# Best Customer Education Software

  *By [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin)*

   Customer education software, also known as customer training software, is designed to deliver educational content to customers and other external audiences. Customer education platforms are used to improve the overall customer experience by providing information around product onboarding, product training, technical support, etc., resulting in reduced customer support asks. Sales and customer success teams use these platforms to improve product adoption, customer satisfaction (i.e., NPS scores), customer retention and loyalty, as well as revenue expansion.

Unlike [learning management systems (LMS)](https://www.g2.com/categories/learning-management-system-lms) and [corporate learning management systems](https://www.g2.com/categories/corporate-learning-management-systems), customer education platforms are focused on providing educational content and training to external clients, and often integrate with other customer-focused software such as [CRM software](https://www.g2.com/categories/crm), [marketing automation software](https://www.g2.com/categories/marketing-automation), [customer success software](https://www.g2.com/categories/customer-success), and [help desk software](https://www.g2.com/categories/help-desk).

To qualify for inclusion in the Customer Education category, a product must:

- Allow users to create and manage interactive training experiences for customers or external partners
- Provide users with analytics and reporting dashboards to measure the impacts on customer adoption and retention, as well as the ability to track learner progress
- Enable users to white-label, or customize, their customer education portal
- Integrate with other customer-facing tools, like CRM software, customer success software, or marketing automation software





## Category Overview

**Total Products under this Category:** 57


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 9,700+ Authentic Reviews
- 57+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Customer Education Software At A Glance

- **Leader:** [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews)
- **Highest Performer:** [Hopscotch Product Tours](https://www.g2.com/products/hopscotch-product-tours/reviews)
- **Easiest to Use:** [Supademo](https://www.g2.com/products/supademo/reviews)
- **Top Trending:** [Supademo](https://www.g2.com/products/supademo/reviews)
- **Best Free Software:** [Skilljar by Gainsight](https://www.g2.com/products/skilljar-by-gainsight/reviews)


---

**Sponsored**

### 360Learning

360Learning is the AI-powered learning platform that combines LMS and LXP capabilities to drive onboarding, employee development, and customer training at scale. L&D teams—from solo practitioners to global enterprises—use 360Learning to turn internal expertise into collaborative, skills-based learning for employees, customers, and partners. 360Learning’s collaborative learning approach, combined with deep integrations with systems like SAP and Workday, empowers organizations to upskill at scale through expert-led communities of practice around key topics, roles, and more. Over 2,500 companies including Safran, Cognizant, Bally’s Corporation, Duolingo, and Smile Brands, trust 360Learning to power learning at work. Since 2013, the company has raised $240 million and built a global team across North America and Europe. 360Learning pioneered collaborative learning, launched the first AI certification for L&D, and founded the L&D Collective to connect learning leaders worldwide.



[Visit company website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2697&secure%5Bdisplayable_resource_id%5D=565&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=565&secure%5Bplacement_resource_ids%5D%5B%5D=324&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=57927&secure%5Bresource_id%5D=2697&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-education%3Fpage%3D4&secure%5Btoken%5D=82682732ddb14d77baa256d12cae5ac5929d1728051227db631c4ceb64d8d8b9&secure%5Burl%5D=https%3A%2F%2Fwww.360learning.com%2F%3Futm_medium%3Ddirectory%26utm_source%3Dg2%26utm_campaign%3DUS_UK_G2_PPC%26utm_content%3DG2_Clicks_PPC%26utm_term%3DG2_Clicks_PPC&secure%5Burl_type%5D=custom_url)

---

## Top-Rated Products (Ranked by G2 Score)
  ### 1. [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews)
  Absorb LMS is a market-leading AI-powered strategic learning system designed to deliver results for all learners—employees, partners, and customers alike. Built to simplify learning management while amplifying impact, Absorb ensures that every learner has access to the tools and knowledge they need to succeed. Trusted by over 3,000 organizations, Absorb LMS drives productivity, retention, and scalable growth. Its streamlined administration empowers teams to focus on crafting meaningful learning experiences. Advanced reporting and analytics ensure measurable impact and a clear return on investment for learning programs. From onboarding new employees to equipping partners with the skills they need and educating customers to make the most of your products, Absorb supports continuous learning at every stage. With a flexible, user-friendly design and innovative features, Absorb LMS is the trusted partner for organizations looking to drive engagement, enhance operational efficiency, and foster long-term success. These top features and benefits make Absorb LMS the leading eLearning solution: Absorb Analyze – Build custom reports, dashboards, and charts to guide decision-making. eCommerce – Easily sell and manage your online courses. Integrations – Connect with a wide range of tools to fit your business needs. Multi-tenancy – Designed for shared, collaborative learning environments. Absorb Skills – AI-driven learning paths tailored to each role and skillset. Absorb Content – Access 20,000+ ready-made courses to save time and support upskilling at scale. Create AI – Generate course content in minutes using AI. Globalization & Translations – Deliver learning in multiple languages for global teams. Mentorship – Match employees with mentors, peers, or experts to support social learning. Communities – Foster collaboration and engagement through built-in discussion tools. Instructor-Led Training (ILT) – Simplify administration while delivering impactful live sessions. Learning in the Flow of Work – Give learners quick access to microlearning without switching apps. AI Coach – Keep learners on track with an adaptive coach that offers real-time guidance and nudges Exercises & Checklists – Reinforce knowledge with AI-generated quizzes and task lists. Reliable support—Count on award-winning 24/7/365 support from anywhere.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 861

**User Satisfaction Scores:**

- **Ease of Use:** 8.8/10 (Category avg: 8.8/10)
- **Visualization:** 8.4/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.6/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.8/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Absorb Software](https://www.g2.com/sellers/absorb-software)
- **Company Website:** https://www.absorbLMS.com
- **Year Founded:** 2003
- **HQ Location:** Calgary
- **Twitter:** @AbsorbLMS (1,465 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1005904/ (658 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Instructional Designer, LMS Administrator
  - **Top Industries:** Hospital & Health Care, Non-Profit Organization Management
  - **Company Size:** 44% Mid-Market, 38% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (233 reviews)
- Customer Support (182 reviews)
- Helpful (139 reviews)
- User-Friendly (127 reviews)
- Excellent Support (121 reviews)

**Cons:**

- Limited Features (87 reviews)
- Limited Customization (71 reviews)
- Missing Features (54 reviews)
- Learning Curve (48 reviews)
- Reporting Issues (45 reviews)

