Best Citizen Engagement Software - Page 3

Dominick Duda
DD
Researched and written by Dominick Duda

Citizen engagement software connects government agencies with their citizens to share important information, solicit feedback, and provide transparency into decisions and operations. These tools allow citizens to stay engaged in ongoing community improvement efforts, legislative decisions, and available resources. Whereas online community management software collects employee and consumer feedback, citizen engagement products are designed to promote citizen participation in government decision making and improve awareness of events and resources within municipalities or cities. Most tools allow government agencies to improve website design and content management so citizens can easily access information on any device. Public officials can also broadcast events such as digital town halls, committee meetings, or budget hearings.

Internally, these solutions compile relevant sentiment and demographic data from citizen feedback, allowing government agencies to gauge public support for projects and initiatives. They often also provide administrative support by automating payment and fee collection for various government services, allowing citizens to request documents or pay bills on their own. Some products can also connect a government agency’s social media platforms, ensuring all relevant information is shared to each channel at the same time.

To qualify for inclusion in the Citizen Engagement category, a product must:

Integrate forms and other media directly to government websites
Manage multichannel communications and digital content related to government projects and initiatives
Collect and store citizen feedback

Best Citizen Engagement Software At A Glance

Highest User Satisfaction:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
47 Listings in Citizen Engagement Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Decidim is a free, open-source platform for citizen participation that helps citizens, organizations and public institutions self-organize democratically at every scale.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

Decidim is a free, open-source platform for citizen participation that helps citizens, organizations and public institutions self-organize democratically at every scale.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Seller Details
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eScribe is an end-to-end meeting management software designed for the public sector. By streamlining complicated administrative tasks, simplifying meetings, and boosting transparency, eScribe helps pu

    Users
    No information available
    Industries
    • Government Administration
    Market Segment
    • 48% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • eScribe Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Access Ease
    1
    Customer Support
    1
    Ease of Use
    1
    Easy Access
    1
    Features
    1
    Cons
    Technical Issues
    1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2003
    HQ Location
    Markham, Ontario
    Twitter
    @eScribemeetings
    549 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

eScribe is an end-to-end meeting management software designed for the public sector. By streamlining complicated administrative tasks, simplifying meetings, and boosting transparency, eScribe helps pu

Users
No information available
Industries
  • Government Administration
Market Segment
  • 48% Small-Business
  • 43% Mid-Market
eScribe Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Access Ease
1
Customer Support
1
Ease of Use
1
Easy Access
1
Features
1
Cons
Technical Issues
1
Seller Details
Year Founded
2003
HQ Location
Markham, Ontario
Twitter
@eScribemeetings
549 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GORequest® CRM is an intelligent, user friendly solution for managing all of your agency service requests! Whether it’s a citizen using your agency branded mobile app or a staff member logging a servi

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GOGov
Product Description
How are these determined?Information
This description is provided by the seller.

GORequest® CRM is an intelligent, user friendly solution for managing all of your agency service requests! Whether it’s a citizen using your agency branded mobile app or a staff member logging a servi

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Seller Details
Seller
GOGov
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Government Experience Cloud is purpose-designed to improve internal and external operations, community engagement, resident services, and trust in government. Understand Your Constituents by using

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Granicus
    Year Founded
    1999
    HQ Location
    Denver, CO
    Twitter
    @Granicus
    22,925 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,372 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Government Experience Cloud is purpose-designed to improve internal and external operations, community engagement, resident services, and trust in government. Understand Your Constituents by using

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Seller Details
Seller
Granicus
Year Founded
1999
HQ Location
Denver, CO
Twitter
@Granicus
22,925 Twitter followers
LinkedIn® Page
www.linkedin.com
1,372 employees on LinkedIn®
0 ratings
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kuorum is a tech company that provides solutions for electronic voting, digital identity and citizen engagement.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kuorum
    Twitter
    @kuorumorg
    2,129 Twitter followers
Product Description
How are these determined?Information
This description is provided by the seller.

Kuorum is a tech company that provides solutions for electronic voting, digital identity and citizen engagement.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Seller Details
Seller
Kuorum
Twitter
@kuorumorg
2,129 Twitter followers
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Maptionnaire is a hassle-free community engagement platform. It enables consultancies, cities, and research organizations to easily collect local insights and make GIS-backed decisions. Since 2011, Ma

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

Maptionnaire is a hassle-free community engagement platform. It enables consultancies, cities, and research organizations to easily collect local insights and make GIS-backed decisions. Since 2011, Ma

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Seller Details
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Event registration

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mr-Bubo
Product Description
How are these determined?Information
This description is provided by the seller.

Event registration

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Seller Details
Seller
Mr-Bubo
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MuniBit is a website builder for small & medium municipalities and business districts.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

MuniBit is a website builder for small & medium municipalities and business districts.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Seller Details
0 ratings
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IEG4’s OneVu solution enables a single digital window into your council to be provided to your customers. Designed to solve customer queries, not just surface data, OneVu has reduced phone calls in so

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ieg4
Product Description
How are these determined?Information
This description is provided by the seller.

IEG4’s OneVu solution enables a single digital window into your council to be provided to your customers. Designed to solve customer queries, not just surface data, OneVu has reduced phone calls in so

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Seller Details
Seller
ieg4
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The most direct interactions between people and government happen at the local level. When is my next trash collection? Please repair this pothole. How do I get a permit? Built with and for governme

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Granicus
    Year Founded
    1999
    HQ Location
    Denver, CO
    Twitter
    @Granicus
    22,925 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,372 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The most direct interactions between people and government happen at the local level. When is my next trash collection? Please repair this pothole. How do I get a permit? Built with and for governme

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Seller Details
Seller
Granicus
Year Founded
1999
HQ Location
Denver, CO
Twitter
@Granicus
22,925 Twitter followers
LinkedIn® Page
www.linkedin.com
1,372 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Granicus
    Year Founded
    1999
    HQ Location
    Denver, CO
    Twitter
    @Granicus
    22,925 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,372 employees on LinkedIn®
We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Seller Details
Seller
Granicus
Year Founded
1999
HQ Location
Denver, CO
Twitter
@Granicus
22,925 Twitter followers
LinkedIn® Page
www.linkedin.com
1,372 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PublicInput is the leading US public engagement software solutions provider. Unlike online-only engagement software, it provides a comprehensive system for managing each step of the public engagement

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

PublicInput is the leading US public engagement software solutions provider. Unlike online-only engagement software, it provides a comprehensive system for managing each step of the public engagement

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Seller Details
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Simplicity is a fast-growing digital transformation company, providing smart-city communication platform for municipalities and their residents around the globe. Our team constantly develops new techn

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

Simplicity is a fast-growing digital transformation company, providing smart-city communication platform for municipalities and their residents around the globe. Our team constantly develops new techn

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Seller Details
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SnapSite.us is a web-based campaign website builder, loaded with tools to win your campaign and provides with voter database, email blasting, maps, and more.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    New Baden, IL
Product Description
How are these determined?Information
This description is provided by the seller.

SnapSite.us is a web-based campaign website builder, loaded with tools to win your campaign and provides with voter database, email blasting, maps, and more.

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Seller Details
HQ Location
New Baden, IL
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tramitit gathers the information you need to get through the governmental procedures faster.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tramitit
    HQ Location
    Madrid, ES
    LinkedIn® Page
    linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tramitit gathers the information you need to get through the governmental procedures faster.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Seller Details
Seller
Tramitit
HQ Location
Madrid, ES
LinkedIn® Page
linkedin.com
1 employees on LinkedIn®