Best Customer Education Software - Page 4

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Customer education software, also known as customer training software, is designed to deliver educational content to customers and other external audiences. Customer education platforms are used to improve the overall customer experience by providing information around product onboarding, product training, technical support, etc., resulting in reduced customer support asks. Sales and customer success teams use these platforms to improve product adoption, customer satisfaction (i.e., NPS scores), customer retention and loyalty, as well as revenue expansion.

Unlike learning management systems (LMS) and corporate learning management systems, customer education platforms are focused on providing educational content and training to external clients, and often integrate with other customer-focused software such as CRM software, marketing automation software, customer success software, and help desk software.

To qualify for inclusion in the Customer Education category, a product must:

Allow users to create and manage interactive training experiences for customers or external partners
Provide users with analytics and reporting dashboards to measure the impacts on customer adoption and retention, as well as the ability to track learner progress
Enable users to white-label, or customize, their customer education portal
Integrate with other customer-facing tools, like CRM software, customer success software, or marketing automation software

Best Customer Education Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
55 Listings in Customer Education Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GyrusAim LMS supports a wide range of training formats, including eLearning (SCORM), instructor-led training (ILT), virtual instructor-led training (vILT), blended learning, learning paths, on-the-job

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 54% Small-Business
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GyrusAim Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    4
    Customer Support
    3
    Ease of Use
    3
    Course Creation
    2
    Learning Resources
    2
    Cons
    Inadequate Reporting
    2
    Limited Features
    2
    Missing Features
    2
    Poor Reporting
    2
    Access Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GyrusAim features and usability ratings that predict user satisfaction
    9.6
    Ease of Use
    Average: 9.0
    10.0
    Visualization
    Average: 8.2
    10.0
    Multiple Content Types
    Average: 8.6
    10.0
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1987
    HQ Location
    Richmond, VA
    Twitter
    @gyrussystems
    1,418 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GyrusAim LMS supports a wide range of training formats, including eLearning (SCORM), instructor-led training (ILT), virtual instructor-led training (vILT), blended learning, learning paths, on-the-job

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 54% Small-Business
  • 46% Mid-Market
GyrusAim Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
4
Customer Support
3
Ease of Use
3
Course Creation
2
Learning Resources
2
Cons
Inadequate Reporting
2
Limited Features
2
Missing Features
2
Poor Reporting
2
Access Limitations
1
GyrusAim features and usability ratings that predict user satisfaction
9.6
Ease of Use
Average: 9.0
10.0
Visualization
Average: 8.2
10.0
Multiple Content Types
Average: 8.6
10.0
Content Storage and Management
Average: 8.5
Seller Details
Year Founded
1987
HQ Location
Richmond, VA
Twitter
@gyrussystems
1,418 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Simplemnt is a smart, multi-step form to collaborate with customers on next steps, share content, and consolidate your onboarding experience into one place

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 200% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Simplemnt features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

Simplemnt is a smart, multi-step form to collaborate with customers on next steps, share content, and consolidate your onboarding experience into one place

Users
No information available
Industries
No information available
Market Segment
  • 200% Mid-Market
Simplemnt features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UpsideLMS by Invince is an AI-powered LMS leveraging cloud, online and offline learning, formal and informal (social) training to enable easy & effective management of L&D programs. It is a mo

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 57% Mid-Market
    • 36% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • UpsideLMS by Invince Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Comprehensive Content
    1
    Content Quality
    1
    Customizability
    1
    Customization
    1
    Cons
    Expensive
    2
    Data Inaccuracy
    1
    Visibility Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UpsideLMS by Invince features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2004
    HQ Location
    Pune, Maharashtra
    Twitter
    @Invincetech
    538 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    85 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UpsideLMS by Invince is an AI-powered LMS leveraging cloud, online and offline learning, formal and informal (social) training to enable easy & effective management of L&D programs. It is a mo

Users
No information available
Industries
No information available
Market Segment
  • 57% Mid-Market
  • 36% Enterprise
UpsideLMS by Invince Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Comprehensive Content
1
Content Quality
1
Customizability
1
Customization
1
Cons
Expensive
2
Data Inaccuracy
1
Visibility Issues
1
UpsideLMS by Invince features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2004
HQ Location
Pune, Maharashtra
Twitter
@Invincetech
538 Twitter followers
LinkedIn® Page
www.linkedin.com
85 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Elevate Learning with aTalent LXP: Empower Your Team to Continuously Develop Skills, Share Knowledge, and Learn from Internal Experts in a Seamless AI-Powered Experience.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • aTalent Learn features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    aTalent
    HQ Location
    Singapore
    LinkedIn® Page
    www.linkedin.com
    56 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Elevate Learning with aTalent LXP: Empower Your Team to Continuously Develop Skills, Share Knowledge, and Learn from Internal Experts in a Seamless AI-Powered Experience.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
aTalent Learn features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
aTalent
HQ Location
Singapore
LinkedIn® Page
www.linkedin.com
56 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With CareAR, you can achieve faster issue resolution, reduce dispatches, and improve customer satisfaction scores. Our Service Experience Management (SXM) Platform provides remote AR support and self-

