76% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BigTime is a time tracking and project management tool that allows users to log hours, manage tasks, and generate reports.
    • Reviewers appreciate BigTime's intuitive interface, automatic ID carryover, quick total hours update, and the ability to easily enter and manage time for multiple projects.
    • Reviewers experienced issues with column alignment, lack of task copying options, inability to edit submitted hours, and occasional system lags.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BigTime Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    102
    Time Tracking
    78
    User Interface
    44
    Time-saving
    40
    Tracking Ease
    39
    Cons
    Missing Features
    21
    Time-Consuming
    21
    Learning Curve
    19
    Time-Consumption
    18
    Manual Entry
    17
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BigTime features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.2
    Portfolio Performance
    Average: 7.9
    8.1
    Workflow
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BigTime
    Company Website
    Year Founded
    2002
    HQ Location
    Chicago, IL
    Twitter
    @BigTimeSoftware
    2,752 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    183 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BigTime Software: The AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. Too many firms rely on disconnected quoting tools, spreadsheets, an

Users
  • Office Manager
  • President
Industries
  • Accounting
  • Architecture & Planning
Market Segment
  • 76% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BigTime is a time tracking and project management tool that allows users to log hours, manage tasks, and generate reports.
  • Reviewers appreciate BigTime's intuitive interface, automatic ID carryover, quick total hours update, and the ability to easily enter and manage time for multiple projects.
  • Reviewers experienced issues with column alignment, lack of task copying options, inability to edit submitted hours, and occasional system lags.
BigTime Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
102
Time Tracking
78
User Interface
44
Time-saving
40
Tracking Ease
39
Cons
Missing Features
21
Time-Consuming
21
Learning Curve
19
Time-Consumption
18
Manual Entry
17
View All Pros and Cons
BigTime features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.2
Portfolio Performance
Average: 7.9
8.1
Workflow
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
BigTime
Company Website
Year Founded
2002
HQ Location
Chicago, IL
Twitter
@BigTimeSoftware
2,752 Twitter followers
LinkedIn® Page
www.linkedin.com
183 employees on LinkedIn®
Teamwork.com
(1,206)4.4 out of 5
Optimized for quick response
12th Easiest To Use in Professional Services Automation software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client

    Users
    • Project Manager
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Teamwork.com is a platform designed for managing tasks, projects, and team collaboration, with integrated billing and time tracking systems.
    • Reviewers like the platform's ability to handle complex projects, its user-friendly task management, organizational tools, and its seamless integration with other apps, which enhances team productivity and workflow.
    • Reviewers mentioned that Teamwork.com can be overwhelming for new users due to its many features and settings, it tends to crash or slow down during heavy usage, and its interface can be tricky to navigate.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Teamwork.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Project Management
    55
    Task Management
    55
    Team Collaboration
    52
    Task Tracking
    47
    Ease of Use
    46
    Cons
    Learning Curve
    22
    Missing Features
    20
    Limited Features
    17
    Not Intuitive
    16
    Task Management
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Teamwork.com features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.8
    8.0
    Portfolio Performance
    Average: 7.9
    8.9
    Workflow
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Teamwork
    Company Website
    Year Founded
    2007
    HQ Location
    Cork
    Twitter
    @teamwork
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    544 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client

