# Best Police Records Management System (RMS) *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Police records management systems (RMS) enable law enforcement agencies to store, retrieve, retain, archive, and view information, records, or files pertaining to law enforcement operations. These tools automate vital processes that enhance day-to-day operations. Police RMS solutions manage the development of records from initial generation to completion, and include common documents such as investigation reports, 911/CAD reports, booking and arrest reports, criminal identification, detention records, and citations and tickets. These solutions may also provide functionality to manage personnel files and other administrative documentation for law enforcement employee operations. Law enforcement officials use these tools to document information that constitutes as evidence of suggested or proven criminal activity. Robust police RMS tools may provide basic [evidence management](https://www.g2crowd.com/categories/evidence-management) features, or integrate directly with devoted solutions that do so. Many of these solutions support agency-to-agency data sharing to share multi-jurisdictional information on persons, organizations, locations, and vehicle items, increasing the effectiveness of solving crimes. Modern police RMS solutions offer mobile record generation and storage, allowing officers to track activities while out in the field. It is also common for these tools to have access to public national registries for sex offenders, vehicle plate identification, and master person indices, and to have a public portal for citizens to access crime-related data that is populated from records. To qualify for inclusion in the Police Records Management System category, a product must: - Allow law enforcement agencies to document vital information and records in relation to incident reporting - Support multiple types of record storage, including but not limited to: citations, warrants, arrest reports, incident reports, and field interviews - Be compliant with at least one of the following: NIBRS, UCR, Clery, or National Crime Recording Standards - Provide data query and reporting functions ## Category Overview **Total Products under this Category:** 66 ## Trust & Credibility Stats **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 100+ Authentic Reviews - 66+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Best Police Records Management System (RMS) At A Glance - **Easiest to Use:** [CentralSquare Public Safety & Justice](https://www.g2.com/products/centralsquare-public-safety-justice/reviews) - **Best Free Software:** [Smart CAD](https://www.g2.com/products/smart-cad/reviews) ## Top-Rated Products (Ranked by G2 Score) ### 1. [CentralSquare Public Safety & Justice](https://www.g2.com/products/centralsquare-public-safety-justice/reviews) CentralSquare Technologies is an industry leader in public safety and public administration software, serving over 7,500 organizations from the largest metropolitan city to counties and towns of every size across North America. CentralSquare’s broad, unified and agile software suite serves 3 in 4 citizens across North America. Our technology platform provides solutions for public safety, including 911, computer aided dispatch, records management and more. **Average Rating:** 3.9/5.0 **Total Reviews:** 17 **Seller Details:** - **Seller:** [CentralSquare Technologies](https://www.g2.com/sellers/centralsquare-technologies) - **HQ Location:** Lake Mary, US - **Twitter:** @CentralSqTech (744 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/centralsqtech/ (1,077 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Law Enforcement - **Company Size:** 71% Mid-Market, 24% Small-Business ### 2. [A.L.E.I.R.](https://www.g2.com/products/a-l-e-i-r/reviews) A.L.E.I.R. is a computerized police records management and police dispatch system designed for law enforcement and security agencies. **Average Rating:** 4.3/5.0 **Total Reviews:** 4 **Seller Details:** - **Seller:** [Automated Police Systems](https://www.g2.com/sellers/automated-police-systems) - **HQ Location:** Festus, MO - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Small-Business, 25% Mid-Market ### 3. [ARMS](https://www.g2.com/products/end2end-arms/reviews) ARMS is the premier CAD and RMS solution for public safety agencies – a fully integrated Information Management System offering you the latest technology and the most feature rich applications since 1988. Over the years, ARMS has evolved as the needs of our customers have evolved, resulting in a user-friendly set of modules and features for your agency in the office and in the field. **Average Rating:** 4.7/5.0 **Total Reviews:** 3 **Seller Details:** - **Seller:** [ARMS USA](https://www.g2.com/sellers/arms-usa) - **HQ Location:** N/A - **Twitter:** @ARMSsoftware (941 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 67% Mid-Market, 33% Enterprise ### 4. [CIS Records Management System](https://www.g2.com/products/cis-records-management-system/reviews) CIS Records Management System allows you to automate your record management functions of your agency by providing simultaneous online use in records, dispatch, detective bureaus, and