  ### 2. [Supademo](https://www.g2.com/products/supademo/reviews)
  Supademo is the fastest way to create high-converting interactive product demos. Trusted by \>100,000+ professionals at fast-growing companies, Supademo is used to accelerate deals, drive adoption, and enable customers across sales, customer success and marketing. How It Works: 1. Record: Turn on Supademo and click through any product or workflow. 2. Personalize: Enhance with AI or personalize with chapters, branching, CTAs, and more. 3. Share: Share your Supademo across support docs, websites, or as a public link. Standout features you'll love: - Record web, mobile or desktop demos with the desktop app, Chrome extension, or manual uploads. - Record guided interactive demos or sandboxes in HTML/CSS, screenshot/video, or multi-demo Showcase formats - Personalize at scale with dynamic variables, trackable share links, custom domains, and conditional branching - Integrate with the tool you already use - including HubSpot, Salesforce, Google Analytics, or knowledge bases - Group multiple interactive demos as a Showcase collection or demo center - Create once and repurpose as an interactive demo, video, GIF or SOP guide - Analyze aggregate metrics and individual viewer interactions across Supademos and Showcase collections - Leverage Supademo AI to auto-generate hotspot text, apply AI voiceovers, or translate into multiple languages


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 537

**User Satisfaction Scores:**

- **Ease of Use:** 9.3/10 (Category avg: 8.8/10)
- **Visualization:** 8.5/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.7/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.8/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Supademo](https://www.g2.com/sellers/supademo)
- **Company Website:** https://supademo.com
- **Year Founded:** 2023
- **HQ Location:** New York, US
- **Twitter:** @SupademoHQ (291 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/supademo-hq/ (16 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Founder
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 49% Small-Business, 15% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (241 reviews)
- Demos (110 reviews)
- Easy Creation (110 reviews)
- Intuitive (92 reviews)
- Interactive Demos (63 reviews)

**Cons:**

- Missing Features (38 reviews)
- Recording Issues (30 reviews)
- Demos Management (25 reviews)
- Limited Customization (23 reviews)
- Limited Options (23 reviews)

  ### 3. [CloudShare](https://www.g2.com/products/cloudshare/reviews)
  CloudShare is the leading virtual hands-on labs enterprise solution for the entire software customer journey. From personalized POCs that turn prospects into buyers to optimized onboarding that slashes time-to-value, and ongoing training that maximizes feature adoption, our easy-to-use, AI-powered environments turn customer education into meaningful and memorable experiences. In a pixel-perfect, play & break simulation of your software, end users can explore freely and gain the confidence to apply what they’ve learned. You’ll feel the benefits in every area, improving operational training KPIs and driving business growth. Sleep easy at night knowing that your team will be more efficient when they leverage API & LMS automation capabilities that allow you to create content and labs faster than it takes to finish your coffee. Cost control capabilities look after the pennies while you bring in the big bucks, and our analytics dashboards present the data that enables you to prove ROI. That’s why organizations like Salesforce, Palo Alto Networks, RSA, and Atlassian use CloudShare to scale training and sales enablement, reduce support overhead, and improve business outcomes.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 245

**User Satisfaction Scores:**

- **Ease of Use:** 9.0/10 (Category avg: 8.8/10)
- **Visualization:** 8.5/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.7/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.8/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [CloudShare](https://www.g2.com/sellers/cloudshare)
- **Company Website:** https://www.cloudshare.com
- **Year Founded:** 2007
- **HQ Location:** San Francisco, CA
- **Twitter:** @CloudShare (2,327 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/689670/ (89 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Sales Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 37% Mid-Market, 32% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (88 reviews)
- Setup Ease (58 reviews)
- Virtual Machines (31 reviews)
- Easy Creation (30 reviews)
- Features (26 reviews)

**Cons:**

- Slow Performance (41 reviews)
- Complex Configuration (16 reviews)
- Expensive (16 reviews)
- Connectivity Issues (15 reviews)
- Virtual Machine Issues (13 reviews)

  ### 4. [Docebo](https://www.g2.com/products/docebo/reviews)
  Docebo is an AI-powered learning platform designed to support continuous learning across employees, partners, and customers. More than 3,900 organizations use Docebo to deliver onboarding, enablement, compliance, and customer education from a single platform. Learning experiences are personalized at scale, with AI improving content discovery, recommendations, and automation to reduce manual administration. With skills-based insights, flexible delivery, and built-in analytics, Docebo helps organizations keep learning aligned to evolving roles and business goals, so people never stop learning as work changes.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 722

**User Satisfaction Scores:**

- **Ease of Use:** 8.4/10 (Category avg: 8.8/10)
- **Visualization:** 7.9/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.6/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.2/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Docebo Inc.](https://www.g2.com/sellers/docebo-inc)
- **Company Website:** https://www.docebo.com
- **Year Founded:** 2005
- **HQ Location:** Toronto
- **Twitter:** @docebo (6,643 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/docebo/ (1,025 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Instructional Designer, Training Manager
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 45% Enterprise, 44% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (129 reviews)
- Features (76 reviews)
- Course Creation (75 reviews)
- Customization (69 reviews)
- Intuitive (64 reviews)

**Cons:**

- Limited Features (47 reviews)
- Learning Curve (46 reviews)
- Limited Customization (46 reviews)
- Missing Features (38 reviews)
- Complexity (36 reviews)

  ### 5. [Thinkific](https://www.g2.com/products/thinkific/reviews)
  Thinkific is an award-winning learning commerce platform where courses and community come together to power business growth. Thinkific gives academies, experts, and businesses everything they need to create and sell online learning experiences, build communities, and grow their revenue — all from one platform. More than 35,000 customers — including companies like GoDaddy, Nasdaq, and ActiveCampaign — have generated billions in revenue using Thinkific, impacting more than 200 million people worldwide.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 375

**User Satisfaction Scores:**

- **Ease of Use:** 8.8/10 (Category avg: 8.8/10)
- **Visualization:** 7.4/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.1/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.2/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Thinkific](https://www.g2.com/sellers/thinkific)
- **Company Website:** https://www.thinkific.com
- **Year Founded:** 2012
- **HQ Location:** Vancouver, CA
- **Twitter:** @thinkific (10,790 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2605005/ (399 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Founder
  - **Top Industries:** E-Learning, Professional Training & Coaching
  - **Company Size:** 74% Small-Business, 20% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (100 reviews)
- Course Creation (60 reviews)
- Customer Support (57 reviews)
- Intuitive (47 reviews)
- Customization (36 reviews)

**Cons:**

- Limited Features (45 reviews)
- Limited Customization (42 reviews)
- Missing Features (32 reviews)
- Feature Issues (28 reviews)
- Expensive (20 reviews)

  ### 6. [LearnUpon LMS](https://www.g2.com/products/learnupon-lms/reviews)
  LearnUpon helps businesses deliver training that performs fast, focused, and built for impact. L&D teams rely on our tightly integrated LMS to deliver learning that sticks, upskills teams, and drives measurable business results. Whether it’s accelerating employee ramp-up, improving customer retention, or increasing partner performance, LearnUpon turns training into a performance driver rather than a check-the-box.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 236

