Top Free Professional Services Automation Software

How Many Professional Services Automation Software Products Does G2 Track?

Total Products under this Category: 332

Category Stats (Nov 2026)

  • Average Rating: 4.36/5 (↑0.04 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Whizible (+11.11%) - Among all products in this category, Whizible recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Professional Services Automation Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 49,200+ Authentic Reviews
  • 332+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Professional Services Automation Software

G2 Grid® for Professional Services Automation Software plotting products by satisfaction and market presence

Highlighted products: Autotask, BigTime, Deltek Vantagepoint, Syncro, CMap, Kantata Professional Services Automation (formerly Mavenlink+ Kimble), Rocketlane, and SAP Cloud ERP (SAP S/4HANA Cloud).

Underlying data: [Grid® JSON](https://www.g2.com/categories/professional-services-automation/grids.json?focus%5B%5D=autotask&focus%5B%5D=bigtime&focus%5B%5D=deltek-vantagepoint&focus%5B%5D=syncro&focus%5B%5D=cmap&focus%5B%5D=kantata-professional-services-automation-formerly-mavenlink-kimble&focus%5B%5D=rocketlane-corp&focus%5B%5D=sap-cloud-erp-sap-s-4hana-cloud)

BigTime

BigTime Software: The AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. Too many firms rely on disconnected quoting tools, spreadsheets, and manual handoffs between sales and delivery. This creates misaligned expectations, margin erosion, and frustrated clients. BigTime changes that. We unify the entire professional services journey—from scoping and quoting to staffing and invoicing—so you can sell with confidence, deliver with precision, and grow with profitability.
 BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by delivering the information you need, when you need it. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities.

Average Rating: 4.4/5.0

Total Reviews: 1,776

How Do G2 Users Rate BigTime?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Portfolio Performance: 8.2/10 (Category avg: 7.9/10)
  • Workflow: 8.1/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind BigTime?

  • Seller: BigTime
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Chicago, IL
  • LinkedIn® Page: www.linkedin.com
    166 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Office Manager, President
  • Top Industries: Accounting, Architecture & Planning
  • Company Size: 73% Small, 19% Medium

What Do G2 Reviewers Say About BigTime?

AI-generated summary from verified user reviews

Pros
  • Users find BigTime's ease of use enhances their productivity, making navigation and task management simple and intuitive.
  • Users value the strong time tracking features of BigTime, simplifying project management and enhancing team productivity.
  • Users find BigTime's intuitive interface easy to navigate, with convenient access from any browser for greater flexibility.
  • Users value the tracking ease of BigTime, noting its intuitive design and seamless integration with QuickBooks.
  • Users value the time-saving features of BigTime, simplifying time tracking and invoicing for professional services.
Cons
  • Users are frustrated by missing features like automatic column alignment and task copying, impacting their efficiency.
  • Users find the software time-consuming, with setup and customization processes requiring considerable effort and trial and error.
  • Users find the learning curve steep, facing difficulties with customizing reports and dashboards effectively.
  • Users express frustration with manual entry requirements that disrupt workflow and complicate task reporting.
  • Users express frustration with persistent software bugs and inadequate support response times that hinder billing processes.

What Are Recent G2 Reviews of BigTime?

What Are G2 Users Discussing About BigTime?

Syncro

Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console. Automated patch management, real-time alerting, PowerShell scripting, and remote access via Splashtop let technicians identify and resolve issues before users are impacted. Network Discovery detects unmanaged devices on client networks automatically. PSA That Connects Service Delivery Syncro's built-in PSA routes RMM alerts directly into tickets, keeps SLAs on track, and gives technicians a single queue instead of multiple portals. MSPs spend less time on manual coordination and more time on billable work. IT teams gain the same service desk efficiency, integrated ticketing, automated workflows, and invoicing, without the overhead of a standalone PSA tool. Microsoft 365 Security Built In Most RMM tools stop at the physical device. Syncro extends protection into Microsoft 365 with Security Snapshot (instant tenant risk assessment, zero configuration), CIS-aligned security baseline enforcement, Entra ID backup and restoration, and Cloud Backup covering Exchange, OneDrive, SharePoint, Teams, Planner, OneNote, and Entra ID. Security and endpoint management run through the same platform, not separate tools. Available for both MSPs managing multi-tenant environments and IT departments securing a single organization. AI Access Through the Syncro MCP Server The Syncro MCP Server connects the AI assistants you’re already using to your live Syncro data, including tickets, assets, alerts, billing records, appointments, and client records. Technicians can prompt in natural language and take action: create, assign, and update tickets, log time, escalate issues, book appointments, and generate client-ready reports and QBRs all within AI tools like Claude, ChatGPT, and Microsoft Copilot. Native Integrations and Vendor Marketplace Syncro connects to 50+ AV, EDR, and identity protection tools through a unified alert queue. Native integrations include Splashtop (remote access, included at no extra cost), Huntress, QuickBooks, IT Glue, Pax8, Domotz, Hudu, Zapier, and ConnectWise Control. The Syncro Marketplace lets you add best-in-class security, backup, and productivity apps directly to your platform, including Bitdefender, Acronis, Proofpoint, Threatdown, Guardz, Ironscales, Webroot, and Autoelevate. No minimums, no long-term contracts. Browse, activate, and manage vendor costs from a single bill, with direct access to vendor support when you need it. Pricing That Scales With Your Team Syncro uses flat per-technician pricing with no per-device fees. Costs scale with your headcount, not your device count. Whether you run an MSP with hundreds of endpoints or an IT department managing company infrastructure.

Average Rating: 4.5/5.0

Total Reviews: 568

How Do G2 Users Rate Syncro?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Portfolio Performance: 6.2/10 (Category avg: 7.9/10)
  • Workflow: 7.3/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 6.8/10 (Category avg: 10/10)

Who Is the Company Behind Syncro?

