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Best Local SEO Software with Google My Business Capabilities

Benefits of Local SEO Software with Google My Business capabilities include: Optimize or automate content for Google My Business
Below are the top-rated Local SEO Software with Google My Business capabilities, as verified by G2’s Research team. Real users have identified Google My Business as an important function of Local SEO Software. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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5 Listings in Local SEO Available
(2,440)4.5 out of 5
13th Easiest To Use in Local SEO software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campa

    Users
    • Digital Marketing Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 67% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Semrush is a digital marketing tool that provides features for SEO, PPC, content, social media, and competitive research, and is designed to help businesses improve online visibility and discover marketing insights.
    • Reviewers frequently mention the comprehensive range of features, ease of use, and the ability to gain insights into their own and competitors' SEO performance, as well as the robust social media toolkit and excellent customer support.
    • Users mentioned issues with the high cost, especially for small businesses, the presence of paywalls even in the professional version, occasional software glitches, and a lack of detailed demographic data.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Semrush Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    448
    Ease of Use
    421
    Keyword Research
    382
    Helpful
    347
    SEO Optimization
    323
    Cons
    Expensive
    268
    High Pricing
    189
    High Costs
    168
    Pricing Issues
    164
    Limited Features
    146
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Semrush features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Dashboards and Reporting
    Average: 9.0
    8.9
    Rank Tracking
    Average: 9.1
    8.4
    Online Listings
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Semrush
    Company Website
    Year Founded
    2008
    HQ Location
    Boston, MA
    Twitter
    @semrush
    288,468 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,099 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campa

Users
  • Digital Marketing Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 67% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Semrush is a digital marketing tool that provides features for SEO, PPC, content, social media, and competitive research, and is designed to help businesses improve online visibility and discover marketing insights.
  • Reviewers frequently mention the comprehensive range of features, ease of use, and the ability to gain insights into their own and competitors' SEO performance, as well as the robust social media toolkit and excellent customer support.
  • Users mentioned issues with the high cost, especially for small businesses, the presence of paywalls even in the professional version, occasional software glitches, and a lack of detailed demographic data.
Semrush Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
448
Ease of Use
421
Keyword Research
382
Helpful
347
SEO Optimization
323
Cons
Expensive
268
High Pricing
189
High Costs
168
Pricing Issues
164
Limited Features
146
Semrush features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.9
Dashboards and Reporting
Average: 9.0
8.9
Rank Tracking
Average: 9.1
8.4
Online Listings
Average: 8.9
Seller Details
Seller
Semrush
Company Website
Year Founded
2008
HQ Location
Boston, MA
Twitter
@semrush
288,468 Twitter followers
LinkedIn® Page
www.linkedin.com
2,099 employees on LinkedIn®
(3,140)4.7 out of 5
Optimized for quick response
5th Easiest To Use in Local SEO software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to ge

    Users
    • Owner
    • Marketing Manager
    Industries
    • Hospital & Health Care
    • Real Estate
    Market Segment
    • 56% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Birdeye is a platform that helps businesses manage their reputation and customer experience, offering features such as review management, customer engagement, and analytics.
    • Reviewers like the platform's ability to aggregate reviews across multiple channels, its user-friendly interface, and the convenience of having all customer feedback in one place.
    • Users reported issues with the platform's pricing, occasional glitches, and difficulties in understanding and navigating the interface, especially for those who are not tech-savvy.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Birdeye Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,096
    Helpful
    1,059
    Review Management
    972
    Customer Support
    690
    Reviews
    606
    Cons
    Missing Features
    201
    Review Management
    183
    Integration Issues
    151
    Learning Curve
    136
    Limitations
    131
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Birdeye features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Dashboards and Reporting
    Average: 9.0
    8.6
    Rank Tracking
    Average: 9.1
    9.1
    Online Listings
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Birdeye
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @BirdEye_
    5,296 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,264 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to ge

Users
  • Owner
  • Marketing Manager
Industries
  • Hospital & Health Care
  • Real Estate
Market Segment
  • 56% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Birdeye is a platform that helps businesses manage their reputation and customer experience, offering features such as review management, customer engagement, and analytics.
  • Reviewers like the platform's ability to aggregate reviews across multiple channels, its user-friendly interface, and the convenience of having all customer feedback in one place.
  • Users reported issues with the platform's pricing, occasional glitches, and difficulties in understanding and navigating the interface, especially for those who are not tech-savvy.
Birdeye Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,096
Helpful
1,059
Review Management
972
Customer Support
690
Reviews
606
Cons
Missing Features
201
Review Management
183
Integration Issues
151
Learning Curve
136
Limitations
131
Birdeye features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.1
Dashboards and Reporting
Average: 9.0
8.6
Rank Tracking
Average: 9.1
9.1
Online Listings
Average: 8.9
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,296 Twitter followers
LinkedIn® Page
www.linkedin.com
1,264 employees on LinkedIn®