**User Satisfaction Scores:**

- **Ease of Use:** 9.0/10 (Category avg: 8.8/10)
- **Visualization:** 7.5/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.5/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.2/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [LearnUpon](https://www.g2.com/sellers/learnupon)
- **Company Website:** https://www.learnupon.com
- **Year Founded:** 2012
- **HQ Location:** Dublin , Ireland
- **Twitter:** @learnupon (2,443 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2575430/ (329 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Computer Software, E-Learning
  - **Company Size:** 44% Mid-Market, 24% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (86 reviews)
- Customer Support (52 reviews)
- User-Friendly (49 reviews)
- Course Creation (44 reviews)
- Intuitive (43 reviews)

**Cons:**

- Limited Features (41 reviews)
- Limited Customization (29 reviews)
- Navigation Difficulties (25 reviews)
- Missing Features (23 reviews)
- Course Management (21 reviews)

  ### 7. [Clueso](https://www.g2.com/products/clueso/reviews)
  Clueso is the fastest way for SaaS companies to create software videos and help documentation for their products. Here’s how it works: Simply record/upload a rough screen recording of your product, and Clueso will instantly transform it into a studio-quality explainer video and a step-by-step how-to article. Here are some of the top features: Create videos Clueso handles every step of the video production process. It writes your video’s script and generates a professional AI-voiceover that stays perfectly in sync with your video. Clueso also enhances your video with stunning zoom effects, highlights, and branding! Create help articles From any screen recording of your product, Clueso’s AI can generate a step-by-step article with perfectly crafted steps and screenshots. Translate your content You can translate your videos and help articles to over 30 languages in just one click. Easily update out-of-date content Whenever your videos go out of date, you don’t need to remake them from scratch! Clueso makes it super-easy to replace outdated clips and voiceovers. Here are some of the top use cases for which companies use Clueso today: - Customer Education: Creating engaging videos and documentation for customer training. - Product Marketing: Creating new feature release videos and GIFs for in-app updates, newsletters, blogs and social media. - Learning & Development: Creating videos and documentation for internal tools and processes. - Sales Enablement: Creating use-case-specific product demo videos for customers, and internal team training content for sales processes and tools training.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 90

**User Satisfaction Scores:**

- **Ease of Use:** 9.5/10 (Category avg: 8.8/10)
- **Visualization:** 8.0/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 9.1/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 9.2/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Clueso](https://www.g2.com/sellers/clueso)
- **Year Founded:** 2023
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** https://www.linkedin.com/company/clueso (26 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 52% Small-Business, 41% Mid-Market


#### Pros & Cons

**Pros:**

- Video Recording (33 reviews)
- Content Creation (30 reviews)
- Ease of Use (29 reviews)
- Video Creation (26 reviews)
- Customer Support (22 reviews)

**Cons:**

- Slow Rendering (7 reviews)
- Editing Difficulties (6 reviews)
- Time Consumption (6 reviews)
- AI Limitations (4 reviews)
- Time Constraints (4 reviews)

  ### 8. [Hopscotch Product Tours](https://www.g2.com/products/hopscotch-product-tours/reviews)
  Hopscotch Product Tours is a no-code platform designed to help SaaS companies create interactive product tours and in-app messages, enhancing user onboarding and engagement. By guiding users through key features and workflows, Hopscotch aims to increase trial-to-paid conversions and reduce churn rates. Key Features and Functionality: - Interactive Product Tours: Develop step-by-step guides that allow users to interact with your application, facilitating a hands-on learning experience. - In-App Messaging: Communicate with users directly within your application to announce new features, provide tips, or share important updates. - Segmentation: Utilize conditional logic to tailor in-app messages and tours based on individual user activity, ensuring relevant and personalized experiences. - Customization: Align the appearance of tours and messages with your brand by customizing colors, fonts, and other design elements. - Campaigns: Schedule and manage in-app messaging campaigns to promote features or events at optimal times. - Browser SDK: For advanced use cases, interact with Hopscotch programmatically through a comprehensive browser SDK. Primary Value and User Solutions: Hopscotch addresses the challenge of effectively onboarding new users and ensuring they quickly realize the value of a product. By providing tools to create engaging and informative product tours without requiring developer resources, Hopscotch enables companies to: - Increase Conversions: Guide users to "Aha!" moments that lead to higher trial-to-paid conversion rates. - Reduce Churn: Help users achieve their desired outcomes through clear guidance, decreasing frustration and the likelihood of abandonment. - Accelerate Feature Adoption: Highlight new or underutilized features to encourage deeper engagement with the product. - Enhance User Education: Provide ongoing tips and insights to transform users into power users, maximizing the value they derive from the product. By streamlining the creation of interactive guides and messages, Hopscotch empowers SaaS companies to deliver a superior user experience, fostering customer satisfaction and loyalty.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 31

**User Satisfaction Scores:**

- **Ease of Use:** 9.9/10 (Category avg: 8.8/10)
- **Visualization:** 9.6/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 9.3/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 9.4/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Hopscotch](https://www.g2.com/sellers/hopscotch)
- **Year Founded:** 2020
- **HQ Location:** Toronto, CA
- **Twitter:** @hopscotch (10,198 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/hopscotchclub/ (11 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Computer Software
  - **Company Size:** 226% Mid-Market, 55% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (62 reviews)
- Onboarding (39 reviews)
- Intuitive (17 reviews)
- Interactive Learning (15 reviews)
- Customization (14 reviews)

**Cons:**

- Inadequate Analytics (13 reviews)
- Limited Customization (11 reviews)
- Integration Issues (8 reviews)
- Limited Features (8 reviews)
- Slow Performance (7 reviews)

  ### 9. [Continu](https://www.g2.com/products/continu/reviews)
  Continu is a modern learning management system (LMS) designed for enterprise organizations, offering a comprehensive solution for training, onboarding, and upskilling teams. This platform provides organizations with the tools necessary to create, scale, and measure their learning initiatives efficiently, catering to the diverse needs of today’s workforce. Targeted primarily at businesses seeking to enhance their employee training and development, Continu excels in environments where flexibility and adaptability are paramount. Its AI-powered features and workflow automations allow teams to engage in learning at their convenience, whether in-person or remotely. This flexibility is particularly beneficial for organizations navigating the complexities of hybrid work models, ensuring that learning opportunities are accessible to all employees, regardless of their location. One of the standout features of Continu is its capability to support extended enterprise training. This means that organizations can deliver consistent and high-quality learning experiences not only to internal employees but also to external stakeholders, such as customers, partners, and vendors. By providing a unified platform for all training needs, Continu helps maintain a cohesive learning environment that fosters collaboration and knowledge sharing across various groups. The platform is designed with user experience in mind, featuring a user-friendly interface and powerful integration capabilities. These integrations allow Continu to connect seamlessly with the tools and channels that teams already utilize, enhancing engagement and facilitating smoother adoption throughout the organization. This ease of use is crucial for driving learner participation and ensuring that training programs are effectively implemented. Continu also demonstrates a strong return on investment, as evidenced by its impressive customer satisfaction rating of 96%. Users report increased learner engagement, reduced ramp-up times for new employees, and significant time savings for administrators managing learning programs. These benefits contribute to overall cost savings and more effective training outcomes, making Continu a valuable asset for organizations committed to fostering a culture of continuous learning and development. In an era where adaptability and skill enhancement are essential for success, Continu stands out as a premier LMS solution for a wide range of industries and use cases.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 631

