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Best Digital Process Automation (DPA) Software with Workflow Mapping Capabilities

Benefits of Digital Process Automation (DPA) Software with Workflow Mapping capabilities include: Visually displays connected applications and integrated data. Allows customization and management of workflow structures.
Below are the top-rated Digital Process Automation (DPA) Software with Workflow Mapping capabilities, as verified by G2’s Research team. Real users have identified Workflow Mapping as an important function of Digital Process Automation (DPA) Software. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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6 Listings in Digital Process Automation (DPA) Available
(233)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Digital Process Automation (DPA) software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bizagi's industry-leading platform for low-code process automation connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi's c

    Users
    • Business Analyst
    Industries
    • Information Technology and Services
    • Banking
    Market Segment
    • 42% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Bizagi is a business process automation platform used to manage incoming service requests, automate employee onboarding, and improve collaboration within teams.
    • Users like Bizagi's drag and drop functionality for designing workflows, its ability to integrate with various departments, and its user-friendly interface and intuitive modeling capabilities.
    • Users experienced difficulties in setting up custom notifications, issues with role-based access control, and found the software to be expensive for small businesses and startups.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bizagi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    93
    Automation
    38
    Intuitive
    37
    Integrations
    35
    Process Automation
    35
    Cons
    Performance Issues
    24
    Complexity
    22
    Missing Features
    22
    Learning Curve
    21
    Slow Performance
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bizagi features and usability ratings that predict user satisfaction
    9.0
    Workflow Automation
    Average: 8.9
    8.9
    Data Mapping
    Average: 8.6
    8.9
    Workflow Mapping
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bizagi
    Company Website
    Year Founded
    1989
    HQ Location
    1775 Tysons Blvd, 5th Floor, Tysons, VA, 22102
    Twitter
    @bizagi
    5,798 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    456 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bizagi's industry-leading platform for low-code process automation connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi's c

Users
  • Business Analyst
Industries
  • Information Technology and Services
  • Banking
Market Segment
  • 42% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Bizagi is a business process automation platform used to manage incoming service requests, automate employee onboarding, and improve collaboration within teams.
  • Users like Bizagi's drag and drop functionality for designing workflows, its ability to integrate with various departments, and its user-friendly interface and intuitive modeling capabilities.
  • Users experienced difficulties in setting up custom notifications, issues with role-based access control, and found the software to be expensive for small businesses and startups.
Bizagi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
93
Automation
38
Intuitive
37
Integrations
35
Process Automation
35
Cons
Performance Issues
24
Complexity
22
Missing Features
22
Learning Curve
21
Slow Performance
18
Bizagi features and usability ratings that predict user satisfaction
9.0
Workflow Automation
Average: 8.9
8.9
Data Mapping
Average: 8.6
8.9
Workflow Mapping
Average: 9.0
9.0
Ease of Use
Average: 8.9
Seller Details
Seller
Bizagi
Company Website
Year Founded
1989
HQ Location
1775 Tysons Blvd, 5th Floor, Tysons, VA, 22102
Twitter
@bizagi
5,798 Twitter followers
LinkedIn® Page
www.linkedin.com
456 employees on LinkedIn®
(419)4.5 out of 5
View top Consulting Services for Appian
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Appian is a software company that automates business processes. The Appian Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish

    Users
    • Consultant
    • Manager
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 58% Enterprise
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Appian is a low-code platform that allows users to create and formulize complex business processes, adapt to new trends, and integrate with various systems.
    • Reviewers frequently mention the ease of development, speed of delivery, and the platform's adaptability to new trends such as AI, as well as its ability to empower local staff and provide a variety of features like automation and data fabrication.
    • Users experienced difficulties in tailoring Appian to certain business needs, handling large volumes of data, limitations in UI styles, lack of detailed documentation, and restrictions on excel while exporting.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Appian Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    69
    Fast Development
    33
    Development Speed
    26
    Low Code
    25
    Speed
    24
    Cons
    Limitations
    27
    Lacking Features
    23
    Limited Customization
    22
    Limited Features
    22
    Missing Features
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Appian features and usability ratings that predict user satisfaction
    8.8
    Workflow Automation
    Average: 8.9
    8.5
    Data Mapping
    Average: 8.6
    8.8
    Workflow Mapping
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Appian
    Company Website
    Year Founded
    1999
    HQ Location
    McLean, Virginia
    Twitter
    @Appian
    16,550 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,274 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Appian is a software company that automates business processes. The Appian Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish