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(368)4.6 out of 5
14th Easiest To Use in Local SEO software
View top Consulting Services for Google My Business
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Your Business Profile appears right when people are searching for your business or businesses like yours on Google Search or Maps. Google My Business makes it easy to create and update your Business P

    Users
    • Digital Marketing Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 72% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Google My Business Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Easy Access
    3
    Helpful
    3
    Convenience
    2
    Customer Support
    2
    Cons
    Poor Support Services
    3
    Account Management
    2
    Limited Options
    2
    Poor Customer Support
    2
    Review Inaccuracy
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Google My Business features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Dashboards and Reporting
    Average: 9.0
    8.4
    Rank Tracking
    Average: 9.1
    9.0
    Online Listings
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,520,271 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    301,875 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

Your Business Profile appears right when people are searching for your business or businesses like yours on Google Search or Maps. Google My Business makes it easy to create and update your Business P

Users
  • Digital Marketing Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 72% Small-Business
  • 23% Mid-Market
Google My Business Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Easy Access
3
Helpful
3
Convenience
2
Customer Support
2
Cons
Poor Support Services
3
Account Management
2
Limited Options
2
Poor Customer Support
2
Review Inaccuracy
2
Google My Business features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.2
8.9
Dashboards and Reporting
Average: 9.0
8.4
Rank Tracking
Average: 9.1
9.0
Online Listings
Average: 8.9
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,520,271 Twitter followers
LinkedIn® Page
www.linkedin.com
301,875 employees on LinkedIn®
Ownership
NASDAQ:GOOG
(289)4.5 out of 5
Optimized for quick response
2nd Easiest To Use in Local SEO software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Synup transforms brands' online presence with a three-pronged approach: local listings, reputation management, and social media management. With Synup, brands can deliver relevant and trustworthy busi

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 75% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Synup is a platform that provides services for managing online listings, reviews, and local landing pages for businesses.
    • Users like Synup's user-friendly dashboard, efficient listing management, real-time review notifications, and the ability to create local landing pages, which have significantly increased customer engagement and online visibility.
    • Reviewers experienced difficulties with initial setup, occasional bugs, and a lack of certain functionalities, and some users found the platform's interface to have a learning curve despite its user-friendliness.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Synup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    106
    Helpful
    80
    Customer Support
    72
    Review Management
    64
    Features
    53
    Cons
    Learning Curve
    15
    Difficult Learning
    13
    Feature Limitations
    12
    Improvement Needed
    12
    Learning Difficulty
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Synup features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Dashboards and Reporting
    Average: 9.0
    8.8
    Rank Tracking
    Average: 9.1
    9.3
    Online Listings
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Synup
    Company Website
    Year Founded
    2014
    HQ Location
    New York, New York
    Twitter
    @synup
    3,131 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Synup transforms brands' online presence with a three-pronged approach: local listings, reputation management, and social media management. With Synup, brands can deliver relevant and trustworthy busi

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 75% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Synup is a platform that provides services for managing online listings, reviews, and local landing pages for businesses.
  • Users like Synup's user-friendly dashboard, efficient listing management, real-time review notifications, and the ability to create local landing pages, which have significantly increased customer engagement and online visibility.
  • Reviewers experienced difficulties with initial setup, occasional bugs, and a lack of certain functionalities, and some users found the platform's interface to have a learning curve despite its user-friendliness.
Synup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
106
Helpful
80
Customer Support
72
Review Management
64
Features
53
Cons
Learning Curve
15
Difficult Learning
13
Feature Limitations
12
Improvement Needed
12
Learning Difficulty
10
Synup features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.9
Dashboards and Reporting
Average: 9.0
8.8
Rank Tracking
Average: 9.1
9.3
Online Listings
Average: 8.9
Seller Details
Seller
Synup
Company Website
Year Founded
2014
HQ Location
New York, New York
Twitter
@synup
3,131 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
By Yext
(472)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accura