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CareAR features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    Plano, TX
    Twitter
    @carear_com
    532 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

With CareAR, you can achieve faster issue resolution, reduce dispatches, and improve customer satisfaction scores. Our Service Experience Management (SXM) Platform provides remote AR support and self-

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
CareAR features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2018
HQ Location
Plano, TX
Twitter
@carear_com
532 Twitter followers
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EduBrite provides a SaaS-based online learning platform that enables businesses and training institutes to deliver end-to-end training solutions to their employees, partners and customers.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • EduBrite Systems Software features and usability ratings that predict user satisfaction
    1.7
    Ease of Use
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2005
    HQ Location
    N/A
    Twitter
    @edubrite
    239 Twitter followers
    LinkedIn® Page
    news.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EduBrite provides a SaaS-based online learning platform that enables businesses and training institutes to deliver end-to-end training solutions to their employees, partners and customers.

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
EduBrite Systems Software features and usability ratings that predict user satisfaction
1.7
Ease of Use
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2005
HQ Location
N/A
Twitter
@edubrite
239 Twitter followers
LinkedIn® Page
news.linkedin.com
12 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iTacit is the frontline digital workplace and training system you're looking for. iTacit transforms the challenges of today’s tight labor market into a platform for success. Our end-to-end software

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 25% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • iTacit Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Easy Setup
    2
    Helpful
    2
    Simple
    2
    Access Convenience
    1
    Cons
    Complex Terminology
    1
    Confusing Interface
    1
    Confusion
    1
    Lacking Features
    1
    Lack of Information
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • iTacit features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    iTacit
    Company Website
    Year Founded
    2011
    HQ Location
    Fredericton, NB
    Twitter
    @iTacitInc
    767 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iTacit is the frontline digital workplace and training system you're looking for. iTacit transforms the challenges of today’s tight labor market into a platform for success. Our end-to-end software

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 25% Small-Business
iTacit Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Easy Setup
2
Helpful
2
Simple
2
Access Convenience
1
Cons
Complex Terminology
1
Confusing Interface
1
Confusion
1
Lacking Features
1
Lack of Information
1
iTacit features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
iTacit
Company Website
Year Founded
2011
HQ Location
Fredericton, NB
Twitter
@iTacitInc
767 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At LearnCove we believe in simplifying complex workflows by unifying training, compliance, and quality into one seamless platform. Embrace a transformative approach alongside our growing community of

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LearnCove features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    LearnCove
Product Description
How are these determined?Information
This description is provided by the seller.

At LearnCove we believe in simplifying complex workflows by unifying training, compliance, and quality into one seamless platform. Embrace a transformative approach alongside our growing community of

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
LearnCove features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
LearnCove
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paradiso Solutions is an emerging eLearning service company which provides eLearning solutions to organizations across the globe. We always strive to fulfill your business needs and provide you with

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 46% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Paradiso LMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    This product has not yet received any positive sentiments.
    Cons
    Difficult Navigation
    1
    Login Issues
    1
    Not User-Friendly
    1
    Poor User Interface
    1
    Slow Loading
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Paradiso LMS features and usability ratings that predict user satisfaction
    8.2
    Ease of Use
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Wilmington, Delaware
    Twitter
    @paradiso_lms
    1,335 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    112 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paradiso Solutions is an emerging eLearning service company which provides eLearning solutions to organizations across the globe. We always strive to fulfill your business needs and provide you with

Users
No information available
Industries
No information available
Market Segment
  • 46% Small-Business
  • 38% Mid-Market
Paradiso LMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
Difficult Navigation
1
Login Issues
1
Not User-Friendly
1
Poor User Interface
1
Slow Loading
1
Paradiso LMS features and usability ratings that predict user satisfaction
8.2
Ease of Use
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2011
HQ Location
Wilmington, Delaware
Twitter
@paradiso_lms
1,335 Twitter followers
LinkedIn® Page
www.linkedin.com
112 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Turf is a customer self-service platform that helps SaaS businesses reduce churn and support costs by creating one centralised environment with community forums, knowledge bases, help centers, feature

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 50% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Turf Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable
    1
    Centralization
    1
    Centralized Information
    1
    Collaboration
    1
    Community Engagement
    1
    Cons
    Not Intuitive
    1
    Not User-Friendly
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Turf features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bubbles.
Product Description
How are these determined?Information
This description is provided by the seller.

Turf is a customer self-service platform that helps SaaS businesses reduce churn and support costs by creating one centralised environment with community forums, knowledge bases, help centers, feature

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 50% Enterprise
Turf Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable
1
Centralization
1
Centralized Information
1
Collaboration
1
Community Engagement
1
Cons
Not Intuitive
1
Not User-Friendly
1
Poor Customer Support
1
Turf features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Bubbles.