Users
  • Consultant
  • Manager
Industries
  • Financial Services
  • Banking
Market Segment
  • 58% Enterprise
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Appian is a low-code platform that allows users to create and formulize complex business processes, adapt to new trends, and integrate with various systems.
  • Reviewers frequently mention the ease of development, speed of delivery, and the platform's adaptability to new trends such as AI, as well as its ability to empower local staff and provide a variety of features like automation and data fabrication.
  • Users experienced difficulties in tailoring Appian to certain business needs, handling large volumes of data, limitations in UI styles, lack of detailed documentation, and restrictions on excel while exporting.
Appian Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
69
Fast Development
33
Development Speed
26
Low Code
25
Speed
24
Cons
Limitations
27
Lacking Features
23
Limited Customization
22
Limited Features
22
Missing Features
19
Appian features and usability ratings that predict user satisfaction
8.8
Workflow Automation
Average: 8.9
8.5
Data Mapping
Average: 8.6
8.8
Workflow Mapping
Average: 9.0
8.7
Ease of Use
Average: 8.9
Seller Details
Seller
Appian
Company Website
Year Founded
1999
HQ Location
McLean, Virginia
Twitter
@Appian
16,550 Twitter followers
LinkedIn® Page
www.linkedin.com
2,274 employees on LinkedIn®

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(271)4.2 out of 5
6th Easiest To Use in Digital Process Automation (DPA) software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve the

    Users
    • Senior Software Engineer
    • Consultant
    Industries
    • Information Technology and Services
    • Banking
    Market Segment
    • 68% Enterprise
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pega Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Automation
    6
    Efficiency Improvement
    6
    Efficiency
    5
    Fast Development
    5
    Cons
    Missing Features
    4
    Lack of Knowledge
    3
    Learning Curve
    3
    Poor Support
    3
    Steep Learning Curve
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pega Platform features and usability ratings that predict user satisfaction
    8.9
    Workflow Automation
    Average: 8.9
    7.8
    Data Mapping
    Average: 8.6
    8.8
    Workflow Mapping
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1983
    HQ Location
    Cambridge, MA
    Twitter
    @pega
    45,961 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,520 employees on LinkedIn®
    Ownership
    NASDAQ:PEGA
Product Description
How are these determined?Information
This description is provided by the seller.

Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve the

Users
  • Senior Software Engineer
  • Consultant
Industries
  • Information Technology and Services
  • Banking
Market Segment
  • 68% Enterprise
  • 20% Mid-Market
Pega Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Automation
6
Efficiency Improvement
6
Efficiency
5
Fast Development
5
Cons
Missing Features
4
Lack of Knowledge
3
Learning Curve
3
Poor Support
3
Steep Learning Curve
3
Pega Platform features and usability ratings that predict user satisfaction
8.9
Workflow Automation
Average: 8.9
7.8
Data Mapping
Average: 8.6
8.8
Workflow Mapping
Average: 9.0
8.3
Ease of Use
Average: 8.9
Seller Details
Year Founded
1983
HQ Location
Cambridge, MA
Twitter
@pega
45,961 Twitter followers
LinkedIn® Page
www.linkedin.com
5,520 employees on LinkedIn®
Ownership
NASDAQ:PEGA
(25)4.7 out of 5
11th Easiest To Use in Digital Process Automation (DPA) software
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Entry Level Price:FREE 14 day trial
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Your company isn’t as efficient as it could be because your unique systems and processes don’t fit the way you work. As a result, people end up doing a lot of manual work outside, in between, and with