**User Satisfaction Scores:**

- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)
- **Visualization:** 9.4/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.8/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 9.5/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Continu](https://www.g2.com/sellers/continu)
- **Company Website:** https://www.continu.com/
- **Year Founded:** 2012
- **HQ Location:** San Francisco, California
- **Twitter:** @continu (368 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/continu-inc-/ (28 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Account Executive, Medical Assistant
  - **Top Industries:** Information Technology and Services, Hospital & Health Care
  - **Company Size:** 49% Enterprise, 37% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (179 reviews)
- Intuitive (108 reviews)
- Navigation Ease (83 reviews)
- Course Creation (69 reviews)
- Learning Resources (61 reviews)

**Cons:**

- Navigation Issues (40 reviews)
- Difficult Navigation (29 reviews)
- Not User-Friendly (29 reviews)
- Limited Features (27 reviews)
- Poor Interface Design (25 reviews)

  ### 10. [Litmos](https://www.g2.com/products/litmos/reviews)
  Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos offers the world’s easiest-to-use LMS and a comprehensive learning content library. Thousands of companies trust the solutions to create, curate, and connect learning content to employees, customers, and partners. Litmos empowers users to optimize training with Litmos’ AI Assistant. Natural language interaction personalizes learning journeys, improving knowledge retention and engagement. Managers also gain actionable insights to refine training and track progress, driving organizational excellence. Litmos’ proprietary AI infrastructure safeguards your data. Acquired by CallidusCloud in 2011, then by SAP in 2018, and by Francisco Partners in 2022, Litmos continues to innovate award-winning learning technology and set the standard for customer experience and satisfaction. The solutions are used by more than 30 million people in 150 countries, across 35 languages. Find more information at www.litmos.com.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 680

**User Satisfaction Scores:**

- **Ease of Use:** 8.5/10 (Category avg: 8.8/10)
- **Visualization:** 7.4/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.6/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.5/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Litmos](https://www.g2.com/sellers/litmos-bd5675b8-2888-49de-920f-8b3c24c746ce)
- **Company Website:** https://www.litmos.com/
- **Year Founded:** 2007
- **HQ Location:** San Ramon, California
- **Twitter:** @Litmos (7,882 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/litmos/ (223 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Training Manager, Training Coordinator
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 51% Mid-Market, 34% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (107 reviews)
- Customer Support (62 reviews)
- Features (57 reviews)
- Course Creation (52 reviews)
- Intuitive (43 reviews)

**Cons:**

- Reporting Issues (42 reviews)
- Poor Reporting (41 reviews)
- Inadequate Reporting (32 reviews)
- Limited Features (28 reviews)
- Limited Customization (25 reviews)

  ### 11. [Skillable](https://www.g2.com/products/skillable/reviews)
  Skillable is the trusted pioneer and innovator in hands-on learning and skill validation. In job and organization-tailored scenarios, people develop and validate their skills through live learning experiences that accelerate job readiness and produce performance-based skill data and intelligence. Since 2004, more than 400 global customers have created and launched 60 million labs, using Skillable to practice and validate their skills. To learn more, visit skillable.com.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 441

**User Satisfaction Scores:**

- **Ease of Use:** 9.0/10 (Category avg: 8.8/10)
- **Visualization:** 8.9/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 9.5/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.9/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Skillable](https://www.g2.com/sellers/skillable)
- **Company Website:** https://skillable.com/
- **Year Founded:** 2004
- **HQ Location:** New Port Richey, Florida
- **Twitter:** @skillable (599 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/skillable/ (301 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Customer Engineer, Microsoft Certified Trainer
  - **Top Industries:** Information Technology and Services, Professional Training & Coaching
  - **Company Size:** 37% Small-Business, 35% Mid-Market


#### Pros & Cons

**Pros:**

- Labs (36 reviews)
- Ease of Use (30 reviews)
- Hands-on Labs (26 reviews)
- Practical Labs (20 reviews)
- Hands-on Experience (18 reviews)

**Cons:**

- Lab Issues (16 reviews)
- Lab Malfunctions (13 reviews)
- Connectivity Issues (12 reviews)
- Lagging Labs (11 reviews)
- Unclear Instructions (11 reviews)

  ### 12. [WorkRamp](https://www.g2.com/products/workramp/reviews)
  WorkRamp, a Learning Pool company, is the AI-first LMS built for the modern enterprise. Through self-guided learning modules, interactive coaching functionalities, and robust certification paths, WorkRamp allows teams to build customized learning experiences at scale for employees, customers, and partners. With WorkRamp, training is easy to build and deploy for learning teams--and businesses save on costs and resources by consolidating learning across the entire business. Learn more by visiting workramp.com.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 615

**User Satisfaction Scores:**

- **Ease of Use:** 8.8/10 (Category avg: 8.8/10)
- **Visualization:** 7.7/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.6/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.4/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Learning Pool](https://www.g2.com/sellers/learning-pool)
- **Company Website:** https://learningpool.com/
- **Year Founded:** 2006
- **HQ Location:** Derry, IE
- **Twitter:** @LearningPool (6,595 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/learning-pool-ltd/ (414 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Customer Success Manager, Account Executive
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 72% Mid-Market, 16% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (138 reviews)
- Course Creation (70 reviews)
- Customer Support (61 reviews)
- Intuitive (57 reviews)
- Helpful (51 reviews)

**Cons:**

- Missing Features (47 reviews)
- Limited Features (40 reviews)
- Limited Customization (38 reviews)
- Inadequate Reporting (25 reviews)
- Feature Issues (23 reviews)

  ### 13. [LearnWorlds](https://www.g2.com/products/learnworlds/reviews)
  LearnWorlds is a learning management system (LMS) designed for creators, businesses, and educators who need to deliver structured and branded online learning at scale. The platform combines course creation, learner management, ecommerce, analytics, mobile learning, and automation into one system, reducing the need for multiple tools. LearnWorlds supports a wide range of learning scenarios, including professional training, internal employee training, and customer education. It is used by more than 12,000 customers across over 150 countries and delivers learning experiences to more than 32 million learners worldwide. The platform supports both free and paid learning programs and is used by organizations that want control over their content, branding, data, and revenue. Common problems LearnWorlds helps solve: - Many teams struggle with scattered tools, limited reporting, and poor learner engagement. LearnWorlds is built for users who need: - One place to create, manage, and update learning content - Clear visibility into learner progress, engagement, and outcomes - Flexible access rules for different audiences, roles, or companies - A branded learning experience that looks and feels like their own - A reliable way to sell and deliver learning programs Key use cases: - Professional training: Design and sell structured training programs with certifications, mobile access, and flexible course formats. Useful for training providers, consultants, and experts who want to deliver repeatable programs and track learner progress. - Internal training and compliance: Train employees using SCORM and HTML5 content, single sign-on, advanced permissions, and reporting. Common use cases include onboarding, compliance training, and continuous development. - Customer education: Onboard and educate customers with role-based access, learning paths, and progress tracking. This supports product adoption, retention, and consistent customer knowledge at scale.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 371