    Users
    • Digital Marketing Manager
    • Digital Marketing Specialist
    Industries
    • Hospital & Health Care
    • Marketing and Advertising
    Market Segment
    • 41% Enterprise
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Yext is a platform that allows businesses to manage and publish accurate location information across the web, track customer feedback, and automate updates.
    • Users frequently mention the ease of making widespread changes to multiple locations with one upload, the ability to integrate with multiple platforms, and the responsive and helpful customer support.
    • Users reported that the cost can be high for small businesses, the cancellation process can be difficult with listings potentially vanishing or becoming outdated, and the platform can feel overwhelming with its numerous features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Yext Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Helpful
    29
    Customer Support
    25
    Customer Service
    20
    Centralized Management
    17
    Cons
    Poor Customer Support
    14
    Inadequate Support
    10
    Learning Curve
    10
    Missing Features
    9
    Limited Features
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Yext features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Dashboards and Reporting
    Average: 9.0
    8.4
    Rank Tracking
    Average: 9.1
    9.3
    Online Listings
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Yext
    Company Website
    Year Founded
    2006
    HQ Location
    New York
    Twitter
    @yext
    22,288 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,013 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accura

Users
  • Digital Marketing Manager
  • Digital Marketing Specialist
Industries
  • Hospital & Health Care
  • Marketing and Advertising
Market Segment
  • 41% Enterprise
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Yext is a platform that allows businesses to manage and publish accurate location information across the web, track customer feedback, and automate updates.
  • Users frequently mention the ease of making widespread changes to multiple locations with one upload, the ability to integrate with multiple platforms, and the responsive and helpful customer support.
  • Users reported that the cost can be high for small businesses, the cancellation process can be difficult with listings potentially vanishing or becoming outdated, and the platform can feel overwhelming with its numerous features.
Yext Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Helpful
29
Customer Support
25
Customer Service
20
Centralized Management
17
Cons
Poor Customer Support
14
Inadequate Support
10
Learning Curve
10
Missing Features
9
Limited Features
8
Yext features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.7
Dashboards and Reporting
Average: 9.0
8.4
Rank Tracking
Average: 9.1
9.3
Online Listings
Average: 8.9
Seller Details
Seller
Yext
Company Website
Year Founded
2006
HQ Location
New York
Twitter
@yext
22,288 Twitter followers
LinkedIn® Page
www.linkedin.com
2,013 employees on LinkedIn®

Quick Facts: Local SEO Software with Google My Business Capabilities

Content below is current as of June, 2024
Reviews Summary for Local SEO Software with Google My Business Features

Reviews Summary: Local SEO Software with Google My Business Features

Currently there are 5 Local SEO software products with Google My Business features listed on G2, and together they have generated 2,201 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.

G2 users review Local SEO software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 5 Local SEO software products that have Google My Business features based on those criteria:

  • Quality of Support: 8.9/10 average user rating
  • Ease of Use: 8.9/10 average user rating
  • Ease of Setup: 8.8/10 average user rating

To help you compare and find the best Local SEO software product with the right Google My Business functionality for your business, we have gathered some additional details and FAQs below.

What Local SEO products with Google My Business features have the most reviews and are the highest-rated?

Based on quantity of reviews and average ratings, these are the most popular Local SEO software products with Google My Business capabilities according to G2 users:

  • Semrush is rated 4.5-stars and has 962 reviews
  • Birdeye is rated 4.7-stars and has 493 reviews
  • Google My Business is rated 4.6-stars and has 363 reviews
  • Yext is rated 4.4-stars and has 226 reviews

What Local SEO software products with Google My Business capabilities are the most liked according to G2 users?

Based on the G2 ratings scale and regardless of review count, these are the highest-rated Local SEO software products with Google My Business capabilities:

  • Semrush is rated 4.5-stars with 962 reviews.
  • Birdeye is rated 4.7-stars with 493 reviews.
  • Google My Business is rated 4.6-stars with 363 reviews.
  • Yext is rated 4.4-stars with 226 reviews.
  • Synup is rated 4.5-stars with 157 reviews.

Which software products with Google My Business features are the highest rated on G2?

These are the Local SEO software products offering Google My Business capabilities and have the highest ratings:

  • Birdeye has received 493 reviews and is rated 4.7-stars.
  • Google My Business has received 363 reviews and is rated 4.6-stars.
  • Semrush has received 962 reviews and is rated 4.5-stars.
  • Synup has received 157 reviews and is rated 4.5-stars.
  • Yext has received 226 reviews and is rated 4.4-stars.