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 56% Enterprise
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PagerDuty Process Automation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customization Options
    2
    Customization
    1
    Ease of Use
    1
    Easy Creation
    1
    Flexibility
    1
    Cons
    Difficult Learning
    1
    Learning Curve
    1
    Learning Difficulty
    1
    Poor Design
    1
    Poor Navigation
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PagerDuty Process Automation features and usability ratings that predict user satisfaction
    9.4
    Workflow Automation
    Average: 8.9
    9.4
    Data Mapping
    Average: 8.6
    8.9
    Workflow Mapping
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Catalytic
    Year Founded
    2015
    HQ Location
    Chicago, IL
    Twitter
    @catalytic
    649 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Your company isn’t as efficient as it could be because your unique systems and processes don’t fit the way you work. As a result, people end up doing a lot of manual work outside, in between, and with

Users
No information available
Industries
  • Computer Software
Market Segment
  • 56% Enterprise
  • 28% Mid-Market
PagerDuty Process Automation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customization Options
2
Customization
1
Ease of Use
1
Easy Creation
1
Flexibility
1
Cons
Difficult Learning
1
Learning Curve
1
Learning Difficulty
1
Poor Design
1
Poor Navigation
1
PagerDuty Process Automation features and usability ratings that predict user satisfaction
9.4
Workflow Automation
Average: 8.9
9.4
Data Mapping
Average: 8.6
8.9
Workflow Mapping
Average: 9.0
9.1
Ease of Use
Average: 8.9
Seller Details
Seller
Catalytic
Year Founded
2015
HQ Location
Chicago, IL
Twitter
@catalytic
649 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
(305)4.3 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ProcessMaker's low-code intelligent automation platform empowers organizations to design business processes in seconds—no experience necessary. ProcessMaker effortlessly automates mission-critical pro

    Users
    • Consultant
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 40% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ProcessMaker Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Efficiency
    9
    Automation
    6
    Customization
    6
    Low-Code Development
    6
    Cons
    Bugs
    5
    Missing Features
    5
    Poor Customer Support
    5
    Learning Curve
    4
    Limited Customization
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ProcessMaker features and usability ratings that predict user satisfaction
    8.7
    Workflow Automation
    Average: 8.9
    8.3
    Data Mapping
    Average: 8.6
    8.7
    Workflow Mapping
    Average: 9.0
    8.6
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2000
    HQ Location
    Durham, NC
    Twitter
    @processmaker
    1,644 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    215 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ProcessMaker's low-code intelligent automation platform empowers organizations to design business processes in seconds—no experience necessary. ProcessMaker effortlessly automates mission-critical pro

Users
  • Consultant
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 40% Mid-Market
  • 35% Enterprise
ProcessMaker Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Efficiency
9
Automation
6
Customization
6
Low-Code Development
6
Cons
Bugs
5
Missing Features
5
Poor Customer Support
5
Learning Curve
4
Limited Customization
4
ProcessMaker features and usability ratings that predict user satisfaction
8.7
Workflow Automation
Average: 8.9
8.3
Data Mapping
Average: 8.6
8.7
Workflow Mapping
Average: 9.0
8.6
Ease of Use
Average: 8.9
Seller Details
Company Website
Year Founded
2000
HQ Location
Durham, NC
Twitter
@processmaker
1,644 Twitter followers
LinkedIn® Page
www.linkedin.com
215 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TrackVia is the most trusted low-code solution used by IT and business professionals to transform manual or spreadsheet-driven processes into streamlined web and mobile apps. TrackVia requires no comp

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Mid-Market
    • 27% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TrackVia features and usability ratings that predict user satisfaction
    10.0
    Workflow Automation
    Average: 8.9
    10.0
    Data Mapping
    Average: 8.6
    10.0
    Workflow Mapping
    Average: 9.0
    8.8
    Ease of Use
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TrackVia
    Year Founded
    2006
    HQ Location
    Denver, Colorado
    Twitter
    @trackvia
    2,805 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    56 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TrackVia is the most trusted low-code solution used by IT and business professionals to transform manual or spreadsheet-driven processes into streamlined web and mobile apps. TrackVia requires no comp

