Best Chatbots Software - Page 35
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Best Chatbots Software At A Glance
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Automate your customers' communication with artificial intelligence-driven agents and a chat system integrated with the most-used platforms. Save time and use the software you already know and love.
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Hellobot - an advanced voice bot
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Moe is a one-stop shop for chatbots, live chat and messaging. Build and launch chatbots in minutes. with our no-code bot builder. Create chatbots in minutes with diverse templates and automate key
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Hellomybot.io is a simple tool to create and manage conversational agents for websites or smartspeakers and improve lead conversion rate.
27 Twitter followers
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Herbie Advanced & Matured Conversational AI Chatbot. Two Way Voice-Enabled Speaking Smart Assistant who can serve your customers conversationally both on voice & text. With 24x 7x 365 energeti
127 Twitter followers
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Hexabot is a powerful and versatile open-source chatbot platform designed to simplify the creation and management of intelligent conversational AI chatbots/agents. Whether you're a business owner seek
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heyLibby is your AI Receptionist that can be created in just 60 seconds. Libby responds to calls, texts, emails, and chats 24/7. Customize voice, area code, email address, chatbot layout, and more. Qu
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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer ex
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Platform for digital customer service
- 100% Mid-Market
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CHATBOT CUSTOMER EXPERIENCE PLATFORM POWERED BY AI
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Ideta Community Management Edition With the Ideta Community Management Edition you can grow your community by engaging with your followers by: -Sending private and public messages to people who comm
225 Twitter followers
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Created to help your team automate the hiring process, engage qualified people sooner, and focus on what really matters - finding the right candidate faster.
1,607 Twitter followers
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AI Agent Solution Inagent is an all-in-one solution that allows you to quickly implement autonomous AI agents on all text and voice channels with no coding. These agents understand the conversatio
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Never leave your customer waiting again. Deliver automated, accurate, and human-like experience with InfiBot, an AI-powered conversation enhancement solution that brings automation and self-service ca
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Instantanswers provides customizable chatbots that respond in real time. It's ideal for businesses looking to improve their customer service and engagement.
