Best Last Mile Delivery Software for Medium-Sized Businesses

Daniel Rivera
DR
Researched and written by Daniel Rivera

Products classified in the overall Last Mile Delivery category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Last Mile Delivery to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Last Mile Delivery category.

In addition to qualifying for inclusion in the Last Mile Delivery Software category, to qualify for inclusion in the Medium-Sized Business Last Mile Delivery Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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6 Listings in Last Mile Delivery Available
(640)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Last Mile Delivery software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    project44 is on a mission to make supply chains work. Movement by project44, the only High-Velocity Supply Chain Platform, enables shippers, LSPs and carriers across the globe to reduce costs, optimiz

    Users
    • IT Manager
    • President
    Industries
    • Logistics and Supply Chain
    • Transportation/Trucking/Railroad
    Market Segment
    • 41% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • project44 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    93
    Customer Support
    69
    Customer Satisfaction
    58
    Tracking
    51
    Real-time Tracking
    38
    Cons
    Tracking Issues
    38
    Poor Customer Support
    31
    Carrier Issues
    25
    Technical Issues
    24
    Poor Support Services
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • project44 features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    8.7
    Customer communication
    Average: 8.8
    8.9
    Customer feedback
    Average: 8.7
    4.7
    How long did it take to go live?
    Average: 0.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    project44
    Company Website
    Year Founded
    2014
    HQ Location
    Chicago, IL
    Twitter
    @freightpipes
    5,300 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    860 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

project44 is on a mission to make supply chains work. Movement by project44, the only High-Velocity Supply Chain Platform, enables shippers, LSPs and carriers across the globe to reduce costs, optimiz

Users
  • IT Manager
  • President
Industries
  • Logistics and Supply Chain
  • Transportation/Trucking/Railroad
Market Segment
  • 41% Mid-Market
  • 35% Enterprise
project44 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
93
Customer Support
69
Customer Satisfaction
58
Tracking
51
Real-time Tracking
38
Cons
Tracking Issues
38
Poor Customer Support
31
Carrier Issues
25
Technical Issues
24
Poor Support Services
18
project44 features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
8.7
Customer communication
Average: 8.8
8.9
Customer feedback
Average: 8.7
4.7
How long did it take to go live?
Average: 0.8
Seller Details
Seller
project44
Company Website
Year Founded
2014
HQ Location
Chicago, IL
Twitter
@freightpipes
5,300 Twitter followers
LinkedIn® Page
www.linkedin.com
860 employees on LinkedIn®
(201)4.7 out of 5
1st Easiest To Use in Last Mile Delivery software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time

    Users
    • Area Manager
    • GPS Engineer
    Industries
    • Transportation/Trucking/Railroad
    • Logistics and Supply Chain
    Market Segment
    • 58% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FarEye Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    93
    Tracking
    69
    Customer Support
    47
    Features
    42
    Customer Satisfaction
    39
    Cons
    Technical Issues
    42
    Slow Performance
    26
    Tracking Issues
    23
    Poor Customer Support
    19
    Poor Support Communication
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FarEye features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 9.0
    9.0
    Customer communication
    Average: 8.8
    9.2
    Customer feedback
    Average: 8.7
    6.8
    How long did it take to go live?
    Average: 0.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    FarEye
    Year Founded
    2013
    HQ Location
    Chicago, Illinois
    Twitter
    @FarEye
    1,380 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    579 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time

Users
  • Area Manager
  • GPS Engineer
Industries
  • Transportation/Trucking/Railroad
  • Logistics and Supply Chain
Market Segment
  • 58% Enterprise
  • 33% Mid-Market
FarEye Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
93
Tracking
69
Customer Support
47
Features
42
Customer Satisfaction
39
Cons
Technical Issues
42
Slow Performance
26
Tracking Issues
23
Poor Customer Support
19
Poor Support Communication
17
FarEye features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 9.0
9.0
Customer communication
Average: 8.8
9.2
Customer feedback
Average: 8.7
6.8
How long did it take to go live?
Average: 0.8
Seller Details
Seller
FarEye
Year Founded
2013
HQ Location
Chicago, Illinois
Twitter
@FarEye
1,380 Twitter followers
LinkedIn® Page
www.linkedin.com
579 employees on LinkedIn®

