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Best Business Automation Platforms (BAPs) for for Small Business

Rachana Hasyagar
RH
Researched and written by Rachana Hasyagar

Products classified in the overall Business Automation Platforms (BAPs) category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Business Automation Platforms (BAPs) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Business Automation Platforms (BAPs) category.

In addition to qualifying for inclusion in the Business Automation Platforms (BAPs) category, to qualify for inclusion in the Small Business Business Automation Platforms (BAPs) category, a product must have at least 10 reviews left by a reviewer from a small business.

Product Suite
This category contains both product suites and products. Product suites represent a grouping of multiple products from a single vendor, including aggregated scoring. These products are marked with this icon and will highlight the most-reviewed products within that product suite. To read more about G2’s platform definitions, view the Standard Definitions page.
The following products include these core categories: Low-Code Development Platforms, Robotic Process Automation (RPA)

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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Business Automation Platforms (BAPs) Quick Facts for Small Business Users

Content below is current as of June, 2024
Summary of Reviews

Reviews Summary: The Best Business Automation Platforms (BAPs) Software for Small Businesses

At G2 we have some of the most definitive data on the best Business Automation Platforms (BAPs) software for small businesses. G2 users have generated 53 Business Automation Platforms (BAPs) software reviews and associated data from users working for small-sized companies. We have identified 8 individual Business Automation Platforms (BAPs) products offering the features, pricing and support that small companies look for when comparing Business Automation Platforms (BAPs) software and solutions. These reviews are generated using the qualitative and quantitative feedback from G2 members working in small companies and who have used these Business Automation Platforms (BAPs) software products.

When G2 reviewers submit their software reviews, they often provide information on the type of company they work for and what market segment they belong to. We break these different market segments into three distinct groups:

Small businesses have their own unique requirements when it comes to Business Automation Platforms (BAPs) software compared to mid-market or enterprise companies. That is why these individual software reviews are especially helpful when comparing product set up, ease of use and overall cost.

Below you will find FAQs and review snippets for Business Automation Platforms (BAPs) software that works well for SMB companies. Reviews are written by G2 users with real-world experience using these products.

FAQs About Business Automation Platforms (BAPs) Software for Small Businesses

What are the best Business Automation Platforms (BAPs) software products for small-sized businesses, according to G2 reviewers?

Which Business Automation Platforms (BAPs) software products do small companies rate the highest on G2?

How many Business Automation Platforms (BAPs) software reviews are from users working in small businesses?

The 53 reviews for small-sized Business Automation Platforms (BAPs) service providers on G2 vary often. Specific review details for the nearly 8 Business Automation Platforms (BAPs) providers can be found below.

Here’s What Reviewers Working at SMB Businesses Have to Say About Business Automation Platforms (BAPs) Software

Questions Responses
Here is what professionals in small-sized businesses liked best about Business Automation Platforms (BAPs) software products.
UiPath: Robotics Process Automation (RPA): "Response time for each query, even connect with other platform."
- Sanjaya P., University Lecturer di Politeknik Negeri Media Kreatif , Small-Business (50 or fewer emp.)

Automation Anywhere - RPA | Robotic Process Automation: "Intuitive usability,SLA based automation,Enhanced security,optimized workload management"
- Anand V., Managing Partner | Technology Entrepreneur, Small-Business (50 or fewer emp.)

Microsoft Power Platform: "Ease of use with complete interoperability with Excel."
- Marc F., Certified Expense Reduction Consultant at Expense To Profit., Small-Business (50 or fewer emp.)

Here is what professionals in small-sized businesses liked least about Business Automation Platforms (BAPs) software products.
Microsoft Power Platform: "It doesn't run on my MacBook without Parallels or Boot Camp."
- Troy W., Sales Manager at Buffalo Bayou Brewing Company, Small-Business (50 or fewer emp.)

Automation Anywhere - RPA | Robotic Process Automation: "I am going for a certification in V11 of the software I took the certification prep and the course I then took the test an none of the question on the test were even covered in the training."
- Daniel K., DP Desktop Support Analyst at Johnson & Johnson, Small-Business (50 or fewer emp.)

UiPath: Robotics Process Automation (RPA): "I've had problems programming complex tasks, I think that bots designed with images are lousy, I've followed all the courses and sometimes has a low performance in the tasks it does well, its interface can be improved and make it easier to understand that goes from the beginning to people without knowledge in coding."
- Alan P., Software Engineer at Pentard, Small-Business (50 or fewer emp.)