Users
No information available
Industries
No information available
Market Segment
  • 54% Mid-Market
  • 27% Enterprise
TrackVia features and usability ratings that predict user satisfaction
10.0
Workflow Automation
Average: 8.9
10.0
Data Mapping
Average: 8.6
10.0
Workflow Mapping
Average: 9.0
8.8
Ease of Use
Average: 8.9
Seller Details
Seller
TrackVia
Year Founded
2006
HQ Location
Denver, Colorado
Twitter
@trackvia
2,805 Twitter followers
LinkedIn® Page
www.linkedin.com
56 employees on LinkedIn®

Quick Facts: Digital Process Automation (DPA) Software with Workflow Mapping Capabilities

Content below is current as of June, 2024
Reviews Summary for Digital Process Automation (DPA) Software with Workflow Mapping Features

Reviews Summary: Digital Process Automation (DPA) Software with Workflow Mapping Features

Currently there are 6 Digital Process Automation (DPA) software products with Workflow Mapping features listed on G2, and together they have generated 314 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.

G2 users review Digital Process Automation (DPA) software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 6 Digital Process Automation (DPA) software products that have Workflow Mapping features based on those criteria:

  • Ease of Use: 8.6/10 average user rating
  • Quality of Support: 8.4/10 average user rating
  • Ease of Setup: 8.2/10 average user rating

To help you compare and find the best Digital Process Automation (DPA) software product with the right Workflow Mapping functionality for your business, we have gathered some additional details and FAQs below.

What Digital Process Automation (DPA) software products with Workflow Mapping capabilities are the most liked according to G2 users?

Based on the G2 ratings scale and regardless of review count, these are the highest-rated Digital Process Automation (DPA) software products with Workflow Mapping capabilities:

  • Appian is rated 4.5-stars with 140 reviews.
  • ProcessMaker is rated 4.3-stars with 72 reviews.
  • Pega Platform is rated 4.2-stars with 34 reviews.
  • Bizagi is rated 4.2-stars with 11 reviews.

Which software products with Workflow Mapping features are the highest rated on G2?

These are the Digital Process Automation (DPA) software products offering Workflow Mapping capabilities and have the highest ratings:

  • Appian has received 140 reviews and is rated 4.5-stars.
  • ProcessMaker has received 72 reviews and is rated 4.3-stars.

Review Snippets for Digital Process Automation (DPA) Software with Workflow Mapping Features

Below are questions we ask of all Digital Process Automation (DPA) software users on G2. The answers are specific to the most popular software products that offer Workflow Mapping capabilities. These user responses provide more insight into the most-reviewed Digital Process Automation (DPA) software and their Workflow Mapping features listed on G2.
Questions Responses
Here is what users liked best about Digital Process Automation (DPA) software with Workflow Mapping features.
Appian: "The ability to create MVPs quickly and create great products"
- Eddy R., Business Technology Partner at DFW International Airport, Enterprise (> 1000 emp.)
ProcessMaker: "Easy to implement, frequent updates take care of people demand. So Many functionalities are there"
- mour f., charge des relations exterieures chez institut de technologie alimentaire, Mid-Market (51-1000 emp.)
Pega Platform: "PEGA is providing the worlds best Business Process Management solutions using its 'PEGA Rules Engine'. We need to do very less coding while developing the solution."
- NAZEER P., Application Developer Mule ESB at IBM India Pvt Ltd, Enterprise (> 1000 emp.)
Here is what users liked least about Digital Process Automation (DPA) software with Workflow Mapping features.
Pega Platform: "That the education to be able to implement a solution is really time-intensive."
- den p., Enterprise (> 1000 emp.)
ProcessMaker: "Lack of Support, Difficulty of use, support does not have any clue."
- Asif H., Enterprise (> 1000 emp.)
Appian: "The overall look and feel can be improved to be more user friendly, some small wins include mapping the user experience journey to help make button clicks and placement easier"
- Shane C., Small-Business (50 or fewer emp.)
These are what users recommend to others considering popular Digital Process Automation (DPA) software products with Workflow Mapping capabilities.
ProcessMaker: "Go ahead for it. Implementation cost and effort is low"
- mour f., charge des relations exterieures chez institut de technologie alimentaire, Mid-Market (51-1000 emp.)
Appian: "Try it out for a couple of processes"
- Eddy R., Business Technology Partner at DFW International Airport, Enterprise (> 1000 emp.)
Pega Platform: "Build for change ."
- Binod G., Senior Architect at Virtusa Polaris / Pega Certified Lead System Architect , Enterprise (> 1000 emp.)
These are the problems users said the software was solving and how it is benefitting them.
Appian: "BPM,CRM"
- Eddy R., Business Technology Partner at DFW International Airport, Enterprise (> 1000 emp.)
ProcessMaker: "Automate business processes and implement paperless environment. Benefits in savings, controls, efficiency by cutting processing times, improve customer service"
- mour f., charge des relations exterieures chez institut de technologie alimentaire, Mid-Market (51-1000 emp.)
Pega Platform: "Developing business process management flows for various clients."
- NAZEER P., Application Developer Mule ESB at IBM India Pvt Ltd, Enterprise (> 1000 emp.)
Reviews by Industry

