Top Free Chatbots Software - Page 2

Chatbot platforms use artificial intelligence (AI) and natural language processing (NLP) to simulate human-like conversations with users via text or speech interfaces. These free software platforms are designed to understand user queries, provide relevant responses, and assist with various tasks or inquiries in real-time.

Free chatbot software offers a viable alternative for businesses seeking to enhance their online presence and improve customer satisfaction without investing in costly software. They can be deployed on websites, messaging platforms, mobile apps, and social media channels, enabling businesses to automate customer support, sales, and marketing processes. Additionally, they can be used for various purposes, including answering frequently asked questions, guiding users through processes, collecting feedback, and facilitating transactions.

This free software list includes some of G2’s top free chatbot software such as Drift, Intercom, and Zendesk Support Suite.

If you'd like to see more products and to evaluate additional feature options, compare all Chatbots Software to ensure you get the right product.

View Free Chatbots Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
154 Chatbots Products Available
View all Chatbots Software
View all Chatbots Software
Glassix
(201)4.8 out of 5
Save to My Lists
Entry Level Price:Starting at $49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With

    Users
    No information available
    Industries
    • Information Technology and Services
    • Real Estate
    Market Segment
    • 68% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Glassix features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Control
    Average: 8.8
    9.5
    Analytics
    Average: 8.5
    10.0
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • AN
    What I like best about Glassix is its easy to use and understand integration of AI into customer support processes. The AI chatbot is incredibly... Read review
    Leon E.
    LE
    I'm genuinely impressed by how Glassix has centralized all business communications into one unified inbox. Their auto-tagging feature and the... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Glassix
    Year Founded
    2015
    HQ Location
    Tel Aviv, Israel
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With

Users
No information available
Industries
  • Information Technology and Services
  • Real Estate
Market Segment
  • 68% Small-Business
  • 29% Mid-Market
Glassix features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
9.6
Control
Average: 8.8
9.5
Analytics
Average: 8.5
10.0
Collection of information
Average: 8.7
AN
What I like best about Glassix is its easy to use and understand integration of AI into customer support processes. The AI chatbot is incredibly... Read review
Leon E.
LE
I'm genuinely impressed by how Glassix has centralized all business communications into one unified inbox. Their auto-tagging feature and the... Read review
Seller Details
Seller
Glassix
Year Founded
2015
HQ Location
Tel Aviv, Israel
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
Learn more
Ada
(154)4.6 out of 5
Optimized for quick response
View top Consulting Services for Ada
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality service at scale, enabling enterprise co

    Users
    No information available
    Industries
    • Financial Services
    • Telecommunications
    Market Segment
    • 62% Mid-Market
    • 21% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ada features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.8
    7.8
    Analytics
    Average: 8.5
    8.7
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Louis K.
    LK
    Ada's answer building process is intuitive and powerful with lots of baked-in flexibility. You can use their drag and drop Blocks to accomplish... Read review
    Eric W.
    EW
    The ADA platform is very user friendly and is intuitive. The recent addition of a help link to ADA Support is a big plus so you don't have to leave... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ADA SUPPORT, INC.
    Company Website
    Year Founded
    2016
    HQ Location
    Toronto, Ontario
    Twitter
    @ada_cx
    1,677 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    388 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality service at scale, enabling enterprise co

Users
No information available
Industries
  • Financial Services
  • Telecommunications
Market Segment
  • 62% Mid-Market
  • 21% Small-Business
Ada features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.8
7.8
Analytics
Average: 8.5
8.7
Collection of information
Average: 8.7
Louis K.
LK
Ada's answer building process is intuitive and powerful with lots of baked-in flexibility. You can use their drag and drop Blocks to accomplish... Read review
Eric W.
EW
The ADA platform is very user friendly and is intuitive. The recent addition of a help link to ADA Support is a big plus so you don't have to leave... Read review
Seller Details
Seller
ADA SUPPORT, INC.
Company Website
Year Founded
2016
HQ Location
Toronto, Ontario
Twitter
@ada_cx
1,677 Twitter followers
LinkedIn® Page
www.linkedin.com
388 employees on LinkedIn®

