Best Enterprise Personalization Engines

How Many Personalization Engines Products Does G2 Track?

Total Products under this Category: 163

Category Stats (Nov 2026)

  • Average Rating: 4.45/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Navu (+1.05%) - Among all products in this category, Navu recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Personalization Engines Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 24,100+ Authentic Reviews
  • 163+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Personalization Engines

G2 Grid® for Personalization Engines plotting products by satisfaction and market presence

Highlighted products: Insider One, Braze, Salesforce Marketing Cloud, Bloomreach, CleverTap, SAP Engagement Cloud (formerly SAP Emarsys), Evam, and Coveo.

Underlying data: [Grid® JSON](https://www.g2.com/categories/personalization-engines/grids.json?focus%5B%5D=insider-one&focus%5B%5D=braze&focus%5B%5D=agentforce-marketing-formerly-salesforce-marketing-cloud&focus%5B%5D=bloomreach-bloomreach&focus%5B%5D=clevertap&focus%5B%5D=sap-engagement-cloud-formerly-sap-emarsys&focus%5B%5D=evam&focus%5B%5D=coveo&segment=enterprise)

Insider One

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 2025 Leader in the Gartner Magic Quadrant for Personalization Engines #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. The company is woman-founded and predominantly women-owned, with 70% of senior executive roles, including the CEO, CMO, CHRO, and CFO, held by women. Through initiatives such as 100 Cities, 100 Projects, Young Engineers Club, SheCodes, and SheLeads, Insider One continues to expand its positive impact across global communities, driving opportunities, inclusion, education, and equity for this and future generations."

Average Rating: 4.7/5.0

Total Reviews: 1,419

How Do G2 Users Rate Insider One?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Customer Profiles: 9.6/10 (Category avg: 8.7/10)
  • Contextual Targeting: 9.6/10 (Category avg: 8.8/10)
  • Behavioral Targeting: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Insider One?

  • Seller: Insider One
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Global
  • LinkedIn® Page: www.linkedin.com
    1,881 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Digital Marketing Specialist, Marketing Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 46% Medium, 28% Small

What Do G2 Reviewers Say About Insider One?

AI-generated summary from verified user reviews

Pros
  • Users value responsive, helpful support and knowledgeable customer success teams that assist them with initiatives and resolve issues.
  • Users appreciate the intuitive, easy-to-navigate interface, which helps them find features and handle everyday tasks smoothly.
  • Users value individualized messaging and experiences tailored to customer preferences and behavior, helping them deliver more relevant communications across channels.
  • Users like how campaigns and platform features improve conversions and drive measurable sales and revenue growth.
  • Users value clear analytics that track campaign performance and reveal customer behavior, helping them measure results and make data-driven decisions.
Cons
  • Users say the platform takes time and training to learn, especially its advanced features and journey-building tools.
  • Users say initial setup and onboarding take substantial time and can require extra guidance.
  • Users find the platform and messaging expensive, with unclear pricing and restrictive costs as usage grows.
  • Users find the interface and some features unintuitive, clunky, and difficult to navigate.
  • Users find reporting complex and inflexible, with dashboards and reports difficult to navigate, customize, and analyze.

What Are Recent G2 Reviews of Insider One?

What Are G2 Users Discussing About Insider One?

Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. Braze has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. The company is headquartered in New York with 15 offices across the Americas, EMEA, and APAC. Learn more at braze.com.

Average Rating: 4.5/5.0

Total Reviews: 1,962

How Do G2 Users Rate Braze?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Customer Profiles: 8.5/10 (Category avg: 8.7/10)
  • Contextual Targeting: 8.5/10 (Category avg: 8.8/10)
  • Behavioral Targeting: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Braze?

  • Seller: Braze
  • Company Website:
  • Year Founded: 2011
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    2,363 employees on LinkedIn®
  • Ownership: NASDAQ: BRZE

Who Uses This Product?

  • Who Uses This: CRM Manager, CRM Specialist
  • Top Industries: Financial Services, Marketing and Advertising
  • Company Size: 51% Medium, 27% Large

What Do G2 Reviewers Say About Braze?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Braze, highlighting its intuitive interface and clear documentation for effortless learning.
  • Users find Braze to be exceptionally intuitive and user-friendly, facilitating easy learning and campaign creation.
  • Users value Braze's flexibility and ease of learning, enhancing personalization and scalability to meet varied needs.
  • Users praise Braze's responsive customer support, highlighting the ease of collaboration and implementation throughout their experience.
  • Users appreciate the multi-channel management of Braze, enjoying its stability and intuitive features across different markets.
Cons
  • Users regret the lack of a mobile app wallet solution, which limits user engagement and complicates reporting processes.
  • Users face a challenging learning curve with Braze, especially with advanced features and technical coding skills required.
  • Users find Braze's complexity and pricing transparency limiting, especially for simple survey applications and segment management.
  • Users find Braze's limited features hinder effective analytics and feedback gathering, making it complex for basic use.
  • Users experience a steep learning curve with Braze, finding the onboarding and advanced features overwhelming at times.

What Are Recent G2 Reviews of Braze?

Salesforce Marketing Cloud

Agentforce Marketing is Salesforce’s marketing solution for the Agentic Enterprise. AI agents help marketers plan, create, optimize, and orchestrate adaptive customer experiences across every channel and interaction. Built on the world’s #1 CDP, Agentforce Marketing connects data, AI, automation, and engagement into one deeply unified platform for B2B and B2C marketing. Agentforce Marketing is part of Marketing Cloud. It’s the next evolution of marketing orchestration where humans and AI agents work together to grow customer relationships and revenue.