Reviews by Industry: Digital Process Automation (DPA) Marketing Software with Workflow Mapping Features

Workflow Mapping features are an important factor when choosing a Digital Process Automation (DPA) software product. How the software and this feature are used differs from industry to industry, making it a challenge to find the best Digital Process Automation (DPA) software with the right features for your company. To help professionals with their Digital Process Automation (DPA) software research, G2 has gathered data sourced from 330 reviews. These reviews come from G2 users working in industries that use Digital Process Automation (DPA) products on a regular basis and who have the most experience with their Workflow Mapping functionality.

Industry-Related FAQs About Digital Process Automation (DPA) Software with Workflow Mapping Features

What industries have generated the most reviews of Digital Process Automation (DPA) products with Workflow Mapping capabilities?

Users from the following industries have written the most Workflow Mapping feature reviews about Digital Process Automation (DPA) software:

  • Information Technology and Services
  • Financial Services
  • Banking
Which Digital Process Automation (DPA) software with Workflow Mapping features do Information Technology and Services professionals think is best?

Information Technology and Services professionals rate Appian (4.5 stars and 140 reviews), ProcessMaker (4.3 stars and 72 reviews), and TrackVia (4.6 stars and 34 reviews) the highest.

What do Financial Services professionals think is the best Digital Process Automation (DPA) software with Workflow Mapping features?

Financial Services professionals rate Appian (4.5 stars and 140 reviews), ProcessMaker (4.3 stars and 72 reviews), and Pega Platform (4.2 stars and 34 reviews) the highest.

What do Banking professionals think is the best Digital Process Automation (DPA) software with Workflow Mapping features?

Banking professionals rate Appian (4.5 stars and 140 reviews) and ProcessMaker (4.3 stars and 72 reviews) the highest.

Industry Review Snippets: Digital Process Automation (DPA) Workflow Mapping Software

There are 330 reviews from users in the Information Technology and Services, Financial Services, and Banking industries. Below are snippets of what some of these reviews said about those with the highest G2 score ratings and the most reviews.

Industry What Users From Each Industry Liked What Users From Each Industry Disliked
Information Technology and Services
Pega Platform: PEGA is providing the worlds best Business Process Management solutions using its 'PEGA Rules Engine'. We need to do very less coding while developing the solution.
- NAZEER P., Application Developer Mule ESB at IBM India Pvt Ltd, Enterprise (> 1000 emp.)
Bizagi: Starting with this tool is somewhat tedious and dealing with your tutorials or your platform is not very pleasant, there is no well established forum, then your questions will not be answered in a very good way, it is not really a technology so used, the official documentation is very small, in case you want to do an integration it is very likely that you find it very complicated to find information about it or that it does not exist, in my case I had to speak directly to support because an integration did not work correctly. I must also say that the development environment can become very desperate, if you are a person who despairs because the lines are not even or symmetrical, this is not for you, there is no component that helps you with this and is difficult leave it properly, the environment in general is ugly and somewhat old-fashioned and does not help to adapt, the simple fact of putting an arrow when modeling can be tedious.
- José Armando R., RPA Developer and Student at Centro de Enseñanza Técnica Industrial, Mid-Market (51-1000 emp.)
Financial Services
Appian: The ease to build and demo the product.
- Bryan S., IT Projects Director at Freddie Mac, Enterprise (> 1000 emp.)
Pega Platform: There is quite a bit of lag time on the front end, and I understand that it's doing a lot in the background, however in this day if something doesn't happen instantly it feels slow. We also use the knowledge library side, and currently you have to tag it, but it won't allow you to really search multiple words at one time, which is frustrating.
- Megan S., Learning and Development Professional, Enterprise (> 1000 emp.)

