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Top Free Chatbots Software - Page 5

Chatbot platforms use artificial intelligence (AI) and natural language processing (NLP) to simulate human-like conversations with users via text or speech interfaces. These free software platforms are designed to understand user queries, provide relevant responses, and assist with various tasks or inquiries in real-time.

Free chatbot software offers a viable alternative for businesses seeking to enhance their online presence and improve customer satisfaction without investing in costly software. They can be deployed on websites, messaging platforms, mobile apps, and social media channels, enabling businesses to automate customer support, sales, and marketing processes. Additionally, they can be used for various purposes, including answering frequently asked questions, guiding users through processes, collecting feedback, and facilitating transactions.

This free software list includes some of G2’s top free chatbot software such as Drift, Intercom, and Zendesk Support Suite.

If you'd like to see more products and to evaluate additional feature options, compare all Chatbots Software to ensure you get the right product.

View Free Chatbots Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
183 Chatbots Products Available
View all Chatbots Software
View all Chatbots Software
Futr
(21)4.7 out of 5
Entry Level Price:Starting at £395.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Futr is a chat-as-a-service platform that is supercharging customer service capabilities with auto, live, video & social chat - in any language and on any channel. With clients including a numbe

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 48% Mid-Market
    • 38% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Futr features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Control
    Average: 8.7
    8.9
    Analytics
    Average: 8.5
    9.6
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Diksha K.
    DK
    Futrs chat services platform is ideal for customer-centric chat services. It provides automated suggestions and answers fulfilling customer needs,... Read review
    Danish I.
    DI
    a wide range of options in order to provide an AI chatbot service for customer service teams and also has so many options such as chatbot... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Futr
    Year Founded
    2017
    HQ Location
    London, England
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Futr is a chat-as-a-service platform that is supercharging customer service capabilities with auto, live, video & social chat - in any language and on any channel. With clients including a numbe

Users
No information available
Industries
No information available
Market Segment
  • 48% Mid-Market
  • 38% Small-Business
Futr features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.3
Control
Average: 8.7
8.9
Analytics
Average: 8.5
9.6
Collection of information
Average: 8.7
Diksha K.
DK
Futrs chat services platform is ideal for customer-centric chat services. It provides automated suggestions and answers fulfilling customer needs,... Read review
Danish I.
DI
a wide range of options in order to provide an AI chatbot service for customer service teams and also has so many options such as chatbot... Read review
Seller Details
Seller
Futr
Year Founded
2017
HQ Location
London, England
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
PandaChat.ai
(18)4.4 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PandaChat - AI Customer Support Platform PandaChat is an all-in-one customer support solution that uses artificial intelligence to automate and streamline your customer communications. Our platform c

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 22% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PandaChat.ai features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Control
    Average: 8.7
    8.3
    Analytics
    Average: 8.5
    8.2
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Bhanu Pratap m.
    BM
    handful ease of use of AI, implementation can be done by a 6-year-old, customer support is quick, can be used frequently for a lot of tasks as it... Read review
    Vihaan I.
    VI
    PandaChat.ai has designed an easy to use system that can be implemented quickly and without hassle. I am a member of a nonprofit organization... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PandaChat.ai
    HQ Location
    Ljubljana, SI
    Twitter
    @pandachatai
    163 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PandaChat - AI Customer Support Platform PandaChat is an all-in-one customer support solution that uses artificial intelligence to automate and streamline your customer communications. Our platform c

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 22% Enterprise
PandaChat.ai features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
8.2
Control
Average: 8.7
8.3
Analytics
Average: 8.5
8.2
Collection of information
Average: 8.7
Bhanu Pratap m.
BM
handful ease of use of AI, implementation can be done by a 6-year-old, customer support is quick, can be used frequently for a lot of tasks as it... Read review
Vihaan I.
VI
PandaChat.ai has designed an easy to use system that can be implemented quickly and without hassle. I am a member of a nonprofit organization... Read review
Seller Details
Seller
PandaChat.ai
HQ Location
Ljubljana, SI
Twitter
@pandachatai
163 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
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CRM Bot
(19)4.2 out of 5
View top Consulting Services for CRM Bot
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CRM Bot is an enterprise-grade conversational AI platform that lets organizations build complex, intelligent chat/voice-bots and deploy them to a wide variety of channels. CRM Bot sits on top of your