Average Rating: 4.1/5.0

Total Reviews: 4,596

How Do G2 Users Rate Salesforce Marketing Cloud?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.2/10)
  • Customer Profiles: 8.5/10 (Category avg: 8.7/10)
  • Contextual Targeting: 9.0/10 (Category avg: 8.8/10)
  • Behavioral Targeting: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Salesforce Marketing Cloud?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®
  • Ownership: NYSE:CRM

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Coordinator
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 46% Medium, 28% Small

What Do G2 Reviewers Say About Salesforce Marketing Cloud?

AI-generated summary from verified user reviews

Pros
  • Users find Salesforce Marketing Cloud user-friendly and easy to integrate, enhancing their marketing and IT collaboration efficiency.
  • Users appreciate the advanced automation features of Salesforce Marketing Cloud, enabling personalized and multi-channel marketing campaigns.
  • Users appreciate the seamless CRM integration that enhances engagement tracking and empowers personalized marketing campaigns.
  • Users appreciate the excellent email engagement and tracking features of Salesforce Marketing Cloud, enhancing marketing strategies effectively.
  • Users value the advanced automation and multi-channel capabilities of Salesforce Marketing Cloud for personalized marketing campaigns.
Cons
  • Users find the steep learning curve of Salesforce Marketing Cloud challenging, requiring technical skills and extensive training.
  • Users struggle with the steep learning curve of Salesforce Marketing Cloud, finding it complex and lacking adequate training resources.
  • Users find the complexity of Salesforce Marketing Cloud overwhelming, requiring technical expertise and extensive training to navigate effectively.
  • Users find Salesforce Marketing Cloud to be expensive, particularly challenging for smaller teams without extensive resources or training.
  • Users find the complex usage of Salesforce Marketing Cloud challenging due to its steep learning curve and non-intuitive UI.

What Are Recent G2 Reviews of Salesforce Marketing Cloud?

What Are G2 Users Discussing About Salesforce Marketing Cloud?

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Bloomreach

Bloomreach is an AI company for personalization, helping businesses create relevant, connected customer experiences across marketing and commerce. Its products bring together customer data, marketing automation, ecommerce search, content management, and AI agents to help teams understand customer intent and act on it across the customer journey. The company serves more than 1,400 global brands, including American Eagle, Sonepar, and Pandora, across industries ranging from retail and financial services to hospitality, gaming, and travel. Loomi is the AI embedded across every Bloomreach app and agent. It connects customer and product data with live behavioral signals to power personalization across email, search, web, SMS, ads, mobile, and more. Bloomreach provides the products and capabilities teams use to create customer experiences; Loomi supplies the intelligence that makes those experiences personal. Who Bloomreach serves: Bloomreach supports marketing, CRM, ecommerce, merchandising, content, and digital teams. Common use cases include personalizing email campaigns, coordinating customer journeys, improving product discovery, managing digital content, and guiding shoppers through conversation. Its portfolio supports both the teams creating these experiences and the customers interacting with them. Bloomreach’s products and capabilities: Bloomreach offers applications for marketing, commerce, and content, alongside autonomous agents and tools for connecting its intelligence to external systems. Teams can activate Loomi through three approaches: Apps, Agents, and Connect. Email Marketing (ESP) and Marketing Automation: Bloomreach’s Email Marketing and Marketing Automation solutions connect customer data with campaign execution. Teams can unify customer profiles and interactions, build and update audience segments, create personalized communications, and coordinate journeys across channels. Capabilities include predictive insights, product recommendations, journey orchestration, analytics, experimentation, and consent and preference management. Marketers can use real-time customer behavior to shape content, choose channels, and optimize timing and communication frequency. Email, SMS, RCS and WhatsApp, Mobile App, Web Personalization, and Ads & Retargeting help teams extend engagement beyond individual campaigns. Ecommerce Search and product discovery: Bloomreach’s Ecommerce Search helps shoppers find relevant products through natural-language understanding, customer context, and product data. Ecommerce Categories and Product Recommendations extend personalization to browsing and product grids, helping teams shape discovery beyond the search bar. Merchandisers can manage product rankings, apply business rules, boost or bury products, and test changes. Analytics help teams understand search performance and identify where shoppers struggle to find what they need. These capabilities combine automated relevance and personalization with control over the merchandising experience. Enterprise CMS and digital content: Bloomreach’s Enterprise CMS supports content creation, management, and delivery through headless and hybrid architecture options. Marketers and developers can manage content across sites, brands, languages, and digital experiences, with visual editing and workflows for publishing and maintaining content. AI-assisted capabilities support tasks such as drafting, editing, translation, tagging, and optimization. APIs allow teams to deliver content to different front ends and channels, supporting both content-rich commerce experiences and broader enterprise digital experiences. AI agents for marketers and customers: Bloomreach’s agents put Loomi to work on behalf of teams and shoppers. The Marketing Agent turns a plain-language goal into a complete email campaign workflow. It can help build audiences, generate personalized content, and orchestrate lifecycle campaigns using customer data and intent signals. Marketers can review and adjust the work while the agent helps reduce manual campaign-building tasks. The Conversational Agent guides shoppers through product discovery using real-time conversation. It can interpret complex requests, ask clarifying questions, and use a brand’s catalog, merchandising rules, and customer context to personalize recommendations. Conversation insights help teams understand shopper questions, product needs, and gaps in catalog information or site content. Connected experiences can also bring search, shopping guidance, and integrations with existing customer-service agents into a single entry point. Loomi = Intelligence across Bloomreach apps and agents: Loomi connects customer understanding with real-time decisioning and execution. It unifies warehouse and customer data platform data with live behavioral signals, using an in-memory database to activate that context in milliseconds. Loomi combines large language model reasoning with proprietary machine-learning pipelines and training data. This hybrid intelligence powers predictions, recommendations, segmentation, analytics, and personalization across Bloomreach apps and agents. With 17 native channels, teams can activate that intelligence across connected experiences while retaining control over execution. Context learned in one interaction can inform the next. A search or conversation can shape a later recommendation, a completed purchase can suppress an unnecessary follow-up, and newly learned preferences can inform a relevant cross-sell message. This helps teams coordinate engagement around the customer rather than treating each channel as a separate experience. An open ecosystem with Loomi Connect: Bloomreach connects to the commerce, data, advertising, messaging, and analytics tools businesses already use. Its public integration ecosystem includes more than 175 tools, with connections to platforms such as Shopify, Snowflake, and Databricks. Loomi Connect extends Bloomreach intelligence into external AI tools, existing workflows, and custom agents through MCP, APIs, webhooks, and connectors. Governed access allows teams and partners to build on customer context and Bloomreach capabilities while retaining control over data and execution. Enterprise trust and resources for teams: Bloomreach’s public security program includes an annual SOC 2 Type II report and ISO certifications covering information security, cloud security, privacy in public clouds, quality management, and business continuity. The company also publishes security information and provides access to supporting reports through its Trust Portal. Technical documentation, Bloomreach Academy, product tours, and a partner ecosystem give teams resources to learn, implement, and extend their use of Bloomreach. Across its products, Loomi, and connected ecosystem, Bloomreach helps businesses turn customer understanding into personalized engagement, more useful product discovery, and lasting customer relationships. What could more personalized customer engagement look like for your business? Explore Bloomreach’s solutions or request a demo to see Loomi in action.