Reviews by Market Segment

Reviews by Market Segment: Digital Process Automation (DPA) Software with Workflow Mapping Features

G2 Digital Process Automation (DPA) software reviewers come from companies of various sizes. On G2 we break these different market segments into three distinct groups:

These reviews are especially helpful when comparing the Workflow Mapping features of different Digital Process Automation (DPA) software products because each business market segment has its own unique experiences and requirements when it comes to specific software features. The segments that make up these Digital Process Automation (DPA) Workflow Mapping software reviews are:

  • 16.8% of reviewers are from small businesses.
  • 33.6% of reviewers are from mid-market companies.
  • 49.6% of reviewers work at enterprise companies.

Below you will find FAQs and actual review snippets for Digital Process Automation (DPA) software products that have Workflow Mapping features. These reviews are written by real G2 users working in the three market segments above.

Market Segment-Related Digital Process Automation (DPA) Software with Workflow Mapping Capabilities FAQs

What are the best Digital Process Automation (DPA) software products with Workflow Mapping features according to users from enterprise businesses?

The Digital Process Automation (DPA) software products enterprise-level professionals rate the highest are Appian (4.5 stars), ProcessMaker (4.3 stars), and TrackVia (4.6 stars).

Which Digital Process Automation (DPA) software products with Workflow Mapping features are the best according to mid-market business users?

The Digital Process Automation (DPA) software products mid-market business users rate the highest are Appian (4.5 stars), ProcessMaker (4.3 stars), and TrackVia (4.6 stars).

What do users in small businesses say are the top Digital Process Automation (DPA) software products with Workflow Mapping capabilities?

The Digital Process Automation (DPA) software products users in small businesses rate the highest are Appian (4.5 stars), ProcessMaker (4.3 stars), and TrackVia (4.6 stars).

Market Segment Review Snippets: Digital Process Automation (DPA) Software with Workflow Mapping Features

Business professionals share important information about Digital Process Automation (DPA) Workflow Mapping software usability, features, pricing, and more. Read what these users have to say about the top-rated Digital Process Automation (DPA) software with Workflow Mapping features.

Market Segment What Users From Each Market Segment Liked What Users From Each Market Segment Disliked
Enterprise (> 1000 emp.)
Appian: The ability to create MVPs quickly and create great products
- Eddy R., Business Technology Partner at DFW International Airport,
Pega Platform: That the education to be able to implement a solution is really time-intensive.
- den p., Enterprise (> 1000 emp.)
Mid-Market (51-1000 emp.)
ProcessMaker: Easy to implement, frequent updates take care of people demand. So Many functionalities are there
- mour f., charge des relations exterieures chez institut de technologie alimentaire,
ProcessMaker: Being a powerful software, Processmaker is very complicated. One of our techs needed to learn a new programming language in order to use the software, and often times when we run into a problem - he is able to show the techs what code will fix the issue.
- Josh S., Mid-Market (51-1000 emp.)
Small-Business (50 or fewer emp.)
ProcessMaker: simplicity, readability, intuitiveness, SaaS model
- Tomasz G., IT Manager | Advisor | Researcher,
Appian: The overall look and feel can be improved to be more user friendly, some small wins include mapping the user experience journey to help make button clicks and placement easier
- Shane C., Small-Business (50 or fewer emp.)