Users
  • Project Manager
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Teamwork.com is a platform designed for managing tasks, projects, and team collaboration, with integrated billing and time tracking systems.
  • Reviewers like the platform's ability to handle complex projects, its user-friendly task management, organizational tools, and its seamless integration with other apps, which enhances team productivity and workflow.
  • Reviewers mentioned that Teamwork.com can be overwhelming for new users due to its many features and settings, it tends to crash or slow down during heavy usage, and its interface can be tricky to navigate.
Teamwork.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Project Management
55
Task Management
55
Team Collaboration
52
Task Tracking
47
Ease of Use
46
Cons
Learning Curve
22
Missing Features
20
Limited Features
17
Not Intuitive
16
Task Management
15
View All Pros and Cons
Teamwork.com features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
8.0
Portfolio Performance
Average: 7.9
8.9
Workflow
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Teamwork
Company Website
Year Founded
2007
HQ Location
Cork
Twitter
@teamwork
1 Twitter followers
LinkedIn® Page
www.linkedin.com
544 employees on LinkedIn®
Ruddr Professional Services Automation
(337)4.6 out of 5
5th Easiest To Use in Professional Services Automation software
Entry Level Price:Starting at $14.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ruddr is the Modern Professional Services Automation platform. Ruddr is built for SMB to mid-market professional services organizations and we support over 150 worldwide currencies. Ruddr helps you ma

    Users
    • Software Engineer
    • Account Coordinator
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 52% Small-Business
    • 44% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Ruddr is a platform for logging hours and managing tasks, with features such as copying previous timesheets and tracking budgets.
    • Reviewers appreciate the user-friendly interface, the ability to copy previous timesheets, and the platform's flexibility, which saves time and effort, and the responsive customer support.
    • Users reported that the platform can be confusing for beginners, requires prior training, and can be complex during the initial setup, and some users experienced lags when handling large datasets or running complex reports.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Ruddr Professional Services Automation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    40
    Time Tracking
    26
    Intuitive
    24
    Customer Support
    21
    Functionality
    19
    Cons
    Missing Features
    14
    Report Customization
    13
    Limited Features
    11
    Limited Customization
    8
    Challenging Reporting
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ruddr Professional Services Automation features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Portfolio Performance
    Average: 7.9
    9.0
    Workflow
    Average: 8.4
    9.4
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ruddr
    Company Website
    Year Founded
    2018
    HQ Location
    Atlanta, Georgia, United States
    Twitter
    @RuddrHQ
    57 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ruddr is the Modern Professional Services Automation platform. Ruddr is built for SMB to mid-market professional services organizations and we support over 150 worldwide currencies. Ruddr helps you ma

Users
  • Software Engineer
  • Account Coordinator
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 52% Small-Business
  • 44% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Ruddr is a platform for logging hours and managing tasks, with features such as copying previous timesheets and tracking budgets.
  • Reviewers appreciate the user-friendly interface, the ability to copy previous timesheets, and the platform's flexibility, which saves time and effort, and the responsive customer support.
  • Users reported that the platform can be confusing for beginners, requires prior training, and can be complex during the initial setup, and some users experienced lags when handling large datasets or running complex reports.
Ruddr Professional Services Automation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
40
Time Tracking
26
Intuitive
24
Customer Support
21
Functionality
19
Cons
Missing Features
14
Report Customization
13
Limited Features
11
Limited Customization
8
Challenging Reporting
6
View All Pros and Cons
Ruddr Professional Services Automation features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.8
9.0
Portfolio Performance
Average: 7.9
9.0
Workflow
Average: 8.4
9.4
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Ruddr
Company Website
Year Founded
2018
HQ Location
Atlanta, Georgia, United States
Twitter
@RuddrHQ
57 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
Wrike
(4,520)4.2 out of 5
Optimized for quick response
11th Easiest To Use in Professional Services Automation software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wrike is a comprehensive work management platform designed to help teams and organizations streamline their collaboration, project planning, and task execution. By centralizing all work-related activi

    Users
    • Project Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 43% Mid-Market
    • 35% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Wrike is a project management tool that helps to build clear workflows, keep processes structured, and facilitate collaboration across teams.
    • Reviewers appreciate Wrike's customizable workflows, intuitive interface, and AI features, which provide structured input points and distribute requests to corresponding teams.
    • Reviewers mentioned that Wrike can be overwhelming for new users due to its numerous features, and some users have experienced issues with slow application performance and unresponsive customer support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Wrike Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Project Management
    508
    Team Collaboration
    499
    Task Management
    478
    Organization
    384
    Ease of Use
    339
    Cons
    Learning Curve
    327
    Not Intuitive
    246
    Missing Features
    218
    Limited Features
    190
    Complex Usability
    173
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Wrike features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.0
    Portfolio Performance
    Average: 7.9
    8.7
    Workflow
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Wrike, Inc.
    Company Website
    Year Founded
    2006
    HQ Location
    San Diego, CA
    Twitter
    @wrike
    13,611 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,291 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wrike is a comprehensive work management platform designed to help teams and organizations streamline their collaboration, project planning, and task execution. By centralizing all work-related activi