more. **Average Rating:** 3.2/5.0 **Total Reviews:** 3 **Seller Details:** - **Seller:** [Computer Information Systems](https://www.g2.com/sellers/computer-information-systems-6fa2c63d-32ba-45f0-b300-faa4e3d62bab) - **Year Founded:** 1985 - **HQ Location:** Highland Park, US - **LinkedIn® Page:** https://www.linkedin.com/company/computer-information-systems-inc- (48 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 67% Mid-Market, 33% Enterprise ### 5. [matrix](https://www.g2.com/products/matrix-pointe-software-matrix/reviews) MatrixE-Docs helps you cost-effectively manage content-and easily distribute content as appropriate to accelerate your workflow. **Average Rating:** 4.9/5.0 **Total Reviews:** 4 **Seller Details:** - **Seller:** [Matrix Pointe Software](https://www.g2.com/sellers/matrix-pointe-software) - **HQ Location:** Westlake, US - **Twitter:** @MatrixPointeCS (42 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/matrix-pointe-software (68 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Mid-Market, 50% Small-Business ### 6. [vRMS](https://www.g2.com/products/versaterm-vrms/reviews) Versaterm Records Management System (RMS) Discover an intuitive platform equipped with robust auditing and logging capabilities, tailored for smarter decision-making. Our records management solution offers quick access to mission-critical data, enabling trend identification, refined searches, and customizable data analysis. This system provides seamless data entry, potent searches and role-based functionality, empowering every user to streamline workflows. Improve efficiency with faster record entry and search Power a more efficient and coordinated response with a complete system that supports a higher level of care for your community and greater visibility and flexibility for responders and commanders. Integrate with multiple industry databases bi-directionally Stay connected with NCIC/CPIC, NLETS and state networks for greater interoperability and more in-depth intelligence. Enhance data analysis, investigations and reporting Simplify reporting, including NIBRS and UCR2 compliance, to help identify trends and patterns that can inform decision-making and improve effectiveness. View important connections to get the full picture Display linkages visually between people and assets to help investigators identify connections by comparing elements based on public safety RMS data. Data shown includes known associates, phone numbers, previous incident reports and more. Further data analysis allows officers and agencies to identify trends and patterns for a proactive approach to community safety. Support multi-jurisdictional collaboration Enhance interoperability by providing officers and partner agencies with a comprehensive view of information across jurisdictions, facilitating more effective communication and collaboration. Efficient information exchange enables agencies to allocate resources strategically and coordinate responses to emergencies or incidents requiring multi-agency collaboration. Seamless integration with Versaterm's Computer-Aided Dispatch (CAD) system ensures a powerful, user-friendly tool for data-driven decisions. Versaterm RMS dashboards make essential information readily accessible from the moment a shift begins, enhancing the efficiency and effectiveness of public safety personnel. You can also extend your Versaterm RMS capabilities to the field and jails. **Average Rating:** 3.2/5.0 **Total Reviews:** 3 **Seller Details:** - **Seller:** [Versaterm](https://www.g2.com/sellers/versaterm) - **Year Founded:** 1977 - **HQ Location:** Ottawa, ON Canada - **Twitter:** @VersatermInc (491 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/versaterm-inc-/ (448 employees on LinkedIn®) - **Ownership:** Private **Reviewer Demographics:** - **Company Size:** 67% Mid-Market, 33% Enterprise ### 7. [Administrative / Internal Affairs Software Suite](https://www.g2.com/products/administrative-internal-affairs-software-suite/reviews) Administrative / Internal Affairs Software Suite provides integrated solutions such as a burglary tracking system, death investigations database, domestic violence database, robbery tracking system and more to help you manage your investigations. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **Seller Details:** - **Seller:** [L.E.A. Data Technologies](https://www.g2.com/sellers/l-e-a-data-technologies) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 8. [ASPEN-RMS](https://www.g2.com/products/aspen-rms/reviews) ASPEN-RMS is an investigative mugshot and booking records management system that is used to collect, protect, manage, store, search and run reports for your mugshot data. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **Seller Details:** - **Seller:** [Dataworks Plus](https://www.g2.com/sellers/dataworks-plus) - **Year Founded:** 2000 - **HQ Location:** Greenville, US - **Twitter:** @DataWorksPlus (53 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dataworks-plus/ (71 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Small-Business, 50% Mid-Market ### 9. [IRIMS](https://www.g2.com/products/irims/reviews) iRIMS gives authorized users secure access to an agency's records through a web browser within the agency's network or if enabled, over the internet. The simple interface requires no training and gives instant access to the information found in RIMS. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **Seller Details:** - **Seller:** [Sun Ridge Systems](https://www.g2.com/sellers/sun-ridge-systems) - **Year Founded:** 1985 - **HQ Location:** El Dorado Hills, US - **LinkedIn® Page:** https://www.linkedin.com/company/6238916 (22 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 10. [PoliSys](https://www.g2.com/products/polisys/reviews) PoliSys is a browser-based platform that includes computer aided dispatch, records management, and mobile computing to help you capture data at the point of incident, have real-time data and queries in the field, and more. **Average Rating:** 3.5/5.0 **Total Reviews:** 2 **Seller Details:** - **Seller:** [Enforsys Systems](https://www.g2.com/sellers/enforsys-systems) - **Year Founded:** 2000 - **HQ Location:** Millburn, US - **Twitter:** @Enforsys (97 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/enforsys-inc-public-safety/ (8 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Mid-Market ### 11. [Spillman Flex RMS](https://www.g2.com/products/spillman-flex-rms/reviews) Spillman Flex RMS helps to reduces the cost and complexity of entering, managing, and extracting critical data that public safety agencies use every day. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **Seller Details:** - **Seller:** [Motorola Solutions](https://www.g2.com/sellers/motorola-solutions-efb6343e-6151-4953-b240-1dcb41cb4efa) - **HQ Location:** Chicago, US - **Twitter:** @MotoSolutions (27,873 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/motorolasolutions/ (27,176 employees on LinkedIn®) - **Ownership:** NYSE:MSI - **Total Revenue (USD mm):** $7,414 **Reviewer Demographics:** - **Company Size:** 67% Mid-Market, 33% Small-Business ### 12. [Tyler Public Safety Pro](https://www.g2.com/products/tyler-public-safety-pro/reviews) Tyler Public Safety Pro is designed to help cops to just be cops — less paperwork, less time sitting in front of a computer, and less time filing the same report in different places. Tyler works with agencies just like yours to implement software that saves time and money from day one. **Average Rating:** 3.3/5.0 **Total Reviews:** 2 **Seller Details:** - **Seller:** [Tyler Technologies](https://www.g2.com/sellers/tyler-technologies) - **Year Founded:** 1966 - **HQ Location:** Plano, TX - **Twitter:** @tylertech (4,619 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tyler-technologies (7,701 employees on LinkedIn®) - **Ownership:** NYSE:TYL **Reviewer Demographics:** - **Company Size:** 100% Mid-Market ### 13. [Crimestar](https://www.g2.com/products/crimestar/reviews) Crimestar is designed to be an integrated, flexible and powerful suite of information management tools for law enforcement and the public safety market. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [Crimestar](https://www.g2.com/sellers/crimestar) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 14. [CrimeStar RMS](https://www.g2.com/products/crimestar-rms/reviews) CrimeStar RMS is a investigation and records management system that automates the common record keeping functions of your law enforcement agency by tracking department activity from the initial phone call to final disposition. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [Crimestar](https://www.g2.com/sellers/crimestar) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Mid-Market ### 15. [Digital PhotoManager](https://www.g2.com/products/digital-photomanager/reviews) PhotoManager IS (Image System) is an investigative mugshot and booking records management system that is used to collect, protect, manage, store, search, and run reports for all of your mugshot data. Our high-resolution digital imaging not only meets, but exceeds all NIST recommendations. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [Dataworks Plus](https://www.g2.com/sellers/dataworks-plus) - **Year Founded:** 2000 - **HQ Location:** Greenville, US - **Twitter:** @DataWorksPlus (53 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dataworks-plus/ (71 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 16. [Larimore RMS](https://www.g2.com/products/larimore-associates-larimore-rms/reviews) Integrated records management solution that includes fifteen standalone systems for public safety agencies. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [Larimore Associates](https://www.g2.com/sellers/larimore-associates) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 17. [NicheRMS](https://www.g2.com/products/nicherms/reviews) The NicheRMS™ Police Records Management System is an incident-centric tool that manages information in relation to the core policing entities: people, locations, vehicles, organizations (businesses or other groups), incidents (or occurrences) and property/evidence. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [Niche Technology](https://www.g2.com/sellers/niche-technology) - **Year Founded:** 1992 - **HQ Location:** Winnipeg, CA - **LinkedIn® Page:** https://www.linkedin.com/company/niche-technology/ (78 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 18. [Phoenix Law RMS](https://www.g2.com/products/prophoenix-phoenix-law-rms/reviews) Phoenix Law RMS is a records management system designed to meet the needs of your agency with a configurable, multi-site, multi-juris platform. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [ProPhoenix](https://www.g2.com/sellers/prophoenix) - **Year Founded:** 2003 - **HQ Location:** Moorestown, US - **LinkedIn® Page:** https://www.linkedin.com/company/prophoenix (200 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Mid-Market ### 19. [Police Investigation Software](https://www.g2.com/products/police-investigation-software/reviews) Police Investigation Software keeps track of all records relating to everything involved in a law enforcement investigation. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [PTS Solutions](https://www.g2.com/sellers/pts-solutions) - **Year Founded:** 1988 - **HQ Location:** Harrisonburg, US - **Twitter:** @PTS_Solutions (55 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/pts-solutions-inc- (33 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Mid-Market ### 20. [Precinct Connection](https://www.g2.com/products/precinct-connection/reviews) Precinct Connection is a law enforcement records management software that features the tracking of complaints, incidents, accidents, citations, tickets, warrants, and more to help you manage your facility. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [Blue Crystal Software](https://www.g2.com/sellers/blue-crystal-software) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Mid-Market ### 21. [RIMS Records Management System](https://www.g2.com/products/rims-records-management-system/reviews) RIMS Law Enforcement Records Management System is the most effective way to organize, track and access the vast amount of information that flows through your police department every day. **Average Rating:** 2.5/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [Sun Ridge Systems](https://www.g2.com/sellers/sun-ridge-systems) - **Year Founded:** 1985 - **HQ Location:** El Dorado Hills, US - **LinkedIn® Page:** https://www.linkedin.com/company/6238916 (22 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Enterprise ### 22. [SmartRMS](https://www.g2.com/products/smartrms/reviews) SmartRMS, is an industry-leading solution for the collection, sharing, reporting, analysis and administration of data collected by all law enforcement and public safety agencies. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [SmartCOP](https://www.g2.com/sellers/smartcop) - **Year Founded:** 1999 - **HQ Location:** Pensacola, US - **LinkedIn® Page:** https://www.linkedin.com/company/smartcop/ (64 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Enterprise ### 23. [TAC.10 RMS](https://www.g2.com/products/tac-10-rms/reviews) TAC.10 RMS understands information integration. Each module can stand alone, integrating seamlessly with existing systems; or it can be used in conjunction with the other software modules Global Public Safety has to offer creating a comprehensive public safety solution for your agency. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [Global Software Applications](https://www.g2.com/sellers/global-software-applications) - **HQ Location:** United States - **Twitter:** @SQHospitality (210 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/global-software-applications (2 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Mid-Market ### 24. [Tyler Enterprise Public Safety](https://www.g2.com/products/tyler-enterprise-public-safety/reviews) Tyler Enterprise Public Safety features fully integrated solutions for dispatchers, officers, firefighters,first responders, command staff, and civilian staff. Enterprise Public Safety provides easy access to critical information and workflow make public safety agencies work more efficiently. Enterprise Public Safety solutions provide accurate and secure information for dispatchers, first responders in the field, sworn officers, command staff, and civilian employees. Our solutions ensure public safety agencies are compliant with state and federal mandates. **Average Rating:** 4.2/5.0 **Total Reviews:** 13 **Seller Details:** - **Seller:** [Tyler Technologies](https://www.g2.com/sellers/tyler-technologies) - **Year Founded:** 1966 - **HQ Location:** Plano, TX - **Twitter:** @tylertech (4,619 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tyler-technologies (7,701 employees on LinkedIn®) - **Ownership:** NYSE:TYL **Reviewer Demographics:** - **Top Industries:** Public Safety - **Company Size:** 85% Mid-Market, 8% Enterprise ### 25. [Watson Field Reporting Suite](https://www.g2.com/products/watson-field-reporting-suite/reviews) Watson Field Reporting Suite offers integrated modules; incident, crash, ticketing, computer-aided dispatch and evidence that streamlines the process of field reports with a user interface and artificial intelligence. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [DataDriven](https://www.g2.com/sellers/datadriven) - **HQ Location:** Memphis, US - **LinkedIn® Page:** http://www.linkedin.com/company/data-driven-llc (4 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Enterprise ## Parent Category [Law Enforcement Software](https://www.g2.com/categories/law-enforcement)