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 74% Small-Business
    • 16% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CRM Bot features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Control
    Average: 8.7
    8.8
    Analytics
    Average: 8.5
    9.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Manya H.
    MH
    Most helpful feature of CRM Bot is that it replies within seconds and it does not need any human manwork. Read review
    Gaurav K.
    GK
    There are several aspects that can be appreciated about CRM Bot below: 1. Data collection and Analysis can be easily done. 2.24×7 Availability... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CRM Bot
    Year Founded
    2020
    HQ Location
    London, GB
    Twitter
    @thecrmbot
    7 Twitter followers
    LinkedIn® Page
    linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CRM Bot is an enterprise-grade conversational AI platform that lets organizations build complex, intelligent chat/voice-bots and deploy them to a wide variety of channels. CRM Bot sits on top of your

Users
No information available
Industries
No information available
Market Segment
  • 74% Small-Business
  • 16% Mid-Market
CRM Bot features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.2
Control
Average: 8.7
8.8
Analytics
Average: 8.5
9.3
Collection of information
Average: 8.7
Manya H.
MH
Most helpful feature of CRM Bot is that it replies within seconds and it does not need any human manwork. Read review
Gaurav K.
GK
There are several aspects that can be appreciated about CRM Bot below: 1. Data collection and Analysis can be easily done. 2.24×7 Availability... Read review
Seller Details
Seller
CRM Bot
Year Founded
2020
HQ Location
London, GB
Twitter
@thecrmbot
7 Twitter followers
LinkedIn® Page
linkedin.com
1 employees on LinkedIn®
Insync.ai
(20)4.6 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Insync.AI is conversational AI as a Service. Our solution is multi-modal, multi-channel, multi-LLM and uses a RAG model to produce 0 hallucinations and the best accuracy in conversational AI. Driv

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 50% Mid-Market
    • 20% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Insync.ai features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Control
    Average: 8.7
    9.2
    Analytics
    Average: 8.5
    9.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Anand G.
    AG
    InSync helped our team at Yahoo with automation of handling customer issues which would've put a burden on human agents. The thing I liked about... Read review
    Benjamin S.
    BS
    Insync does not just leave you to manage the tool on your own, but instead proactively reach out to provide insight and suggested changes to... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Insyncai, Inc
    Year Founded
    2018
    HQ Location
    San Jose, US
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Insync.AI is conversational AI as a Service. Our solution is multi-modal, multi-channel, multi-LLM and uses a RAG model to produce 0 hallucinations and the best accuracy in conversational AI. Driv

Users
No information available
Industries
  • Retail
Market Segment
  • 50% Mid-Market
  • 20% Small-Business
Insync.ai features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
8.1
Control
Average: 8.7
9.2
Analytics
Average: 8.5
9.3
Collection of information
Average: 8.7
Anand G.
AG
InSync helped our team at Yahoo with automation of handling customer issues which would've put a burden on human agents. The thing I liked about... Read review
Benjamin S.
BS
Insync does not just leave you to manage the tool on your own, but instead proactively reach out to provide insight and suggested changes to... Read review
Seller Details
Seller
Insyncai, Inc
Year Founded
2018
HQ Location
San Jose, US
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
Emovur - WhatsApp Business API
(18)4.7 out of 5
Entry Level Price:Starting at $12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Emovur – Complete WhatsApp Business API Solution. Emovur is a comprehensive WhatsApp Business API platform designed to help businesses scale their communication effortlessly. Whether you're managin

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 56% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Emovur - WhatsApp Business API is a product that connects with your Meta Account and provides support for business growth through WhatsApp, Google, or social media.
    • Users like the easy integration, intuitive interface, and responsive support team of Emovur, which makes business operations smoother and enhances customer engagement.
    • Users mentioned issues with the system hanging, wallet visibility, notification functionality with multiple users, and a user interface that can be difficult for beginners to understand.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Emovur - WhatsApp Business API features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Control
    Average: 8.7
    9.8
    Analytics
    Average: 8.5
    9.6
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Emovur
    Year Founded
    2018
    HQ Location
    Bengaluru , IN
    LinkedIn® Page
    linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Emovur – Complete WhatsApp Business API Solution. Emovur is a comprehensive WhatsApp Business API platform designed to help businesses scale their communication effortlessly. Whether you're managin