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 80% Small, 9% Medium

What Do G2 Reviewers Say About Syncro?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in Syncro, appreciating intuitive setups and efficient features like AI integration.
  • Users praise Syncro's ease of use and valuable features, including automated ticketing and efficient scripting capabilities.
  • Users value Syncro's easy setup, appreciating the smooth transition and user-friendly experience it offers.
  • Users value the extensive integrations offered by Syncro, enhancing efficiency with existing business tools and functionalities.
  • Users value the automation capabilities of Syncro, enhancing efficiency and simplifying overall operations in their workflows.
Cons
  • Users express the need for missing features in Syncro, particularly regarding automation and user interface improvements.
  • Users note that improvement is needed in customization options and interface intuitiveness for a better experience.
  • Users desire more automations and efficiency in Syncro, noting issues with scaling and usability across platforms.
  • Users report challenges with feature issues, including a less intuitive interface and limits in remote access capabilities.
  • Users find Syncro's limitations in customization and tracking features hinder their overall experience and functionality.

What Are Recent G2 Reviews of Syncro?

What Are G2 Users Discussing About Syncro?

Rocketlane

Rocketlane is the only execution platform for professional services. For decades, PSA tools tracked the work — status, resources, financials — but never executed on it. Rocketlane, with Nitro,Rocketlane’s native AI capabilities, runs the actual work: from kickoff, plan generation, QBR, status, and customer onboarding, on the same platform the team already tracks against. Operations, delivery, and the work itself live on one engagement record, on the same data the human manages. Rocketlant works with service leaders to define your successes and provide desired outcomes. Proven across 800 customers, including 19 of the Forbes Cloud 100.

Average Rating: 4.7/5.0

Total Reviews: 853

How Do G2 Users Rate Rocketlane?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Portfolio Performance: 9.0/10 (Category avg: 7.9/10)
  • Workflow: 9.0/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Rocketlane?

  • Seller: Rocketlane Corp
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Walnut, US
  • LinkedIn® Page: www.linkedin.com
    310 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Medium, 27% Small

What Do G2 Reviewers Say About Rocketlane?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Rocketlane, enjoying its intuitive interface and seamless project management features.
  • Users appreciate the intuitive project management capabilities of Rocketlane, enjoying its organized layout and seamless collaboration tools.
  • Users find task management effortless with Rocketlane, thanks to integrated tools and streamlined project tracking.
  • Users appreciate the transparent project tracking in Rocketlane, allowing clear oversight of timelines, tasks, and progress.
  • Users praise Rocketlane for its seamless team collaboration, enhancing project communication and simplifying management tasks significantly.
Cons
  • Users express concerns about missing features like audit logs and reporting capabilities in Rocketlane.
  • Users experience slow performance with Rocketlane, leading to delays in responses and notification fatigue during complex projects.
  • Users experience a learning curve with Rocketlane as workflows are not immediately clear, initially slowing down productivity.
  • Users find limited customization options in Rocketlane restrict their ability to tailor the platform to their needs.
  • Users find Rocketlane's interface not intuitive, struggling with features like tagging and templates that hinder user experience.

What Are Recent G2 Reviews of Rocketlane?

What Are G2 Users Discussing About Rocketlane?

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SAP Cloud ERP (SAP S/4HANA Cloud)

SAP Cloud ERP (S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations of any size improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the flexibility to add capabilities, users, and functionality as business needs evolve. With proven implementation tools and preconfigured processes, SAP Cloud ERP enables organizations to go live quickly and confidently while supporting ongoing growth and innovation. For midsize organizations who want to adopt SAP Cloud ERP the primary offering is SAP GROW, which combines SAP Cloud ERP with preconfigured best practices, implementation services, and adoption resources to help businesses achieve rapid, scalable cloud ERP deployment. For even quicker deployment, there’s SAP GROW Fast, a prepackaged offering delivered by SAP partners.

Average Rating: 4.4/5.0

Total Reviews: 986

How Do G2 Users Rate SAP Cloud ERP (SAP S/4HANA Cloud)?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Portfolio Performance: 8.5/10 (Category avg: 7.9/10)
  • Workflow: 9.0/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind SAP Cloud ERP (SAP S/4HANA Cloud)?

  • Seller: SAP
  • Company Website:
  • Year Founded: 1972
  • HQ Location: Walldorf
  • LinkedIn® Page: www.linkedin.com
    149,349 employees on LinkedIn®
  • Ownership: NYSE:SAP

Who Uses This Product?

  • Who Uses This: Consultant, Senior Consultant
  • Top Industries: Information Technology and Services, Accounting
  • Company Size: 47% Large, 36% Medium

What Do G2 Reviewers Say About SAP Cloud ERP (SAP S/4HANA Cloud)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the speed and ease of use of SAP Cloud ERP, enhancing reporting efficiency and task management.
  • Users value the speed and ease of use of SAP Cloud ERP, enhancing efficiency and real-time decision-making.
  • Users value the speed and ease of use of SAP Cloud ERP, enhancing efficiency in financial reporting and processes.
  • Users value the high efficiency of SAP Cloud ERP, enjoying faster processing and streamlined data management.
  • Users value the real-time data access of SAP Cloud ERP, enhancing decision-making and operational efficiency across departments.
Cons
  • Users find the complexity of integration and limited customization challenging, requiring extensive training and supervision for effective use.
  • Users face a steep learning curve with SAP Cloud ERP, especially transitioning from traditional systems, requiring extensive training.
  • Users struggle with a steep learning curve, requiring extensive training to navigate SAP Cloud ERP's complex features and integration.
  • Users find the complex setup process challenging, requiring significant time and effort for implementation and configuration.
  • Users find the limited customization of SAP Cloud ERP restrictive, often requiring workarounds for necessary adjustments.

What Are Recent G2 Reviews of SAP Cloud ERP (SAP S/4HANA Cloud)?

What Are G2 Users Discussing About SAP Cloud ERP (SAP S/4HANA Cloud)?

