Best Software for 2025 is now live!
|| products.size

Best Business Automation Platforms (BAPs) for Medium-Sized Businesses

Rachana Hasyagar
RH
Researched and written by Rachana Hasyagar

Products classified in the overall Business Automation Platforms (BAPs) category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Business Automation Platforms (BAPs) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Business Automation Platforms (BAPs) category.

In addition to qualifying for inclusion in the Business Automation Platforms (BAPs) category, to qualify for inclusion in the Medium-Sized Business Business Automation Platforms (BAPs) category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

Product Suite
This category contains both product suites and products. Product suites represent a grouping of multiple products from a single vendor, including aggregated scoring. These products are marked with this icon and will highlight the most-reviewed products within that product suite. To read more about G2’s platform definitions, view the Standard Definitions page.
The following products include these core categories: Low-Code Development Platforms, Robotic Process Automation (RPA)

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

0 Listings in Business Automation Platforms (BAPs) Available

Business Automation Platforms (BAPs) Quick Facts for Medium-Sized Business Users

Content below is current as of June, 2024
Summary of Reviews

Reviews Summary: The Best Business Automation Platforms (BAPs) Software for Medium-Sized Businesses

At G2 we have some of the most definitive data on the best Business Automation Platforms (BAPs) software for medium-sized businesses. G2 users have generated 53 Business Automation Platforms (BAPs) software reviews and associated data from users working for mid-size companies. We have identified 8 individual Business Automation Platforms (BAPs) products offering the features, pricing and support that medium-sized companies look for when comparing Business Automation Platforms (BAPs) software and solutions. These reviews are generated using the qualitative and quantitative feedback from G2 members working in medium-sized companies and who have used these Business Automation Platforms (BAPs) software products.

When G2 reviewers submit their software reviews, they often provide information on the type of company they work for and what market segment they belong to. We break these different market segments into three distinct groups:

Medium-sized businesses have their own unique requirements when it comes to Business Automation Platforms (BAPs) software compared to small or enterprise companies. That is why these individual software reviews are especially helpful when comparing product set up, ease of use and overall cost.

Below you will find FAQs and review snippets for Business Automation Platforms (BAPs) software that works well for mid-market companies. Reviews are written by G2 users with real-world experience using these products.

FAQs About Business Automation Platforms (BAPs) Software for Medium-Sized Businesses

What are the best Business Automation Platforms (BAPs) software products for mid-size businesses, according to G2 reviewers?

Which Business Automation Platforms (BAPs) software products do medium-sized companies rate the highest on G2?

How many Business Automation Platforms (BAPs) software reviews are from users working in medium-sized businesses?

The 53 reviews for mid-size Business Automation Platforms (BAPs) service providers on G2 vary often. Specific review details for the nearly 8 Business Automation Platforms (BAPs) providers can be found below.

Here’s What Reviewers Working at Mid-Market Businesses Have to Say About Business Automation Platforms (BAPs) Software

Questions Responses
Here is what professionals in mid-size businesses liked best about Business Automation Platforms (BAPs) software products.
UiPath: Robotics Process Automation (RPA): "Management of credentials, ease of use of back end utilities, seems very robust and fast to use. Good support of a wide range of integration points."
- Philip M., Business Analyst, Mid-Market (51-1000 emp.)

Automation Anywhere - RPA | Robotic Process Automation: "Reactivity when tackling issues raised by our developers."
- Jarich V., Project Leader, AI | Machine learning | Computer Vision, Mid-Market (51-1000 emp.)

Microsoft Power Platform: "I really like how user friendly it is and that I can easily manipulate information into visual representation."
- Samantha B., Alcohol and Drug Specialist at Santa Barbara Behavioral Wellness, Mid-Market (51-1000 emp.)

Here is what professionals in mid-size businesses liked least about Business Automation Platforms (BAPs) software products.
ServiceNow Now Platform: "Difficult to send follow up emails as you cannot reply to a response with the email trail. You need to copy paste and if the person who sends the response adds additional people to their email they are not automatically added to the ticket and can get left off your response."
- Debbie M., at, Mid-Market (51-1000 emp.)

Automation Anywhere - RPA | Robotic Process Automation: "If there are multiple IF conditions it is difficult to use find the IF starting and closing."
- t c., Specialist at OLAM INFORMATION SERVICES PRIVATE LIMITED, Mid-Market (51-1000 emp.)

Microsoft Power Platform: "The token price. The token price and the token price."
- Pascal T., Mid-Market (51-1000 emp.)