Users
  • Project Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 43% Mid-Market
  • 35% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Wrike is a project management tool that helps to build clear workflows, keep processes structured, and facilitate collaboration across teams.
  • Reviewers appreciate Wrike's customizable workflows, intuitive interface, and AI features, which provide structured input points and distribute requests to corresponding teams.
  • Reviewers mentioned that Wrike can be overwhelming for new users due to its numerous features, and some users have experienced issues with slow application performance and unresponsive customer support.
Wrike Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Project Management
508
Team Collaboration
499
Task Management
478
Organization
384
Ease of Use
339
Cons
Learning Curve
327
Not Intuitive
246
Missing Features
218
Limited Features
190
Complex Usability
173
View All Pros and Cons
Wrike features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.0
Portfolio Performance
Average: 7.9
8.7
Workflow
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Wrike, Inc.
Company Website
Year Founded
2006
HQ Location
San Diego, CA
Twitter
@wrike
13,611 Twitter followers
LinkedIn® Page
www.linkedin.com
1,291 employees on LinkedIn®
VOGSY
(38)4.7 out of 5
4th Easiest To Use in Professional Services Automation software
Entry Level Price:$14.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VOGSY is the single source of intelligence for your global project business Unify financials, operations, and delivery across teams, tools, and countries—without replacing your local finance system

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 84% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • VOGSY Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Analytics Insights
    2
    Customer Support
    2
    Flexibility
    2
    Information Accessibility
    2
    Cons
    Integration Issues
    1
    Lack of Integrations
    1
    Missing Features
    1
    Time Tracking Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • VOGSY features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Portfolio Performance
    Average: 7.9
    8.9
    Workflow
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    VOGSY
    Company Website
    Year Founded
    2015
    HQ Location
    Boston, MA
    Twitter
    @VOGSY_PSA
    88 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VOGSY is the single source of intelligence for your global project business Unify financials, operations, and delivery across teams, tools, and countries—without replacing your local finance system

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 84% Small-Business
  • 11% Mid-Market
VOGSY Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Analytics Insights
2
Customer Support
2
Flexibility
2
Information Accessibility
2
Cons
Integration Issues
1
Lack of Integrations
1
Missing Features
1
Time Tracking Issues
1
View All Pros and Cons
VOGSY features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.8
8.7
Portfolio Performance
Average: 7.9
8.9
Workflow
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
VOGSY
Company Website
Year Founded
2015
HQ Location
Boston, MA
Twitter
@VOGSY_PSA
88 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Deltek Replicon Time
(787)4.3 out of 5
15th Easiest To Use in Professional Services Automation software
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Replicon Time is a leading cloud-based project time tracking platform that helps mid-market and enterprise organizations manage time, projects, and workforce operations with accuracy and confidence. B

    Users
    • Controller
    • Office Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Replicon is a tool for recording daily work time, tracking both billable and non-billable hours, and managing leave balances.
    • Users frequently mention the ease of use, the ability to automate timesheet entries, and the platform's robust data tracking and customization capabilities.
    • Reviewers experienced issues with the reporting system being unintuitive, limitations in reporting capabilities for revenue forecasting, and some settings and features not being intuitive, requiring significant time to learn and navigate.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Deltek Replicon Time Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Time Tracking
    22
    Customer Support
    14
    Features
    12
    Helpful
    10
    Cons
    Reporting Issues
    10
    Limited Customization
    8
    Poor Customer Support
    8
    Data Management
    7
    Difficulty
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Deltek Replicon Time features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    7.1
    Portfolio Performance
    Average: 7.9
    7.9
    Workflow
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Deltek
    Company Website
    Year Founded
    1983
    HQ Location
    Herndon, VA
    Twitter
    @Deltek
    6,569 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,829 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Replicon Time is a leading cloud-based project time tracking platform that helps mid-market and enterprise organizations manage time, projects, and workforce operations with accuracy and confidence. B