Keka

Keka is a global HRMS built for mid-market and enterprise organizations. 12500 organisations across 180+ countries run people operations across multiple entities, countries, and workforce types on Keka. To support them, Keka's PeopleOS brings Core HR, payroll, time and attendance, hiring, performance, employee experience, and project and service automation onto one employee-first platform. As a result, every people decision flows directly into pay, compliance, and business outcomes. HR teams run statutory-compliant payroll in US, India, APAC, GCC countries, and more. Beyond payroll, HR teams manage attendance, shifts, and leave for office, field, and frontline workers. All of this runs from a single employee record. Moreover, leaders get real-time visibility into headcount, workforce cost, and engagement. Employees, in turn, handle requests, payslips, and approvals from the Keka mobile app. Today, more than 12,500 businesses across 40+ countries trust Keka. The platform is SOC 2 Type II and ISO 27001 certified. Furthermore, Keka integrates with 70+ apps, so it fits right into your existing stack. Notable clients include eBay, Randstad, OnePlus, Grant Thortan, Cleatz and more Pros: 1) One employee record powers every operation. Attendance, leave, bonuses, compensation changes, and full-and-final settlements sync into payroll in real time, so HR and finance close the month on data they already trust. 2) Payroll built for local compliance in each market. Keka calculates TDS, PF, ESI, and PT on current rates in India and prepares 24Q, 26Q, and ECR filings. GCC teams run WPS-compliant payroll with gratuity and end-of-service calculations, and US teams connect their existing payroll provider or run payroll through Keka. 3) Time and attendance that fits every kind of workforce. Keka handles shift scheduling, attendance policies, overtime, and mobile or kiosk check-ins for knowledge workers, field staff, and shift-based teams, and feeds all of it straight into payroll. 4) Scales across entities, locations, and countries. Organizations operate multiple entities, branches, and locations on a single license, with role-based access that keeps sensitive people and pay data visible only to the right teams. 5) People experience that employees actually use. Hiring, onboarding, performance reviews, engagement surveys, and helpdesk requests live on the same platform as payroll and attendance, so every employee interaction builds on one connected profile. 6) Enterprise-grade security and reliability. Keka holds SOC 2 Type II, ISO 27001, GDPR, and CCPA compliance, runs at 99.9% uptime with round-the-clock monitoring, and connects with 70+ business apps. Cons 1) Keka's breadth rewards upfront planning. Organizations with many entities, pay structures, and policies get the most value when they map those policies carefully during implementation. 2) Some AI and advanced analytics capabilities are rolling out in phases. Teams evaluating specific AI workflows should confirm availability for their region and plan during the demo.

Average Rating: 4.4/5.0

Total Reviews: 2,215

How Do G2 Users Rate Keka?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Portfolio Performance: 8.8/10 (Category avg: 7.9/10)
  • Workflow: 8.0/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Keka?

Who Uses This Product?

  • Who Uses This: HR Manager, HR Executive
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 69% Medium, 20% Small

What Do G2 Reviewers Say About Keka?

AI-generated summary from verified user reviews

Pros
  • Users like the intuitive, user-friendly interface, which makes everyday HR tasks easy to navigate and use.
  • Users value the responsive, helpful support team for providing timely assistance and guidance.
  • Users like how it streamlines everyday HR processes, making routine tasks and administrative work easier to manage.
  • Users value routine task automation because it saves time and reduces manual effort across HR and payroll work.
  • Users find implementation straightforward and smooth, helping organizations get set up with little difficulty.
Cons
  • Users find some features and modules complicated to understand, making the system difficult to learn, especially for newcomers.
  • Users report slow page loading and occasional lag, particularly during peak usage.
  • Users say support responses and issue resolution can be slow, sometimes requiring days or repeated follow-ups.
  • Users find customization limited across modules and company-specific settings, with some changes requiring support intervention.
  • Users find report customization limited, with settings and formats too rigid for specific or advanced needs.

What Are Recent G2 Reviews of Keka?

What Are G2 Users Discussing About Keka?

SuperOps

SuperOps is an AI-native, unified platform built for modern Managed Service Providers (MSPs) and internal IT teams. It addresses one of the biggest operational challenges in IT- tool sprawl. Many organizations rely on multiple disconnected solutions for Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Mobile Device Management (MDM), asset management, help desk, and network monitoring. Managing these separate tools often leads to complex integrations, fragmented data, and increased operational overhead. SuperOps eliminates this complexity by bringing everything together in a single platform built on a unified architecture. Unlike traditional solutions that connect multiple products through integrations, SuperOps is built on a shared data layer, allowing every feature to work seamlessly together. This unified approach enables IT teams to manage their entire environment from one platform while providing AI with the complete operational context needed to automate tasks and improve decision-making. Key Features 1) Professional Services Automation (PSA) for managing MSP business operations, contracts, billing, SLAs, and service delivery. 2) Remote Monitoring & Management (RMM) with unified endpoint management capabilities. 3) Help Desk & Ticketing with ITSM workflows for incidents, service requests, problems, and change management. 4) Mobile Device Management (MDM) for iOS, iPadOS, and Android devices. 5)Asset Management to maintain complete visibility across IT infrastructure. 6) Network Monitoring using SNMP and ICMP across more than **250+ network vendors. 7) Patch Management** for operating systems as well as third-party applications. 8) IT Documentation** and a modern **self-service portal** for end users. 9) Cross-platform endpoint management** supporting Windows, macOS, Linux, iOS, iPadOS, and Android. Monica AI: AI-Native IT Operations At the heart of SuperOps is **Monica AI**, an agentic AI layer designed alongside the platform from day one. Unlike AI assistants that operate as standalone chatbots, Monica has access to the platform's unified data layer, enabling it to understand the complete IT environment. Monica AI helps teams by: 1) Automatically triaging and prioritizing tickets. 2) Summarizing customer conversations and technician communications. 3) Drafting worklogs and technician notes. 4) Recommending relevant knowledge base articles. 5) Proactively identifying patch vulnerabilities and CVE risks. 6) Automating repetitive tasks such as password resets, software access requests, and recurring remediation workflows. Because Monica operates with complete visibility into tickets, devices, assets, patches, and policies, it can take context-aware actions rather than simply making recommendations. Integrations SuperOps integrates with a broad ecosystem of business, security, and productivity applications, including: - Slack - Microsoft Teams - Microsoft Outlook - Azure Active Directory - Okta - QuickBooks - Xero - Bitdefender - SentinelOne - ESET - Acronis - TeamViewer - ConnectWise Control - Chocolatey - Winget The platform also includes Splashtop and ISL Online remote access at no additional cost, helping organizations reduce software licensing expenses. Benefits for MSPs SuperOps enables MSPs to scale efficiently with features designed for operational growth and profitability. 1) Multi-tenant client management. 2) Real-time profitability tracking using live operational data. 3) Contract and SLA management. 4) Automated billing and invoicing. 5) AI-powered workflow automation to reduce manual effort. 6) Operational scalability without increasing headcount proportionally. Benefits for Internal IT Teams For enterprise IT departments, SuperOps provides centralized visibility and control across modern hybrid environments. - Unified endpoint management across multiple operating systems. - Infrastructure monitoring and asset visibility. - Compliance-ready audit trails. - Structured ITSM workflows. - AI-driven automation for routine IT operations. - Improved efficiency for hybrid and distributed workforces. Why Choose SuperOps? SuperOps combines modern architecture with enterprise-grade capabilities in a single platform designed for today's IT operations. - AI-native platform built from the ground up. - Single unified solution replacing multiple standalone tools. - Shared data architecture that eliminates data silos. - Fast implementation, typically measured in days rather than months. - Transparent pricing with no hidden complexity. - 24/5 human customer support. - Dedicated onboarding and migration assistance. - Continuous innovation from a founder-led product company. SuperOps helps MSPs and internal IT teams consolidate their IT operations stack into one unified platform, replacing reactive, tool-driven workflows with proactive, AI-powered service delivery. By reducing operational complexity and automating repetitive work, organizations can improve efficiency, enhance service quality, and scale without adding unnecessary overhead.

