Top Free Inbound Call Tracking Software

Check out our list of free Inbound Call Tracking Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Inbound Call Tracking Software to ensure you get the right product.

View Free Inbound Call Tracking Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
27 Inbound Call Tracking Products Available
View all Inbound Call Tracking Software
View all Inbound Call Tracking Software
CallRail
(1,658)4.5 out of 5
Entry Level Price:$55.00
3rd Easiest To Use in Inbound Call Tracking software
View top Consulting Services for CallRail
OverviewUser Satisfaction
Product Description

CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide,

Users: Owner, CEO · Industries: Marketing and Advertising, Real Estate · Market Segment: 74% Small-Business, 21% Mid-Market
User Sentiment

Users like CallRail's simplicity, user-friendly interface, and its ability to provide detailed reports, track calls, and integrate with other platforms, making it convenient for business operations. Users experienced issues with CallRail's mobile app functionality, lack of built-in AI voice agent for call routing, and challenges with data updates and integration with third-party apps.

User SatisfactionSeller Details
CallRail features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.9
Performance and Reliability
Average: 8.8
8.7
Visitor & Keyword Tracking
Average: 8.6
8.7
Privacy, Security, and Compliance
Average: 8.8
Seller Details
Seller
CallRail
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@CallRail
6,084 Twitter followers
LinkedIn® Page
www.linkedin.com
349 employees on LinkedIn®
Invoca
(966)4.5 out of 5
6th Easiest To Use in Inbound Call Tracking software
OverviewUser Satisfaction
Product Description

Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue g

Users: Digital Marketing Manager, Marketing Manager · Industries: Marketing and Advertising, Hospital & Health Care · Market Segment: 38% Small-Business, 33% Mid-Market
User SatisfactionWhat G2 Users Think
Invoca features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.2
Performance and Reliability
Average: 8.8
8.7
Visitor & Keyword Tracking
Average: 8.6
9.1
Privacy, Security, and Compliance
Average: 8.8
What G2 Users ThinkSeller Details
Verified User in Consumer Services
UC
The ability track, transcribe, categorize, and analyze calls is useful for any organization that has a high volume of phone conversation... Read review
Verified User in Banking
AB
I like Invoca because I get great customer service from the account managers. I like their traffic reports provide lots of data & their Signal... Read review
Seller Details
Seller
Invoca
Company Website
Year Founded
2008
HQ Location
Santa Barbara, CA
Twitter
@Invoca
4,208 Twitter followers
LinkedIn® Page
www.linkedin.com
395 employees on LinkedIn®
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800.com
(891)4.7 out of 5
Entry Level Price:$50.00
1st Easiest To Use in Inbound Call Tracking software
OverviewUser Satisfaction
Product Description

Know Which Marketing Efforts Are Actually Driving Calls and Customers. 800.com helps small businesses and agencies grow smarter by turning everyday phone calls into actionable insights. With a

Users: Owner, CEO · Industries: Construction, Retail · Market Segment: 79% Small-Business, 13% Mid-Market
User SatisfactionWhat G2 Users Think
800.com features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
9.1
Performance and Reliability
Average: 8.8
8.5
Visitor & Keyword Tracking
Average: 8.6
8.9
Privacy, Security, and Compliance
Average: 8.8
What G2 Users ThinkSeller Details
Jennifer F.
JF
The ease of setting up the account and being able to start using it right away. Read review
Verified User
G
I use 800.com for my vanity toll-free number and also a local telephone number for my small business. I love that I was able to set up literally in... Read review
Seller Details
Seller
800.com
Company Website
Year Founded
2008
HQ Location
Sarasota, Florida
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
CTM (formerly CallTrackingMetrics)
(760)4.5 out of 5
Entry Level Price:$79.00
4th Easiest To Use in Inbound Call Tracking software
View top Consulting Services for CTM (formerly CallTrackingMetrics)
OverviewUser Satisfaction
Product Description