Users
  • Controller
  • Office Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Replicon is a tool for recording daily work time, tracking both billable and non-billable hours, and managing leave balances.
  • Users frequently mention the ease of use, the ability to automate timesheet entries, and the platform's robust data tracking and customization capabilities.
  • Reviewers experienced issues with the reporting system being unintuitive, limitations in reporting capabilities for revenue forecasting, and some settings and features not being intuitive, requiring significant time to learn and navigate.
Deltek Replicon Time Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Time Tracking
22
Customer Support
14
Features
12
Helpful
10
Cons
Reporting Issues
10
Limited Customization
8
Poor Customer Support
8
Data Management
7
Difficulty
7
View All Pros and Cons
Deltek Replicon Time features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
7.1
Portfolio Performance
Average: 7.9
7.9
Workflow
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Deltek
Company Website
Year Founded
1983
HQ Location
Herndon, VA
Twitter
@Deltek
6,569 Twitter followers
LinkedIn® Page
www.linkedin.com
4,829 employees on LinkedIn®
Scoro
(488)4.5 out of 5
Optimized for quick response
10th Easiest To Use in Professional Services Automation software
Entry Level Price:$19.90
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites project

    Users
    • Project Manager
    • Director
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 67% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Scoro is a platform that combines project management, CRM, billing, time tracking, and reporting into one system, aiming to streamline business operations.
    • Users frequently mention the platform's ability to centralize various business functions, its intuitive and detailed calendar for resource management, and its robust reporting capabilities as key benefits.
    • Reviewers experienced challenges with the initial adaptation due to the platform's complexity, limitations in customization, and occasional performance issues with large data imports.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Scoro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    42
    Project Management
    35
    Project Tracking
    29
    Time Tracking
    29
    Task Management
    24
    Cons
    Learning Curve
    18
    Missing Features
    13
    Limited Features
    11
    Limited Functionality
    9
    Not Intuitive
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Scoro features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.8
    8.2
    Portfolio Performance
    Average: 7.9
    8.6
    Workflow
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Scoro
    Company Website
    Year Founded
    2013
    HQ Location
    London
    Twitter
    @ScoroSoftware
    8,239 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites project

Users
  • Project Manager
  • Director
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 67% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Scoro is a platform that combines project management, CRM, billing, time tracking, and reporting into one system, aiming to streamline business operations.
  • Users frequently mention the platform's ability to centralize various business functions, its intuitive and detailed calendar for resource management, and its robust reporting capabilities as key benefits.
  • Reviewers experienced challenges with the initial adaptation due to the platform's complexity, limitations in customization, and occasional performance issues with large data imports.
Scoro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
42
Project Management
35
Project Tracking
29
Time Tracking
29
Task Management
24
Cons
Learning Curve
18
Missing Features
13
Limited Features
11
Limited Functionality
9
Not Intuitive
9
View All Pros and Cons
Scoro features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
8.2
Portfolio Performance
Average: 7.9
8.6
Workflow
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Scoro
Company Website
Year Founded
2013
HQ Location
London
Twitter
@ScoroSoftware
8,239 Twitter followers
LinkedIn® Page
www.linkedin.com
143 employees on LinkedIn®
SAP Cloud ERP (formerly SAP S/4HANA Cloud)
(918)4.5 out of 5
View top Consulting Services for SAP Cloud ERP (formerly SAP S/4HANA Cloud)
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Cloud ERP (formerly SAP S/4HANA Cloud) is a modular ERP designed for every business need, powered by AI and analytics. SAP Cloud ERP enables users to run mission-critical operations in real time f