Average Rating: 4.4/5.0

Total Reviews: 207

How Do G2 Users Rate SuperOps?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.9/10)
  • Portfolio Performance: 6.3/10 (Category avg: 7.9/10)
  • Workflow: 7.7/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind SuperOps?

  • Seller: SuperOps Inc
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Claymont, US
  • LinkedIn® Page: www.linkedin.com
    172 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Director
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 85% Small, 14% Medium

What Do G2 Reviewers Say About SuperOps?

AI-generated summary from verified user reviews

Pros
  • Users commend SuperOps for its intuitive ease of use, making it accessible for technicians of all skill levels.
  • Users praise SuperOps for its excellent customer support, highlighting quick responses and effective ticket management.
  • Users appreciate the exceptional support and extensive features of SuperOps, enhancing their daily operations and effectiveness.
  • Users praise SuperOps for its intuitive and friendly interface, making it easy for technicians to navigate and use.
  • Users love the intuitive interface of SuperOps, making navigation and task execution straightforward and efficient.
Cons
  • Users note the missing features in SuperOps, particularly in advanced Runbook options and app functionality.
  • Users note feature issues in SuperOps, mentioning cumbersome workflows and a need for better integration options.
  • Users face integration issues with SuperOps, particularly with quoting modules and certain third-party connections affecting efficiency.
  • Users experience access limitations with advanced Runbook options and additional steps for deploying to workstations.
  • Users note a lack of integrations with key tools, which limits functionality and adds inefficiencies to their workflow.

What Are Recent G2 Reviews of SuperOps?

Deltek Replicon Time

Deltek Replicon Time is an AI-powered time intelligence software that helps project- based firms recover missed billable hours, reduce revenue leakage, and speed up billing cycles. It unifies project time capture, workforce management, time off, and labour compliance in one configurable, cloud-based application — part of the Deltek platform. ZeroTime™, powered by Dela, auto-captures time from 100+ work applications and translates activity into accurate, ready-to-submit timesheets. Best for: Project-based firms — from growing consultancies to global enterprises — managing distributed teams, complex billing models, and evolving labour regulations across multiple regions. Use cases:  Track project billable hours automatically to improve margins and accelerate invoicing  Manage workforce attendance, schedules, overtime, and gross pay calculations in one place  Navigate labour compliance across 145+ jurisdictions in 75+ countries using preconfigured rules  Consolidate disconnected time-tracking systems into a single, scalable application  Capture project expenses and map them to jobs for on-time billing and reimbursement Key Features:  ZeroTime™ intelligent timesheets — AI-powered time capture from 100+ work apps  Configurable project time tracking with flexible approval workflows  Global labour compliance with preconfigured rules for overtime, breaks, leave, and gross pay  CloudClock with facial recognition and voice commands for field and frontline teams  Workforce management — attendance, scheduling, and time-off administration  Seamless integration with ERP, CRM, HCM, payroll, and project management systems  Advanced analytics with custom dashboards, reports, and connections to Tableau and Power BI Why project-based firms choose Replicon Time:  AI captures every billable hour so revenue stops slipping through the cracks. ZeroTime™ auto-populates timesheets from 100+ work apps — eliminating the end-of-week scramble and recovering hours that manual entry misses.  One application replaces fragmented time-tracking systems across the business. Replicon Time brings project time, workforce management, leave, and compliance together — cutting silos and reducing manual errors at source.  Global teams stay compliant without adding operational overhead. Preconfigured rules cover labour laws in 145+ jurisdictions across 75+ countries, with intelligent validation and complete audit trails built in. Used by: Professional services, consulting, government contracting, and technology firms — from mid-market to Fortune 500 — managing complex projects and distributed workforces globally. Replicon Time is FedRAMP Moderate authorized and supports 30+ languages and multiple currencies. Backed by 25+ years of industry leadership in time tracking and workforce management.

Average Rating: 4.3/5.0

Total Reviews: 790

How Do G2 Users Rate Deltek Replicon Time?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
  • Portfolio Performance: 7.6/10 (Category avg: 7.9/10)
  • Workflow: 8.1/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Deltek Replicon Time?

  • Seller: Deltek
  • Company Website:
  • Year Founded: 1983
  • HQ Location: Herndon, VA
  • LinkedIn® Page: www.linkedin.com
    4,856 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Controller, Office Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 43% Medium, 41% Small

What Do G2 Reviewers Say About Deltek Replicon Time?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Deltek Replicon Time, simplifying time tracking and organization for teams.
  • Users commend Deltek Replicon Time for its accurate and flexible time tracking, enhancing organization and reducing errors.
  • Users appreciate the accurate and flexible time tracking of Deltek Replicon Time, enhancing organization and reducing errors.
  • Users value the efficiency of Deltek Replicon Time, especially in simplifying time tracking and enhancing project management.
  • Users rave about the responsive and thorough customer support of Deltek Replicon Time, swiftly resolving issues and inquiries.
Cons
  • Users find the reporting issues frustrating due to unintuitive features and inaccuracies in generated reports.
  • Users find the limited customization options frustrating, impacting their ability to tailor the system to their needs.
  • Users find the reporting system unintuitive, facing challenges with customization and inconsistent data extraction.
  • Users find the learning curve steep, noting the interface and features can be confusing initially.
  • Users find the limited features of Deltek Replicon Time restrict their ability to customize and utilize reports effectively.