Average Rating: 4.6/5.0

Total Reviews: 836

How Do G2 Users Rate Bloomreach?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Customer Profiles: 9.4/10 (Category avg: 8.7/10)
  • Contextual Targeting: 8.9/10 (Category avg: 8.8/10)
  • Behavioral Targeting: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Bloomreach?

  • Seller: Bloomreach
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Mountain View, CA
  • LinkedIn® Page: www.linkedin.com
    1,165 employees on LinkedIn®
  • Ownership: Private

Who Uses This Product?

  • Who Uses This: CRM Manager, Marketing Manager
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 49% Medium, 27% Small

What Do G2 Reviewers Say About Bloomreach?

AI-generated summary from verified user reviews

Pros
  • Users value Bloomreach's easy-to-use interface, which streamlines workflows and enhances customer targeting efficiency.
  • Users love Bloomreach's advanced marketing automation features, which enhance customer targeting and improve conversion rates significantly.
  • Users value Bloomreach's user-friendly interface and responsive support that enhance workflow and customer engagement effectively.
  • Users commend Bloomreach for its excellent customer support, noting prompt assistance that enhances their daily operations.
  • Users praise Bloomreach for its advanced customer engagement capabilities, enhancing personalized marketing and improving conversion rates effectively.
Cons
  • Users find the learning curve steep due to a complex UI and challenging integration process with outdated features.
  • Users find Bloomreach has a learning difficulty, with a complicated UI and lengthy integration process hindering usability.
  • Users often encounter missing features, leading to complicated implementations and challenges in receiving timely notifications.
  • Users find the limited features of Bloomreach complicate simple tasks, making implementation and management more difficult.
  • Users find Bloomreach to have difficult learning curves, with complex solutions needed for basic tasks and integration challenges.

What Are Recent G2 Reviews of Bloomreach?

What Are G2 Users Discussing About Bloomreach?

CleverTap

CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalized journeys that span a lifetime. It offers analytics that encompasses every aspect of the lifecycle, enabling businesses to measure and optimize each experience in real time. The all-in-one platform unifies experiences from every touchpoint, paving the way for a new era of customer engagement. CleverTap's CleverAI™ Decisioning Engine and Agentic Universe is designed to maximize ROI. It enables true individualization, where every customer is a segment of one. A suite of intelligent, purpose-built AI agents works seamlessly in the background, optimizing every interaction across message, content, channel, and timing, so teams can stay focused on outcomes. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale. CleverTap is trusted by 2000 customers, including TiltingPoint, Gamebasics, Big Fish, MobilityWare, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco. Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, CDPQ and 360 One, the company is headquartered in Mountain View, California, with presence in San Francisco, New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, and Jakarta. For more information, visit clevertap.com or follow us on: LinkedIn: https://www.linkedin.com/company/clevertap/ Twitter: https://twitter.com/CleverTap

Average Rating: 4.5/5.0

Total Reviews: 756

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How Do G2 Users Rate CleverTap?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Customer Profiles: 9.5/10 (Category avg: 8.7/10)
  • Contextual Targeting: 9.4/10 (Category avg: 8.8/10)
  • Behavioral Targeting: 9.5/10 (Category avg: 8.8/10)

Who Is the Company Behind CleverTap?