Review Snippets for Local SEO Software with Google My Business Features

Below are questions we ask of all Local SEO software users on G2. The answers are specific to the most popular software products that offer Google My Business capabilities. These user responses provide more insight into the most-reviewed Local SEO software and their Google My Business features listed on G2.
Questions Responses
Here is what users liked best about Local SEO software with Google My Business features.
Birdeye: "Automating the request for reviews works so well for us. This service has increased our exposure and saved time!"
- Jack D., CEO, Small-Business (50 or fewer emp.)
Semrush: "The reporting feature straight to PDF with branding is a huge time saver."
- JP C., Search Linguist & Digital Marketer, Small-Business (50 or fewer emp.)
Google My Business: "It's simple to use, can be done efficiently and is always worth doing."
- Sarah D., Web Content Developer at Starling Bank, Enterprise (> 1000 emp.)
Here is what users liked least about Local SEO software with Google My Business features.
Birdeye: "If I need to note something that I disliked it would be that they need to investigate all postings prior to allowing them review."
- Monica B., Personal Design, Small-Business (50 or fewer emp.)
Yext: "To start using Yext they show you a demo, a super nice scenario where everything is working like a charm, but they don't offer any trial period or anything. After that they will make you sign a contract for one year for X amount of locations, it doesn't matter if you really manage that amount or not, they will charge you anyway."
- Manny C., Founder of Jumptoweb, Small-Business (50 or fewer emp.)
Semrush: "The accuracy of the data isn't always great for smaller accounts."
- Josh K., Helping businesses identify their true goals and creating digital strategies to acheive them., Small-Business (50 or fewer emp.)
These are what users recommend to others considering popular Local SEO software products with Google My Business capabilities.
Semrush: "Go for it. Its priceless"
- Elwyn D., CEO & Founder | SEO Specialist (Pty) Ltd, Small-Business (50 or fewer emp.)
Birdeye: "Very good results. Give it a try!"
- Jack D., CEO, Small-Business (50 or fewer emp.)
Google My Business: "Dont put all eggs in one basket"
- Lawrence H., Director at Solve // Digital Marketing, SEO & Web Design, Small-Business (50 or fewer emp.)
These are the problems users said the software was solving and how it is benefitting them.
Birdeye: "Time savings and substantially increased the number of reviews we receive."
- Jack D., CEO, Small-Business (50 or fewer emp.)
Semrush: "Mostly it's competitive analysis, easily. The ad reporting feature finds what we need to know about active advertisers."
- JP C., Search Linguist & Digital Marketer, Small-Business (50 or fewer emp.)
Google My Business: "We receive some additional clicks to our website, for a free cost."
- Sarah D., Web Content Developer at Starling Bank, Enterprise (> 1000 emp.)
Reviews by Industry

Reviews by Industry: Local SEO Marketing Software with Google My Business Features

Google My Business features are an important factor when choosing a Local SEO software product. How the software and this feature are used differs from industry to industry, making it a challenge to find the best Local SEO software with the right features for your company. To help professionals with their Local SEO software research, G2 has gathered data sourced from 2,196 reviews. These reviews come from G2 users working in industries that use Local SEO products on a regular basis and who have the most experience with their Google My Business functionality.

Industry-Related FAQs About Local SEO Software with Google My Business Features

What industries have generated the most reviews of Local SEO products with Google My Business capabilities?

Users from the following industries have written the most Google My Business feature reviews about Local SEO software:

  • Marketing and Advertising
  • Hospital & Health Care
  • Real Estate
Which Local SEO software with Google My Business features do Marketing and Advertising professionals think is best?

Marketing and Advertising professionals rate Semrush (4.5 stars and 962 reviews), Birdeye (4.7 stars and 493 reviews), and Google My Business (4.6 stars and 363 reviews) the highest.

What do Hospital & Health Care professionals think is the best Local SEO software with Google My Business features?

Hospital & Health Care professionals rate Semrush (4.5 stars and 962 reviews), Birdeye (4.7 stars and 493 reviews), and Google My Business (4.6 stars and 363 reviews) the highest.

What do Real Estate professionals think is the best Local SEO software with Google My Business features?

Real Estate professionals rate Semrush (4.5 stars and 962 reviews), Birdeye (4.7 stars and 493 reviews), and Google My Business (4.6 stars and 363 reviews) the highest.

Industry Review Snippets: Local SEO Google My Business Software

There are 2,196 reviews from users in the Marketing and Advertising, Hospital & Health Care, and Real Estate industries. Below are snippets of what some of these reviews said about those with the highest G2 score ratings and the most reviews.