What Are Recent G2 Reviews of Deltek Replicon Time?

What Are G2 Users Discussing About Deltek Replicon Time?

Scoro

Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites projects, resources, and finances in one system, so you don’t need to juggle multiple tools for planning, tracking, and billing for your work. Core features include: - CRM & pipeline – Get a complete overview of your sales funnel and upcoming work - Quote-to-cash – Estimate scope, track progress and budget burn, and bill for work in one system - Capacity & resource planning – Plan ahead with live heatmaps and utilization forecasts - Time & expense tracking – Log time with built-in timers and auto-populated timesheets - Cost & profit forecasts – Understand margins with role or service-level insights - Billing & invoicing – Automate time & material, fixed-fee, and retainer billing - Revenue forecasting – Track project income based on pipeline and committed work - AI-powered insights & actions – Save time with automation and data-driven suggestions - Live dashboards – Monitor progress, profitability, and capacity in real time Scoro’s pricing is modular, built around core apps rather than fixed tiers, so you can shape a package to match your actual workflow. You choose which apps you need and price is shaped by the chosen combination, billed per user per month.

Average Rating: 4.5/5.0

Total Reviews: 489

How Do G2 Users Rate Scoro?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Portfolio Performance: 8.2/10 (Category avg: 7.9/10)
  • Workflow: 8.6/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Scoro?

  • Seller: Scoro
  • Company Website:
  • Year Founded: 2013
  • HQ Location: London
  • LinkedIn® Page: www.linkedin.com
    141 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, CEO
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 67% Small, 25% Medium

What Do G2 Reviewers Say About Scoro?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Scoro, seamlessly integrating with Xero and Expensify for efficient financial management.
  • Users highlight the efficient project management tools in Scoro, enhancing productivity and clarity in workflows.
  • Users value the efficient project tracking in Scoro, which enhances productivity and simplifies task management.
  • Users value the time tracking features of Scoro, which streamline project management and enhance productivity significantly.
  • Users value the effective task management in Scoro, enhancing productivity and simplifying project tracking.
Cons
  • Users report a steep learning curve with Scoro, requiring more time and effort to adapt to its features.
  • Users find the missing features in Scoro's mobile version limit its usability compared to the desktop experience.
  • Users find the interface not intuitive, feeling overwhelmed by excessive information and complex workflows that hinder efficiency.
  • Users find a steep learning curve due to overwhelming features and complex navigation that hinder quick use.
  • Users find the complexity of Scoro overwhelming, with learning curves and non-intuitive workflows that hinder efficiency.

What Are Recent G2 Reviews of Scoro?

What Are G2 Users Discussing About Scoro?

Ruddr Professional Services Automation

Ruddr is an AI-native Professional Services Automation (PSA) platform that helps professional services organizations manage project delivery, resource planning, financial operations, and business performance in a single system. The platform is designed for consulting firms, agencies, IT services companies, and other project-based organizations with 20 to 2,000 billable employees. Our software supports the full professional services lifecycle, including client management, project management, budgeting, task management, resource allocation, time and expense tracking, invoicing, revenue recognition, forecasting, utilization tracking, gross margin analysis, and KPI reporting. The platform also supports more than 150 global currencies, making it suitable for firms operating across multiple regions, subsidiaries, and distributed teams. Ruddr Intelligence, the platform’s embedded AI functionality, enables users to analyze operational data, generate reports and visualizations, answer business questions, and identify trends using natural language prompts. Teams can use AI-powered workflows to reduce manual reporting, improve visibility into project and financial performance, and support faster operational decision-making. Users can also create downloadable custom reports and generate data visualizations for executive reporting and planning. Ruddr is designed to provide enterprise-level functionality with an intuitive user experience and flexible deployment options for growing and established services organizations that need operational visibility, financial oversight, and scalable project management capabilities. Key capabilities include: - Project management, budgeting, forecasting, and resource management - Time tracking, expense management, invoicing, and revenue recognition - AI-powered reporting, analytics, and operational insights through Ruddr Intelligence - Support for multi-currency operations and global professional services teams - Flexible subscription options with monthly or annual billing and free licenses for non-billable users

Average Rating: 4.6/5.0

Total Reviews: 371

How Do G2 Users Rate Ruddr Professional Services Automation?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.9/10)
  • Portfolio Performance: 8.9/10 (Category avg: 7.9/10)
  • Workflow: 9.0/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 8.8/10 (Category avg: 10/10)

Who Is the Company Behind Ruddr Professional Services Automation?

  • Seller: Ruddr
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Atlanta, Georgia, United States
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Account Coordinator
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 51% Small, 45% Medium

What Do G2 Reviewers Say About Ruddr Professional Services Automation?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Ruddr Professional Services Automation, appreciating its intuitive interface and efficient workflow.
  • Users love the easy-to-use time tracking features of Ruddr, making timesheet submission seamless and efficient.
  • Users enjoy the intuitive UI of Ruddr, making it easy for quick adoption and efficient time management.
  • Users value the robust features of Ruddr Professional Services Automation, enhancing profitability insights and operational efficiency.
  • Users appreciate the beautiful and intuitive UI of Ruddr, enabling quick adoption and efficient project management.
Cons
  • Users find the report customization limited, desiring more flexibility in creating tailored reports for their needs.
  • Users find some missing features in Ruddr, such as budget management and bulk task deletion, hindering productivity.
  • Users note limited features like lacking custom report options and missing QuickBooks integration, which affects usability.
  • Users find the learning curve challenging for beginners, requiring prior training for effective initial setup.
  • Users desire more customization options for invoices, reports, and dashboards to better meet their specific needs.

What Are Recent G2 Reviews of Ruddr Professional Services Automation?

What Are G2 Users Discussing About Ruddr Professional Services Automation?

Teamwork.com

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client chaos, and understand profitability, all in one platform. Headquartered in Cork, Ireland and founded by a team who have run an agency before, Teamwork.com has more than 20,000 customers around the world with a global team of over 350 employees. Learn more at teamwork.com.

Average Rating: 4.4/5.0

Total Reviews: 1,181

How Do G2 Users Rate Teamwork.com?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Portfolio Performance: 8.2/10 (Category avg: 7.9/10)
  • Workflow: 8.9/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Teamwork.com?