    Users
    • Consultant
    • Senior Consultant
    Industries
    • Information Technology and Services
    • Accounting
    Market Segment
    • 48% Enterprise
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SAP S/4HANA Cloud is a cloud-based ERP system that supports real-time financial reporting and transaction monitoring, and assists with internal control work and compliance-related processes.
    • Users frequently mention the seamless integration of various business processes, real-time access to comprehensive data, and the system's ability to improve the accuracy of financial records and support better audit follow-up.
    • Users mentioned the system's high level of integration can make it less intuitive, requiring extensive training to understand how each module functions and how their specific inputs feed into the overall financial information.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SAP Cloud ERP (formerly SAP S/4HANA Cloud) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    111
    Cloud-Based
    77
    Functionality
    77
    Efficiency
    70
    Cloud Based
    64
    Cons
    Complexity
    68
    Learning Curve
    59
    Learning Difficulty
    58
    Complex Setup
    54
    Limited Customization
    48
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAP Cloud ERP (formerly SAP S/4HANA Cloud) features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Portfolio Performance
    Average: 7.9
    9.0
    Workflow
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    297,402 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    138,451 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Cloud ERP (formerly SAP S/4HANA Cloud) is a modular ERP designed for every business need, powered by AI and analytics. SAP Cloud ERP enables users to run mission-critical operations in real time f

Users
  • Consultant
  • Senior Consultant
Industries
  • Information Technology and Services
  • Accounting
Market Segment
  • 48% Enterprise
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SAP S/4HANA Cloud is a cloud-based ERP system that supports real-time financial reporting and transaction monitoring, and assists with internal control work and compliance-related processes.
  • Users frequently mention the seamless integration of various business processes, real-time access to comprehensive data, and the system's ability to improve the accuracy of financial records and support better audit follow-up.
  • Users mentioned the system's high level of integration can make it less intuitive, requiring extensive training to understand how each module functions and how their specific inputs feed into the overall financial information.
SAP Cloud ERP (formerly SAP S/4HANA Cloud) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
111
Cloud-Based
77
Functionality
77
Efficiency
70
Cloud Based
64
Cons
Complexity
68
Learning Curve
59
Learning Difficulty
58
Complex Setup
54
Limited Customization
48
View All Pros and Cons
SAP Cloud ERP (formerly SAP S/4HANA Cloud) features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.5
Portfolio Performance
Average: 7.9
9.0
Workflow
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
297,402 Twitter followers
LinkedIn® Page
www.linkedin.com
138,451 employees on LinkedIn®
Projectworks
(192)4.5 out of 5
Optimized for quick response
7th Easiest To Use in Professional Services Automation software
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Grow your firm - and your impact Projectworks is professional services automation software built for consulting firms that want to grow - and make a difference. As a project intelligence platfor

    Users
    • Project Manager
    • Director
    Industries
    • Information Technology and Services
    • Consulting
    Market Segment
    • 67% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Projectworks is a project management tool that integrates resourcing, time tracking, forecasting, and invoicing into a single workflow, providing a centralized view of time, resourcing, and financial data across projects.
    • Reviewers like the intuitive interface, visual timelines, and the ability to easily spot delays, as well as the seamless integration with other tools such as Salesforce and Xero, which simplifies data management and enhances productivity.
    • Reviewers noted that the initial setup and configuration can be time-consuming and complex, and the interface can feel crowded when managing many simultaneous projects, also, some users found the reporting features to be limited and not as customizable as they would like.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Projectworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    75
    Project Management
    56
    User-Friendly
    35
    User Interface
    35
    Comprehensive Features
    34
    Cons
    Missing Features
    24
    Limited Features
    21
    Limited Customization
    14
    Reporting Issues
    14
    Learning Curve
    13
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Projectworks features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.2
    Portfolio Performance
    Average: 7.9
    9.2
    Workflow
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Projectworks
    Company Website
    Year Founded
    2019
    HQ Location
    San Mateo, California
    Twitter
    @projectworksltd
    28 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    72 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Grow your firm - and your impact Projectworks is professional services automation software built for consulting firms that want to grow - and make a difference. As a project intelligence platfor