  • Seller: CleverTap
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Mountain View, California
  • LinkedIn® Page: www.linkedin.com
    642 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Marketing Manager
  • Top Industries: Financial Services, Internet
  • Company Size: 53% Medium, 29% Small

What Do G2 Reviewers Say About CleverTap?

AI-generated summary from verified user reviews

Pros
  • Users value the real-time analytics of CleverTap, enhancing campaign tracking and personalized marketing efforts across channels.
  • Users value CleverTap's responsive customer support, which aids in overcoming challenges and enhancing the user experience.
  • Users find CleverTap very easy to use, simplifying campaign creation and integration across multiple channels effectively.
  • Users value the convenient automation features of CleverTap, enhancing campaign management and performance optimization effortlessly.
  • Users commend the ease of creating multi-channel campaigns with CleverTap, appreciating its robust analytics and support.
Cons
  • Users find the learning curve steep due to the complicated interface and overwhelming analytics tools.
  • Users find the missing features frustrating, particularly the lack of campaign creation and poor third-party integration.
  • Users find the cost to be high, limiting the product's accessibility and value for their businesses.
  • Users find the analytics not intuitive, making it challenging to utilize CleverTap’s extensive features effectively.
  • Users find the complex interface of CleverTap overwhelming, making it difficult to navigate and utilize effectively.

What Are Recent G2 Reviews of CleverTap?

What Are G2 Users Discussing About CleverTap?

SAP Engagement Cloud (formerly SAP Emarsys)

SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

Average Rating: 4.2/5.0

Total Reviews: 645

How Do G2 Users Rate SAP Engagement Cloud (formerly SAP Emarsys)?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.2/10)
  • Customer Profiles: 8.9/10 (Category avg: 8.7/10)
  • Contextual Targeting: 8.3/10 (Category avg: 8.8/10)
  • Behavioral Targeting: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind SAP Engagement Cloud (formerly SAP Emarsys)?

  • Seller: SAP
  • Company Website:
  • Year Founded: 1972
  • HQ Location: Walldorf
  • LinkedIn® Page: www.linkedin.com
    149,349 employees on LinkedIn®
  • Ownership: NYSE:SAP

Who Uses This Product?

  • Who Uses This: CRM Manager, Digital Marketing Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 49% Medium, 23% Small

What Do G2 Reviewers Say About SAP Engagement Cloud (formerly SAP Emarsys)?

AI-generated summary from verified user reviews

Pros
  • Users value the user-friendly interface of SAP Engagement Cloud, appreciating its ease of setup and navigation.
  • Users value the automation capabilities of SAP Engagement Cloud, enhancing campaign efficiency and audience targeting for better results.
  • Users value the user-friendly interface of SAP Engagement Cloud, enjoying seamless campaign creation and advanced analytics.
  • Users appreciate the ease of use of SAP Engagement Cloud, enhancing campaign setup and analytics capabilities.
  • Users appreciate the powerful personalization features of SAP Engagement Cloud, enhancing targeted campaigns and efficiency.
Cons
  • Users note the missing features in SAP Engagement Cloud, highlighting the need for improved segmentation and functionality.
  • Users find the learning curve steep, with complex setups and advanced features requiring significant time and knowledge.
  • Users find the platform has a difficult learning curve, particularly for new users navigating complex features and templates.
  • Users find the limited features of SAP Engagement Cloud frustrating, especially regarding segmentation and analytics functionality.
  • Users find the interface not intuitive, leading to a frustrating experience with complex navigation and obscure features.

What Are Recent G2 Reviews of SAP Engagement Cloud (formerly SAP Emarsys)?

What Are G2 Users Discussing About SAP Engagement Cloud (formerly SAP Emarsys)?

Evam

Evam is a leading technology company that provides comprehensive solutions and products for real-time, cross-channel customer experiences. Our cutting-edge continuous intelligence technology leverages real-time data analysis to deliver unparalleled customer engagement. Evam empowers banks, telecommunications companies, and others to handle billions of interactions with AI algorithms, orchestrate customer journeys, and engage with customers across all channels, digital and legacy, in real-time. Our goal is to help our clients increase customer loyalty, maximize ROI and efficiency, and save time and money. Enterprises have the shortest time-to-market thanks to Evam’s low-code- development, scalable and modular platform leveraged by an experienced & high-quality management team with telco and banking domain know-how. With dozens of Forrester and Gartner research reports recognizing our excellence in customer engagement and event stream processing, our technology is trusted by industry giants like Vodafone, T-Mobile, Jazz, Turkcell, ICBC, TEB/BNP Paribas, ING Bank and Garanti BBVA. Headquartered in London and with offices in Amsterdam, Sofia and Istanbul, Evam delivers its products and services directly and through over 20 global partners. Our solutions are currently utilized by more than 600 million end-users, processing 20 billion events in over 15 countries every day.

Average Rating: 4.8/5.0

Total Reviews: 263

How Do G2 Users Rate Evam?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Customer Profiles: 9.9/10 (Category avg: 8.7/10)
  • Contextual Targeting: 9.9/10 (Category avg: 8.8/10)
  • Behavioral Targeting: 9.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Evam?