These are what professionals in small businesses recommend to others considering Business Automation Platforms (BAPs) software.
UiPath: Robotics Process Automation (RPA): "If you have a product that needs to integrate with other APIs. definitely try Cloud Elements, before you try to build all the integration on your own."
- Apparao B K., Co-Founder & CEO at Cintell, Small-Business (50 or fewer emp.)

Automation Anywhere - RPA | Robotic Process Automation: "Keep at it and think differently"
- Luis A., Senior Coordinator - Deposit Escrow Services at Capital One, Small-Business (50 or fewer emp.)

Microsoft Power Platform: "Great tool to use. Easy to sign up and begin building your own analytics."
- Pete B., Salesforce Administrator & Business Systems Analyst, Small-Business (50 or fewer emp.)

These are the problems users said the software was solving and how it is benefiting them in small-sized companies.
UiPath: Robotics Process Automation (RPA): "So i can use my time effieciently, even workin in several platform"
- Sanjaya P., University Lecturer di Politeknik Negeri Media Kreatif , Small-Business (50 or fewer emp.)

Automation Anywhere - RPA | Robotic Process Automation: "We have utilized this for an digital banking platform. We have realized significant ROI in 6 months time"
- Anand V., Managing Partner | Technology Entrepreneur, Small-Business (50 or fewer emp.)

Microsoft Power Platform: "Report comparisons for expense reduction solutions created great reporting for clients."
- Marc F., Certified Expense Reduction Consultant at Expense To Profit., Small-Business (50 or fewer emp.)

Reviews by Industry: Information Technology and Services, Computer Software, and Financial Services

Reviews by Industry: Business Automation Platforms (BAPs) Software for Small-Sized Companies

G2 currently has 1590 Business Automation Platforms (BAPs) software reviews from users working in small companies across multiple industries. These reviews and associated data help G2 provide those working in small-sized companies find the right Business Automation Platforms (BAPs) software products for their specific industry. Features, support, and usability needs differ from industry to industry, making it a challenge to find the best Business Automation Platforms (BAPs) software for small businesses.

The Business Automation Platforms (BAPs) software reviews and FAQs below were chosen specifically because they reflect the experiences of G2 users working at small companies in industries that commonly use Business Automation Platforms (BAPs) software.

Industry-Specific Business Automation Platforms (BAPs) Software FAQs for SMB Businesses

Which industries are most small business Business Automation Platforms (BAPs) software reviewers working in?

  • 30.5% of reviewers work at Information Technology and Services companies.
  • 14.3% of reviewers work at Computer Software companies.
  • 4.9% of reviewers work at Financial Services companies.

Which Business Automation Platforms (BAPs) software products are the best for small Information Technology and Services companies?

Which Business Automation Platforms (BAPs) software products are the best for small-sized Computer Software companies?

Which Business Automation Platforms (BAPs) software products are the best for SMB Financial Services companies?

What titles do the Business Automation Platforms (BAPs) software reviewers have at their small-sized businesses?

G2 users who review Business Automation Platforms (BAPs) products for SMB companies often have titles like:

  • University Lecturer di Politeknik Negeri Media Kreatif
  • Managing Partner | Technology Entrepreneur
  • Certified Expense Reduction Consultant at Expense To Profit.

Small Business Business Automation Platforms (BAPs) Software Reviews from Popular Industries

Below you will learn what reviewers from small companies liked and disliked about the Business Automation Platforms (BAPs) software products that are popular in their industries.

Industry What Reviewers from Small Businesses Liked What Reviewers from Small Businesses Disliked
Information Technology and Services
UiPath: Robotics Process Automation (RPA): "We're not going to have to support every API under the sun, just a handful to do what we need. As a developer, Cloud Elements has interactive documentation about their API that makes jumping in and making something very easy."
- Erik R., Chief Architect at LiveTiles, Small-Business (50 or fewer emp.)

Automation Anywhere - RPA | Robotic Process Automation: "Variable management is a nightmare. Collaboration is not easy."
- Sebastian C., Software Developer at Travelers, Small-Business (50 or fewer emp.)

Computer Software
UiPath: Robotics Process Automation (RPA): "Very responsive team. Fantastic approach to customer success. Onbarding was a bit tricky for us - this is strictly due to our complex requirements."
- Keri K., VP of Customer Success and Operations at Bluenose Analytics, Small-Business (50 or fewer emp.)

Automation Anywhere - RPA | Robotic Process Automation: "Interface seems to be complicated one,and in order to have complete command of it we need to learn all features, difficulty in processing excel files,"
- Shashank T., Sr Software engineer - Unosys Solutions Pvt Ltd, Small-Business (50 or fewer emp.)