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(157)4.5 out of 5
6th Easiest To Use in Last Mile Delivery software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shipsy enables businesses worldwide to build resilient, connected, agile, sustainable, and autonomous supply chain and logistics operations. Its smart logistics management platform empowers businesses

    Users
    • Assistant Manager
    Industries
    • Logistics and Supply Chain
    • Retail
    Market Segment
    • 50% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shipsy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Customer Support
    25
    Helpful
    24
    Tracking
    20
    Customer Satisfaction
    17
    Cons
    Technical Issues
    25
    Software Bugs
    13
    App Bugs
    8
    Slow Performance
    8
    Delayed Response
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shipsy features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 9.0
    8.8
    Customer communication
    Average: 8.8
    8.8
    Customer feedback
    Average: 8.7
    3.5
    How long did it take to go live?
    Average: 0.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shipsy
    Year Founded
    2015
    HQ Location
    Gurgaon, Haryana
    Twitter
    @TheShipsy
    370 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    328 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shipsy enables businesses worldwide to build resilient, connected, agile, sustainable, and autonomous supply chain and logistics operations. Its smart logistics management platform empowers businesses

Users
  • Assistant Manager
Industries
  • Logistics and Supply Chain
  • Retail
Market Segment
  • 50% Enterprise
  • 31% Mid-Market
Shipsy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Customer Support
25
Helpful
24
Tracking
20
Customer Satisfaction
17
Cons
Technical Issues
25
Software Bugs
13
App Bugs
8
Slow Performance
8
Delayed Response
7
Shipsy features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 9.0
8.8
Customer communication
Average: 8.8
8.8
Customer feedback
Average: 8.7
3.5
How long did it take to go live?
Average: 0.8
Seller Details
Seller
Shipsy
Year Founded
2015
HQ Location
Gurgaon, Haryana
Twitter
@TheShipsy
370 Twitter followers
LinkedIn® Page
www.linkedin.com
328 employees on LinkedIn®
(152)4.3 out of 5
9th Easiest To Use in Last Mile Delivery software
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tookan is a powerful off-the-shelf Delivery Management platform, which enables businesses to modernize their day-to-day delivery operations and slash overheads. It comes with a state-of-art technology

    Users
    • CEO
    • Owner
    Industries
    • Food & Beverages
    • Logistics and Supply Chain
    Market Segment
    • 70% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tookan Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Customer Support
    5
    Location Tracking
    4
    Reliability
    4
    Driver Tracking
    3
    Cons
    Poor Customer Support
    4
    Poor Support Services
    3
    Address Issues
    2
    Expensive
    2
    Mapping Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tookan features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 9.0
    8.3
    Customer communication
    Average: 8.8
    8.2
    Customer feedback
    Average: 8.7
    2.4
    How long did it take to go live?
    Average: 0.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Tampa, Florida
    Twitter
    @worksjungle
    593 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    357 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tookan is a powerful off-the-shelf Delivery Management platform, which enables businesses to modernize their day-to-day delivery operations and slash overheads. It comes with a state-of-art technology

Users
  • CEO
  • Owner
Industries
  • Food & Beverages
  • Logistics and Supply Chain
Market Segment
  • 70% Small-Business
  • 24% Mid-Market
Tookan Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Customer Support
5
Location Tracking
4
Reliability
4
Driver Tracking
3
Cons
Poor Customer Support
4
Poor Support Services
3
Address Issues
2
Expensive
2
Mapping Issues
2
Tookan features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 9.0
8.3
Customer communication
Average: 8.8
8.2
Customer feedback
Average: 8.7
2.4
How long did it take to go live?
Average: 0.8
Seller Details
Year Founded
2011
HQ Location
Tampa, Florida
Twitter
@worksjungle
593 Twitter followers
LinkedIn® Page
www.linkedin.com
357 employees on LinkedIn®
(132)4.6 out of 5
3rd Easiest To Use in Last Mile Delivery software
Save to My Lists
Entry Level Price:Starting at $500.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Onfleet makes it easy for businesses to manage and analyze their local delivery operations. Our product includes intuitive smartphone apps for drivers, a powerful modern web dashboard for dispatchers,

