Cloudways
Cloudways is a managed web hosting provider that frees businesses from hosting & server management with its suite of managed hosting solutions: Cloudways Flexible, Cloudways Autonomous, Cloudways Velocity, and Cloudways Managed AI Agents. Over 120,000 digital agencies, e-commerce businesses, developers, freelancers, and SMBs trust Cloudways to host their websites across 150+ available data center locations worldwide. Cloudways Flexible combines the core benefits of managed hosting, giving you the unique freedom to choose from 5 top cloud providers and deploy any PHP-based app, including a custom PHP, WordPress, Magento, and Laravel. You can also choose server specifications and configure the platform to fit your operational requirements and business processes. With its pay-as-you-go pricing model, you always have the flexibility to pay only for what you need. Built on top of Flexible, you also get access to Cloudways Copilot for server and app-level monitoring with AI-powered SmartFix, plus AI Website Builder for creating ready-to-launch websites. Cloudways Autonomous is a managed WordPress and WooCommerce solution built on Kubernetes with autoscaling to handle traffic surges effortlessly. Powered by Google C2 machines with integrated Enterprise CDN and database caching, it keeps your sites fast and online during traffic spikes, without infrastructure overhead. Cloudways Velocity provides fully managed hosting tailored specifically for high-performance Node.js applications, APIs, and modern JavaScript frameworks. It streamlines application management by connecting directly to Git repositories with automatic framework detection and zero-DevOps deployment workflows. Equipped with integrated Enterprise CDN, DDoS protection, malware defense, and automated backups, Velocity lets developers launch and scale backend services effortlessly. Cloudways Managed AI Agents delivers zero-maintenance hosting for autonomous, open-source AI frameworks like OpenClaw and Hermes. It removes the complex technical overhead of self-hosting by providing isolated infrastructure, pre-validated platform updates, automated backups, and seamless "Bring Your Own Key" (BYOK) integration for leading LLM providers. Businesses and creators can deploy always-on AI assistants to handle background workflows, messaging, and routine tasks around the clock. All solutions are backed by Cloudways' exceptional 24/7 free technical support, which offers prompt assistance with an average response time of 90 seconds whenever needed.
Average Rating: 4.7/5.0
Total Reviews: 1,130
Who Is the Company Behind Cloudways?
- Seller: DigitalOcean
- Company Website:
- Year Founded: 2012
- HQ Location: New York
-
LinkedIn® Page: www.linkedin.com
2,476 employees on LinkedIn® - Ownership: NYSE: DOCN
Who Uses This Product?
- Who Uses This: CEO, Owner
- Top Industries: Marketing and Advertising, Information Technology and Services
- Company Size: 92% Small, 7% Medium
What Do G2 Reviewers Say About Cloudways?
AI-generated summary from verified user reviews
Pros
- Users find Cloudways' ease of use enhances website management and project deployment, ensuring a seamless experience.
- Users commend the excellent customer support of Cloudways, appreciating its reliability and effective communication.
- Users commend the super easy setup of Cloudways, allowing quick and hassle-free server configurations.
- Users highlight the reliability of Cloudways, appreciating its consistent uptime and efficient customer support.
- Users value the excellent support and reliability of Cloudways, enhancing their overall project management experience.
Cons
- Users find Cloudways to be expensive, particularly for freelancers and small businesses with limited budgets.
- Users find pricing issues with Cloudways, seeking more affordable options for small businesses and freelancers.
- Users feel that customer support is lacking, with issues like unresponsive ticket updates and unclear plugin resource information.
- Users find the email management inadequate, lacking alerts for delivery issues and simpler handling options.
- Users find the learning curve steep, especially with FTP setup and limited tutorials for beginners on Cloudways.
What Are Recent G2 Reviews of Cloudways?
"Seamless Setup, But Costly Support Limitations"
Rating: 4.0/5.0 stars
— Chris K.
"So Much Better Than Our Previous Hosting Experience"
Rating: 5.0/5.0 stars
— Ryan M.
What Are G2 Users Discussing About Cloudways?
- How much is Cloudways? - 2 comments
- How long is Cloudways free trial? - 3 comments
- What is Cloudways?