**User Satisfaction Scores:**

- **Ease of Use:** 8.8/10 (Category avg: 8.8/10)
- **Visualization:** 8.7/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.9/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.9/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [LearnWorlds](https://www.g2.com/sellers/learnworlds)
- **Company Website:** https://www.learnworlds.com/
- **Year Founded:** 2014
- **HQ Location:** Limassol, Greece
- **Twitter:** @LearnWorlds (2,958 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/5091487/ (180 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Owner
  - **Top Industries:** E-Learning, Professional Training & Coaching
  - **Company Size:** 88% Small-Business, 11% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (21 reviews)
- Ease of Use (14 reviews)
- Feature Diversity (14 reviews)
- Excellent Support (12 reviews)
- Helpful (12 reviews)

**Cons:**

- Limited Features (11 reviews)
- Limited Customization (8 reviews)
- Missing Features (8 reviews)
- Not Intuitive (7 reviews)
- Not User-Friendly (7 reviews)

  ### 14. [Sana Learn](https://www.g2.com/products/sana-learn/reviews)
  Sana is an AI company building the next generation of knowledge tools. Sana’s products are trusted by the world's most pioneering companies and backed by world-leading investors, including NEA, Menlo Ventures, and EQT Ventures, having raised over $130 million to date. Sana Learn is the only learning platform designed to move you beyond creating one-size-fits-all content to a truly dynamic, personalized learning experience at scale. Trusted by market leaders and innovators alike, Sana Learn integrates seamlessly with your existing tools while providing enterprise-grade security and compliance.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 95

**User Satisfaction Scores:**

- **Ease of Use:** 9.4/10 (Category avg: 8.8/10)
- **Visualization:** 8.8/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.7/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.3/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Sana Labs](https://www.g2.com/sellers/sana-labs)
- **Company Website:** https://www.sanalabs.com/
- **Year Founded:** 2016
- **HQ Location:** Stockholm, SE
- **Twitter:** @sanalabs (4,139 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/sana-labs/ (591 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Financial Services, Information Technology and Services
  - **Company Size:** 50% Mid-Market, 32% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (18 reviews)
- Intuitive (14 reviews)
- Navigation Ease (8 reviews)
- Easy Setup (7 reviews)
- AI Integration (6 reviews)

**Cons:**

- Missing Features (6 reviews)
- Feature Issues (4 reviews)
- Limited Features (3 reviews)
- Time-Consuming (3 reviews)
- Time Management (3 reviews)

  ### 15. [DigitalChalk LMS](https://www.g2.com/products/digitalchalk-lms/reviews)
  DigitalChalk is the LMS you want and the partner you deserve. We are the LMS you want. We offer a full-featured LMS that industry experts such as Brandon Hall and Talented Learning consistently rank among the best in the industry. We give you everything you need to plan, manage, and deliver high-impact training and certification programs 24x7x365 to your learning audience with confidence. All in a platform that is easy for you and your learners to use but powerful and flexible to meet your unique needs. We bring deep technical expertise and an unwavering commitment to continuously improving our platform. In the past 18 months, we’ve added cutting-edge features like interactive video, advanced testing, and predictive analytics that enable you to deliver the best possible learning experiences. We never stop enhancing and building the best LMS in the market. We are the partner you deserve. Most organizations hate their LMS but suffer regardless. We’ve walked in your shoes and experienced the challenges of running training businesses and eLearning operations. For this reason, we offer fanatical, white glove service to you and your learners. Our average customer tenure exceeds 5 years, and our customer satisfaction scores rival top brands such as Ritz Carlton, American Express and Tesla. Whether you are implementing your first LMS or migrating to a new platform, we will guide you through every step. We are fully committed to your success.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 49

**User Satisfaction Scores:**

- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)
- **Visualization:** 8.5/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 9.2/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 9.9/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [DigitalChalk](https://www.g2.com/sellers/digitalchalk-fbdcbd00-6260-407a-bb7c-4fa66c7305ef)
- **Company Website:** https://digitalchalk.com
- **Year Founded:** 2006
- **HQ Location:** The Woodlands, TX
- **LinkedIn® Page:** https://www.linkedin.com/company/digitalchalk/ (33 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Education Management
  - **Company Size:** 48% Small-Business, 23% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (13 reviews)
- Customer Support (8 reviews)
- Helpful (8 reviews)
- Setup Ease (7 reviews)
- Course Creation (6 reviews)

**Cons:**

- Learning Curve (4 reviews)
- Limited Customization (3 reviews)
- Limited Features (3 reviews)
- Poor Reporting (3 reviews)
- Inadequate Reporting (2 reviews)

  ### 16. [Skilljar by Gainsight](https://www.g2.com/products/skilljar-by-gainsight/reviews)
  Skilljar by Gainsight is a purpose-built Customer Education platform and the external LMS within Gainsight’s Customer OS. Backed by Gainsight’s leadership in Customer Success, Skilljar helps companies turn education into a strategic driver of adoption, retention, and growth. Skilljar enables revenue teams to deliver branded, personalized learning experiences that support customers from onboarding through ongoing product enablement. By connecting education data with customer and business systems, teams gain clear visibility into how learning impacts product usage, customer health, and expansion. Whether delivered through your academy, embedded in your product, or integrated with your community, Skilljar helps teams scale education with measurable business impact —transforming training from a support initiative into a core lever for customer growth.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 370

**User Satisfaction Scores:**

- **Ease of Use:** 8.9/10 (Category avg: 8.8/10)
- **Visualization:** 8.3/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.8/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.8/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Gainsight Inc.](https://www.g2.com/sellers/gainsight-inc)
- **Company Website:** https://www.gainsight.com
- **Year Founded:** 2009
- **HQ Location:** San Francisco, CA
- **Twitter:** @GainsightHQ (13,148 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/841640/ (1,107 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Customer Education Manager
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 66% Mid-Market, 18% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (5 reviews)
- Customer Support (4 reviews)
- Comprehensive Features (3 reviews)
- Helpful (3 reviews)
- Integrations (3 reviews)

**Cons:**

- Inadequate Reporting (3 reviews)
- Poor Reporting (3 reviews)
- Time-Consuming (3 reviews)
- Course Management (2 reviews)
- Limited Customization (2 reviews)