  • Seller: Teamwork
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Cork
  • LinkedIn® Page: www.linkedin.com
    549 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Project Manager, Owner
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 57% Small, 31% Medium

What Do G2 Reviewers Say About Teamwork.com?

AI-generated summary from verified user reviews

Pros
  • Users value the efficient project management capabilities of Teamwork.com, enhancing collaboration and simplifying workflows effectively.
  • Users value the efficient task management of Teamwork.com, streamlining project workflows and enhancing team collaboration.
  • Users appreciate the powerful team collaboration in Teamwork.com, enhancing communication and project management efficiency.
  • Users find Teamwork.com to have a simple and organized interface that enhances teamwork and project efficiency.
  • Users find task tracking in Teamwork.com efficient, enabling effective project management and streamlined team collaboration.
Cons
  • Users report a steep learning curve with Teamwork.com, making it challenging for new users and smaller teams.
  • Users find missing features on Teamwork.com, impacting navigation and leading to unexpected errors during usage.
  • Users note limited features in certain tiers, creating frustrations for small businesses needing crucial tools and upgrades.
  • Users experience a steep learning curve and complexity in navigating Teamwork.com, especially for new or small teams.
  • Users find the interface not intuitive, with hidden features and clunky navigation complicating the user experience.

What Are Recent G2 Reviews of Teamwork.com?

What Are G2 Users Discussing About Teamwork.com?

PSOHUB.

PSOhub is PSA software purpose-built for professional services organizations: IT firms, consultancies, marketing agencies, and financial services teams. It covers the entire delivery cycle in one connected platform, from quoting and project management through resource and capacity planning, time and expense tracking, and invoicing. Built by a founding team with over 30 years of combined experience in professional services, and trusted by organizations across 40+ countries. From quote to project When a quote is accepted, the project is ready to start. Tasks are structured, budgets are set, and the team is assigned. Project managers get a real-time view of task progress, budget burn, and margin at every stage, so there are no surprises at month-end. Most professional services teams run 6 to 10 separate tools. PSOhub replaces that stack so data flows without manual handovers at every step. Resource and capacity planning The AI scheduling layer automatically assigns and reschedules resources based on skills, live capacity, and current utilization. When someone hits full utilization, the system flags it and suggests moving tasks to another team member with headroom. Keeping utilization high without blowing deadlines used to mean constant manual oversight. With PSOhub, it largely handles itself. Time and expense tracking Time and expenses connect directly to each project's budget and contract type. Whether billing fixed-fee, time and material, or retainer, hours log against the right scope and invoices generate without a manual reconciliation step. AI project and risk management The AI Copilot generates a full project plan, including financials, team assignment, and timeline, in around 10 seconds, drawing on the organization's own historical data rather than generic benchmarks. It monitors margins continuously, flags scope creep early, including situations like a senior consultant logging hours on a junior task, and generates risk assessments with concrete recommended actions. Integrations For teams using HubSpot as their CRM, a native two-way integration connects closed deals directly to projects, with time logs flowing back to the CRM. Also integrates with SAP Business One, QuickBooks, Xero, and Salesforce. Works for organizations of 10 to 1,000+.

Average Rating: 4.1/5.0

Total Reviews: 256

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How Do G2 Users Rate PSOHUB.?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Portfolio Performance: 6.3/10 (Category avg: 7.9/10)
  • Workflow: 7.3/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind PSOHUB.?

  • Seller: PSOHUB.
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Bussum, North Holland, Netherlands
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Security Analyst, Consultant
  • Top Industries: Consulting, Marketing and Advertising
  • Company Size: 58% Small, 41% Medium

What Do G2 Reviewers Say About PSOHUB.?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive interface of PSOHUB, finding it easy to use and efficient for task management.
  • Users value the seamless time tracking of PSOHUB, enhancing project management and data visualization effortlessly.
  • Users appreciate the ease of use of PSOHUB, enjoying its intuitive interface and seamless data management features.
  • Users enjoy the seamless project tracking with PSOHUB, allowing easy integration of timesheets and budget management.
  • Users appreciate the seamless tracking capabilities of PSOHUB, which enhance project management and budget monitoring.
Cons
  • Users find the interface not intuitive, facing navigation difficulties and challenges with user-friendly features.
  • Users face time tracking issues due to bugs and complex functionalities that hinder efficient task and progress monitoring.
  • Users find the limited customization of PSOHUB restricts their ability to adapt the tool to their needs.
  • Users find the complex usability of PSOHUB overwhelming, often struggling with bugs and navigation challenges.
  • Users express frustration with the learning curve of PSOHUB, noting difficulties in automating tasks and syncing features.

What Are Recent G2 Reviews of PSOHUB.?

What Are G2 Users Discussing About PSOHUB.?

Magnetic

Magnetic is an all-in-one workflow management platform specifically designed for professional services firms. This comprehensive software solution integrates essential project management functionalities into a single, user-friendly system. It encompasses a wide range of capabilities, including account management, business development, traffic management, project management, project finances, time tracking, billing, HR management, and resource scheduling. By consolidating these critical tools, Magnetic aims to streamline operations and enhance productivity within professional services environments. Targeted primarily at professional services firms, Magnetic serves a diverse audience that includes project managers, team leaders, and executives seeking to optimize their workflow processes. The platform is particularly beneficial for organizations that handle multiple projects simultaneously and require a cohesive system to manage various aspects of their operations. With its robust features, Magnetic is well-suited for firms in sectors such as consulting, marketing, and design, where effective project management is crucial for success. One of the standout features of Magnetic is its ability to provide a comprehensive overview of business operations. Users can access key sales metrics, profitability reports, resource availability, and time allocation from any location and at any time. This level of visibility allows teams to make informed decisions quickly, ensuring that projects remain on track and within budget. The platform also facilitates better communication and collaboration among team members, as everyone has access to the same up-to-date information. In addition to its project management capabilities, Magnetic offers tools for time tracking and billing, which are essential for maintaining accurate financial records and ensuring that clients are billed correctly. The HR management feature allows firms to efficiently manage their workforce, including scheduling resources and tracking employee performance. By integrating these functionalities, Magnetic helps firms reduce administrative burdens and focus on delivering high-quality services to their clients. Overall, Magnetic stands out in the workflow management category by providing a comprehensive, all-in-one solution tailored to the unique needs of professional services firms. Its emphasis on visibility, efficiency, and collaboration empowers organizations to optimize their operations, ultimately leading to improved project outcomes and client satisfaction.