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster,

Users: Owner, President · Industries: Marketing and Advertising, Internet · Market Segment: 65% Small-Business, 30% Mid-Market
User SatisfactionWhat G2 Users Think
CTM (formerly CallTrackingMetrics) features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.1
Performance and Reliability
Average: 8.8
8.9
Visitor & Keyword Tracking
Average: 8.6
9.2
Privacy, Security, and Compliance
Average: 8.8
What G2 Users ThinkSeller Details
Verified User in Marketing and Advertising
AM
The implementation is easy and seamless, never had an issue Read review
OV
I enjoy the flexibility that is offered using CTM's platform. CTM allows you to create custom triggers for almost any situation or activity that... Read review
Seller Details
Seller
CTM
Company Website
Year Founded
2009
HQ Location
231 Najoles Rd Suite 500, Millersville, MD 21108
Twitter
@CallTrac
3,785 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
WhatConverts
(295)4.9 out of 5
Entry Level Price:$30.00
2nd Easiest To Use in Inbound Call Tracking software
View top Consulting Services for WhatConverts
OverviewUser Satisfaction
Product Description

WhatConverts is an all-in-one lead tracking software for marketing agencies and their clients. WhatConverts automatically shows marketers and business owners how well their marketing is working.

Users: Owner, CEO · Industries: Marketing and Advertising, Construction · Market Segment: 87% Small-Business, 12% Mid-Market
User Sentiment

Reviewers like the platform's ease of use, accurate reporting, and exceptional customer service, with many praising the support team's responsiveness and helpfulness. Users mentioned some difficulties with the platform, including occasional bugs, a learning curve for beginners, and limitations in lead scoring abilities and segmentation options.

User SatisfactionSeller Details
WhatConverts features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.4
Performance and Reliability
Average: 8.8
9.3
Visitor & Keyword Tracking
Average: 8.6
9.3
Privacy, Security, and Compliance
Average: 8.8
Seller Details
Seller
WhatConverts
Company Website
Year Founded
2014
HQ Location
Charlotte, NC
Twitter
@whatconverts
274 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
Marchex
(184)4.1 out of 5
Free trial available
OverviewUser Satisfaction
Product Description

Marchex harnesses the power of AI and conversation intelligence to provide actionable insights derived from prescriptive vertical-market data analytics. The Company enables organizations across busine

Industries: Marketing and Advertising, Internet · Market Segment: 54% Small-Business, 34% Mid-Market
User SatisfactionWhat G2 Users Think
Marchex features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
9.3
Performance and Reliability
Average: 8.8
7.9
Visitor & Keyword Tracking
Average: 8.6
7.3
Privacy, Security, and Compliance
Average: 8.8
What G2 Users ThinkSeller Details
Roy H.
RH
It's easy to order any kind of number (toll-free, specific area code, etc.) and set up a rewrite for tracking calls from a website. Read review
Verified User in Marketing and Advertising
AM
Marchex has been very accommodating with our requests and getting all our accounts set up and running correctly. Read review
Seller Details
Seller
Marchex
Year Founded
2003
HQ Location
Seattle, WA
Twitter
@Marchex
3,635 Twitter followers
LinkedIn® Page
www.linkedin.com
200 employees on LinkedIn®
Ownership
NASDAQ:MCHX
Ringba
(156)4.9 out of 5
Entry Level Price:$0 per month
9th Easiest To Use in Inbound Call Tracking software
OverviewUser Satisfaction
Product Description

Ringba is the industry-leading inbound call tracking and analytics platform for businesses, call centers and professional pay per call marketers. Get more ROI than any other platform with Ringba's rea

Users: CEO, Founder · Industries: Marketing and Advertising, Insurance · Market Segment: 78% Small-Business, 18% Mid-Market
User SatisfactionWhat G2 Users Think
Ringba features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.6
Performance and Reliability
Average: 8.8
9.3
Visitor & Keyword Tracking
Average: 8.6
9.6
Privacy, Security, and Compliance
Average: 8.8
What G2 Users ThinkSeller Details
Terran M.
TM
Their pay-per-call training has been an outstanding resource for getting up to speed. Offering it in free video format as well as blog posts... Read review
Derrel R.
DR
Ringba has every feature a call center could use when working with other call centers to generate revenue. I like how easy it is to track revenue.... Read review
Seller Details
Seller
Ringba
Year Founded
2016
HQ Location
Dover, Delaware
Twitter
@ringba
1,524 Twitter followers
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®
Retreaver
(63)4.9 out of 5
8th Easiest To Use in Inbound Call Tracking software
OverviewUser Satisfaction
Product Description