  • Seller: EVAM
  • Company Website:
  • Year Founded: 2015
  • HQ Location: London
  • LinkedIn® Page: www.linkedin.com
    127 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Banking, Telecommunications
  • Company Size: 35% Large, 34% Medium

What Do G2 Reviewers Say About Evam?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Evam, enabling quick campaign design and real-time customer engagement.
  • Users appreciate Evam's strong engine for real-time analysis and optimization, enhancing automated customer engagement.
  • Users appreciate Evam's intuitive design, making it easy to learn and manage complex decision-making effortlessly.
  • Users value the automation capabilities of Evam, enabling efficient customer engagement and tailored interaction scenarios.
  • Users appreciate the flexibility of Evam, enabling real-time responses and tailored campaigns for diverse business needs.
Cons
  • Users face a steep learning curve with Evam, requiring technical skills that may limit accessibility for some.
  • Users find difficult learning curves due to technical requirements and a cluttered interface, hindering accessibility and understanding.
  • Users face a steep learning curve with EVAM, particularly due to its technical requirements and advanced features.
  • Users find the complex features of Evam challenging, requiring significant effort to navigate and utilize effectively.
  • Users find EVAM not intuitive, as it requires technical skills and has a complex setup process.

What Are Recent G2 Reviews of Evam?

What Are G2 Users Discussing About Evam?

Coveo

Coveo is the AI-Relevance platform behind intelligent search, recommendations, personalization, conversational experiences, and agentic AI. Coveo connects enterprise content across systems and uses AI to deliver the most relevant answers, information, and products for every user and context. Leading organizations use Coveo to improve self-service, drive revenue, boost productivity, and power trusted AI experiences across commerce, service, websites, and the workplace.

Average Rating: 4.3/5.0

Total Reviews: 141

How Do G2 Users Rate Coveo?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)
  • Customer Profiles: 8.2/10 (Category avg: 8.7/10)
  • Contextual Targeting: 8.3/10 (Category avg: 8.8/10)
  • Behavioral Targeting: 8.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Coveo?

Who Uses This Product?

  • Top Industries: Retail, Computer Software
  • Company Size: 54% Large, 40% Medium

What Do G2 Reviewers Say About Coveo?

AI-generated summary from verified user reviews

Pros
  • Users commend Coveo's search efficiency, enjoying intuitive searches, personalized results, and seamless integration with various systems.
  • Users find Coveo's ease of use beneficial, enhancing both customer and employee experiences with simplified search functionalities.
  • Users value Coveo's impressive search functionality that simplifies article and document searches, enhancing overall efficiency.
  • Users value Coveo's analytics capabilities, providing deep insights into customer interactions and enhancing support efficiency.
  • Users value Coveo's case assist feature, enhancing support efficiency with AI-generated responses and insightful reporting capabilities.
Cons
  • Users face a steep learning curve with Coveo, impacting their ability to fully utilize its advanced features.
  • Users find the difficult learning curve for Coveo's advanced features can complicate initial setup and customization.
  • Users find the learning difficulty of Coveo challenging, especially for first-time setup and customization.
  • Users find the high learning curve of Coveo challenging, particularly for setup, customization, and administration.
  • Users criticize the poor customer support from Coveo, citing vague documentation and slow response times as major issues.

What Are Recent G2 Reviews of Coveo?

What Are G2 Users Discussing About Coveo?

Fibr AI

Fibr AI is an adaptive experience optimization platform that turns brands’ own websites into engines for discovery, engagement, and conversion across human and AI audiences. Its Human Experience Optimization (HXO) combines real-time, 1:1 personalization with experimentation, conversion rate optimization, and customer journey optimization to turn human visits into leads, sales, and other business outcomes. Agent Experience Optimization (AXO) extends that technology to AI, identifying the platform or agent visiting and adapting existing brand content for AI visibility and accurate representation without requiring new content production. It also makes websites agent-ready, providing the functionality agents need to complete tasks on consumers’ behalf. Fibr brings both audiences, human visitors and AI systems finding information or taking action on their behalf, into one platform, keeping the brand’s website, approved information, and business goals at the center. Founded by Ankur Goyal and Pritam Roy, Fibr AI is backed by Accel, WillowTree Ventures, and MVP Ventures. Learn more at fibr.ai.

Average Rating: 4.6/5.0

Total Reviews: 133

How Do G2 Users Rate Fibr AI?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)

Who Is the Company Behind Fibr AI?

  • Seller: Fibr AI
  • Year Founded: 2022
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    45 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 40% Large, 37% Medium

What Do G2 Reviewers Say About Fibr AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Fibr AI, enabling seamless personalized landing page experiences without technical hassle.
  • Users appreciate the personalization capabilities of Fibr AI, enhancing landing page experiences and improving engagement.
  • Users value the personalized landing page experiences Fibr AI provides, enhancing engagement and improving click rates effectively.
  • Users value the automation capabilities of Fibr AI for seamless personalized landing page experiences, enhancing efficiency at scale.
  • Users value the efficiency of Fibr AI in streamlining personalized campaigns, saving time and resources significantly.
Cons
  • Users note a learning curve with Fibr AI, requiring refinement and manual reviews for optimal brand alignment.
  • Users feel Fibr AI needs more exhaustive features, especially for report exports and deeper content personalization insights.
  • Users found the difficult setup of Fibr AI required extensive planning and coordination, delaying initial use.
  • Users feel that Fibr AI lacks advanced customization and reporting features, limiting deeper insights and effective personalization.
  • Users are frustrated by the limited customization options for reports, hindering deeper insights for stakeholders.

What Are Recent G2 Reviews of Fibr AI?

