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Top Free Chatbots Software - Page 3

Chatbot platforms use artificial intelligence (AI) and natural language processing (NLP) to simulate human-like conversations with users via text or speech interfaces. These free software platforms are designed to understand user queries, provide relevant responses, and assist with various tasks or inquiries in real-time.

Free chatbot software offers a viable alternative for businesses seeking to enhance their online presence and improve customer satisfaction without investing in costly software. They can be deployed on websites, messaging platforms, mobile apps, and social media channels, enabling businesses to automate customer support, sales, and marketing processes. Additionally, they can be used for various purposes, including answering frequently asked questions, guiding users through processes, collecting feedback, and facilitating transactions.

This free software list includes some of G2’s top free chatbot software such as Drift, Intercom, and Zendesk Support Suite.

If you'd like to see more products and to evaluate additional feature options, compare all Chatbots Software to ensure you get the right product.

View Free Chatbots Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
183 Chatbots Products Available
View all Chatbots Software
View all Chatbots Software
Zowie
(73)4.7 out of 5
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s

    Users
    No information available
    Industries
    • Retail
    • Consumer Services
    Market Segment
    • 48% Small-Business
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zowie features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.7
    8.5
    Analytics
    Average: 8.5
    8.8
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Aleksandra G.
    AG
    Zowie works seamlessly with Messenger !! Read review
    Verified User in Information Technology and Services
    AI
    We love the proactive functionality. Personalization is a huge initiative for us and that's something we can accomplish through Zowie. Our goal is... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zowie Inc.
    Year Founded
    2019
    HQ Location
    New York
    Twitter
    @ZowieAI
    148 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    112 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s

Users
No information available
Industries
  • Retail
  • Consumer Services
Market Segment
  • 48% Small-Business
  • 40% Mid-Market
Zowie features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.7
8.5
Analytics
Average: 8.5
8.8
Collection of information
Average: 8.7
Aleksandra G.
AG
Zowie works seamlessly with Messenger !! Read review
Verified User in Information Technology and Services
AI
We love the proactive functionality. Personalization is a huge initiative for us and that's something we can accomplish through Zowie. Our goal is... Read review
Seller Details
Seller
Zowie Inc.
Year Founded
2019
HQ Location
New York
Twitter
@ZowieAI
148 Twitter followers
LinkedIn® Page
www.linkedin.com
112 employees on LinkedIn®
Rulai
(82)4.6 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 22% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rulai features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.7
    9.0
    Analytics
    Average: 8.5
    8.9
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Manish Kumar S.
    MS
    RulAI has a user-friendly console. It is very easy to understand and use it. You can build your bot from sratch and improve it with your experience... Read review
    Alex G.
    AG
    I have been extremely impressed by Rulai. Compared to other chatbot platforms, Rulai's chatbot framework and console makes development accessible... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rulai
    Year Founded
    2016
    HQ Location
    Campbell, CA
    Twitter
    @Rulaiinc
    208 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 22% Enterprise
Rulai features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.7
9.0
Analytics
Average: 8.5
8.9
Collection of information
Average: 8.7
Manish Kumar S.
MS
RulAI has a user-friendly console. It is very easy to understand and use it. You can build your bot from sratch and improve it with your experience... Read review
Alex G.
AG
I have been extremely impressed by Rulai. Compared to other chatbot platforms, Rulai's chatbot framework and console makes development accessible... Read review
Seller Details
Seller
Rulai
Year Founded
2016
HQ Location
Campbell, CA
Twitter
@Rulaiinc
208 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
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HelpCrunch
(237)4.7 out of 5
Entry Level Price:15 $
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HelpCrunch is an AI customer service platform for your Support, Sales, and Marketing. All in one. Scale customer communications with AI in all channels while keeping it personal and controllable.