Retreaver helps marketers, agencies and brands better understand their customer journey. Our cloud based software provides real-time inbound call data by tagging, tracking and routing the caller to th

Users: President · Industries: Marketing and Advertising, Insurance · Market Segment: 79% Small-Business, 21% Mid-Market
User SatisfactionWhat G2 Users Think
Retreaver features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.1
9.8
Performance and Reliability
Average: 8.8
9.6
Visitor & Keyword Tracking
Average: 8.6
9.8
Privacy, Security, and Compliance
Average: 8.8
What G2 Users ThinkSeller Details
Verified User in Marketing and Advertising
AM
Retreaver's staff is extremely responsive and address any question we have in less time then competitors we’ve used before. The way data is passed... Read review
Verified User in Staffing and Recruiting
AS
The Retreaver team is very easy to get a hold of & extremely helpful. They take the time to get to know your business and provide recommendations... Read review
Seller Details
Seller
Retreaver
Company Website
Year Founded
2012
HQ Location
Toronto, Canada
Twitter
@helloretreaver
1,395 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
ActiveDEMAND
(68)4.4 out of 5
Entry Level Price:Free
OverviewUser Satisfaction
Product Description

ActiveDEMAND is a flexible marketing automation platform for digital marketing agencies, senior living providers, and marketers. ActiveDEMAND packages range from the full-featured call tracking applic

Industries: Marketing and Advertising, Information Technology and Services · Market Segment: 81% Small-Business, 15% Mid-Market
User SatisfactionWhat G2 Users Think
ActiveDEMAND features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
7.5
Performance and Reliability
Average: 8.8
7.8
Visitor & Keyword Tracking
Average: 8.6
8.3
Privacy, Security, and Compliance
Average: 8.8
What G2 Users ThinkSeller Details
Daniel C.
DC
Rich functionality that is well integrated into the user interface. Read review
Tori S.
TS
I like that we are able to track AdWords conversions. Especially helpful with proving ROI to clients. Read review
Seller Details
Seller
JumpDEMAND
Year Founded
2012
HQ Location
Calgary, Alberta
Twitter
@ActiveDEMAND
3,138 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Convirza
(46)4.2 out of 5
Free trial available
OverviewUser Satisfaction
Product Description

Convirza makes it easy for businesses of all sizes to turn leads into customers, and maximize revenue from phone calls. We serve more than 50,000 businesses to deliver real-time data that allows you t

Users: Owner · Industries: Marketing and Advertising, Automotive · Market Segment: 52% Small-Business, 43% Mid-Market
User SatisfactionWhat G2 Users Think
Convirza features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.6
Performance and Reliability
Average: 8.8
9.6
Visitor & Keyword Tracking
Average: 8.6
9.3
Privacy, Security, and Compliance
Average: 8.8
What G2 Users ThinkSeller Details
Wendy K.
WK
I liked Convirza so much I actually convinced my new company to use them. Their interface is easy to use and it's so helpful to be able to grab a... Read review
Verified User in Automotive
AA
The CFA dashboard and how you can set up your own reports. Read review
Seller Details
Seller
Convirza
Year Founded
2001
HQ Location
Draper, UT
Twitter
@convirza
1,770 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
Ringostat
(48)4.9 out of 5
Entry Level Price:Starting at $17.00
OverviewUser Satisfaction
Product Description

Ringostat is an AI-Powered Business Phone & Marketing Performance Platform. Ringostat helps to build effective communication with the client, optimize marketing in terms of payback, and increas

Industries: Marketing and Advertising, Information Technology and Services · Market Segment: 65% Small-Business, 35% Mid-Market
User SatisfactionWhat G2 Users Think
Ringostat features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.8
Performance and Reliability
Average: 8.8
10.0
Visitor & Keyword Tracking
Average: 8.6
10.0
Privacy, Security, and Compliance
Average: 8.8
What G2 Users ThinkSeller Details
VK
Ringostat has changed the workflow of our company. As our business became lager we decided to install call tracking. We were recommended to work... Read review
Olena H.
OH
We were searching for a tool that would allow optimizing ad campaigns. After comparing different tools and companies, we decided to choose... Read review
Seller Details
Seller
Ringostat
Year Founded
2013
HQ Location
Odessa, Ukraine
Twitter
@Ringostat
235 Twitter followers
LinkedIn® Page
www.linkedin.com
146 employees on LinkedIn®
Nimbata
(26)4.7 out of 5
Entry Level Price:Free
13th Easiest To Use in Inbound Call Tracking software
OverviewUser Satisfaction
Product Description