Users
  • Project Manager
  • Director
Industries
  • Information Technology and Services
  • Consulting
Market Segment
  • 67% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Projectworks is a project management tool that integrates resourcing, time tracking, forecasting, and invoicing into a single workflow, providing a centralized view of time, resourcing, and financial data across projects.
  • Reviewers like the intuitive interface, visual timelines, and the ability to easily spot delays, as well as the seamless integration with other tools such as Salesforce and Xero, which simplifies data management and enhances productivity.
  • Reviewers noted that the initial setup and configuration can be time-consuming and complex, and the interface can feel crowded when managing many simultaneous projects, also, some users found the reporting features to be limited and not as customizable as they would like.
Projectworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
75
Project Management
56
User-Friendly
35
User Interface
35
Comprehensive Features
34
Cons
Missing Features
24
Limited Features
21
Limited Customization
14
Reporting Issues
14
Learning Curve
13
View All Pros and Cons
Projectworks features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.8
8.2
Portfolio Performance
Average: 7.9
9.2
Workflow
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Projectworks
Company Website
Year Founded
2019
HQ Location
San Mateo, California
Twitter
@projectworksltd
28 Twitter followers
LinkedIn® Page
www.linkedin.com
72 employees on LinkedIn®
Naverisk
(71)4.7 out of 5
6th Easiest To Use in Professional Services Automation software
Entry Level Price:$110 per month
  • Overview
    Expand/Collapse Overview
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Seller Details
    Expand/Collapse Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

Naverisk is a robust All-in-One IT services platform for MSPs and IT Pro’s. Naverisk combines RMM, Service Desk, PSA and 100% free Data Protection into a single powerful solution. Our excellent glob

Users
  • Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 90% Small-Business
  • 8% Mid-Market
Naverisk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Reliability
3
Customer Support
2
Positive Experience
2
Analytics Insights
1
Cons
Complex Usability
1
Feature Issues
1
Inefficient Ticketing System
1
Login Issues
1
Poor Design
1
View All Pros and Cons
Naverisk features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
9.4
Portfolio Performance
Average: 7.9
10.0
Workflow
Average: 8.4
9.8
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Naverisk
Year Founded
2010
HQ Location
Auckland CBD, Auckland
Twitter
@Naverisk
428 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
SuiteProjects Pro
(231)3.7 out of 5
Optimized for quick response
View top Consulting Services for SuiteProjects Pro
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NetSuite SuiteProjects Pro (formerly known as NetSuite OpenAir) is a Professional Services Automation (PSA) solution that supports the full project delivery lifecycle including planning, resourcing, b

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SuiteProjects Pro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Intuitive
    1
    Management Ease
    1
    Project Management
    1
    Project Tracking
    1
    Cons
    Difficult Setup
    1
    Learning Curve
    1
    Slow Loading
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SuiteProjects Pro features and usability ratings that predict user satisfaction
    7.4
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Portfolio Performance
    Average: 7.9
    8.6
    Workflow
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Oracle
    Company Website
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    824,411 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198,071 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NetSuite SuiteProjects Pro (formerly known as NetSuite OpenAir) is a Professional Services Automation (PSA) solution that supports the full project delivery lifecycle including planning, resourcing, b

