Grocery delivery software provides grocery and other food stores the means to create a delivery offering without the need to hire shoppers or drivers who service one specific store. Grocery stores can use grocery delivery software to create an online or mobile presence, which will reach customers looking for an on-demand service. Any grocery or convenience store manager can work with one of these platforms to create a page for customers to order from directly. Grocery delivery software is similar to restaurant delivery/takeout software or on-demand catering software, but is specifically meant for ordering and delivering groceries or snacks to customers. These platforms may integrate with a retail management system or retail POS software to better organize orders. Grocery delivery platforms also may integrate with e-commerce platforms and will contain payment gateway software.
To qualify for inclusion in the Grocery Delivery category, a product must:
Create a marketplace for grocery or convenience stores to offer online ordering
Provide shoppers and drivers to deliver items to customers
Process payments and orders with little to no input from the store
Provide an on-demand service