Industry What Users From Each Industry Liked What Users From Each Industry Disliked
Marketing and Advertising
Semrush: The reporting feature straight to PDF with branding is a huge time saver.
- JP C., Search Linguist & Digital Marketer, Small-Business (50 or fewer emp.)
Yext: The lack of communication and assistance with the company. Once you purchase it's like they just leave you stranded and hope for the best. They don't care about your goals or long-term strategies as an agency.
- Alexander H., Business Partner Pub Club Leads, Small-Business (50 or fewer emp.)
Hospital & Health Care
Birdeye: Easy to contact customer-service, and helpful agents. Easy to use interface for our customers leaving reviews.
- Oscar M., Practice Manager at Utah Endocrinology Associates, Small-Business (50 or fewer emp.)
Yext: Customer service seems lacking. We made one change using their platform and Google shut down our entire business profile.
- Brad S., Director of Marketing at Arizona Orthopedic Physical Therapy, Mid-Market (51-1000 emp.)
Real Estate
Birdeye: We love that BirdEye has helped increase our star rankings instantaneously. Everyone we have worked with at BirdEye, has been very responsive and professional. The reporting is superior to other programs we have considered.
- Diane M., Vice President at Grand Peaks Property Management, Mid-Market (51-1000 emp.)
Birdeye: They keep charging me every month after I ask for cancellation, the team then never reply to my emails and I have been charged for extra 3 months, and where is the service? ???
- Reuben M., Small-Business (50 or fewer emp.)

Reviews by Market Segment

Reviews by Market Segment: Local SEO Software with Google My Business Features

G2 Local SEO software reviewers come from companies of various sizes. On G2 we break these different market segments into three distinct groups:

These reviews are especially helpful when comparing the Google My Business features of different Local SEO software products because each business market segment has its own unique experiences and requirements when it comes to specific software features. The segments that make up these Local SEO Google My Business software reviews are:

  • 62.4% of reviewers are from small businesses.
  • 29.8% of reviewers are from mid-market companies.
  • 7.8% of reviewers work at enterprise companies.

Below you will find FAQs and actual review snippets for Local SEO software products that have Google My Business features. These reviews are written by real G2 users working in the three market segments above.

Market Segment-Related Local SEO Software with Google My Business Capabilities FAQs

What are the best Local SEO software products with Google My Business features according to users from enterprise businesses?

The Local SEO software products enterprise-level professionals rate the highest are Semrush (4.5 stars), Birdeye (4.7 stars), and Google My Business (4.6 stars).

Which Local SEO software products with Google My Business features are the best according to mid-market business users?

The Local SEO software products mid-market business users rate the highest are Semrush (4.5 stars), Birdeye (4.7 stars), and Google My Business (4.6 stars).

What do users in small businesses say are the top Local SEO software products with Google My Business capabilities?

The Local SEO software products users in small businesses rate the highest are Semrush (4.5 stars), Birdeye (4.7 stars), and Google My Business (4.6 stars).

Market Segment Review Snippets: Local SEO Software with Google My Business Features

Business professionals share important information about Local SEO Google My Business software usability, features, pricing, and more. Read what these users have to say about the top-rated Local SEO software with Google My Business features.

Market Segment What Users From Each Market Segment Liked What Users From Each Market Segment Disliked
Enterprise (> 1000 emp.)
Birdeye: BirdEye is such a fantastic tool. We have learned so much about our stores in a short period of time.
- Erin H., Manager, Recognition & Rewards at David's Bridal,
Yext: The onboarding and training could be improved. Also, some of the syncs are not automatic and the updates did not all take and I had to reach out to support.
- Amanda L., Enterprise (> 1000 emp.)
Mid-Market (51-1000 emp.)
Birdeye: BirdEye is very easy to use and the training was quick and very efficient.
- Rochelle Y., Marketing Director at Arizona Vein and Vascular Center,
Birdeye: I do not really understand why it is needed along with the programs I already use.
- Kristen T., Mid-Market (51-1000 emp.)
Small-Business (50 or fewer emp.)
Birdeye: Automating the request for reviews works so well for us. This service has increased our exposure and saved time!
- Jack D., CEO,
Birdeye: If I need to note something that I disliked it would be that they need to investigate all postings prior to allowing them review.
- Monica B., Personal Design, Small-Business (50 or fewer emp.)