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 83% Small-Business
    • 15% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HelpCrunch features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.7
    9.2
    Analytics
    Average: 8.5
    9.2
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Maister D.
    MD
    1) Great options for big support teams > collaboration, private notes, saved replies, macro. Lots of options of customisation of look of live chat,... Read review
    Максим .
    М
    HelpCrunch works extremely well for small SaaS like us. We use it as a single customer communication tool that aligns chat on our website, chatbot,... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HelpCrunch
    Year Founded
    2016
    HQ Location
    Palo Alto, CA
    Twitter
    @HelpCrunchCom
    335 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HelpCrunch is an AI customer service platform for your Support, Sales, and Marketing. All in one. Scale customer communications with AI in all channels while keeping it personal and controllable.

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 83% Small-Business
  • 15% Mid-Market
HelpCrunch features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.7
9.2
Analytics
Average: 8.5
9.2
Collection of information
Average: 8.7
Maister D.
MD
1) Great options for big support teams > collaboration, private notes, saved replies, macro. Lots of options of customisation of look of live chat,... Read review
Максим .
М
HelpCrunch works extremely well for small SaaS like us. We use it as a single customer communication tool that aligns chat on our website, chatbot,... Read review
Seller Details
Seller
HelpCrunch
Year Founded
2016
HQ Location
Palo Alto, CA
Twitter
@HelpCrunchCom
335 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Outgrow
(329)4.7 out of 5
Entry Level Price:$14.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Outgrow is a content creation software that allows users to create interactive elements such as quizzes, surveys, calculators, and games for their websites to engage with their audience.
    • Users frequently mention the user-friendliness of Outgrow, its ability to create high-converting quizzes and forms, and the exceptional customer support that goes above and beyond to resolve issues.
    • Users reported issues with the initial setup not being intuitive, limitations in customization options, and the need for additional costs to access advanced features and analytics.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Outgrow features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Control
    Average: 8.7
    8.9
    Analytics
    Average: 8.5
    8.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Outgrow
    Year Founded
    2012
    HQ Location
    New York, NY
    Twitter
    @OutgrowCo
    3,553 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Outgrow is a content creation software that allows users to create interactive elements such as quizzes, surveys, calculators, and games for their websites to engage with their audience.
  • Users frequently mention the user-friendliness of Outgrow, its ability to create high-converting quizzes and forms, and the exceptional customer support that goes above and beyond to resolve issues.
  • Users reported issues with the initial setup not being intuitive, limitations in customization options, and the need for additional costs to access advanced features and analytics.
Outgrow features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.6
Control
Average: 8.7
8.9
Analytics
Average: 8.5
8.9
Collection of information
Average: 8.7
Seller Details
Seller
Outgrow
Year Founded
2012
HQ Location
New York, NY
Twitter
@OutgrowCo
3,553 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
HighLevel
(600)4.6 out of 5
View top Consulting Services for HighLevel
Entry Level Price:$97.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagra

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Consulting
    Market Segment
    • 62% Small-Business
    • 3% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HighLevel is an all-in-one platform for managing email campaigns, automations, and client communication at scale, used by marketing agencies to run email outreach, nurture sequences, and automated workflows for various clients.
    • Reviewers frequently mention the platform's comprehensive features, including its ability to manage campaigns, track performance, automate follow-ups, and maintain consistency across multiple clients, which helps streamline operations.
    • Users experienced a steep learning curve when setting up more advanced automations and workflows, and some areas of the interface require time to configure properly, especially when managing multiple campaigns or clients.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HighLevel features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    7.3
    Control
    Average: 8.7
    8.6
    Analytics
    Average: 8.5
    9.5
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HighLevel
    Company Website
    Year Founded
    2018
    HQ Location
    Dallas, Texas
    Twitter
    @gohighlevel
    8,183 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,132 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagra

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Consulting
Market Segment
  • 62% Small-Business
  • 3% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HighLevel is an all-in-one platform for managing email campaigns, automations, and client communication at scale, used by marketing agencies to run email outreach, nurture sequences, and automated workflows for various clients.
  • Reviewers frequently mention the platform's comprehensive features, including its ability to manage campaigns, track performance, automate follow-ups, and maintain consistency across multiple clients, which helps streamline operations.
  • Users experienced a steep learning curve when setting up more advanced automations and workflows, and some areas of the interface require time to configure properly, especially when managing multiple campaigns or clients.
HighLevel features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
7.3
Control
Average: 8.7
8.6
Analytics
Average: 8.5
9.5
Collection of information
Average: 8.7
Seller Details
Seller
HighLevel
Company Website
Year Founded
2018
HQ Location
Dallas, Texas
Twitter
@gohighlevel
8,183 Twitter followers
LinkedIn® Page
www.linkedin.com
2,132 employees on LinkedIn®
Chatbot Builder AI
(53)5.0 out of 5
9th Easiest To Use in Chatbots software
View top Consulting Services for Chatbot Builder AI
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatbot Builder Ai offers a rapid, intuitive platform to craft custom GPTs for businesses, integrating seamlessly across websites, social media, SMS, and phone services. Launch a GPT-powered chatbot i

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Consulting
    Market Segment
    • 96% Small-Business
    • 4% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chatbot Builder AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Control
    Average: 8.7
    9.6
    Analytics
    Average: 8.5
    9.8
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Dom J. T.
    DT
    What I appreciate most about Chatbot Builder AI is its remarkable user-friendliness. The platform's accessibility and the quality of their customer... Read review
    John C.
    JC
    What I like most about Chatbotbuilder is that everything is just one click away and is easy to understand and intuitive. But definitely the best... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chatbot Builder AI
    Year Founded
    2023
    HQ Location
    ,
    Twitter
    @CBBuilder
    466 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatbot Builder Ai offers a rapid, intuitive platform to craft custom GPTs for businesses, integrating seamlessly across websites, social media, SMS, and phone services. Launch a GPT-powered chatbot i

Users
No information available
Industries
  • Marketing and Advertising
  • Consulting
Market Segment
  • 96% Small-Business
  • 4% Mid-Market
Chatbot Builder AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.8
Control
Average: 8.7
9.6
Analytics
Average: 8.5
9.8
Collection of information
Average: 8.7
Dom J. T.
DT
What I appreciate most about Chatbot Builder AI is its remarkable user-friendliness. The platform's accessibility and the quality of their customer... Read review
John C.
JC
What I like most about Chatbotbuilder is that everything is just one click away and is easy to understand and intuitive. But definitely the best... Read review
Seller Details
Seller
Chatbot Builder AI
Year Founded
2023
HQ Location
,
Twitter
@CBBuilder
466 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
LiveAgent
(1,531)4.5 out of 5
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized inte

    Users
    • CEO
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LiveAgent is a ticketing solution that allows users to track and manage customer inquiries and support requests.
    • Users like the detailed reporting, multi-site live chat system, and the ability to categorize tickets by support department or project, which enhances productivity and customer response management.
    • Users mentioned issues with mobile platform integration, slow page loading times during high traffic, basic control panel interface, and the need for more flexible customization options.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LiveAgent features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Control
    Average: 8.7
    8.6
    Analytics
    Average: 8.5
    8.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    QualityUnit
    Year Founded
    2004
    HQ Location
    Bratislava
    Twitter
    @qualityunit
    484 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized inte

Users
  • CEO
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LiveAgent is a ticketing solution that allows users to track and manage customer inquiries and support requests.
  • Users like the detailed reporting, multi-site live chat system, and the ability to categorize tickets by support department or project, which enhances productivity and customer response management.
  • Users mentioned issues with mobile platform integration, slow page loading times during high traffic, basic control panel interface, and the need for more flexible customization options.
LiveAgent features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.6
Control
Average: 8.7
8.6
Analytics
Average: 8.5
8.9
Collection of information
Average: 8.7
Seller Details
Seller
QualityUnit
Year Founded
2004
HQ Location
Bratislava
Twitter
@qualityunit
484 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
Zoho SalesIQ
(253)4.4 out of 5
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real t