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TARS
(171)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tars helps marketing and customer service teams optimize their conversion funnels, automate their customer service interactions, and redefine their customer experience using chatbots. On a Chatbot o

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TARS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    8.5
    Analytics
    Average: 8.5
    8.6
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Raiiv B.
    RB
    It’s simple to use and customer friendly. The ability to quickly change flows at the backend and chose how you want to customise are great features Read review
    PD
    Chatbot has all the features we required unlike others and the support we got setting it up was super fast and first class. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TARS
    Year Founded
    2016
    HQ Location
    Newark, DE
    Twitter
    @hellotars_ai
    690 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tars helps marketing and customer service teams optimize their conversion funnels, automate their customer service interactions, and redefine their customer experience using chatbots. On a Chatbot o

Users
  • Owner
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
TARS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
8.5
Analytics
Average: 8.5
8.6
Collection of information
Average: 8.7
Raiiv B.
RB
It’s simple to use and customer friendly. The ability to quickly change flows at the backend and chose how you want to customise are great features Read review
PD
Chatbot has all the features we required unlike others and the support we got setting it up was super fast and first class. Read review
Seller Details
Seller
TARS
Year Founded
2016
HQ Location
Newark, DE
Twitter
@hellotars_ai
690 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
Learn more
Genesys Cloud CX
(1,396)4.3 out of 5
Optimized for quick response
View top Consulting Services for Genesys Cloud CX
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Manager
    • Case Advocate
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 46% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud is a platform designed to deliver basic call center functionality, including features for inbound and outbound calls, dialer, SMS, and integration with Salesforce CRM.
    • Reviewers like the platform's versatility, ease of use, seamless integration with multiple channels of communication, and the continual improvements from its developers, including AI-driven capabilities and omnichannel support.
    • Reviewers experienced challenges with the complexity of configuration and setup, particularly for advanced flows or new services, and found the rollout of new features sometimes rushed and lacking thorough documentation.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Genesys Cloud CX features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Control
    Average: 8.8
    8.6
    Analytics
    Average: 8.5
    8.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,721 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,113 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Manager
  • Case Advocate
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 46% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud is a platform designed to deliver basic call center functionality, including features for inbound and outbound calls, dialer, SMS, and integration with Salesforce CRM.
  • Reviewers like the platform's versatility, ease of use, seamless integration with multiple channels of communication, and the continual improvements from its developers, including AI-driven capabilities and omnichannel support.
  • Reviewers experienced challenges with the complexity of configuration and setup, particularly for advanced flows or new services, and found the rollout of new features sometimes rushed and lacking thorough documentation.
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.2
8.7
Control
Average: 8.8
8.6
Analytics
Average: 8.5
8.7
Collection of information
Average: 8.7
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,721 Twitter followers
LinkedIn® Page
www.linkedin.com
8,113 employees on LinkedIn®
Learn more
Gallabox
(156)4.6 out of 5
Save to My Lists
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to

    Users
    • Founder
    • CEO
    Industries
    • Apparel & Fashion
    • Education Management
    Market Segment
    • 77% Small-Business
    • 18% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gallabox features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Control
    Average: 8.8
    8.1
    Analytics
    Average: 8.5
    8.4
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Anand M. D.
    AD
    After spending so many years in the IT industry, I realized is making a user-friendly product is always challenging. GallaBox is one of the... Read review
    Bhavik S.
    BS
    Gallabox offers multi-functional WhatsApp capabilities at an affordable cost. Their platform helps you improve and streamline customer... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MangoLeap
    Company Website
    Year Founded
    2020
    HQ Location
    Chennai, IN
    Twitter
    @gallabox
    138 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    70 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to

Users
  • Founder
  • CEO
Industries
  • Apparel & Fashion
  • Education Management
Market Segment
  • 77% Small-Business
  • 18% Mid-Market
Gallabox features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.5
Control
Average: 8.8
8.1
Analytics
Average: 8.5
8.4
Collection of information
Average: 8.7
Anand M. D.
AD
After spending so many years in the IT industry, I realized is making a user-friendly product is always challenging. GallaBox is one of the... Read review
Bhavik S.
BS
Gallabox offers multi-functional WhatsApp capabilities at an affordable cost. Their platform helps you improve and streamline customer... Read review
Seller Details
Seller
MangoLeap
Company Website
Year Founded
2020
HQ Location
Chennai, IN
Twitter
@gallabox
138 Twitter followers
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
WotNot
(92)4.6 out of 5
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbo

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Education Management
    Market Segment
    • 66% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WotNot features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.8
    8.8
    Analytics
    Average: 8.5
    9.2
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Anabelle R.
    AR
    Without a doubt, WotNot is an intelligent and modern tool that helps us with communication with the client to make it faster and not have to answer... Read review
    CA
    - Very easy to use App - Flexible pricing - Many good features to test even with the free subscription plan - Responsive Support Team Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    WotNot
    Year Founded
    2018
    HQ Location
    Ahmedabad, Gujarat
    Twitter
    @wotnot
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbo

Users
No information available
Industries
  • Marketing and Advertising
  • Education Management
Market Segment
  • 66% Small-Business
  • 29% Mid-Market
WotNot features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.8
8.8
Analytics
Average: 8.5
9.2
Collection of information
Average: 8.7
Anabelle R.
AR
Without a doubt, WotNot is an intelligent and modern tool that helps us with communication with the client to make it faster and not have to answer... Read review
CA
- Very easy to use App - Flexible pricing - Many good features to test even with the free subscription plan - Responsive Support Team Read review
Seller Details
Seller
WotNot
Year Founded
2018
HQ Location
Ahmedabad, Gujarat
Twitter
@wotnot
2 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
Learn more
Zoom Virtual Agent
(188)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for custome

    Users
    No information available
    Industries
    • Computer Software
    • Internet
    Market Segment
    • 79% Mid-Market
    • 17% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoom Virtual Agent features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    7.4
    Control
    Average: 8.8
    7.8
    Analytics
    Average: 8.5
    6.5
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Information Technology and Services
    AI
    I love the impact Solvvy has had for our customers, we've seen our Self Service rates increase and our overall interactions to our support team... Read review
    Verified User in Furniture
    UF
    Solvvy provides easy-to-use and customizable Workflows in a chat-bot solution that works to successfully deflect contacts to our agents. The Solvvy... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoom
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, CA
    Twitter
    @zoom
    1,061,069 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,191 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for custome

Users
No information available
Industries
  • Computer Software
  • Internet
Market Segment
  • 79% Mid-Market
  • 17% Small-Business
Zoom Virtual Agent features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
7.4
Control
Average: 8.8
7.8
Analytics
Average: 8.5
6.5
Collection of information
Average: 8.7
Verified User in Information Technology and Services
AI
I love the impact Solvvy has had for our customers, we've seen our Self Service rates increase and our overall interactions to our support team... Read review
Verified User in Furniture
UF
Solvvy provides easy-to-use and customizable Workflows in a chat-bot solution that works to successfully deflect contacts to our agents. The Solvvy... Read review
Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,061,069 Twitter followers
LinkedIn® Page
www.linkedin.com
11,191 employees on LinkedIn®
yellow.ai
(106)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 39% Small-Business
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • yellow.ai features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.8
    8.3
    Analytics
    Average: 8.5
    8.7
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Ram E.
    RE
    They helped us in setting up our WhatsApp communication engine and setting up Chats; they have been really helpful and very responsive in helping... Read review
    Puneet Y.
    PY
    The ability to make chatbots for websites helps reduce cost for support roles thats are critical in small businesses which are customer faced like... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    yellow.ai
    Year Founded
    2016
    HQ Location
    San Mateo, California
    Twitter
    @yellowdotai
    1,484 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    943 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 39% Small-Business
  • 32% Mid-Market
yellow.ai features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.8
8.3
Analytics
Average: 8.5
8.7
Collection of information
Average: 8.7
Ram E.
RE
They helped us in setting up our WhatsApp communication engine and setting up Chats; they have been really helpful and very responsive in helping... Read review
Puneet Y.
PY
The ability to make chatbots for websites helps reduce cost for support roles thats are critical in small businesses which are customer faced like... Read review
Seller Details
Seller
yellow.ai
Year Founded
2016
HQ Location
San Mateo, California
Twitter
@yellowdotai
1,484 Twitter followers
LinkedIn® Page
www.linkedin.com
943 employees on LinkedIn®
Learn more
Sprinklr Service
(497)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers rea