Adobe Journey Optimizer

Adobe Journey Optimizer is a leading customer engagement solution, enabling brands to orchestrate and deliver personalized customer engagement across all channels — including email, web, app, mobile, and more — in the moments that matter to your customers. Profiles and Audiences: Built on the powerful Adobe Experience Platform, Journey Optimizer unifies customer data, creating real-time profiles and audiences that allow marketers to understand behaviors and preferences deeply, ensuring relevant interations at every touchpoint. The platform also prioritizes Data Governance & Privacy with comprehensive tools to help ensure brands are enabled to manage customer data responsibly and compliance with privacy regulations. Journey Orchestration: Harness an intuitive drag-and-drop journey canvas for creating complex, multi-step customer journeys. Marketers can orchestrate and activate messages, offers, and other content in real-time, and across channels, targeting customers based on behaviors, contextual data, business events such as sign-ups, purchases, order status, flight delays, loyalty, and more. Messages and Content: Simplify creating, managing, personalizing and optimizing messages and content through a variety of authoring options from drag-and-drop visual editing to HTML coding. Users can manage, find, and distribute all the digital assets for cross-channel messaging and content creation from one centralized location . The natively embedded, centralized asset repository makes accessing digital assets easy, for faster content creation. . Personalize every messaging element with dynamic content — from subject lines to body copy — ensuring that communications resonate with audiences. Intelligent Optimization: Run experiments and make data-driven decisions, ensuring personalized interactions that align with business goals. Leverage data and AI to determine the next-best offer, test out new offer ideas, and quickly apply learnings across the journey — in real-time and at scale. Experiment with and optimize the impact of your customer engagement — from fine-tuning specifics such as subject lines, body copy, and imagery to updating strategies like channel mix, journey length, engagement frequency and more. Consumers are inundated with marketing — a lot of which gets tuned out. Journey Optimizer lets you cut through the clutter with embedded AI, dynamic content capabilities, and end-to-end journey orchestration so you can anticipate and meet your customers’ needs.

Average Rating: 4.2/5.0

Total Reviews: 186

How Do G2 Users Rate Adobe Journey Optimizer?

  • Has the product been a good partner in doing business?: 7.9/10 (Category avg: 9.2/10)
  • Customer Profiles: 9.0/10 (Category avg: 8.7/10)
  • Contextual Targeting: 8.5/10 (Category avg: 8.8/10)
  • Behavioral Targeting: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Adobe Journey Optimizer?

  • Seller: Adobe
  • Company Website:
  • Year Founded: 1982
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    42,975 employees on LinkedIn®
  • Ownership: NASDAQ:ADBE

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 39% Small, 33% Large

What Do G2 Reviewers Say About Adobe Journey Optimizer?

AI-generated summary from verified user reviews

Pros
  • Users find Adobe Journey Optimizer's ease of use essential for creating personalized, timely customer journeys effortlessly.
  • Users value the easy-to-use visual journey builder of Adobe Journey Optimizer for creating personalized and timely customer journeys.
  • Users value the real-time personalization capabilities of Adobe Journey Optimizer, enhancing relevance and engagement in customer interactions.
  • Users value the real-time personalization of Adobe Journey Optimizer, enhancing customer engagement and interaction relevance.
  • Users value the automation capabilities of Adobe Journey Optimizer, enhancing personalized communication and customer engagement effectively.
Cons
  • Users face a steep learning curve with Adobe Journey Optimizer, making it challenging for new users to adapt swiftly.
  • Users face a steep learning curve, making initial setup and feature utilization challenging for new users.
  • Users report a difficult learning curve, leading to challenges in setup and understanding advanced features.
  • Users find the setup complex and difficult for beginners, leading to a challenging user experience.
  • Users find the difficult setup of Adobe Journey Optimizer time-consuming, often needing technical support and clearer guidance.

What Are Recent G2 Reviews of Adobe Journey Optimizer?

Wingify Experimentation

At AB Tasty, we’re your partner for pushing great ideas even further through optimization. We achieve this by empowering brands to build better experiences using personalization, experimentation, recommendations, search and the market’s only emotions-based segmentation solution. Our all-in-one platform offers web and API solutions for a unified approach to creating seamless experiences. We are a trusted partner in optimization and innovation to over 1,100 brands including Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, LVMH, and many others. Our global team of experts is what sets us apart with an unmatched customer-first mindset embedded into company culture. To learn more, visit www.abtasty.com

Average Rating: 4.4/5.0

Total Reviews: 419

How Do G2 Users Rate Wingify Experimentation?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Customer Profiles: 8.3/10 (Category avg: 8.7/10)
  • Contextual Targeting: 9.2/10 (Category avg: 8.8/10)
  • Behavioral Targeting: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Wingify Experimentation?

Who Uses This Product?

  • Who Uses This: Product Manager, Senior Product Manager
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 60% Medium, 25% Small

What Do G2 Reviewers Say About Wingify Experimentation?

AI-generated summary from verified user reviews

Pros
  • Users commend AB Tasty for its ease of use, highlighting the intuitive interface and helpful customer support.
  • Users commend the exceptional customer support of AB Tasty, ensuring prompt assistance and resolution of issues.
  • Users commend AB Tasty for its user-friendly A/B testing, enabling quick and efficient website changes without coding.
  • Users find AB Tasty extremely helpful with A/B testing, supported by responsive guidance and user-friendly features.
  • Users appreciate the easy setup of AB Tasty, making A/B testing accessible for both technical and non-technical teams.
Cons
  • Users face integration challenges with AB Tasty, impacting usability and complicating data tracking for analytics.
  • Users face testing difficulties with AB Tasty, including long loading times and challenges identifying optimal versions.
  • Users find AB Tasty's learning curve difficult, requiring time and experience to master its advanced testing features.
  • Users find the learning curve challenging, as it requires extra knowledge and experience for effective use of AB Tasty.
  • Users find the lack of essential integrations limits AB Tasty's analytics capabilities and complicates their experimentation process.