    Users
    • CEO
    • Director
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 72% Small-Business
    • 20% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho SalesIQ features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    7.6
    Control
    Average: 8.7
    7.7
    Analytics
    Average: 8.5
    7.7
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • JR
    I use Salesiq mainly to track people on my website and try to close deals with the Zobot, their personal chat bot created on the platform. Read review
    Verified User in Hospital & Health Care
    UH
    Its great at identifying users (and repeat users) to your website. You can even automate it to give visitors a ping when they visit a specific page... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    137,064 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real t

Users
  • CEO
  • Director
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 72% Small-Business
  • 20% Mid-Market
Zoho SalesIQ features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
7.6
Control
Average: 8.7
7.7
Analytics
Average: 8.5
7.7
Collection of information
Average: 8.7
JR
I use Salesiq mainly to track people on my website and try to close deals with the Zobot, their personal chat bot created on the platform. Read review
Verified User in Hospital & Health Care
UH
Its great at identifying users (and repeat users) to your website. You can even automate it to give visitors a ping when they visit a specific page... Read review
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
137,064 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
Expertise AI
(49)4.9 out of 5
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Expertise AI replaces traditional website chatbots with an AI sales agent built to convert. Most chatbots are designed for support. They answer basic questions, follow rigid scripts, and break the

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 73% Small-Business
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Expertise AI is a chatbot platform that captures contact information from website visitors for marketing follow-ups.
    • Reviewers appreciate the ease of implementation, smooth integration with HubSpot, and the quality of information presented which aids in conversion.
    • Users experienced some challenges with the pricing model, lack of customization options for the widget design, and steep pricing tiers for small businesses.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Expertise AI features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Control
    Average: 8.7
    8.8
    Analytics
    Average: 8.5
    9.5
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Expertise AI
    Company Website
    HQ Location
    Toronto, ON
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Expertise AI replaces traditional website chatbots with an AI sales agent built to convert. Most chatbots are designed for support. They answer basic questions, follow rigid scripts, and break the

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 73% Small-Business
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Expertise AI is a chatbot platform that captures contact information from website visitors for marketing follow-ups.
  • Reviewers appreciate the ease of implementation, smooth integration with HubSpot, and the quality of information presented which aids in conversion.
  • Users experienced some challenges with the pricing model, lack of customization options for the widget design, and steep pricing tiers for small businesses.
Expertise AI features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.3
Control
Average: 8.7
8.8
Analytics
Average: 8.5
9.5
Collection of information
Average: 8.7
Seller Details
Seller
Expertise AI
Company Website
HQ Location
Toronto, ON
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Capacity
(57)4.8 out of 5
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Capacity is a unified CX Automation Platform engineered to eliminate the operational chaos of rising support costs, fragmented technology, and increasing customer expectations. Built specifically for

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 42% Mid-Market
    • 37% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Capacity features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Control
    Average: 8.7
    7.8
    Analytics
    Average: 8.5
    9.1
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • DW
    The platform is easy to navigate and customize. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Capacity
    Year Founded
    2017
    HQ Location
    University City, Missouri
    Twitter
    @GoCapacity
    526 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    630 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Capacity is a unified CX Automation Platform engineered to eliminate the operational chaos of rising support costs, fragmented technology, and increasing customer expectations. Built specifically for

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 42% Mid-Market
  • 37% Small-Business
Capacity features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.3
Control
Average: 8.7
7.8
Analytics
Average: 8.5
9.1
Collection of information
Average: 8.7
DW
The platform is easy to navigate and customize. Read review
Seller Details
Seller
Capacity
Year Founded
2017
HQ Location
University City, Missouri
Twitter
@GoCapacity
526 Twitter followers
LinkedIn® Page
www.linkedin.com
630 employees on LinkedIn®
Hiver
(1,274)4.6 out of 5
Optimized for quick response
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hiver is a modern AI customer service platform built for fast-moving teams to deliver stellar service across channels like email, chat, voice, and more - all from a single intuitive interface. It’