  ### 17. [ReadyTech](https://www.g2.com/products/readytech/reviews)
  💡 Overview ReadyTech is the leading cloud-based platform for delivering immersive IT training — both instructor-led and self-paced. Trusted by global tech leaders like Adobe, Google, Siemens, MathWorks, OpenText, and BMC Software, ReadyTech simplifies how training teams manage, deliver, and scale virtual labs and course experiences worldwide. Whether you're delivering a hands-on technical class or launching a global training program, ReadyTech gives you the flexibility and control to train your global audience — with best-in-class support and infrastructure. ☁️ Flexible Lab Hosting Options Choose from any setup — all accessible via browser, with full instructor oversight and control: ReadyTech Cloud: Fully managed and optimized virtual lab hosting On-Premise Hardware: Use classroom computers or in-house servers securely via browser Bring Your Own Cloud: Seamless support for AWS, Azure, and GCP Local Labs (for SaaS or Secure Environments): Students use their own devices, while instructors track progress and assist remotely Instructors can view each student’s lab, monitor engagement, and provide real-time help with a single click. 🔑 Product Highlights 🎓 Self-Paced Training Portal Deliver complete on-demand courses with: Built-in registration and payment Hands-on labs with auto start/stop Integrated videos, quizzes, and polls Learner progress tracking 🧑‍🏫 Instructor-Led Training Portal Everything instructors need, in one place: Access virtual classrooms Manage labs and course materials Monitor engagement and performance in real time 🔌 RESTful API & LTI Integration Easily connect ReadyTech to your LMS, CRM, or other training systems. ✅ Why Customers Choose ReadyTech Powerful features built for technical training Global support and scalability Trusted by top enterprise software companies Modern UX for instructors, admins, and learners True flexibility for cloud, on-prem, or hybrid lab delivery 🌍 All-in-One Training Delivery Platform ReadyTech is purpose-built for modern, technical education — whether instructor-led, self-paced, or hybrid. Our cloud-based applications make it easy to schedule, deliver, and manage hands-on training at scale, with full visibility and control for instructors, admins, and training managers. We offer unmatched flexibility in lab hosting — from ReadyTech’s global infrastructure to on-premise hardware, or bring-your-own environments in AWS, Azure, or GCP.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 214

**User Satisfaction Scores:**

- **Ease of Use:** 8.9/10 (Category avg: 8.8/10)
- **Visualization:** 8.1/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 7.9/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.0/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [ReadyTech Corporation](https://www.g2.com/sellers/readytech-corporation)
- **Company Website:** https://www.ReadyTech.com
- **Year Founded:** 1993
- **HQ Location:** Oakland, CA
- **Twitter:** @readytech (133 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/128831/ (42 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Consultant, Student
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 37% Enterprise, 33% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (18 reviews)
- Ease of Use (15 reviews)
- Reliability (11 reviews)
- Setup Ease (11 reviews)
- Fast Response (10 reviews)

**Cons:**

- Connectivity Issues (6 reviews)
- Audio Issues (4 reviews)
- Audio Quality (4 reviews)
- Limited Features (4 reviews)
- Technical Issues (4 reviews)

  ### 18. [MeltingSpot](https://www.g2.com/products/meltingspot/reviews)
  MeltingSpot is the first Digital Adoption & User Training Platform built to help every user master software and AI faster, with less friction, and with guidance and training that actually drives long-term adoption. While traditional Digital Adoption Platforms focus mainly on walkthroughs and tooltips, MeltingSpot goes further by combining guidance + real in-app learning. The platform delivers contextual, proactive, and personalized guidance and training experiences directly inside the software, where learning actually happens. Designed for both SaaS vendors and large enterprises, MeltingSpot adapts to two major adoption challenges: - Helping customers adopt and activate features inside SaaS products - Helping employees master internal tools like ERP, CRM and more… And leverage AI wherever it can be. MeltingSpot also includes an AI-powered content engine, enabling teams to instantly turn PDFs, videos, or documents into ready-to-use in-app learning modules. I - Key Use cases 🔵 For SaaS Vendors: Customer Software Adoption MeltingSpot helps Customer Success and Product Marketing teams scale digital customer success by delivering in-app guidance and training that make users autonomous. Use cases: - Customer Onboarding: Make onboarding effortless for every new customer with guided, in-product journeys. - Digital Customer Success: Scale your CS impact with in-app guidance and training, without adding headcount. - Customer Education: Keep your customers learning, engaged, and loyal with a continuous in-app education layer. - Product Marketing: Turn every feature launch into real product adoption with targeted in-app announcements and training. Typical outcomes: faster onboarding, higher feature adoption, and reduced support load. 🟣 For Large Enterprises: Employee Software Adoption MeltingSpot improves the way employees adopt mission-critical tools by delivering continuous, in-workflow training, far beyond one-off classroom sessions or lengthy documentation. Use cases: - Change Management: Support large-scale software rollouts with in-app training assistants that reduce friction. - AI Transformation: Accelerate AI features adoption where work gets done, inside the tools employees already use. - Sales Enablement: Train your sales teams where they sell, directly in their CRM. Typical outcomes: better tool mastery, improved productivity, and fewer errors or support escalations. II - What makes MeltingSpot unique - A next-gen DAP that combines guidance + training, not just step-by-step walkthroughs - AI-powered content creation (from PDFs, videos, articles…) - Personalized delivery based on user activity, behavior, and skills - Lightweight, no-code deployment with minimal setup - A cost-efficient adoption model: as user autonomy increases, reliance on live training, support tickets, and manual enablement decreases, helping teams control and reduce adoption and training costs over time - Designed for both customer and employee software adoption III - Results observed by customers - Accelerated software and feature adoption - Higher user satisfaction and autonomy - Significant reduction in support and training overhead - Improved data quality and process compliance for enterprises IV - Trusted by SaaS vendors and global enterprises MeltingSpot is trusted by software companies looking to reduce customer adoption friction, and by large enterprises seeking to improve employee mastery of business-critical tools.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 61

**User Satisfaction Scores:**

- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)
- **Visualization:** 8.4/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.5/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.2/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [MeltingSpot](https://www.g2.com/sellers/meltingspot)
- **Year Founded:** 2021
- **HQ Location:** Paris , FR
- **Twitter:** @MeltingSpot_EU (42 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/meltingspot/ (21 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Computer Software
  - **Company Size:** 52% Small-Business, 36% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (13 reviews)
- User-Friendly (10 reviews)
- Intuitive Experience (8 reviews)
- Feature Diversity (7 reviews)
- Responsive Support (7 reviews)

**Cons:**

- Limited Customization (8 reviews)
- Limited Features (7 reviews)
- Lack of Intuitiveness (3 reviews)
- Integration Issues (2 reviews)
- Notification Issues (2 reviews)