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Mid-Market
  • 29% Enterprise
SuiteProjects Pro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Intuitive
1
Management Ease
1
Project Management
1
Project Tracking
1
Cons
Difficult Setup
1
Learning Curve
1
Slow Loading
1
View All Pros and Cons
SuiteProjects Pro features and usability ratings that predict user satisfaction
7.4
Has the product been a good partner in doing business?
Average: 8.8
8.5
Portfolio Performance
Average: 7.9
8.6
Workflow
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Oracle
Company Website
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
824,411 Twitter followers
LinkedIn® Page
www.linkedin.com
198,071 employees on LinkedIn®
Magnetic
(44)4.4 out of 5
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Magnetic is an all-in-one workflow management platform specifically designed for professional services firms. This comprehensive software solution integrates essential project management functionaliti

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 82% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Magnetic is a project management tool that offers features for tracking time, managing tasks, and handling finances.
    • Reviewers appreciate Magnetic's ability to streamline business processes, provide clear visibility into timelines and resources, and offer seamless integration with external accounting software.
    • Users mentioned issues with the software's interface, such as tasks disappearing, difficulty in navigation, and the system not flexing with complex workflows, as well as problems with notifications on MacOS.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Magnetic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Financial Management
    8
    Customer Support
    5
    Project Tracking
    5
    Time Tracking
    5
    Cons
    Learning Curve
    4
    Access Limitations
    3
    Task Management
    3
    Bug Issues
    2
    Difficult Navigation
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Magnetic features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    8.1
    Workflow
    Average: 8.4
    8.3
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Magnetic Software
    Company Website
    Year Founded
    2010
    HQ Location
    London, UK
    Twitter
    @magnetichq
    289 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Magnetic is an all-in-one workflow management platform specifically designed for professional services firms. This comprehensive software solution integrates essential project management functionaliti

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 82% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Magnetic is a project management tool that offers features for tracking time, managing tasks, and handling finances.
  • Reviewers appreciate Magnetic's ability to streamline business processes, provide clear visibility into timelines and resources, and offer seamless integration with external accounting software.
  • Users mentioned issues with the software's interface, such as tasks disappearing, difficulty in navigation, and the system not flexing with complex workflows, as well as problems with notifications on MacOS.
Magnetic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Financial Management
8
Customer Support
5
Project Tracking
5
Time Tracking
5
Cons
Learning Curve
4
Access Limitations
3
Task Management
3
Bug Issues
2
Difficult Navigation
2
View All Pros and Cons
Magnetic features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
8.1
Workflow
Average: 8.4
8.3
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Magnetic Software
Company Website
Year Founded
2010
HQ Location
London, UK
Twitter
@magnetichq
289 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Klient PSA
(82)4.5 out of 5
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Klient PSA is a comprehensive Professional Services Automation (PSA) solution built 100% natively on Salesforce. Primarily designed for consulting firms and SaaS businesses, it helps teams structure t

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 54% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Klient PSA Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Comprehensive Features
    2
    Ease of Use
    2
    Functionality
    2
    Client Management
    1
    Customer Support
    1
    Cons
    Complex Usability
    1
    Lack of Customization
    1
    Limited Functionality
    1
    Missing Features
    1
    Project Management Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Klient PSA features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    8.0
    Portfolio Performance
    Average: 7.9
    9.0
    Workflow
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Klient Software
    Company Website
    Year Founded
    2014
    HQ Location
    Laval, Québec, Canada
    Twitter
    @klientapp
    211 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Klient PSA is a comprehensive Professional Services Automation (PSA) solution built 100% natively on Salesforce. Primarily designed for consulting firms and SaaS businesses, it helps teams structure t

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 54% Small-Business
  • 43% Mid-Market
Klient PSA Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Comprehensive Features
2
Ease of Use
2
Functionality
2
Client Management
1
Customer Support
1
Cons
Complex Usability
1
Lack of Customization
1
Limited Functionality
1
Missing Features
1
Project Management Issues
1
View All Pros and Cons
Klient PSA features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
8.0
Portfolio Performance
Average: 7.9
9.0
Workflow
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Klient Software
Company Website
Year Founded
2014
HQ Location
Laval, Québec, Canada
Twitter
@klientapp
211 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
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