- Tidio is a platform that integrates live chat, AI chatbots, and other communication channels into a unified system, enabling businesses to engage with website visitors and provide customer support.
- Users like Tidio's user-friendly interface, easy setup, and the ability to integrate and communicate with all company social networks in one place, saving time and making communication easier.
- Reviewers experienced issues with the pricing structure, with some features only available in higher-tier plans, and limitations in customization of promo messages and chatbot size on desktop.