  ### 19. [TalentLMS](https://www.g2.com/products/talentlms/reviews)
  TalentLMS is a learning management system (LMS) designed to facilitate effective training and development for organizations of all sizes. This platform aims to streamline the training process, making it accessible and engaging for users while providing comprehensive support and resources. With its customizable interface and user-friendly features, TalentLMS empowers teams to embrace learning as an integral part of their work culture. The platform caters to a diverse audience, including businesses, educational institutions, and non-profit organizations. TalentLMS is particularly beneficial for teams looking to enhance their training programs without overwhelming their members. It serves various use cases, from onboarding new employees and compliance training to skill development and continuous education. By consolidating all training materials and tools in one location, TalentLMS ensures that users can easily access the resources they need without disrupting their workflow. Key features of TalentLMS include the ability to create and manage training courses effortlessly. Users can design courses, incorporate assessments such as quizzes, and host live training sessions. The platform also offers a library of pre-made courses through TalentLibrary, enabling organizations to kickstart their training initiatives quickly. Additionally, TalentLMS allows for the organization of training content to keep learners on track, ensuring that managers can oversee progress without confusion. Customization is a significant advantage of TalentLMS, as users can tailor their training hub to reflect their brand and meet the specific needs of their audience. This includes designing a personalized homepage and localizing content in various languages. The platform supports learning on any device, enhancing accessibility and engagement. Features such as gamification further promote user adoption, making the training experience enjoyable and motivating. Moreover, TalentLMS provides tools for scaling training efforts, including automation of repetitive tasks, the creation of sub-accounts for different teams or departments, and robust reporting capabilities to analyze training outcomes. Organizations like Google, Amazon, Meta, Unilever, and OpenAI have successfully leveraged TalentLMS to automate their training processes and improve key performance metrics. By joining the ranks of over 70,000 teams worldwide, organizations can harness the power of TalentLMS to achieve their training goals effectively.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 747

**User Satisfaction Scores:**

- **Ease of Use:** 9.0/10 (Category avg: 8.8/10)
- **Visualization:** 8.0/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.0/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.3/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Epignosis LLC](https://www.g2.com/sellers/epignosis-llc)
- **Company Website:** https://www.epignosishq.com
- **Year Founded:** 2012
- **HQ Location:** San Francisco, California
- **Twitter:** @TalentLMS (44,319 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/epignosis-ltd/ (262 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Director
  - **Top Industries:** E-Learning, Education Management
  - **Company Size:** 49% Small-Business, 40% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (118 reviews)
- Course Creation (62 reviews)
- Features (51 reviews)
- Customer Support (48 reviews)
- Easy Setup (45 reviews)

**Cons:**

- Limited Features (45 reviews)
- Missing Features (39 reviews)
- Limited Customization (32 reviews)
- Reporting Issues (20 reviews)
- Feature Issues (19 reviews)

  ### 20. [Instruqt](https://www.g2.com/products/instruqt/reviews)
  Instruqt is the go-to platform for software companies looking to engage developers through hands-on product adoption. We make complex technology easy to understand through interactive, real-world experiences that showcase true product value. Our platform enables marketing, sales, and education teams at cutting-edge companies like MongoDB, Datadog, Hashicorp, and Google to create immersive demos, self-guided trials, and scalable training—without the extra complexity. By integrating seamlessly across the go-to-market journey, Instruqt empowers businesses to attract qualified leads, accelerate sales cycles, and build product champions. Book a demo today: https://instruqt.com/demo


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 60

**User Satisfaction Scores:**

- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)
- **Visualization:** 8.3/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.6/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.3/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [instruqt](https://www.g2.com/sellers/instruqt)
- **Company Website:** https://instruqt.com
- **Year Founded:** 2018
- **HQ Location:** Hilversum, North Holland
- **Twitter:** @instruqt (2,663 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/instruqt (33 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 51% Mid-Market, 41% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (20 reviews)
- Hands-on Labs (16 reviews)
- Course Creation (13 reviews)
- Easy Creation (12 reviews)
- Experience (12 reviews)

**Cons:**

- Learning Curve (4 reviews)
- Missing Features (4 reviews)
- Complex Configuration (3 reviews)
- Difficult Setup (3 reviews)
- Integration Issues (3 reviews)

  ### 21. [iSpring LMS](https://www.g2.com/products/ispring-lms/reviews)
  iSpring LMS is a feature-rich platform that helps companies accelerate their business momentum through ROI-efficient training. The LMS enables the entire training cycle with clarity and consistency, from structured onboarding to continuous employee development. It helps reduce employee turnover, improve performance, and ensure that teams stay aligned, skilled, and ready to support the company’s long-term growth. iSpring LMS gives managers and trainers a simple way to organize training, guide employees through skill-building, and see exactly how their learners are progressing. Employees get a clear path to follow, and leaders get the visibility they need to support growth, maintain standards, and keep performance on track. Here are the core capabilities that make this possible: - The mirrored organizational structure reflects how your company works, so training stays aligned with roles and teams. - Specified learning tracks guide learners step by step through required courses and programs. - Detailed reporting highlights progress, deadlines, and knowledge gaps with actionable insights. - The Supervisor Dashboard gives managers instant visibility into team performance without extra admin work. - Automated workflows handle enrollments, reminders, and assignments, saving time and reducing manual tasks. - The corporate portal and newsfeed centralize updates and announcements to keep everyone aligned. - 360-Degree Reviews gather well-rounded performance feedback from peers and supervisors. - On-The-Job Training validates real-world skills with structured checklists. - Knowledge Base gives employees quick access to SOPs, product info, and internal documentation. - Development Plans build personalized growth paths that connect training to long-term skill development.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 144

**User Satisfaction Scores:**

- **Ease of Use:** 9.0/10 (Category avg: 8.8/10)
- **Visualization:** 8.6/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.6/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.7/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [iSpring](https://www.g2.com/sellers/ispring)
- **Company Website:** https://www.ispringsolutions.com
- **Year Founded:** 2001
- **HQ Location:** Alexandria, VA
- **Twitter:** @iSpringPro (6,527 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/876420/ (259 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** E-Learning, Computer Software
  - **Company Size:** 51% Mid-Market, 38% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (48 reviews)
- Course Creation (34 reviews)
- User-Friendly (32 reviews)
- Customer Support (30 reviews)
- Intuitive (28 reviews)

**Cons:**

- Limited Features (19 reviews)
- Missing Features (18 reviews)
- Integration Issues (13 reviews)
- Limited Customization (12 reviews)
- Limited Functionality (12 reviews)

  ### 22. [Adobe Learning Manager (formerly Adobe Captivate Prime)](https://www.g2.com/products/adobe-learning-manager/reviews)
  Adobe Learning Manager is a cloud-based learning management system (LMS) for mid to large enterprises with a range of features to provide personalized learning at scale for partners, customers and employees alike. The SaaS learning platform is used extensively by large Fortune 500 firms and mid-sized enterprises across industries worldwide. Learning Manager provides business leaders and learning administrators with a range of features to conduct large scale customer onboarding, partner training and employee skilling programs. The primary features of Learning Manager are - Unified learning experience with headless learning environment - Gamification and social learning - Hybrid learning - Low-code and open API based integrations with enterprise applications - Automated learning plans and learning paths - LCMS functionalities and xAPI integrations - Customizable reports - Extended enterprise learning Learning Manager also comes with a marketplace of more than 86,000 courses curated across 30+ playlists from the world’s leading publishers such as EdX, Blinkist, Thomson Reuters and others. A range of easy integrations with enterprise apps such as Salesforce, FTP, MS Teams, Adobe Connect, Marketo Engage and Adobe Commerce, Learning Manager helps offer a variety of use-cases for organizations to expand training as a core-component of their customer and partner focused initiatives.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 297