These are what professionals in medium-sized businesses recommend to others considering Business Automation Platforms (BAPs) software.
UiPath: Robotics Process Automation (RPA): "Allow the team at Cloud Elements to help you with samples and answering questions to get you over the initial learning curve."
- Jason B., Lead Member of Technical Staff, Integrations at Cloudwords, Inc., Mid-Market (51-1000 emp.)

- Joaquin D., Mid-Market (51-1000 emp.)

Microsoft Power Platform: "Very easy for using on more domain excel app"
- Maurilio F., Analista Desenvolvedor .NET Web/Mobile, Mid-Market (51-1000 emp.)

These are the problems users said the software was solving and how it is benefiting them in mid-size companies.
UiPath: Robotics Process Automation (RPA): "Integration between us and a number of CRMs, aiming for increase in sales and a decrease in support costs."
- Philip M., Business Analyst, Mid-Market (51-1000 emp.)

Automation Anywhere - RPA | Robotic Process Automation: "We are able to automate various backend processes allowing us to focus our human resources on higher value processes."
- Jarich V., Project Leader, AI | Machine learning | Computer Vision, Mid-Market (51-1000 emp.)

Microsoft Power Platform: "Representing data visually."
- Samantha B., Alcohol and Drug Specialist at Santa Barbara Behavioral Wellness, Mid-Market (51-1000 emp.)

Reviews by Industry: Information Technology and Services, Computer Software, and Financial Services

Reviews by Industry: Business Automation Platforms (BAPs) Software for Mid-Size Companies

G2 currently has 1866 Business Automation Platforms (BAPs) software reviews from users working in medium-sized companies across multiple industries. These reviews and associated data help G2 provide those working in mid-size companies find the right Business Automation Platforms (BAPs) software products for their specific industry. Features, support, and usability needs differ from industry to industry, making it a challenge to find the best Business Automation Platforms (BAPs) software for medium-sized businesses.

The Business Automation Platforms (BAPs) software reviews and FAQs below were chosen specifically because they reflect the experiences of G2 users working at medium-sized companies in industries that commonly use Business Automation Platforms (BAPs) software.

Industry-Specific Business Automation Platforms (BAPs) Software FAQs for Mid-Market Businesses

Which industries are most medium-sized business Business Automation Platforms (BAPs) software reviewers working in?

  • 28.7% of reviewers work at Information Technology and Services companies.
  • 14.4% of reviewers work at Computer Software companies.
  • 4.9% of reviewers work at Financial Services companies.

Which Business Automation Platforms (BAPs) software products are the best for medium-sized Information Technology and Services companies?

Which Business Automation Platforms (BAPs) software products are the best for mid-size Computer Software companies?

Which Business Automation Platforms (BAPs) software products are the best for mid-market Financial Services companies?

What titles do the Business Automation Platforms (BAPs) software reviewers have at their mid-size businesses?

G2 users who review Business Automation Platforms (BAPs) products for mid-market companies often have titles like:

  • Business Analyst
  • Project Leader, AI | Machine learning | Computer Vision
  • Alcohol and Drug Specialist at Santa Barbara Behavioral Wellness

Medium-Sized Business Business Automation Platforms (BAPs) Software Reviews from Popular Industries

Below you will learn what reviewers from medium-sized companies liked and disliked about the Business Automation Platforms (BAPs) software products that are popular in their industries.

Industry What Reviewers from Medium-Sized Businesses Liked What Reviewers from Medium-Sized Businesses Disliked
Information Technology and Services
UiPath: Robotics Process Automation (RPA): "Easy documentations, easy work with APIs"
- Andriy P., Java developer, Mid-Market (51-1000 emp.)

ServiceNow Now Platform: "My main dislikes for SNow have been confirmed by co-workers to be due to the implementation of our instance of SNow rather than how it runs. Our instance uses a CS and then relates everything to that CS."
- Michael V., Mid-Market (51-1000 emp.)

Computer Software
UiPath: Robotics Process Automation (RPA): "Support answers very fast. Most of the time they were able to solve my issues."
- Dmitry Z., Senior Software Engineer at Murano Software, Mid-Market (51-1000 emp.)

UiPath: Robotics Process Automation (RPA): "The main functionality - I didn't get lots of value from such simple API proxy. In every non-standard case to me it's simpler to write my custom api client that will work directly with the API provider."
- Dmitry Z., Senior Software Engineer at Murano Software, Mid-Market (51-1000 emp.)