    Users
    • Owner
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 66% Small-Business
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hiver is a shared inbox and email collaboration tool that helps teams manage support and sales queries, assign emails, track status, and communicate internally.
    • Reviewers frequently mention that Hiver simplifies their processes, enhances customer experience, provides easy email assignment, and offers useful reports for data analysis.
    • Users experienced issues with the tool mixing up emails, occasional performance lag, limited automation features, and occasional disconnection issues.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hiver features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    6.7
    Control
    Average: 8.7
    6.7
    Analytics
    Average: 8.5
    6.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Hiver
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, CA
    Twitter
    @hiverhq
    5,647 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    284 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hiver is a modern AI customer service platform built for fast-moving teams to deliver stellar service across channels like email, chat, voice, and more - all from a single intuitive interface. It’

Users
  • Owner
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 66% Small-Business
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hiver is a shared inbox and email collaboration tool that helps teams manage support and sales queries, assign emails, track status, and communicate internally.
  • Reviewers frequently mention that Hiver simplifies their processes, enhances customer experience, provides easy email assignment, and offers useful reports for data analysis.
  • Users experienced issues with the tool mixing up emails, occasional performance lag, limited automation features, and occasional disconnection issues.
Hiver features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
6.7
Control
Average: 8.7
6.7
Analytics
Average: 8.5
6.7
Collection of information
Average: 8.7
Seller Details
Seller
Hiver
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@hiverhq
5,647 Twitter followers
LinkedIn® Page
www.linkedin.com
284 employees on LinkedIn®
Brevo Marketing Platform
(2,511)4.5 out of 5
Optimized for quick response
View top Consulting Services for Brevo Marketing Platform
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brevo Marketing Platform is a tool that integrates email, SMS, automation, and CRM for marketing purposes.
    • Reviewers like the platform's intuitive interface, strong automation for lifecycle campaigns, solid segmentation and reporting, and its reasonable pricing, making it a great option for small to mid-sized teams.
    • Users mentioned that some of the more advanced automation and analytics feel limited compared to specialized tools, the reporting can sometimes lack depth for deeper performance insights, and SMS pricing can add up quickly if used heavily.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brevo Marketing Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    7.8
    Control
    Average: 8.7
    9.0
    Analytics
    Average: 8.5
    8.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brevo
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @brevo_official
    16,047 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    863 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brevo Marketing Platform is a tool that integrates email, SMS, automation, and CRM for marketing purposes.
  • Reviewers like the platform's intuitive interface, strong automation for lifecycle campaigns, solid segmentation and reporting, and its reasonable pricing, making it a great option for small to mid-sized teams.
  • Users mentioned that some of the more advanced automation and analytics feel limited compared to specialized tools, the reporting can sometimes lack depth for deeper performance insights, and SMS pricing can add up quickly if used heavily.
Brevo Marketing Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
7.8
Control
Average: 8.7
9.0
Analytics
Average: 8.5
8.2
Collection of information
Average: 8.7
Seller Details
Seller
Brevo
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@brevo_official
16,047 Twitter followers
LinkedIn® Page
www.linkedin.com
863 employees on LinkedIn®
BIK
(69)4.5 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage mult

    Users
    No information available
    Industries
    • Consumer Goods
    • Cosmetics
    Market Segment
    • 62% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BIK is a marketing automation and CRM platform that integrates various platforms like WhatsApp, Instagram, Facebook, and Emails for customer support and campaign management.
    • Reviewers appreciate the ease of use, quick customer support, and the constant addition of new features that have directly impacted the way they use the platform, along with the integration with other services like Shopify and Meta.
    • Reviewers mentioned issues such as the tedious task of copying and pasting data for tracking campaign performance, dependence on a third party for the SMS part, occasional WhatsApp message delivery failures, and the disappearance of messages older than three months.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BIK features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.7
    8.8
    Analytics
    Average: 8.5
    9.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BIK
    Year Founded
    2019
    HQ Location
    Palo Alto
    Twitter
    @Bikglobal
    46 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    345 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage mult