Average Rating: 4.4/5.0

Total Reviews: 82

How Do G2 Users Rate Magnetic?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Workflow: 8.4/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 7.0/10 (Category avg: 10/10)

Who Is the Company Behind Magnetic?

Who Uses This Product?

  • Who Uses This: Account Manager
  • Top Industries: Marketing and Advertising
  • Company Size: 80% Small, 15% Medium

What Do G2 Reviewers Say About Magnetic?

AI-generated summary from verified user reviews

Pros
  • Users find Magnetic to be simplified and easy to navigate, enhancing team management and task tracking effortlessly.
  • Users value the financial management capabilities of Magnetic, streamlining operations and enhancing clarity on profitability.
  • Users value the multiple time tracking options in Magnetic, enhancing flexibility and centralizing task management effectively.
  • Users appreciate the project tracking capabilities of Magnetic, enhancing coordination and efficiency in their workflows.
  • Users commend the excellent customer support from Magnetic, highlighting their responsiveness and ongoing relationship building.
Cons
  • Users find the learning curve steep, with a somewhat overwhelming interface and rigid features requiring time to master.
  • Users experience access limitations with Magnetic, needing external tools for advanced features and workflows can be cumbersome.
  • Users find the task management cumbersome, experiencing rigidity and inefficiency with complex workflows and sub-task structures.
  • Users face occasional bug issues following updates, leading to frustrating task completion experiences and functionality setbacks.
  • Users find the difficult navigation of the task management feature frustrating, complicating their overall experience.

What Are Recent G2 Reviews of Magnetic?

What Are G2 Users Discussing About Magnetic?

Wrike

Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps organizations streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Wrike serves project managers, team leaders, and organizations of all sizes across marketing, IT, product development, professional services, and beyond. Teams use Wrike to track work progress, assign tasks, set deadlines, and facilitate communication, eliminating silos and fostering a culture of transparency and accountability that is crucial for successful delivery. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting capabilities. Teams can build and automate tailored workflows that reflect their unique processes, visualize timelines through Gantt charts and Kanban boards, and integrate seamlessly with tools like Slack, Google Drive, and Microsoft Teams. Wrike's MCP server extends this further, allowing AI assistants to connect directly to the platform where execution actually happens so AI-driven actions become part of the auditable record of how work gets done, not disconnected outputs living outside the system. And powered by the Wrike Work Intelligence® Graph, the platform gives AI the structured context it needs to act reliably inside the same roles, permissions, and access controls as your people. The result goes far beyond task management. Wrike reduces time spent on administrative work, scales alongside growing organizations, and gives teams the governed foundation they need to put AI to work on their most consequential workflows without losing control. With more than 20,000 organizations worldwide, including Siemens, Walmart, NVIDIA, and The Estée Lauder Companies, trusting Wrike to deliver their most important work, the platform has earned its place as a reliable partner for organizations to deliver without doubt

Average Rating: 4.2/5.0

Total Reviews: 4,499

How Do G2 Users Rate Wrike?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.9/10)
  • Portfolio Performance: 8.0/10 (Category avg: 7.9/10)
  • Workflow: 8.7/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Wrike?

  • Seller: Wrike, Inc.
  • Company Website:
  • Year Founded: 2006
  • HQ Location: San Diego, CA
  • LinkedIn® Page: www.linkedin.com
    1,257 employees on LinkedIn®
  • Ownership: Symphony Technology Group (STG)

Who Uses This Product?

  • Who Uses This: Project Manager, Marketing Manager
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 43% Medium, 36% Small

What Do G2 Reviewers Say About Wrike?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the flexibility and scalability of Wrike, enhancing project management and team collaboration effectively.
  • Users value the real-time collaboration features of Wrike, enhancing team alignment and project management efficiency.
  • Users value the enhanced task management features of Wrike, which streamline collaboration and improve project tracking.
  • Users commend the organization capabilities of Wrike, enabling clear project visibility and efficient timeline management.
  • Users appreciate the ease of use in Wrike, quickly adapting to its customizable features and integrations.
Cons
  • Users find the learning curve steep in customizing Wrike, leading some to prefer alternatives like Notion.
  • Users find Wrike not intuitive, struggling with its complex navigation and customization options compared to other tools.
  • Users note missing features in Wrike, particularly requiring improved visuals and advanced reporting options for design and management tasks.
  • Users note the limited features for advanced calculations, making complex reporting difficult on Wrike.
  • Users find Wrike's complexity overwhelming, especially when it comes to customization and keeping up with new features.

What Are Recent G2 Reviews of Wrike?

What Are G2 Users Discussing About Wrike?

Productive

Productive is the all-in-one professional services automation platform built for agencies, consultancies, and service businesses. Manage projects, resources, and finances in one place — with real-time visibility and advanced AI and agentic features. AI Experience a modern way of working with Productive’s AI features: an integrated AI Assistant that you can ask anything, Skills that make your processes shareable and standardize AI output, and fully autonomous, custom Agents that run work for you. With Connectors, AI fetches data and acts on external tools, so you can pull everything into one place. Notetaker Turn meetings into actionable tasks and to-dos, directly in the platform where you handle your work. The Notetaker connects to your Google or Outlook Calendar, joins meetings, and provides AI-generated summaries directly to your email. Sales Pipeline Easily manage your sales funnel, create and send polished proposals to clients, and win more deals. You won't ever forget to follow up on that potential business opportunity. When the deal is won, convert it into a project, and continue working in the same tool. Project Management Assign work, collaborate, and organize agency projects. Project Management features are integrated with Time Tracking and Task Management so you will run projects faster and more elegantly. Delegate busywork to autonomous agents, and focus on the work that matters most. Resource Planning Organize and plan a work schedule for your entire agency with smart resourcing suggestions. Find bottlenecks that cost money and consume time. Avoid collisions, burnouts, and overbooking with resource planning features. Powerful Business Insights Build customizable reports, or ask AI to do it for you. Check your Actual Utilization by People, Revenue & Profitability by Client, Invoiced Revenue by Months, Overtime by People, Profitability by Months, etc. Billing and Invoicing Automatically track invoiced amounts and be confident you’ve billed everything you need. Simply generate invoices using tracked time on billable services.