    Users
    • Social Media Manager
    • Digital Advisor
    Industries
    • Marketing and Advertising
    • Consumer Services
    Market Segment
    • 41% Enterprise
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprinklr is a unified customer service platform with advanced AI integrations and customization, designed to manage customer interactions, market, advertise, and conduct research.
    • Reviewers frequently mention the ease of use, the ability to manage multiple social media channels from a single view, real-time reporting, and the constant updates to optimize features.
    • Reviewers experienced issues such as auto logout after one hour of inactivity, occasional slowness and glitches, difficulty in setting up certain features, and complications with technical support.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprinklr Service features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Control
    Average: 8.8
    8.7
    Analytics
    Average: 8.5
    8.1
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprinklr
    Company Website
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,628 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers rea

Users
  • Social Media Manager
  • Digital Advisor
Industries
  • Marketing and Advertising
  • Consumer Services
Market Segment
  • 41% Enterprise
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprinklr is a unified customer service platform with advanced AI integrations and customization, designed to manage customer interactions, market, advertise, and conduct research.
  • Reviewers frequently mention the ease of use, the ability to manage multiple social media channels from a single view, real-time reporting, and the constant updates to optimize features.
  • Reviewers experienced issues such as auto logout after one hour of inactivity, occasional slowness and glitches, difficulty in setting up certain features, and complications with technical support.
Sprinklr Service features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.7
Control
Average: 8.8
8.7
Analytics
Average: 8.5
8.1
Collection of information
Average: 8.7
Seller Details
Seller
Sprinklr
Company Website
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,873 Twitter followers
LinkedIn® Page
www.linkedin.com
4,628 employees on LinkedIn®
Userlike
(453)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userlike is the leading software solution for customer messaging and support automation in Germany. It’s a unified messaging solution that lets companies receive messages from different channels in on

    Users
    • CEO
    • Marketing Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 80% Small-Business
    • 16% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Userlike features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Control
    Average: 8.8
    8.2
    Analytics
    Average: 8.5
    7.9
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Graphic Design
    AG
    Sehr intuitive Oberfläche, klare Struktur, logische Reihenfolge Read review
    Verified User in Computer Software
    AC
    Très facile à mettre en oeuvre avec un minimum de configuration Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Userlike
    Year Founded
    2011
    HQ Location
    Cologne, Germany
    Twitter
    @userlike
    5,147 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    42 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userlike is the leading software solution for customer messaging and support automation in Germany. It’s a unified messaging solution that lets companies receive messages from different channels in on

Users
  • CEO
  • Marketing Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 80% Small-Business
  • 16% Mid-Market
Userlike features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.1
Control
Average: 8.8
8.2
Analytics
Average: 8.5
7.9
Collection of information
Average: 8.7
Verified User in Graphic Design
AG
Sehr intuitive Oberfläche, klare Struktur, logische Reihenfolge Read review
Verified User in Computer Software
AC
Très facile à mettre en oeuvre avec un minimum de configuration Read review
Seller Details
Seller
Userlike
Year Founded
2011
HQ Location
Cologne, Germany
Twitter
@userlike
5,147 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®
Learn more
Helpshift
(380)4.3 out of 5
Save to My Lists
Entry Level Price:Starting at $150.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpshift is the only customer service solution that seamlessly integrates software, AI, and human agents, offering a unique holistic approach to support. Our AI-infused Modern Support Journey sets us

    Users
    • Customer Service Representative
    • Customer Support
    Industries
    • Computer Games
    • Entertainment
    Market Segment
    • 62% Mid-Market
    • 22% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Helpshift features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Control
    Average: 8.8
    8.2
    Analytics
    Average: 8.5
    8.9
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer Games
    AC
    When it comes to customer support, Helpshift is a very reliable tool. Even though I haven't had much experience with other tools, Helpshift... Read review
    Tiago M.
    TM
    We're using Helpshift with Unity for in-game support for all our titles. Being a platform on which the players can contact the support directly... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Helpshift
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @helpshift
    4,317 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    253 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpshift is the only customer service solution that seamlessly integrates software, AI, and human agents, offering a unique holistic approach to support. Our AI-infused Modern Support Journey sets us