What Are Recent G2 Reviews of Wingify Experimentation?

What Are G2 Users Discussing About Wingify Experimentation?

Iterable

Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box. It transforms data into action, powering intelligent, personalized experiences across every channel to drive measurable growth. Iterable gives teams the speed to move, the governance to stay in control, and the flexibility to continuously optimize performance at scale. With Iterable, customer engagement isn’t just a tactic—it’s a growth engine. Learn more at www.iterable.com.

Average Rating: 4.4/5.0

Total Reviews: 832

How Do G2 Users Rate Iterable?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Customer Profiles: 8.5/10 (Category avg: 8.7/10)
  • Contextual Targeting: 8.2/10 (Category avg: 8.8/10)
  • Behavioral Targeting: 8.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Iterable?

  • Seller: Iterable
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    873 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Email Marketing Manager, CRM Manager
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 54% Medium, 26% Small

What Do G2 Reviewers Say About Iterable?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Iterable, appreciating its intuitive UI and seamless campaign management.
  • Users praise Iterable's exceptional customer support for its responsiveness, knowledge, and genuine partnership approach.
  • Users value the intuitive interface of Iterable, allowing easy campaign creation and effective audience engagement.
  • Users appreciate the helpful support and guidance from Iterable's team, ensuring a seamless experience and effective campaigns.
  • Users appreciate the powerful multi-channel automation of Iterable, finding it easy to set up and use for campaigns.
Cons
  • Users mention a lack of detailed analytics and flexible segmentation features, indicating missed opportunities for workflow improvements.
  • Users struggle with the learning curve of Iterable, finding datafeeds and reporting capabilities challenging to navigate.
  • Users find Iterable's limited features hinder deep analysis and journey tracking compared to other ESPs.
  • Users experience difficulties in reporting issues due to weak capabilities and lack of clarity in setup and organization.
  • Users find Smart Ingest speed and scalability limitations frustrating, seeking intuitive management and better reporting functionalities.

What Are Recent G2 Reviews of Iterable?

What Are G2 Users Discussing About Iterable?

Zeta Marketing Platform

Zeta Global (NYSE: ZETA) is the AI Marketing Cloud that leverages advanced artificial intelligence and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. The Zeta Marketing Platform (ZMP) is a fully integrated solution that empowers marketers to create individualized customer experiences across channels and devices. Composed of Zeta CDP, Zeta ESP, and Zeta Activation, the ZMP enables brands to unify customer data, personalize engagement, and execute omnichannel campaigns with precision. Our native CDP solution leverages Zeta’s expansive identity graph (240M+ global identities) to recognize and engage real people, while our industry-leading ESP delivers real-time, cross-channel experiences beyond the inbox. Zeta Activation allows marketers to discover and reach the right audiences with deterministic data and intent signals. With Zeta, brands achieve a persistent, unified view of customers and prospects, seamlessly orchestrating every interaction with AI-driven insights. By combining a proprietary deterministic data set, industrial-strength identity resolution, and advanced omnichannel orchestration, the ZMP delivers measurable performance with maximum efficiency and a lower total cost of ownership. Whether optimizing acquisition, nurturing customer relationships, or enhancing personalization, Zeta provides the intelligence and automation needed to drive business growth.

Average Rating: 4.0/5.0

Total Reviews: 114

How Do G2 Users Rate Zeta Marketing Platform?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.2/10)
  • Customer Profiles: 8.8/10 (Category avg: 8.7/10)
  • Contextual Targeting: 8.3/10 (Category avg: 8.8/10)
  • Behavioral Targeting: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Zeta Marketing Platform?

  • Seller: Zeta Global
  • Company Website:
  • Year Founded: 2007
  • HQ Location: New York, NY
  • LinkedIn® Page: www.linkedin.com
    3,116 employees on LinkedIn®
  • Ownership: NYSE: ZETA

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Retail
  • Company Size: 44% Medium, 38% Large

What Do G2 Reviewers Say About Zeta Marketing Platform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive design of Zeta Marketing Platform, making navigation and campaign management effortless.
  • Users value the excellent customer support of Zeta Marketing Platform, appreciating its responsiveness and helpfulness.
  • Users value the intuitive design and robust features of Zeta Marketing Platform, enhancing campaign efficiency and support.
  • Users find the intuitive Visual Editor of Zeta Marketing Platform enhances their campaign building efficiency significantly.
  • Users find Zeta Marketing Platform excels in performance results, effectively achieving conversion and target CPA goals.
Cons
  • Users find the learning curve steep for Zeta Marketing Platform, making it overwhelming without regular use.
  • Users find the campaign issues frustrating, noting slow speeds, poor testing options, and lack of organization features.
  • Users face missing features like a folder structure and limited learning resources, complicating their experience with Zeta Marketing Platform.
  • Users find the complex usability of Zeta Marketing Platform's dynamic content creation to be frustrating and cumbersome.
  • Users face poor usability in Zeta Marketing Platform due to its complex interface and lack of intuitive features.

What Are Recent G2 Reviews of Zeta Marketing Platform?

What Are G2 Users Discussing About Zeta Marketing Platform?

