Accurate Background
Accurate Background is a leading provider of compliant, automated workforce screening solutions. Leveraging proprietary technology and superior service, over 16,000 global organizations trust us to mitigate risk, reduce cost, and deliver a positive candidate screening experience. Now, background checks are a breeze. Our full suite of compliant screening services lets you verify candidate backgrounds without sacrificing individualized attention or cutting any corners. Our leading-edge technology reduces time to completion and our screening solutions are proven to work seamlessly with every major ATS platform. Our technology runs on your technology of choice – just connect your web or mobile app to our screening services and automate the background check ordering process. Your candidates can submit their background check forms directly from their laptop or mobile device.
Average Rating: 4.5/5.0
Total Reviews: 101
How Do G2 Users Rate Accurate Background?
- Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
- Compliance: 9.3/10 (Category avg: 8.9/10)
- Real-Time Tracking: 8.4/10 (Category avg: 8.8/10)
- Dashboard: 9.2/10 (Category avg: 8.8/10)
Who Is the Company Behind Accurate Background?
- Seller: Accurate Background
- Company Website:
- Year Founded: 1997
- HQ Location: Irvine, CA
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Twitter: @AccurateBG
8,296 Twitter followers -
LinkedIn® Page: www.linkedin.com
1,929 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Higher Education, Hospital & Health Care
- Company Size: 85% Large, 29% Medium
What Do G2 Reviewers Say About Accurate Background?
AI-generated summary from verified user reviews
Pros
- Users praise the customer support at Accurate Background for being responsive, knowledgeable, and dedicated to resolving issues.
- Users praise the exceptional customer service from Accurate Background, noting quick responses and thorough support from dedicated reps.
- Users value the exceptional responsiveness of their representatives, enhancing their overall experience with Accurate Background.
- Users value the ease of use of Accurate Background's dashboard, facilitating quick and efficient package ordering.
- Users value the fast turn-around time and seamless integration of Accurate Background checks, enhancing internal processes significantly.
Cons
- Users experience process delays with background checks and CSR responses, leading to inefficiencies and tracking challenges.
- Users note a need for process improvement, especially in handling background checks and data reporting challenges.
- Users find the slow checks for background verification frustrating, particularly for international and education checks.
- Users express frustration with delays in turnaround times for background checks, affecting overall satisfaction with the service.
- Users experience inconsistent customer support at Accurate Background, leading to frustrations with billing and process application.
What Are Recent G2 Reviews of Accurate Background?
"Seamless Integration and Expert Support"
Rating: 5.0/5.0 stars
— Mellonie R.
"Reliable Partner with Stellar Support"
Rating: 5.0/5.0 stars
— Kacie F.