**User Satisfaction Scores:**

- **Ease of Use:** 7.8/10 (Category avg: 8.8/10)
- **Visualization:** 8.0/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.3/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.9/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Adobe](https://www.g2.com/sellers/adobe)
- **Year Founded:** 1982
- **HQ Location:** San Jose, CA
- **Twitter:** @Adobe (956,297 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1480/ (41,539 employees on LinkedIn®)
- **Ownership:** NASDAQ:ADBE

**Reviewer Demographics:**
  - **Who Uses This:** Instructional Designer
  - **Top Industries:** E-Learning, Information Technology and Services
  - **Company Size:** 34% Small-Business, 34% Enterprise


  ### 23. [Trainn](https://www.g2.com/products/guider-labs-inc-trainn/reviews)
  Trainn is a customer education platform for SaaS companies that enables customer-facing teams to create product training content - such as videos and guides - and deliver it across knowledge bases, learning management systems (LMS), and in-app experiences to support onboarding, product adoption, and customer success at scale. Our All-in-one customer education platform features: Content Authoring Hub: Create professional training content in minutes - from product demo videos to interactive walkthroughs, without any technical expertise Branded Knowledge Base: Reduce support tickets with a self-serve help center featuring intelligent search and role-based content personalization No-Code LMS: Scale customer training with a branded academy that delivers personalized learning paths, driving product adoption and retention In-app Tutorials: Embed help videos and guides directly inside your product so customers get instant answers without leaving their workflow Looking for a modern solution to your customer's training needs? Try https://trainn.co/


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 67

**User Satisfaction Scores:**

- **Ease of Use:** 8.9/10 (Category avg: 8.8/10)
- **Visualization:** 8.0/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.1/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.5/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Guider Labs](https://www.g2.com/sellers/guider-labs)
- **Year Founded:** 2020
- **HQ Location:** Wilmington, US
- **Twitter:** @TrainnHQ (126 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/trainn/ (14 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Customer Success Manager
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 57% Mid-Market, 42% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (24 reviews)
- Video Creation (18 reviews)
- Easy Creation (15 reviews)
- Team Collaboration (11 reviews)
- Content Creation (10 reviews)

**Cons:**

- AI Limitations (6 reviews)
- Recording Issues (5 reviews)
- Voice Quality (5 reviews)
- Bug Issues (4 reviews)
- Limited Features (4 reviews)

  ### 24. [Thought Industries](https://www.g2.com/products/thought-industries/reviews)
  Thought Industries is the world’s leading Enterprise Learning software platform, empowering businesses to create compelling learning experiences for customers, partners and professionals. These experiences help businesses grow revenue, increase customer loyalty, and ensure customer success across technology, manufacturing, healthcare and other industries with complex products and training requirements. Thought Industries was founded in 2013 around the core belief that online learning experiences should be modern, intuitive, engaging, and scalable. Headquartered in Boston, Thought Industries has offices across North America and Europe.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 158

**User Satisfaction Scores:**

- **Ease of Use:** 7.9/10 (Category avg: 8.8/10)
- **Visualization:** 7.6/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.3/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 7.8/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Thought Industries](https://www.g2.com/sellers/thought-industries)
- **Year Founded:** 2012
- **HQ Location:** Boston, MA
- **Twitter:** @thoughtind (1,193 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/5138750/ (93 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Computer Software, Professional Training & Coaching
  - **Company Size:** 46% Mid-Market, 33% Small-Business


#### Pros & Cons

**Pros:**

- Collaboration (1 reviews)
- Customer Success (1 reviews)
- Customer Support (1 reviews)
- Engagement (1 reviews)
- Helpful (1 reviews)

**Cons:**

- Feature Enhancement (1 reviews)
- Limited Customization (1 reviews)
- Time-Consuming (1 reviews)

  ### 25. [Acorn PLMS](https://www.g2.com/products/acorn-plms/reviews)
  Acorn PLMS (Performance Learning Management System) is a dynamic AI-powered platform that connects performance and learning. It’s the only solution that shows learners how to be successful in their role, guides leaders through productive performance conversations and ties development plans to organizational goals. Acorn captures things that are already happening and makes them easy to find. It facilitates knowledge transfer between employees and fosters a learning-in-the-flow culture where everyone helps each other get better. By presenting contextual learning opportunities while linking learning and performance, Acorn equips people to excel in precisely the ways that positively impact outcomes. Acorn enables companies, governments and other institutions worldwide to consistently align individual growth with business objectives through a performance-oriented LMS. Designed to codify and operationalize capabilities to improve organizational efficiency, Acorn curates internal and third party sources and intelligently serves up the right learning recipe for each person’s betterment. It also captures key interactions hidden within organizations, transforming them into shareable learning assets that promote knowledge exchange at scale. Acorn’s AI collects tangible evidence of behavior change, creating a comprehensive record of individual learning experiences mapped to their impact on performance. It facilitates continual employee assessment in a feedback loop that measures improvement not completions. This enables companies to identify people with desired capabilities, promote from within and enhance retention, engagement and satisfaction. Uniquely, Acorn addresses the issue of multiple LMSs plaguing organizations, providing one PLMS for employee, partner, customer, member and citizen use cases.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 78

**User Satisfaction Scores:**

- **Ease of Use:** 8.9/10 (Category avg: 8.8/10)
- **Visualization:** 8.1/10 (Category avg: 8.3/10)
- **Multiple Content Types:** 8.6/10 (Category avg: 8.7/10)
- **Content Storage and Management:** 8.2/10 (Category avg: 8.5/10)


**Seller Details:**

- **Seller:** [Acorn](https://www.g2.com/sellers/acorn)
- **Company Website:** https://acorn.works/
- **Year Founded:** 2014
- **HQ Location:** Canberra, AU
- **Twitter:** @acornplms (58 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/acorn-plms (95 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Government Administration, Non-Profit Organization Management
  - **Company Size:** 54% Mid-Market, 24% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (30 reviews)
- Customer Support (24 reviews)
- Helpful (19 reviews)
- User-Friendly (19 reviews)
- User Interface (16 reviews)

**Cons:**

- Limited Features (9 reviews)
- Missing Features (7 reviews)
- Limitations (6 reviews)
- Integration Issues (5 reviews)
- Not User-Friendly (5 reviews)



## Parent Category

[Customer Service Software](https://www.g2.com/categories/customer-service)



## Related Categories

- [Course Authoring Software](https://www.g2.com/categories/course-authoring)
- [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems)
- [Training Management Software](https://www.g2.com/categories/training-management-systems)