    Users
    • Operations Manager
    • CEO
    Industries
    • Food & Beverages
    • Retail
    Market Segment
    • 68% Small-Business
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Onfleet is a software application that allows users to manage and optimize delivery routes, communicate with drivers and customers, and integrate with other systems.
    • Reviewers like Onfleet's user-friendly interface, its ability to provide real-time updates, the option to chat with drivers within the platform, and the responsive customer support team.
    • Reviewers experienced issues with the lack of certain features such as 'read' receipts in chat, the inability to save vehicles to a hub, and the communications between Onfleet and customers via SMS and calls often getting flagged as spam.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Onfleet Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Delivery Efficiency
    5
    Customer Support
    4
    Easy Integrations
    4
    Features
    4
    Cons
    Limited Features
    3
    Missing Features
    3
    Routing Issues
    3
    Inefficient Routing
    2
    Insufficient Information
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Onfleet features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.0
    8.0
    Customer communication
    Average: 8.8
    8.7
    Customer feedback
    Average: 8.7
    0.7
    How long did it take to go live?
    Average: 0.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Onfleet
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    Twitter
    @onfleet
    2,171 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    81 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Onfleet makes it easy for businesses to manage and analyze their local delivery operations. Our product includes intuitive smartphone apps for drivers, a powerful modern web dashboard for dispatchers,

Users
  • Operations Manager
  • CEO
Industries
  • Food & Beverages
  • Retail
Market Segment
  • 68% Small-Business
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Onfleet is a software application that allows users to manage and optimize delivery routes, communicate with drivers and customers, and integrate with other systems.
  • Reviewers like Onfleet's user-friendly interface, its ability to provide real-time updates, the option to chat with drivers within the platform, and the responsive customer support team.
  • Reviewers experienced issues with the lack of certain features such as 'read' receipts in chat, the inability to save vehicles to a hub, and the communications between Onfleet and customers via SMS and calls often getting flagged as spam.
Onfleet Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Delivery Efficiency
5
Customer Support
4
Easy Integrations
4
Features
4
Cons
Limited Features
3
Missing Features
3
Routing Issues
3
Inefficient Routing
2
Insufficient Information
2
Onfleet features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.0
8.0
Customer communication
Average: 8.8
8.7
Customer feedback
Average: 8.7
0.7
How long did it take to go live?
Average: 0.8
Seller Details
Seller
Onfleet
Year Founded
2015
HQ Location
San Francisco, CA
Twitter
@onfleet
2,171 Twitter followers
LinkedIn® Page
www.linkedin.com
81 employees on LinkedIn®
(60)4.7 out of 5
Optimized for quick response
5th Easiest To Use in Last Mile Delivery software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nextbillion.ai provides industry’s most powerful route planning APIs & SDKs. Our advanced route optimization engine enables product and tech leaders in large-scale logistics companies to solve mul

    Users
    No information available
    Industries
    • Logistics and Supply Chain
    • Computer Software
    Market Segment
    • 52% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nextbillion.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    10
    Ease of Use
    9
    Route Optimization
    8
    Features
    7
    Accuracy
    6
    Cons
    Feature Limitations
    2
    Poor Customer Support
    2
    Communication Barriers
    1
    Improvement Needed
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nextbillion.ai features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.0
    9.3
    Customer communication
    Average: 8.8
    8.7
    Customer feedback
    Average: 8.7
    0.0
    How long did it take to go live?
    Average: 0.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    Marina South, Singapore
    Twitter
    @nextbillionai
    334 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    100 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nextbillion.ai provides industry’s most powerful route planning APIs & SDKs. Our advanced route optimization engine enables product and tech leaders in large-scale logistics companies to solve mul

Users
No information available
Industries
  • Logistics and Supply Chain
  • Computer Software
Market Segment
  • 52% Small-Business
  • 30% Mid-Market
Nextbillion.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
10
Ease of Use
9
Route Optimization
8
Features
7
Accuracy
6
Cons
Feature Limitations
2
Poor Customer Support
2
Communication Barriers
1
Improvement Needed
1
Limited Features
1
Nextbillion.ai features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.0
9.3
Customer communication
Average: 8.8
8.7
Customer feedback
Average: 8.7
0.0
How long did it take to go live?
Average: 0.8
Seller Details
Company Website
Year Founded
2020
HQ Location
Marina South, Singapore
Twitter
@nextbillionai
334 Twitter followers
LinkedIn® Page
www.linkedin.com
100 employees on LinkedIn®