Financial Services
UiPath: Robotics Process Automation (RPA): "Management of credentials, ease of use of back end utilities, seems very robust and fast to use. Good support of a wide range of integration points."
- Philip M., Business Analyst, Mid-Market (51-1000 emp.)

Reviews by Features

Business Automation Platforms (BAPs) Software Feature Reviews from Professionals at Medium-Sized Businesses

Knowing the features of any software tool, app or platform are crucial when you are a professional working at a mid-size company. That’s why G2 has users from medium-sized businesses review the 174 features of popular Business Automation Platforms (BAPs) software products for quality, usability, and support. These Business Automation Platforms (BAPs) software features are analyzed and rated throughout the 1408 Business Automation Platforms (BAPs) software reviews created by G2 users. Detailed, market segment-specific feedback can help you determine if a particular Business Automation Platforms (BAPs) software product has the attributes and functionality best for your market segment.

There are standard features across all the Business Automation Platforms (BAPs) software products reviewed on G2. Below we’ve listed the highest-rated standard features of Business Automation Platforms (BAPs) software products along with some of the core attributes that help drive the performance of those features:

  • Functionality (95% average rating)
    • Test Variety (97% rating)
    • Test History (96% rating)
    • Customization (96% rating)
  • Administrative (95% average rating)
    • Reporting & Dashboards (97% rating)
    • Call Recording (94% rating)
  • Process Analysis (94% average rating)
    • Process Mapping (95% rating)
    • Real-Time Process Analysis (94% rating)
    • Process Notation (94% rating)

Business Automation Platforms (BAPs) Software Features FAQs from Professionals at Mid-Market Companies

Below you will find answers to frequently asked questions about the features of Business Automation Platforms (BAPs) Software asked by G2 reviewers working at mid-size companies.

What are the most important Business Automation Platforms (BAPs) software features for mid-market companies and professionals?

  • RPA Integration - 279 G2 reviews and a 96% rating.
  • Integrations - 277 G2 reviews and a 95% rating.
  • Execution Management - 277 G2 reviews and a 95% rating.
  • Process Library - 276 G2 reviews and a 95% rating.
  • Customization - 57 G2 reviews and a 96% rating.

What are the best Business Automation Platforms (BAPs) software products with RPA Integration features for medium-sized companies?

What are the best Business Automation Platforms (BAPs) software products with Integrations features for medium-sized businesses?

What are the best Business Automation Platforms (BAPs) software products with Execution Management features for mid-market companies?

What are the best Business Automation Platforms (BAPs) software products with Process Library features for mid-size companies?

What are the best Business Automation Platforms (BAPs) software products with Customization features for mid-size companies?

Below are the Business Automation Platforms (BAPs) software features that G2 reviewers from medium-sized businesses like best and least for the top-rated products.

Product Highest Rated Features Lowest Rated Features
UiPath: Robotics Process Automation (RPA) Here are three features users from mid-market companies love the most about UiPath: Robotics Process Automation (RPA):

  • Automation
  • Process Analysis
  • Functionality
Here are three features users from medium-sized businesses love the least about UiPath: Robotics Process Automation (RPA):

  • Data Capture
  • Data Extraction
  • Data Integration
SS&C Blue Prism Intelligent Automation Platform Here are three features users from mid-market companies love the most about SS&C Blue Prism Intelligent Automation Platform:

  • Automation
  • Security
  • Collaboration
Here are three features users from medium-sized businesses love the least about SS&C Blue Prism Intelligent Automation Platform:

  • Platform Additional Functionality
  • Intelligent Automation
  • Natural Language Processing
Automation Anywhere - RPA | Robotic Process Automation Here are three features users from mid-market companies love the most about Automation Anywhere - RPA | Robotic Process Automation:

  • Administrative
  • Process Analysis
  • Automation
Here are three features users from medium-sized businesses love the least about Automation Anywhere - RPA | Robotic Process Automation:

  • Application Design
  • Data Control
  • Publishing
Appian Here are three features users from mid-market companies love the most about Appian:

  • Bot Management & Execution
  • Publishing
  • Process Development
Here are three features users from medium-sized businesses love the least about Appian:

  • Process Analysis
  • Generative AI
  • Intelligent Automation
SAP Business Technology Platform Here are three features users from mid-market companies love the most about SAP Business Technology Platform:

  • Security
  • Data Management
  • Functionality
Here are three features users from medium-sized businesses love the least about SAP Business Technology Platform:

  • Application Design
  • Automation Building
  • Bot Management & Execution