Nimbata helps you see what other marketing and data tools often miss, empowering you to boost campaign results, lower acquisition costs, and manage budgets more effectively. Designed for marketing tea

Industries: Marketing and Advertising · Market Segment: 92% Small-Business, 8% Mid-Market
User SatisfactionWhat G2 Users Think
Nimbata features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
9.2
Performance and Reliability
Average: 8.8
8.8
Visitor & Keyword Tracking
Average: 8.6
9.0
Privacy, Security, and Compliance
Average: 8.8
What G2 Users ThinkSeller Details
TU
We really liked their payment model which is what initially attracted us to give it a try. We have used different trackers in the past and found... Read review
Anton K.
AK
complicated call forwarding connected in minutes. Read review
Seller Details
Seller
Nimbata
Year Founded
2013
HQ Location
Boston, US
Twitter
@nimbatasocial
127 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Call Tracker
(21)4.7 out of 5
Entry Level Price:$37 Month
11th Easiest To Use in Inbound Call Tracking software
OverviewUser Satisfaction
Product Description

CallTracker helps you make better marketing decisions and grow your business with our easy to use call tracking solution. We help marketers make data driven decisions for campaigns that drive phone ca

Industries: Marketing and Advertising · Market Segment: 90% Small-Business, 10% Mid-Market
User SatisfactionWhat G2 Users Think
Call Tracker features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
9.6
Performance and Reliability
Average: 8.8
9.6
Visitor & Keyword Tracking
Average: 8.6
9.4
Privacy, Security, and Compliance
Average: 8.8
What G2 Users ThinkSeller Details
Verified User in Information Technology and Services
AI
The simple UI is a joy to use, and white label agency accounts are included out of the box at no extra cost. This is a stark contrast to other... Read review
Verified User in Marketing and Advertising
UM
I like that Call Tracker scales well and that I can use tracking numbers for individual campaigns. It makes it easy to identify the channels that... Read review
Seller Details
Seller
Call Tracker
Year Founded
2016
HQ Location
Tampa, FL
Twitter
@calltrackerio
497 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
Calltracks
(14)4.1 out of 5
Entry Level Price:£49 month
OverviewUser Satisfaction
Product Description

Calltracks provide call tracking & analytics software for SMBs through to Global Enterprise to help you understand what marketing channels make your phone ring, including the keywords your web vis

Market Segment: 100% Small-Business
User SatisfactionWhat G2 Users Think
Calltracks features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
8.9
Visitor & Keyword Tracking
Average: 8.6
0.0
No information available
What G2 Users ThinkSeller Details
Charlie F.
CF
Easy to use interface. My customers find it easy to get around and listen to their calls using Call Tracks. Also, the data I get allows me to track... Read review
SG
The best part is that it allows for real tracking of calls and even the conversation held. Additionally, it allows you to pay as you wish (per... Read review
Seller Details
Seller
Calltracks
Year Founded
2004
HQ Location
London, London
Twitter
@Calltracks
497 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Clear Ring
(13)5.0 out of 5
Entry Level Price:Starting at £130.00
OverviewUser Satisfaction
Product Description

Clear Ring is a lead and revenue intelligence software platform that enables businesses and agencies to track, analyse, and understand inbound customer enquiries across phone calls, form submissions,

Market Segment: 77% Small-Business, 23% Mid-Market
User SatisfactionWhat G2 Users Think
Clear Ring features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.8
Performance and Reliability
Average: 8.8
10.0
Visitor & Keyword Tracking
Average: 8.6
9.7
Privacy, Security, and Compliance
Average: 8.8
What G2 Users ThinkSeller Details
Qurat-Ul A.
QA
We are start ups in social media marketing. We started using Clear Ring and found it cool in tracking and attributing actions that were previously... Read review
Samuel E.
SE
I like Clear Ring because it offers keyword call tracking which reveals which campaigns are providing the best results, which with these insights... Read review
Seller Details
Seller
Clear Ring
Year Founded
2020
HQ Location
Liverpool, England
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®