Users
No information available
Industries
No information available
Market Segment
  • 56% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Emovur - WhatsApp Business API is a product that connects with your Meta Account and provides support for business growth through WhatsApp, Google, or social media.
  • Users like the easy integration, intuitive interface, and responsive support team of Emovur, which makes business operations smoother and enhances customer engagement.
  • Users mentioned issues with the system hanging, wallet visibility, notification functionality with multiple users, and a user interface that can be difficult for beginners to understand.
Emovur - WhatsApp Business API features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.6
Control
Average: 8.7
9.8
Analytics
Average: 8.5
9.6
Collection of information
Average: 8.7
Seller Details
Seller
Emovur
Year Founded
2018
HQ Location
Bengaluru , IN
LinkedIn® Page
linkedin.com
23 employees on LinkedIn®
Linc
(16)4.6 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Linc is the only conversational CX automation platform built for retail brands. Linc’s award winning AI powers a flexible digital workforce that resolves over 85% of customer inquiries without hand-o

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 44% Enterprise
    • 44% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Linc features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.7
    7.5
    Analytics
    Average: 8.5
    9.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Consumer Services
    EC
    I was, unfortunately, unable to use Linc Global the way I had desired. Their customer service was not very helpful. This was disappointing. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Capacity
    Year Founded
    2017
    HQ Location
    University City, Missouri
    Twitter
    @GoCapacity
    526 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    630 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Linc is the only conversational CX automation platform built for retail brands. Linc’s award winning AI powers a flexible digital workforce that resolves over 85% of customer inquiries without hand-o

Users
No information available
Industries
  • Retail
Market Segment
  • 44% Enterprise
  • 44% Mid-Market
Linc features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.7
7.5
Analytics
Average: 8.5
9.3
Collection of information
Average: 8.7
Verified User in Consumer Services
EC
I was, unfortunately, unable to use Linc Global the way I had desired. Their customer service was not very helpful. This was disappointing. Read review
Seller Details
Seller
Capacity
Year Founded
2017
HQ Location
University City, Missouri
Twitter
@GoCapacity
526 Twitter followers
LinkedIn® Page
www.linkedin.com
630 employees on LinkedIn®
MeBeBot Intelligent Assistant
(21)4.9 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MeBeBot is an AI-driven platform that streamlines the entire employee journey by providing instant, accurate, and consistent answers to HR, IT, and Operations questions. Integrated directly into exist

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 33% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MeBeBot Intelligent Assistant features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.7
    9.0
    Analytics
    Average: 8.5
    8.8
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • DS
    At the core, MeBebot provides 24/7 responses to employee questions. The tool provided immediate value as an augment to the HR and IT teams. Its... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MeBeBot
    Year Founded
    2018
    HQ Location
    Austin, US
    Twitter
    @HRTalkBot
    35 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MeBeBot is an AI-driven platform that streamlines the entire employee journey by providing instant, accurate, and consistent answers to HR, IT, and Operations questions. Integrated directly into exist

Users
No information available
Industries
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 33% Enterprise
MeBeBot Intelligent Assistant features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.7
9.0
Analytics
Average: 8.5
8.8
Collection of information
Average: 8.7
DS
At the core, MeBebot provides 24/7 responses to employee questions. The tool provided immediate value as an augment to the HR and IT teams. Its... Read review
Seller Details
Seller
MeBeBot
Year Founded
2018
HQ Location
Austin, US
Twitter
@HRTalkBot
35 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Rasayel
(44)4.5 out of 5
Entry Level Price:$150.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rasayel is your all-in-one B2B sales platform for WhatsApp. Featuring: - Shared team inbox with 2-way messaging - No-code WhatsApp chatbot builder - WhatsApp broadcasts and bulk messaging - Open APIs

    Users
    No information available
    Industries
    • Computer Software
    • Leisure, Travel & Tourism
    Market Segment
    • 66% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rasayel features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Control
    Average: 8.7
    7.2
    Analytics
    Average: 8.5
    8.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Carlos S.
    CS
    We just launched a trial with Rasayel some weeks ago and everything is looking great so far. The tool interface is intuitive and well organised and... Read review
    Clifford K.
    CK
    Rasayel has been quite a helpful tool for me because its monthly cost is reasonably affordable, and the IT support is fairly responsive. Its API is... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rasayel, Inc.
    Year Founded
    2022
    HQ Location
    Alberta, Canada
    Twitter
    @rasayelio
    165 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rasayel is your all-in-one B2B sales platform for WhatsApp. Featuring: - Shared team inbox with 2-way messaging - No-code WhatsApp chatbot builder - WhatsApp broadcasts and bulk messaging - Open APIs

Users
No information available
Industries
  • Computer Software
  • Leisure, Travel & Tourism
Market Segment
  • 66% Small-Business
  • 30% Mid-Market
Rasayel features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
9.2
Control
Average: 8.7
7.2
Analytics
Average: 8.5
8.3
Collection of information
Average: 8.7
Carlos S.
CS
We just launched a trial with Rasayel some weeks ago and everything is looking great so far. The tool interface is intuitive and well organised and... Read review
Clifford K.
CK
Rasayel has been quite a helpful tool for me because its monthly cost is reasonably affordable, and the IT support is fairly responsive. Its API is... Read review
Seller Details
Seller
Rasayel, Inc.
Year Founded
2022
HQ Location
Alberta, Canada
Twitter
@rasayelio
165 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Engati
(18)4.1 out of 5
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Engati is an Omnichannel Conversational AI platform that empowers mid-size and enterprise business teams to engage prospects, customers, and employees at scale. Recently awarded by Meta as the Tec

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Engati features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.7
    7.5
    Analytics
    Average: 8.5
    9.2
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • KF
    I love the fact that Engati is free and takes only a couple minutes to get started. No jumping through hoops like some of the competitors. Read review
    Verified User in Computer Software
    AC
    The ease to create and use chatbot, its very cost effective, user freindly. The customer service is upto the mark, to top onto it, their customer... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Engati
    Year Founded
    2016
    HQ Location
    Silicon Valley, CA
    Twitter
    @getengati
    3,168 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    146 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Engati is an Omnichannel Conversational AI platform that empowers mid-size and enterprise business teams to engage prospects, customers, and employees at scale. Recently awarded by Meta as the Tec

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Engati features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.7
7.5
Analytics
Average: 8.5
9.2
Collection of information
Average: 8.7
KF
I love the fact that Engati is free and takes only a couple minutes to get started. No jumping through hoops like some of the competitors. Read review
Verified User in Computer Software
AC
The ease to create and use chatbot, its very cost effective, user freindly. The customer service is upto the mark, to top onto it, their customer... Read review
Seller Details
Seller
Engati
Year Founded
2016
HQ Location
Silicon Valley, CA
Twitter
@getengati
3,168 Twitter followers
LinkedIn® Page
www.linkedin.com
146 employees on LinkedIn®
Joonbot Chatbot Builder
(16)4.5 out of 5
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Joonbot is a no-code and easy-to-use chatbot builder to boost your conversions. With Joonbot, you can guide, collect and push information to your audience in no time. Some use cases: Get more qualifie

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 94% Small-Business
    • 6% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Joonbot Chatbot Builder features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • NC
    The pricing model is startup-friendly, the user interface is self-explanatory. The fluff was removed and only what is needed is what we see Read review
    DE
    This platform was very quick and easy to learn and begin to use effectively. There are countless ways that this program can be used, and it's very... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Arnica
    Year Founded
    2021
    HQ Location
    Alpharetta, Georgia
    Twitter
    @arnicaio
    127 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    54 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Joonbot is a no-code and easy-to-use chatbot builder to boost your conversions. With Joonbot, you can guide, collect and push information to your audience in no time. Some use cases: Get more qualifie

Users
No information available
Industries
No information available
Market Segment
  • 94% Small-Business
  • 6% Mid-Market
Joonbot Chatbot Builder features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
NC
The pricing model is startup-friendly, the user interface is self-explanatory. The fluff was removed and only what is needed is what we see Read review
DE
This platform was very quick and easy to learn and begin to use effectively. There are countless ways that this program can be used, and it's very... Read review
Seller Details
Seller
Arnica
Year Founded
2021
HQ Location
Alpharetta, Georgia
Twitter
@arnicaio
127 Twitter followers
LinkedIn® Page
www.linkedin.com
54 employees on LinkedIn®
My AskAI
(22)4.5 out of 5
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    My AskAI is the most affordable AI customer service agent, integrated into your existing help desk (Zendesk, Intercom, Freshdesk, HubSpot, and Gorgias) and available 24/7 to give instant answers to yo

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 45% Mid-Market
    • 45% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • My AskAI is an artificial intelligence customer support software that aims to reduce agent workload and improve support efficiency.
    • Users like the ease of onboarding, the ability to link knowledge sources, the integration capabilities, and the option to upload PDFs or connect cloud docs for instant question-answering.
    • Users reported that the product can give suboptimal answers to certain questions, the created snippets sometimes conflict with other information, and setting up integrations and training the bot requires effort, especially for non-tech users.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • My AskAI features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Control
    Average: 8.7
    8.8
    Analytics
    Average: 8.5
    8.6
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    My AskAI
    Year Founded
    2022
    HQ Location
    London, UK
    Twitter
    @usemyaskai
    519 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

My AskAI is the most affordable AI customer service agent, integrated into your existing help desk (Zendesk, Intercom, Freshdesk, HubSpot, and Gorgias) and available 24/7 to give instant answers to yo

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 45% Mid-Market
  • 45% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • My AskAI is an artificial intelligence customer support software that aims to reduce agent workload and improve support efficiency.
  • Users like the ease of onboarding, the ability to link knowledge sources, the integration capabilities, and the option to upload PDFs or connect cloud docs for instant question-answering.
  • Users reported that the product can give suboptimal answers to certain questions, the created snippets sometimes conflict with other information, and setting up integrations and training the bot requires effort, especially for non-tech users.
My AskAI features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
8.5
Control
Average: 8.7
8.8
Analytics
Average: 8.5
8.6
Collection of information
Average: 8.7
Seller Details
Seller
My AskAI
Year Founded
2022
HQ Location
London, UK
Twitter
@usemyaskai
519 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
ShopPop
(14)4.7 out of 5
Entry Level Price:$29 Chat with 5.000 ...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ShopPop makes Messenger a powerful marketing channel for your business by starting and automating conversations at scale. When you connect ShopPop to your business, you will grow your audience, handle

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 57% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ShopPop features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Hajo d.
    HD
    Setting up a campaign is easy and I like the Zapier integration. Our CPL decreased dramatically since we've added messenger to our Facebook ads. Read review
    Laura S.
    LS
    I am quite new to using chat platforms for our marketing, but setting up an account with POP went automatically through Facebook authorization and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ShopPop
    Year Founded
    2016
    HQ Location
    Amsterdam, Noord-Holland
    Twitter
    @ShopPop
    102 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ShopPop makes Messenger a powerful marketing channel for your business by starting and automating conversations at scale. When you connect ShopPop to your business, you will grow your audience, handle

Users
No information available
Industries
No information available
Market Segment
  • 57% Small-Business
  • 36% Mid-Market
ShopPop features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Hajo d.
HD
Setting up a campaign is easy and I like the Zapier integration. Our CPL decreased dramatically since we've added messenger to our Facebook ads. Read review
Laura S.
LS
I am quite new to using chat platforms for our marketing, but setting up an account with POP went automatically through Facebook authorization and... Read review
Seller Details
Seller
ShopPop
Year Founded
2016
HQ Location
Amsterdam, Noord-Holland
Twitter
@ShopPop
102 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Zaapi
(26)4.6 out of 5
Entry Level Price:Starting at $59.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Future of Conversational CX Zaapi is a comprehensive AI-driven Customer Experience (CX) platform designed for the modern era of commerce. By centralizing interactions from WhatsApp, Email, Webs

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 58% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zaapi is a platform that centralizes chats from multiple channels into one place, providing analytics features and AI capabilities to manage responses and track team performance.
    • Reviewers like the user-friendly interface, the ability to manage multiple chats efficiently, the straightforward setup, and the AI's ability to answer based on knowledge sources, which optimizes manpower and allows live agents to focus on complex inquiries.
    • Users reported issues with the pricing, lack of comprehensive functions such as date range selection in sales reports, occasional system errors, limitations in AI capabilities, and the need for more advanced customization options and integrations with third-party tools.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zaapi features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    10.0
    Analytics
    Average: 8.5
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zaapi
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Future of Conversational CX Zaapi is a comprehensive AI-driven Customer Experience (CX) platform designed for the modern era of commerce. By centralizing interactions from WhatsApp, Email, Webs

Users
No information available
Industries
  • Retail
Market Segment
  • 58% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zaapi is a platform that centralizes chats from multiple channels into one place, providing analytics features and AI capabilities to manage responses and track team performance.
  • Reviewers like the user-friendly interface, the ability to manage multiple chats efficiently, the straightforward setup, and the AI's ability to answer based on knowledge sources, which optimizes manpower and allows live agents to focus on complex inquiries.
  • Users reported issues with the pricing, lack of comprehensive functions such as date range selection in sales reports, occasional system errors, limitations in AI capabilities, and the need for more advanced customization options and integrations with third-party tools.
Zaapi features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
10.0
Analytics
Average: 8.5
0.0
No information available
Seller Details
Seller
Zaapi
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Activechat.ai
(12)3.5 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Activechat is a complete 360° customer service & contact center automation tool that instantly transforms specific business knowledge into automated and semi-automated conversations. The platform

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Activechat.ai features and usability ratings that predict user satisfaction
    7.6
    Has the product been a good partner in doing business?
    Average: 9.2
    2.5
    Control
    Average: 8.7
    1.7
    Analytics
    Average: 8.5
    1.7
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Marketing and Advertising
    AM
    I like that it’s not just for Facebook messenger and I can connect one chatbot to multiple platforms Read review
    Alexander M.
    AM
    At this stage, it's hard to assign any positives to the platform but perhaps that's because it had so much promise a year ago when I made the... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Activechat.ai
    Year Founded
    2018
    HQ Location
    Wilmington, Delaware
    Twitter
    @ActiveChatAI
    176 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Activechat is a complete 360° customer service & contact center automation tool that instantly transforms specific business knowledge into automated and semi-automated conversations. The platform

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Activechat.ai features and usability ratings that predict user satisfaction
7.6
Has the product been a good partner in doing business?
Average: 9.2
2.5
Control
Average: 8.7
1.7
Analytics
Average: 8.5
1.7
Collection of information
Average: 8.7
Verified User in Marketing and Advertising
AM
I like that it’s not just for Facebook messenger and I can connect one chatbot to multiple platforms Read review
Alexander M.
AM
At this stage, it's hard to assign any positives to the platform but perhaps that's because it had so much promise a year ago when I made the... Read review
Seller Details
Seller
Activechat.ai
Year Founded
2018
HQ Location
Wilmington, Delaware
Twitter
@ActiveChatAI
176 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Cliengo
(12)4.5 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cliengo is an automation platform that helps you convert website visitors into customers. Cliengo helps you to escalate your business process by automating all the contact points with your clients.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 42% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cliengo features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    5.0
    Analytics
    Average: 8.5
    10.0
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Mairina V.
    MV
    My experience with Cliengo began a little over 4 months ago, however it has given me something great as it is to convert the prospects that contact... Read review
    Antonio Leonardo L.
    AL
    It's what it says, you came for an option to give your web's users a way to communicate with you, and this is what this tool does for you!... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cliengo
    Year Founded
    2017
    HQ Location
    Ciudad Autónoma de Buenos Aires
    Twitter
    @cliengo
    872 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cliengo is an automation platform that helps you convert website visitors into customers. Cliengo helps you to escalate your business process by automating all the contact points with your clients.

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 42% Mid-Market
Cliengo features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
5.0
Analytics
Average: 8.5
10.0
Collection of information
Average: 8.7
Mairina V.
MV
My experience with Cliengo began a little over 4 months ago, however it has given me something great as it is to convert the prospects that contact... Read review
Antonio Leonardo L.
AL
It's what it says, you came for an option to give your web's users a way to communicate with you, and this is what this tool does for you!... Read review
Seller Details
Seller
Cliengo
Year Founded
2017
HQ Location
Ciudad Autónoma de Buenos Aires
Twitter
@cliengo
872 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®