Users
  • Customer Service Representative
  • Customer Support
Industries
  • Computer Games
  • Entertainment
Market Segment
  • 62% Mid-Market
  • 22% Small-Business
Helpshift features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
8.5
Control
Average: 8.8
8.2
Analytics
Average: 8.5
8.9
Collection of information
Average: 8.7
Verified User in Computer Games
AC
When it comes to customer support, Helpshift is a very reliable tool. Even though I haven't had much experience with other tools, Helpshift... Read review
Tiago M.
TM
We're using Helpshift with Unity for in-game support for all our titles. Being a platform on which the players can contact the support directly... Read review
Seller Details
Seller
Helpshift
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@helpshift
4,317 Twitter followers
LinkedIn® Page
www.linkedin.com
253 employees on LinkedIn®
Learn more
Botsonic
(88)4.6 out of 5
Save to My Lists
Entry Level Price:$40.83
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botsonic helps you create Advanced AI Agents. Use Your Company's Knowledge to Intelligently Resolve Over 70% of Queries and Automate Tasks. Botsonic's AI agents intelligently make decisions based on

    Users
    No information available
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Botsonic features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Control
    Average: 8.8
    8.5
    Analytics
    Average: 8.5
    8.6
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Consulting
    UC
    Ai features. Really strong Ai development. Very good bot, huge amount of characters can be uploaded on the freemium option. Read review
    Andrew S.
    AS
    The no-code aspect of Botsonic is really such a fantastic niche. As a consultant, it's sometimes difficult to quickly develop and demonstrate basic... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Writesonic, Inc.
    Year Founded
    2021
    HQ Location
    San Francisco, US
    Twitter
    @WriteSonic
    17,150 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botsonic helps you create Advanced AI Agents. Use Your Company's Knowledge to Intelligently Resolve Over 70% of Queries and Automate Tasks. Botsonic's AI agents intelligently make decisions based on

Users
No information available
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
Botsonic features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.7
Control
Average: 8.8
8.5
Analytics
Average: 8.5
8.6
Collection of information
Average: 8.7
Verified User in Consulting
UC
Ai features. Really strong Ai development. Very good bot, huge amount of characters can be uploaded on the freemium option. Read review
Andrew S.
AS
The no-code aspect of Botsonic is really such a fantastic niche. As a consultant, it's sometimes difficult to quickly develop and demonstrate basic... Read review
Seller Details
Seller
Writesonic, Inc.
Year Founded
2021
HQ Location
San Francisco, US
Twitter
@WriteSonic
17,150 Twitter followers
LinkedIn® Page
www.linkedin.com
97 employees on LinkedIn®
Learn more
Forethought AI
(143)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that go beyond basic automation. By actively learning, making decisions, and providing

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 64% Mid-Market
    • 21% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Forethought AI features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Control
    Average: 8.8
    7.1
    Analytics
    Average: 8.5
    7.7
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Hospitality
    AH
    Their customer support team is very responsive and we have very little issue getting help when needed. The widget worked as intended and allowed... Read review
    Verified User in Computer Software
    EC
    First and foremost, it works. Our team has seen meaningful impact (driving customer support inquiries to self-service) that continues to improve... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Forethought
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @forethought_ai
    1,714 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    107 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that go beyond basic automation. By actively learning, making decisions, and providing

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 64% Mid-Market
  • 21% Small-Business
Forethought AI features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.0
Control
Average: 8.8
7.1
Analytics
Average: 8.5
7.7
Collection of information
Average: 8.7
Verified User in Hospitality
AH
Their customer support team is very responsive and we have very little issue getting help when needed. The widget worked as intended and allowed... Read review
Verified User in Computer Software
EC
First and foremost, it works. Our team has seen meaningful impact (driving customer support inquiries to self-service) that continues to improve... Read review
Seller Details
Seller
Forethought
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@forethought_ai
1,714 Twitter followers
LinkedIn® Page
www.linkedin.com
107 employees on LinkedIn®
Simplified
(4,949)4.6 out of 5
Save to My Lists
Entry Level Price:Starting at $14.99
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Simplified is the one app to create, collaborate, and scale your marketing. Design, write marketing copy, create videos, collaborate, and publish to socials—all in the same place. Built for speed and

    Users
    • Founder
    • CEO
    Industries
    • Writing and Editing
    • Marketing and Advertising
    Market Segment
    • 94% Small-Business
    • 3% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Simplified is a content creation tool that uses AI to generate posts, draft emails, create videos, and manage social media planning.
    • Reviewers frequently mention the user-friendly interface, the variety of templates, the AI-powered tools, and the time-saving aspect of the product.
    • Reviewers experienced issues with the limited credits in the free version, the high cost of premium plans, occasional performance issues, and constant changes in the user interface.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Simplified features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.8
    10.0
    Analytics
    Average: 8.5
    10.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Simplified
    Year Founded
    2020
    HQ Location
    San Francisco, US
    Twitter
    @sosimplified
    8,069 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Simplified is the one app to create, collaborate, and scale your marketing. Design, write marketing copy, create videos, collaborate, and publish to socials—all in the same place. Built for speed and

Users
  • Founder
  • CEO
Industries
  • Writing and Editing
  • Marketing and Advertising
Market Segment
  • 94% Small-Business
  • 3% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Simplified is a content creation tool that uses AI to generate posts, draft emails, create videos, and manage social media planning.
  • Reviewers frequently mention the user-friendly interface, the variety of templates, the AI-powered tools, and the time-saving aspect of the product.
  • Reviewers experienced issues with the limited credits in the free version, the high cost of premium plans, occasional performance issues, and constant changes in the user interface.
Simplified features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.8
10.0
Analytics
Average: 8.5
10.0
Collection of information
Average: 8.7
Seller Details
Seller
Simplified
Year Founded
2020
HQ Location
San Francisco, US
Twitter
@sosimplified
8,069 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
Learn more
Qlik Sense
(915)4.4 out of 5
View top Consulting Services for Qlik Sense
Save to My Lists
Entry Level Price:$30 USD/user/month. Bi...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qlik Sense empowers people to make better data-driven decisions and take action. The solution provides augmented analytics for every business need from visualization and dashboards to natural language

    Users
    • Data Analyst
    • Consultant
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Mid-Market
    • 41% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qlik Sense features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Control
    Average: 8.8
    9.4
    Analytics
    Average: 8.5
    9.7
    Collection of information
    Average: 8.7
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Okan .
    O
    This powerfull is powerfull for dev and usage side and It is easy to implement and flexible and fast. Read review
    Sabyasachee R.
    SR
    Scalability, Fast response and manages to handle a large amount of dataset. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Qlik
    Year Founded
    1993
    HQ Location
    Radnor, PA
    Twitter
    @qlik
    65,736 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,938 employees on LinkedIn®
    Phone
    1 (888) 994-9854
Product Description
How are these determined?Information
This description is provided by the seller.

Qlik Sense empowers people to make better data-driven decisions and take action. The solution provides augmented analytics for every business need from visualization and dashboards to natural language

Users
  • Data Analyst
  • Consultant
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Mid-Market
  • 41% Enterprise
Qlik Sense features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.2
9.3
Control
Average: 8.8
9.4
Analytics
Average: 8.5
9.7
Collection of information
Average: 8.7
Okan .
O
This powerfull is powerfull for dev and usage side and It is easy to implement and flexible and fast. Read review
Sabyasachee R.
SR
Scalability, Fast response and manages to handle a large amount of dataset. Read review
Seller Details
Seller
Qlik
Year Founded
1993
HQ Location
Radnor, PA
Twitter
@qlik
65,736 Twitter followers
LinkedIn® Page
www.linkedin.com
3,938 employees on LinkedIn®
Phone
1 (888) 994-9854
Learn more