Users
No information available
Industries
  • Consumer Goods
  • Cosmetics
Market Segment
  • 62% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BIK is a marketing automation and CRM platform that integrates various platforms like WhatsApp, Instagram, Facebook, and Emails for customer support and campaign management.
  • Reviewers appreciate the ease of use, quick customer support, and the constant addition of new features that have directly impacted the way they use the platform, along with the integration with other services like Shopify and Meta.
  • Reviewers mentioned issues such as the tedious task of copying and pasting data for tracking campaign performance, dependence on a third party for the SMS part, occasional WhatsApp message delivery failures, and the disappearance of messages older than three months.
BIK features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.7
8.8
Analytics
Average: 8.5
9.2
Collection of information
Average: 8.7
Seller Details
Seller
BIK
Year Founded
2019
HQ Location
Palo Alto
Twitter
@Bikglobal
46 Twitter followers
LinkedIn® Page
www.linkedin.com
345 employees on LinkedIn®
SocialNowa
(40)4.8 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SocialNowa Chatbot is a Messenger Chatbot and Instagram DM Automation Tool. It is one of the best chatbot automation tools available in the market. It has some additional features which are unique

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 95% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SocialNowa features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.7
    9.6
    Analytics
    Average: 8.5
    9.3
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Lachelle Marie R.
    LR
    I was looking for a way to automate my lead generation process without breaking the bank. I found a few solutions, but they were rather pricey –... Read review
    Ben Y.
    BY
    Easy to implement I was initially skeptical because I tried another chatbot software where the interface was buggy and confusing. I setup a... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    DigiNowa
    Year Founded
    2021
    HQ Location
    Pune, Maharashtra
    Twitter
    @SocialNowa
    59 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SocialNowa Chatbot is a Messenger Chatbot and Instagram DM Automation Tool. It is one of the best chatbot automation tools available in the market. It has some additional features which are unique

Users
No information available
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 95% Small-Business
SocialNowa features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.7
9.6
Analytics
Average: 8.5
9.3
Collection of information
Average: 8.7
Lachelle Marie R.
LR
I was looking for a way to automate my lead generation process without breaking the bank. I found a few solutions, but they were rather pricey –... Read review
Ben Y.
BY
Easy to implement I was initially skeptical because I tried another chatbot software where the interface was buggy and confusing. I setup a... Read review
Seller Details
Seller
DigiNowa
Year Founded
2021
HQ Location
Pune, Maharashtra
Twitter
@SocialNowa
59 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
ViaSay
(50)4.6 out of 5
Entry Level Price:Starting at €12,500.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg

    Users
    No information available
    Industries
    • Airlines/Aviation
    • Leisure, Travel & Tourism
    Market Segment
    • 50% Mid-Market
    • 34% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ViaSay features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Control
    Average: 8.7
    8.1
    Analytics
    Average: 8.5
    7.5
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Francis H.
    FH
    How the platform is built and designed for CX automation and cost saving. Also great implementation and consultancy support from Mindsay team with... Read review
    Verified User in Leisure, Travel & Tourism
    AL
    The ease of use and ability to build with no technical expertise. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ViaSay
    Year Founded
    2016
    HQ Location
    Paris, Île-de-France
    Twitter
    @Mindsay_ai
    1,440 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg

Users
No information available
Industries
  • Airlines/Aviation
  • Leisure, Travel & Tourism
Market Segment
  • 50% Mid-Market
  • 34% Enterprise
ViaSay features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
8.1
Control
Average: 8.7
8.1
Analytics
Average: 8.5
7.5
Collection of information
Average: 8.7
Francis H.
FH
How the platform is built and designed for CX automation and cost saving. Also great implementation and consultancy support from Mindsay team with... Read review
Verified User in Leisure, Travel & Tourism
AL
The ease of use and ability to build with no technical expertise. Read review
Seller Details
Seller
ViaSay
Year Founded
2016
HQ Location
Paris, Île-de-France
Twitter
@Mindsay_ai
1,440 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®