Financial Services
UiPath: Robotics Process Automation (RPA): "Su similitud a la programación por bloques."
- Arturo Eden A., Small-Business (50 or fewer emp.)

Microsoft Power Platform: "Initially I think we weren't too pleased about the costs but I feel in time it will show its worth."
- Amanda K., Executive Assistant, Small-Business (50 or fewer emp.)

Reviews by Features

Business Automation Platforms (BAPs) Software Feature Reviews from Professionals at Small Businesses

Knowing the features of any software tool, app or platform are crucial when you are a professional working at a small-sized company. That’s why G2 has users from small businesses review the 174 features of popular Business Automation Platforms (BAPs) software products for quality, usability, and support. These Business Automation Platforms (BAPs) software features are analyzed and rated throughout the 1408 Business Automation Platforms (BAPs) software reviews created by G2 users. Detailed, market segment-specific feedback can help you determine if a particular Business Automation Platforms (BAPs) software product has the attributes and functionality best for your market segment.

There are standard features across all the Business Automation Platforms (BAPs) software products reviewed on G2. Below we’ve listed the highest-rated standard features of Business Automation Platforms (BAPs) software products along with some of the core attributes that help drive the performance of those features:

  • Functionality (95% average rating)
    • Test Variety (97% rating)
    • Test History (96% rating)
    • Customization (96% rating)
  • Administrative (95% average rating)
    • Reporting & Dashboards (97% rating)
    • Call Recording (94% rating)
  • Process Analysis (94% average rating)
    • Process Mapping (95% rating)
    • Real-Time Process Analysis (94% rating)
    • Process Notation (94% rating)

Business Automation Platforms (BAPs) Software Features FAQs from Professionals at SMB Companies

Below you will find answers to frequently asked questions about the features of Business Automation Platforms (BAPs) Software asked by G2 reviewers working at small-sized companies.

What are the most important Business Automation Platforms (BAPs) software features for SMB companies and professionals?

  • RPA Integration - 279 G2 reviews and a 96% rating.
  • Integrations - 277 G2 reviews and a 95% rating.
  • Execution Management - 277 G2 reviews and a 95% rating.
  • Process Library - 276 G2 reviews and a 95% rating.
  • Customization - 57 G2 reviews and a 96% rating.

What are the best Business Automation Platforms (BAPs) software products with RPA Integration features for small companies?

What are the best Business Automation Platforms (BAPs) software products with Integrations features for small businesses?

What are the best Business Automation Platforms (BAPs) software products with Execution Management features for SMB companies?

What are the best Business Automation Platforms (BAPs) software products with Process Library features for small-sized companies?

What are the best Business Automation Platforms (BAPs) software products with Customization features for small-sized companies?

Below are the Business Automation Platforms (BAPs) software features that G2 reviewers from small businesses like best and least for the top-rated products.

Product Highest Rated Features Lowest Rated Features
UiPath: Robotics Process Automation (RPA) Here are three features users from SMB companies love the most about UiPath: Robotics Process Automation (RPA):

  • Automation
  • Process Analysis
  • Functionality
Here are three features users from small businesses love the least about UiPath: Robotics Process Automation (RPA):

  • Data Capture
  • Data Extraction
  • Data Integration
SS&C Blue Prism Intelligent Automation Platform Here are three features users from SMB companies love the most about SS&C Blue Prism Intelligent Automation Platform:

  • Automation
  • Security
  • Collaboration
Here are three features users from small businesses love the least about SS&C Blue Prism Intelligent Automation Platform:

  • Platform Additional Functionality
  • Intelligent Automation
  • Natural Language Processing
Automation Anywhere - RPA | Robotic Process Automation Here are three features users from SMB companies love the most about Automation Anywhere - RPA | Robotic Process Automation:

  • Administrative
  • Process Analysis
  • Automation
Here are three features users from small businesses love the least about Automation Anywhere - RPA | Robotic Process Automation:

  • Application Design
  • Data Control
  • Publishing
Appian Here are three features users from SMB companies love the most about Appian:

  • Bot Management & Execution
  • Publishing
  • Process Development
Here are three features users from small businesses love the least about Appian:

  • Process Analysis
  • Generative AI
  • Intelligent Automation
SAP Business Technology Platform Here are three features users from SMB companies love the most about SAP Business Technology Platform:

  • Security
  • Data Management
  • Functionality
Here are three features users from small businesses love the least about SAP Business Technology Platform:

  • Application Design
  • Automation Building
  • Bot Management & Execution