D·engage

D·ENGAGE: CUSTOMER EXPERIENCE FINALLY DONE RIGHT. Transform your data into meaningful customer experiences at the moments that matter most. Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue. GLOBAL TRUST. MEASURABLE RESULTS. We’re trusted by more than 200+ of the world's best brands in over 30 countries across Europe, MENA, LATAM and Asia. Brands such as Turkish Airlines, Acerto, Vodafone, Unilever, Toyota, BYD, Yves Rocher, Enterprise, Lexus, İş Bankası, and UBL trust us to connect data, personalize engagement, and achieve measurable results. OUR CAPABILITIES. D·engage gives you full control to build and activate campaigns instantly, powered by real-time segmentation and true 360° customer visibility. We remove complexity by unifying all your customer data, insights, and actions in one platform. 1. True Data Foundation: the industries leading CDP Our data-first foundation powers everything we do. D·engage unifies every online and offline data point into a single, always up-to-date customer view. > Activate data instantly with zero-effort integration, no replication. > Build real-time 360° profiles across all data sources. > Connect easily to Oracle, PostgreSQL, MS SQL, SAP HANA, BigQuery, and Redshift. > Run in cloud or on-premise with full security. > Create micro-segments and personalize in real time. 2. Realtime, 1:1 Personalization: the Channels Every channel in D·engage is built natively, allowing seamless, real-time engagement across every touchpoint - Email, SMS, WhatsApp, mobile push, web push, and on-site messaging. > Omnichannel automation that connects every channel in one flow. > Journey orchestration to design and automate personalized customer paths. > Advanced analytics with unified dashboards and actionable insights. > Flexible integrations with leading CRM, BI, and marketing tools. 3. AI-Driven Intelligence: Zeki AI Our Predictive AI - Zeki - anticipates customer behavior, recommends optimal next actions, and makes hyper-personalization smarter at every step. This ensures your campaigns are always intentional and profitable. Predictive AI (Zeki AI) that anticipates behaviors and optimizes campaigns in real time. THE COMPANY D·engage is backed by leading investors including TIBAS Ventures, with participation from Gelecek Etki VC (managed in partnership with Vestel Ventures and Tacirler Asset Management), Maxis, and the Türkiye Development Fund – Invest 101 Fund. Our headquarter is in London, supporting a global team and customer base across Europe, MENA, LATAM, and Asia. Visit Dengage.com

Average Rating: 4.6/5.0

Total Reviews: 149

How Do G2 Users Rate D·engage?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Customer Profiles: 9.8/10 (Category avg: 8.7/10)
  • Contextual Targeting: 9.5/10 (Category avg: 8.8/10)
  • Behavioral Targeting: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind D·engage?

  • Seller: D·engage
  • Company Website:
  • Year Founded: 2018
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    144 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 42% Small, 39% Medium

What Do G2 Reviewers Say About D·engage?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of D·engage, enabling quick campaign launches and timely results across channels.
  • Users value the responsive customer support of D·engage, ensuring quick resolutions and seamless experiences throughout their journey.
  • Users find the in-app feature of D·engage invaluable for boosting conversion rates and timely responses.
  • Users praise the customer engagement capabilities of D·engage, citing improved conversion rates and effective communication.
  • Users appreciate the automation capabilities of D·engage, which streamline customer journeys and enhance marketing efficiency.
Cons
  • Users find the learning curve steep, with a complex interface and a need for more training resources.
  • Users feel there are limited features for dynamic content, indicating a need for more options and improvements.
  • Users point out the missing features in D·engage, highlighting hidden functionalities and limited templates impacting usability.
  • Users find the reporting options inadequate, lacking customization and effective filters for better CRM management.
  • Users face poor customer support, experiencing slow responses and difficulty in getting timely assistance for issues.

What Are Recent G2 Reviews of D·engage?

What Are G2 Users Discussing About D·engage?

Croct

Croct is a conversion optimization platform that includes a user profile explorer, audience segmentation, content personalization, AB testing, feature flag, real-time website analytics, and a component-based CMS for modern frameworks like Next.js and React. It helps product and growth teams scale UI and website optimization, enabling faster growth without over-relying on developers.

Average Rating: 4.7/5.0

Total Reviews: 51

How Do G2 Users Rate Croct?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)

Who Is the Company Behind Croct?

  • Seller: Croct
  • Year Founded: 2020
  • HQ Location: Denver, Colorado, US
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Marketing and Advertising
  • Company Size: 51% Medium, 29% Large

What Do G2 Reviewers Say About Croct?

AI-generated summary from verified user reviews

Pros
  • Users rave about Croct's incredible customer support, which greatly enhances their experience and optimizes platform usage.
  • Users appreciate the personalization features of Croct, which enhance the user experience and boost conversion rates.
  • Users value the impressive ease of use of Croct, enabling rapid project launches and streamlined audience analysis.
  • Users praise Croct for its impressive implementation ease, achieving quick project launches and seamless integration.
  • Users appreciate the intuitive layout of Croct, making A/B testing easy for various marketing teams.
Cons
  • Some users struggle with the difficult setup process, requiring extra time and technical knowledge to configure properly.
  • Users find complexity in working with Slots and components, which can make initial setup and configuration challenging.
  • Users note a steep learning curve for advanced features, though support helps mitigate initial challenges.
  • Users find Croct to have significant limitations in functionality and require developer support for basic tasks.
  • Users find the technical expertise required for Croct challenging, limiting their ability to conduct simple experiments independently.

What Are Recent G2 Reviews of Croct?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated