Top Free Chatbots Software - Page 3

Chatbot platforms use artificial intelligence (AI) and natural language processing (NLP) to simulate human-like conversations with users via text or speech interfaces. These free software platforms are designed to understand user queries, provide relevant responses, and assist with various tasks or inquiries in real-time.

Free chatbot software offers a viable alternative for businesses seeking to enhance their online presence and improve customer satisfaction without investing in costly software. They can be deployed on websites, messaging platforms, mobile apps, and social media channels, enabling businesses to automate customer support, sales, and marketing processes. Additionally, they can be used for various purposes, including answering frequently asked questions, guiding users through processes, collecting feedback, and facilitating transactions.

This free software list includes some of G2’s top free chatbot software such as Drift, Intercom, and Zendesk Support Suite.

If you'd like to see more products and to evaluate additional feature options, compare all Chatbots Software to ensure you get the right product.

View Free Chatbots Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
154 Chatbots Products Available
View all Chatbots Software
View all Chatbots Software
Zowie
(73)4.7 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s

    Users
    No information available
    Industries
    • Retail
    • Consumer Services
    Market Segment
    • 48% Small-Business
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zowie features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.8
    8.5
    Analytics
    Average: 8.5
    8.8
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Aleksandra G.
    AG
    Zowie works seamlessly with Messenger !! Read review
    Verified User in Information Technology and Services
    AI
    We love the proactive functionality. Personalization is a huge initiative for us and that's something we can accomplish through Zowie. Our goal is... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zowie Inc.
    Year Founded
    2019
    HQ Location
    New York
    Twitter
    @ZowieAI
    128 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    125 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s

Users
No information available
Industries
  • Retail
  • Consumer Services
Market Segment
  • 48% Small-Business
  • 40% Mid-Market
Zowie features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.8
8.5
Analytics
Average: 8.5
8.8
Collection of information
Average: 8.7
Aleksandra G.
AG
Zowie works seamlessly with Messenger !! Read review
Verified User in Information Technology and Services
AI
We love the proactive functionality. Personalization is a huge initiative for us and that's something we can accomplish through Zowie. Our goal is... Read review
Seller Details
Seller
Zowie Inc.
Year Founded
2019
HQ Location
New York
Twitter
@ZowieAI
128 Twitter followers
LinkedIn® Page
www.linkedin.com
125 employees on LinkedIn®
Learn more
Rulai
(82)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 60% Small-Business
    • 22% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rulai features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    9.0
    Analytics
    Average: 8.5
    8.9
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Manish Kumar S.
    MS
    RulAI has a user-friendly console. It is very easy to understand and use it. You can build your bot from sratch and improve it with your experience... Read review
    Alex G.
    AG
    I have been extremely impressed by Rulai. Compared to other chatbot platforms, Rulai's chatbot framework and console makes development accessible... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rulai
    Year Founded
    2016
    HQ Location
    Campbell, CA
    Twitter
    @Rulaiinc
    213 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 60% Small-Business
  • 22% Enterprise
Rulai features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
9.0
Analytics
Average: 8.5
8.9
Collection of information
Average: 8.7
Manish Kumar S.
MS
RulAI has a user-friendly console. It is very easy to understand and use it. You can build your bot from sratch and improve it with your experience... Read review
Alex G.
AG
I have been extremely impressed by Rulai. Compared to other chatbot platforms, Rulai's chatbot framework and console makes development accessible... Read review
Seller Details
Seller
Rulai
Year Founded
2016
HQ Location
Campbell, CA
Twitter
@Rulaiinc
213 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Learn more

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SleekFlow
(164)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SleekFlow is the Omnichannel Conversational AI Suite for customer engagement. The all-in-one SleekFlow platform creates seamless and personalized customer journeys across everyone’s go-to messaging ch

    Users
    • Director
    • Founder
    Industries
    • Retail
    • Education Management
    Market Segment
    • 79% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SleekFlow is a communication platform that consolidates messages from various channels and offers automation features for efficient customer interaction.
    • Users like the platform's ease of use, automation capabilities, and omnichannel messaging feature, which streamline workflows, save time, and improve customer engagement.
    • Users mentioned issues with the platform's user interface, limitations in customization and analytics, occasional bugs, and high costs for certain features and add-ons.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SleekFlow features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Control
    Average: 8.8
    8.2
    Analytics
    Average: 8.5
    8.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SleekFlow
    Year Founded
    2019
    HQ Location
    Singapore, SG
    Twitter
    @sleekflow_io
    85 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    191 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SleekFlow is the Omnichannel Conversational AI Suite for customer engagement. The all-in-one SleekFlow platform creates seamless and personalized customer journeys across everyone’s go-to messaging ch

Users
  • Director
  • Founder
Industries
  • Retail
  • Education Management
Market Segment
  • 79% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SleekFlow is a communication platform that consolidates messages from various channels and offers automation features for efficient customer interaction.
  • Users like the platform's ease of use, automation capabilities, and omnichannel messaging feature, which streamline workflows, save time, and improve customer engagement.
  • Users mentioned issues with the platform's user interface, limitations in customization and analytics, occasional bugs, and high costs for certain features and add-ons.
SleekFlow features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.4
Control
Average: 8.8
8.2
Analytics
Average: 8.5
8.2
Collection of information
Average: 8.7
Seller Details
Seller
SleekFlow
Year Founded
2019
HQ Location
Singapore, SG
Twitter
@sleekflow_io
85 Twitter followers
LinkedIn® Page
www.linkedin.com
191 employees on LinkedIn®
Learn more
Watermelon
(72)4.5 out of 5
Save to My Lists
Entry Level Price:Starting at €106.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Watermelon is the most user-friendly conversational platform to automate conversations, no coding required. Reduce your workload by connecting service channels, integrate your software and start autom

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 65% Small-Business
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Watermelon features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    7.6
    Analytics
    Average: 8.5
    7.8
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Frits P.
    FP
    Helpful and clever staff, they think a few steps ahead. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Watermelon
    Year Founded
    2018
    HQ Location
    Utrecht, NL
    Twitter
    @WatermelonHQ
    3,075 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Watermelon is the most user-friendly conversational platform to automate conversations, no coding required. Reduce your workload by connecting service channels, integrate your software and start autom

Users
No information available
Industries
  • Retail
Market Segment
  • 65% Small-Business
  • 32% Mid-Market
Watermelon features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
7.6
Analytics
Average: 8.5
7.8
Collection of information
Average: 8.7
Frits P.
FP
Helpful and clever staff, they think a few steps ahead. Read review
Seller Details
Seller
Watermelon
Year Founded
2018
HQ Location
Utrecht, NL
Twitter
@WatermelonHQ
3,075 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
Learn more
HelpCrunch
(227)4.7 out of 5
Save to My Lists
Entry Level Price:15 $
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features include: -

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 15% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HelpCrunch features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    9.0
    Analytics
    Average: 8.5
    9.1
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Maister D.
    MD
    1) Great options for big support teams > collaboration, private notes, saved replies, macro. Lots of options of customisation of look of live chat,... Read review
    Максим .
    М
    HelpCrunch works extremely well for small SaaS like us. We use it as a single customer communication tool that aligns chat on our website, chatbot,... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HelpCrunch
    Year Founded
    2016
    HQ Location
    Palo Alto, CA
    Twitter
    @HelpCrunchCom
    331 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features include: -

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 15% Mid-Market
HelpCrunch features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
9.0
Analytics
Average: 8.5
9.1
Collection of information
Average: 8.7
Maister D.
MD
1) Great options for big support teams > collaboration, private notes, saved replies, macro. Lots of options of customisation of look of live chat,... Read review
Максим .
М
HelpCrunch works extremely well for small SaaS like us. We use it as a single customer communication tool that aligns chat on our website, chatbot,... Read review
Seller Details
Seller
HelpCrunch
Year Founded
2016
HQ Location
Palo Alto, CA
Twitter
@HelpCrunchCom
331 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
Learn more
Chatbot Builder AI
(52)5.0 out of 5
1st Easiest To Use in Chatbots software
View top Consulting Services for Chatbot Builder AI
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatbot Builder Ai offers a rapid, intuitive platform to craft custom GPTs for businesses, integrating seamlessly across websites, social media, SMS, and phone services. Launch a GPT-powered chatbot i

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Consulting
    Market Segment
    • 98% Small-Business
    • 2% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chatbot Builder AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Control
    Average: 8.8
    9.6
    Analytics
    Average: 8.5
    9.8
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Marketing and Advertising
    AM
    Pros: Unusually strong AI integration Was able to cancel other subscriptions - multiple products that are typically standalone provided... Read review
    Dom J. T.
    DT
    What I appreciate most about Chatbot Builder AI is its remarkable user-friendliness. The platform's accessibility and the quality of their customer... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chatbot Builder AI
    Year Founded
    2023
    HQ Location
    ,
    Twitter
    @CBBuilder
    381 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatbot Builder Ai offers a rapid, intuitive platform to craft custom GPTs for businesses, integrating seamlessly across websites, social media, SMS, and phone services. Launch a GPT-powered chatbot i

Users
No information available
Industries
  • Marketing and Advertising
  • Consulting
Market Segment
  • 98% Small-Business
  • 2% Mid-Market
Chatbot Builder AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.8
Control
Average: 8.8
9.6
Analytics
Average: 8.5
9.8
Collection of information
Average: 8.7
Verified User in Marketing and Advertising
AM
Pros: Unusually strong AI integration Was able to cancel other subscriptions - multiple products that are typically standalone provided... Read review
Dom J. T.
DT
What I appreciate most about Chatbot Builder AI is its remarkable user-friendliness. The platform's accessibility and the quality of their customer... Read review
Seller Details
Seller
Chatbot Builder AI
Year Founded
2023
HQ Location
,
Twitter
@CBBuilder
381 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Learn more
Outgrow
(292)4.7 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$14.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 82% Small-Business
    • 15% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Outgrow is a platform that allows users to create interactive content such as quizzes and calculators for lead generation and client engagement.
    • Users frequently mention the ease of use, the variety of customization options, and the responsive customer service as key benefits of using Outgrow.
    • Reviewers noted that the platform can be initially challenging to navigate due to the multitude of options, and the integration with other applications can be time-consuming.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Outgrow features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Control
    Average: 8.8
    9.7
    Analytics
    Average: 8.5
    9.5
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Outgrow
    Company Website
    Year Founded
    2012
    HQ Location
    New York, NY
    Twitter
    @OutgrowCo
    3,370 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    71 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 82% Small-Business
  • 15% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Outgrow is a platform that allows users to create interactive content such as quizzes and calculators for lead generation and client engagement.
  • Users frequently mention the ease of use, the variety of customization options, and the responsive customer service as key benefits of using Outgrow.
  • Reviewers noted that the platform can be initially challenging to navigate due to the multitude of options, and the integration with other applications can be time-consuming.
Outgrow features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.2
Control
Average: 8.8
9.7
Analytics
Average: 8.5
9.5
Collection of information
Average: 8.7
Seller Details
Seller
Outgrow
Company Website
Year Founded
2012
HQ Location
New York, NY
Twitter
@OutgrowCo
3,370 Twitter followers
LinkedIn® Page
www.linkedin.com
71 employees on LinkedIn®
Capacity
(56)4.8 out of 5
Save to My Lists
Entry Level Price:Starting at $6,000.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    About Capacity: As support costs continue to rise, support teams are often overburdened, struggling to maintain service levels with increasing ticket volumes, and facing pressure to find cost-effectiv

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 41% Mid-Market
    • 38% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Capacity features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Control
    Average: 8.8
    7.8
    Analytics
    Average: 8.5
    9.1
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • DW
    The platform is easy to navigate and customize. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Capacity
    Year Founded
    2017
    HQ Location
    University City, Missouri
    Twitter
    @GoCapacity
    520 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    150 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

About Capacity: As support costs continue to rise, support teams are often overburdened, struggling to maintain service levels with increasing ticket volumes, and facing pressure to find cost-effectiv

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 41% Mid-Market
  • 38% Small-Business
Capacity features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.3
Control
Average: 8.8
7.8
Analytics
Average: 8.5
9.1
Collection of information
Average: 8.7
DW
The platform is easy to navigate and customize. Read review
Seller Details
Seller
Capacity
Year Founded
2017
HQ Location
University City, Missouri
Twitter
@GoCapacity
520 Twitter followers
LinkedIn® Page
www.linkedin.com
150 employees on LinkedIn®
Learn more
Zoho SalesIQ
(281)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real t

    Users
    • CEO
    • Director
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 64% Small-Business
    • 16% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho SalesIQ features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    7.4
    Control
    Average: 8.8
    7.6
    Analytics
    Average: 8.5
    7.5
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • JR
    I use Salesiq mainly to track people on my website and try to close deals with the Zobot, their personal chat bot created on the platform. Read review
    Verified User in Hospital & Health Care
    UH
    Its great at identifying users (and repeat users) to your website. You can even automate it to give visitors a ping when they visit a specific page... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    103,190 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,715 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real t

Users
  • CEO
  • Director
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 64% Small-Business
  • 16% Mid-Market
Zoho SalesIQ features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
7.4
Control
Average: 8.8
7.6
Analytics
Average: 8.5
7.5
Collection of information
Average: 8.7
JR
I use Salesiq mainly to track people on my website and try to close deals with the Zobot, their personal chat bot created on the platform. Read review
Verified User in Hospital & Health Care
UH
Its great at identifying users (and repeat users) to your website. You can even automate it to give visitors a ping when they visit a specific page... Read review
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,190 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
Learn more
LiveAgent
(1,509)4.5 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized inte

    Users
    • CEO
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LiveAgent is a customer support tool that integrates email, chat, and calling on the same platform, offering a range of features for managing customer interactions.
    • Users like the simplicity, ease of use, and the intuitive UI and UX of LiveAgent, appreciating its ability to streamline operations, improve real-time communication, speed up ticket responses, and enhance transparency and commitment to service improvement.
    • Reviewers mentioned some issues with the phone system setup, a learning curve during initial setup, a need for better design, occasional lags in the chat widget, and a lack of customization options.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LiveAgent features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.8
    8.3
    Analytics
    Average: 8.5
    8.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    QualityUnit
    Company Website
    Year Founded
    2004
    HQ Location
    Bratislava
    Twitter
    @qualityunit
    505 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    61 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized inte

Users
  • CEO
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LiveAgent is a customer support tool that integrates email, chat, and calling on the same platform, offering a range of features for managing customer interactions.
  • Users like the simplicity, ease of use, and the intuitive UI and UX of LiveAgent, appreciating its ability to streamline operations, improve real-time communication, speed up ticket responses, and enhance transparency and commitment to service improvement.
  • Reviewers mentioned some issues with the phone system setup, a learning curve during initial setup, a need for better design, occasional lags in the chat widget, and a lack of customization options.
LiveAgent features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.8
8.3
Analytics
Average: 8.5
8.8
Collection of information
Average: 8.7
Seller Details
Seller
QualityUnit
Company Website
Year Founded
2004
HQ Location
Bratislava
Twitter
@qualityunit
505 Twitter followers
LinkedIn® Page
www.linkedin.com
61 employees on LinkedIn®
IvyQuantum
(42)4.3 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ivy.ai transcends the chatbot landscape as a scalable, AI-powered communication platform revolutionizing customer support. As the industry leader, Ivy offers high-IQ chatbot solutions tailored for hig

    Users
    No information available
    Industries
    • Higher Education
    Market Segment
    • 38% Mid-Market
    • 31% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IvyQuantum features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Control
    Average: 8.8
    8.6
    Analytics
    Average: 8.5
    8.4
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • SW
    I like that they scan our urls to find answers to questions automatically. I also love the Inbox Zero function. Read review
    Verified User in Higher Education
    AH
    Not only does Ivy have a stellar customer support team, the ease of implementation is promising. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ivy.ai
    Year Founded
    2016
    HQ Location
    Raleigh, US
    Twitter
    @ivychatbot
    202 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ivy.ai transcends the chatbot landscape as a scalable, AI-powered communication platform revolutionizing customer support. As the industry leader, Ivy offers high-IQ chatbot solutions tailored for hig

Users
No information available
Industries
  • Higher Education
Market Segment
  • 38% Mid-Market
  • 31% Enterprise
IvyQuantum features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.2
Control
Average: 8.8
8.6
Analytics
Average: 8.5
8.4
Collection of information
Average: 8.7
SW
I like that they scan our urls to find answers to questions automatically. I also love the Inbox Zero function. Read review
Verified User in Higher Education
AH
Not only does Ivy have a stellar customer support team, the ease of implementation is promising. Read review
Seller Details
Seller
Ivy.ai
Year Founded
2016
HQ Location
Raleigh, US
Twitter
@ivychatbot
202 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®
Learn more
SocialNowa
(40)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SocialNowa Chatbot is a Messenger Chatbot and Instagram DM Automation Tool. It is one of the best chatbot automation tools available in the market. It has some additional features which are unique

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 95% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SocialNowa features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    9.6
    Analytics
    Average: 8.5
    9.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Lachelle Marie R.
    LR
    I was looking for a way to automate my lead generation process without breaking the bank. I found a few solutions, but they were rather pricey –... Read review
    Ben Y.
    BY
    Easy to implement I was initially skeptical because I tried another chatbot software where the interface was buggy and confusing. I setup a... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    DigiNowa
    Year Founded
    2021
    HQ Location
    Pune, Maharashtra
    Twitter
    @SocialNowa
    59 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SocialNowa Chatbot is a Messenger Chatbot and Instagram DM Automation Tool. It is one of the best chatbot automation tools available in the market. It has some additional features which are unique

Users
No information available
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 95% Small-Business
SocialNowa features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
9.6
Analytics
Average: 8.5
9.3
Collection of information
Average: 8.7
Lachelle Marie R.
LR
I was looking for a way to automate my lead generation process without breaking the bank. I found a few solutions, but they were rather pricey –... Read review
Ben Y.
BY
Easy to implement I was initially skeptical because I tried another chatbot software where the interface was buggy and confusing. I setup a... Read review
Seller Details
Seller
DigiNowa
Year Founded
2021
HQ Location
Pune, Maharashtra
Twitter
@SocialNowa
59 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Learn more
ViaSay
(50)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg

    Users
    No information available
    Industries
    • Airlines/Aviation
    • Leisure, Travel & Tourism
    Market Segment
    • 50% Mid-Market
    • 34% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ViaSay features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Control
    Average: 8.8
    8.1
    Analytics
    Average: 8.5
    7.5
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Francis H.
    FH
    How the platform is built and designed for CX automation and cost saving. Also great implementation and consultancy support from Mindsay team with... Read review
    Verified User in Leisure, Travel & Tourism
    AL
    The ease of use and ability to build with no technical expertise. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ViaSay
    Year Founded
    2016
    HQ Location
    Paris, Île-de-France
    Twitter
    @Mindsay_ai
    1,472 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg

Users
No information available
Industries
  • Airlines/Aviation
  • Leisure, Travel & Tourism
Market Segment
  • 50% Mid-Market
  • 34% Enterprise
ViaSay features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
8.1
Control
Average: 8.8
8.1
Analytics
Average: 8.5
7.5
Collection of information
Average: 8.7
Francis H.
FH
How the platform is built and designed for CX automation and cost saving. Also great implementation and consultancy support from Mindsay team with... Read review
Verified User in Leisure, Travel & Tourism
AL
The ease of use and ability to build with no technical expertise. Read review
Seller Details
Seller
ViaSay
Year Founded
2016
HQ Location
Paris, Île-de-France
Twitter
@Mindsay_ai
1,472 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Learn more
Brevo Marketing Platform
(2,220)4.5 out of 5
Optimized for quick response
View top Consulting Services for Brevo Marketing Platform
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brevo is an email marketing platform that allows users to manage marketing and transactional emails, create campaigns, and monitor their effectiveness.
    • Reviewers appreciate Brevo's user-friendly interface, intuitive design, and the ability to handle large databases of contacts, segment them effectively, and create targeted campaigns.
    • Reviewers mentioned issues with the real-time sync between Brevo and CRM lists, limitations in the free plan, and difficulties with the management of unsubscribed contacts.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brevo Marketing Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    7.3
    Control
    Average: 8.8
    8.7
    Analytics
    Average: 8.5
    8.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brevo
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @brevo_official
    15,907 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    719 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brevo is an email marketing platform that allows users to manage marketing and transactional emails, create campaigns, and monitor their effectiveness.
  • Reviewers appreciate Brevo's user-friendly interface, intuitive design, and the ability to handle large databases of contacts, segment them effectively, and create targeted campaigns.
  • Reviewers mentioned issues with the real-time sync between Brevo and CRM lists, limitations in the free plan, and difficulties with the management of unsubscribed contacts.
Brevo Marketing Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
7.3
Control
Average: 8.8
8.7
Analytics
Average: 8.5
8.2
Collection of information
Average: 8.7
Seller Details
Seller
Brevo
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@brevo_official
15,907 Twitter followers
LinkedIn® Page
www.linkedin.com
719 employees on LinkedIn®
Kindly
(32)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Generative AI-powered chatbots built to automate support. We are one of Europe’s leading premium chatbot providers specializing in the development of artificial intelligence and automation solutio

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 44% Mid-Market
    • 41% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kindly features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.5
    9.1
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Susanne H.
    SH
    Kindly helps us give quicker support to our members. It is also a pleasure to work with the people behind kindly who always provide good and... Read review
    Verified User in Leisure, Travel & Tourism
    AL
    We are very happy with the collaboration so far with Kindly. They are very swift to solve our problems and needs. Our Customer Success manager from... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kindly
    Year Founded
    2016
    HQ Location
    Oslo, NO
    LinkedIn® Page
    www.linkedin.com
    82 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Generative AI-powered chatbots built to automate support. We are one of Europe’s leading premium chatbot providers specializing in the development of artificial intelligence and automation solutio

Users
No information available
Industries
No information available
Market Segment
  • 44% Mid-Market
  • 41% Small-Business
Kindly features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.8
8.8
Analytics
Average: 8.5
9.1
Collection of information
Average: 8.7
Susanne H.
SH
Kindly helps us give quicker support to our members. It is also a pleasure to work with the people behind kindly who always provide good and... Read review
Verified User in Leisure, Travel & Tourism
AL
We are very happy with the collaboration so far with Kindly. They are very swift to solve our problems and needs. Our Customer Success manager from... Read review
Seller Details
Seller
Kindly
Year Founded
2016
HQ Location
Oslo, NO
LinkedIn® Page
www.linkedin.com
82 employees on LinkedIn®
Learn more