Average Rating: 4.6/5.0

Total Reviews: 93

How Do G2 Users Rate Productive?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.9/10)
  • Portfolio Performance: 10.0/10 (Category avg: 7.9/10)
  • Workflow: 8.9/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 6.8/10 (Category avg: 10/10)

Who Is the Company Behind Productive?

  • Seller: Productive
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Claymont, US
  • LinkedIn® Page: www.linkedin.com
    187 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 74% Small, 21% Medium

What Do G2 Reviewers Say About Productive?

AI-generated summary from verified user reviews

Pros
  • Users find Productive's ease of use transformative, streamlining their workflow and enhancing productivity effortlessly.
  • Users praise the customizability of Productive, allowing tailored views and reports to fit diverse workflows seamlessly.
  • Users value the seamless team collaboration enabled by Productive, enhancing project management and overall efficiency across the company.
  • Users praise the intuitive and user-friendly interface of Productive, making project management seamless and efficient.
  • Users value the responsive and personal support from Productive, enhancing their overall experience and satisfaction.
Cons
  • Users find the lack of integrations limiting, as essential tools and modules are not well-connected, complicating workflows.
  • Users find the missing mobile reporting features limiting, wishing for more detailed access and flexibility.
  • Users face organization difficulties due to overwhelming layouts and limited customization options in Productive's reporting tools.
  • Users find the reporting options lacking flexibility, limiting detailed data access, especially on the mobile app.
  • Users find complex usability in configuring reports, making navigation challenging and limiting customization options.

What Are Recent G2 Reviews of Productive?

What Are G2 Users Discussing About Productive?

Klient PSA

Klient PSA is a Professional Services Automation (PSA) platform built 100% natively on Salesforce. It is designed for professional services organizations of roughly 50 to 1,000 people — consulting firms, SaaS services teams, systems integrators, and agencies — that already run on Salesforce and want delivery, finance, and customer data in one system instead of in a PSA bolted on beside the CRM. Because Klient PSA runs inside your existing Salesforce org, projects, resources, timesheets, and invoices share the same records, permissions, and reports as your pipeline. Klient PSA is sold as a Salesforce-native application and includes the Salesforce platform license required to run it, so buyers do not need to purchase a separate Salesforce subscription to get started. Klient Insights, included in Klient PSA from release 51.13, is a dashboard workspace inside Salesforce. It answers four recurring delivery questions on one live screen: where margin is being lost, who is free in the next 12 weeks, what time is unbilled, and which clients need attention this week. Templates cover Profitability, Capacity and Demand, Revenue and Billing, and an Account and Project Scorecard. Any number opens the records behind it, and Play mode runs the review meeting from the dashboard. What Klient PSA does Project management: templates, Kanban boards, Gantt charts, and task grids to plan and deliver projects on time and on budget. Resource management: assign people by skill, availability, and priority, and forecast billable utilization and capacity. Time and expense tracking: log time and expenses in seconds, with approval workflows that feed billing and forecasting. Billing and financials: pre-invoicing, invoice generation, revenue recognition, and accounting connectors for QuickBooks, Xero, Sage Intacct, and Accounting Seed. Customer collaboration: a customer portal for real-time status, shared documents, and approvals. Estimates and forecasting: quote work from the Salesforce opportunity and carry the estimate through to delivery and invoicing. AI agents inside your PSA Klient PSA includes a catalog of nine Agentforce AI agents that act on live PSA data inside Salesforce: SCOPEY1 for business analysis, PLANNY1 for project management, TIMEY1 for timesheets, STAFFY1 for resource management, CASEY1 for customer support, GUIDY1 for customer onboarding, TOUCHY1 for project touchpoints, DEVY1 for software development, and KNOWWY1 for knowledge. Klient PSA also ships MCP1, a Model Context Protocol server, so external AI assistants can read and update PSA data under existing Salesforce permissions. Implementation and support Klient PSA installs as a managed AppExchange package. Implementation is delivered by Klient's services team or a certified implementation partner, and covers configuration workshops, data migration, and administrator training. Ongoing support is provided by Klient's own team. Editions Three editions are sold annually — Professional, Enterprise, and Ultimate — with current per-user pricing shown in the Pricing section of this profile. The Ultimate edition includes every AI agent; agents can also be added individually to the other editions. Built by consultants for consultants, Klient PSA covers the full project lifecycle — estimation, planning, delivery, time tracking, billing, and reporting — on one Salesforce-native platform. Klient PSA was previously listed as Krow PSA. Older reviews and discussions on this profile that mention Krow refer to the same product.

Average Rating: 4.5/5.0

Total Reviews: 94

How Do G2 Users Rate Klient PSA?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Portfolio Performance: 8.3/10 (Category avg: 7.9/10)
  • Workflow: 8.8/10 (Category avg: 8.5/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Klient PSA?

  • Seller: Klient Software
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Laval, Québec, Canada
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 56% Small, 41% Medium

What Do G2 Reviewers Say About Klient PSA?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Klient PSA, finding it intuitive, efficient, and well-organized for daily tasks.
  • Users value the flexibility and clarity of Klient PSA, enhancing project management with integrated financial insights.
  • Users appreciate the comprehensive features of Klient PSA, noting its usability, flexibility, and continuous improvements.
  • Users appreciate the flexibility of Klient PSA, allowing easy adaptation to diverse consulting workflows and needs.
  • Users value the flexible yet structured resource management in Klient PSA, enhancing visibility and decision-making capabilities.
Cons
  • Users experience a steep learning curve during initial setup, but appreciate smooth operation once configured correctly.
  • Users note the missing features in Klient PSA, such as revenue recognition and customizable PDF generation, impacting their experience.
  • Users face a steep learning curve in configuring Klient PSA to match their workflows effectively.
  • Users find that time consumption in mastering Klient PSA's features impacts efficiency and adds complexity to their workflow.
  • Users note the unnecessary customization required for Klient PSA to align with their specific processes and needs.

What Are Recent G2 Reviews of Klient PSA?

What Are G2 Users Discussing About Klient PSA?

Nathan Calabrese
NC
Researched and written by Nathan Calabrese
Updated October 3, 2024