AI sales assistants, also referred to as AI virtual sales assistants, are tools that assist sales representatives by automating tasks and processes via embedded artificial intelligence. These tasks can include lead qualification and follow-up, pipeline management, forecasting, meeting scheduling, and data entry. The best AI sales assistants are most commonly leveraged by sales and marketing teams to automate routine tasks and free up time to handle more complex and involved responsibilities. These products will often work alongside other programs or integrate with an existing CRM software, but many are also standalone products.
AI sales assistants can have broad overlap with conversational marketing software, sales analytics software, and sales intelligence software. However, AI sales assistants as a whole are differentiated from other tools because of their task automation capabilities, artificial intelligence, and focus on sales teams.
To qualify for inclusion in the AI Sales Assistants category, a product must:
G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.
Buyer's Guide: AI Sales Assistant
What do AI sales assistants do?
When I describe AI sales assistants, I explain them as tools that manage outreach, follow-ups, research, and day-to-day sales communication without requiring manual intervention for every step. They can draft emails, analyze intent, prioritize leads, summarize calls, and nudge prospects at the right time.
Why do businesses use an AI sales assistant?
For sales teams, I’ve seen the biggest challenge is the time lost to routine tasks: writing emails, updating records, scheduling meetings, or sorting through notes. AI sales assistants take on that workload and bring more consistency to the outreach process, especially when teams grow or pipelines get crowded.
From the G2 reviewer patterns I’ve browsed through, several benefits surface, such as:
These shared observations show how AI assistants help teams stay organized and maintain strong engagement with prospects.
Who uses AI sales assistants primarily?
On scanning G2 user database, I saw a wide range of teams adopt these tools depending on their sales model:
Each group benefits differently, but all value the assistant’s ability to maintain timely and consistent communication.
What types of AI sales assistants should I consider?
As I analyze the capabilities mentioned in G2 reviews, these tools often fall into distinct types based on what teams need most.
The right type depends on whether your team prioritizes prospecting, meeting execution, or deal management.
What are the core features to look for in AI sales assistants?
From the G2 patterns I’ve studied, several capabilities consistently define strong platforms:
These features help ensure the assistant supports the entire sales cycle, not just isolated tasks.
What trends are shaping AI sales assistants right now?
I’ve followed quite a few updates in this space, and the following shifts are becoming more common:
These developments point to a future where assistants handle more of the execution while reps focus on strategy and relationship building.
How should I choose an AI sales assistant?
For me, the right choice depends on your sales motion, team size, and the systems you already rely on. When a platform fits naturally into your workflow and reliably handles repetitive tasks, it becomes a quiet but powerful driver of sales productivity.
This description is provided by the seller.
HeadsUp is an AI-driven revenue intelligence platform designed to empower product-led growth companies by transforming extensive product usage data into actionable insights. By analyzing user behavior, HeadsUp enables sales and marketing teams to identify high-potential leads, uncover expansion opportunities, and mitigate churn risks, thereby enhancing conversion rates and driving revenue growth. Key Features and Functionality: - AI-Powered Analysis: Utilizes advanced machine learning algorithms to detect subtle conversion indicators, providing a deeper understanding of user engagement and intent. - Seamless CRM Integration: Integrates effortlessly with existing CRM systems like Salesforce and HubSpot, allowing sales representatives to access critical insights directly within their current workflows. - No-Code Automation: Offers no-code automation capabilities, enabling rapid deployment of models and orchestration of customer engagement across multiple channels without additional engineering resources. - Lifecycle Orchestration: Facilitates the configuration and management of customer outreach strategies from a centralized platform, driving activation and preventing churn through coordinated efforts. - Enterprise-Grade Security: Ensures data security and compliance with industry standards, including SOC 2 Type II certification, GDPR, and CCPA compliance. Primary Value and User Solutions: HeadsUp addresses the challenge faced by PLG companies in effectively monetizing their extensive user bases. By providing precise, data-driven insights into user behavior and engagement, it enables sales and marketing teams to: - Identify and Prioritize Leads: Pinpoint users with high conversion potential, ensuring timely and targeted engagement. - Optimize Sales Strategies: Leverage AI-driven recommendations to tailor sales approaches, enhancing the likelihood of successful conversions. - Mitigate Churn Risks: Detect early signs of disengagement, allowing for proactive interventions to retain valuable customers. By integrating seamlessly into existing workflows and providing actionable insights, HeadsUp empowers PLG companies to maximize their revenue potential and achieve sustainable growth.
This description is provided by the seller.
This description is provided by the seller.
Heidi AI is a next-generation AI meeting assistant and conversation intelligence platform built to turn every discussion into clear, measurable outcomes. Designed for modern teams who spend countless hours in meetings, Heidi doesn’t just transcribe, she thinks, analyzes, and acts. Before every meeting, Heidi helps users set goals, prepare agendas, and align priorities based on CRM data, contact history, synced emails, and previous meetings. She highlights what matters most so every conversation starts with focus and purpose. During live calls, Heidi acts as a real-time copilot, detecting opportunities, risks, and emotional cues while guiding discussions toward clarity and impact. She discreetly notifies you of key signals such as hesitation, engagement shifts, or buying intent, and you can ask her anything during the meeting. She always has the full context. Afterward, Heidi delivers structured summaries, smart notes, and actionable next steps, automatically synced with CRMs, calendars, and project management tools. Her intelligent CRM layer updates contact profiles with insights, relationship strength scores, and follow-up priorities, giving teams a dynamic and living view of every account or stakeholder. Heidi empowers teams across Sales, Marketing, Consulting, and Operations to perform better through AI-driven insights, coaching intelligence, and performance analytics. She captures the “why” behind conversations, not just the “what”, revealing sentiment, trust levels, and collaboration dynamics to uncover patterns and predict outcomes. With integrations for Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot, and more, Heidi makes collaboration effortless. Her multilingual transcription, behavioral analysis, and emotional intelligence ensure you never lose context, even across global teams. By combining meeting management, AI note-taking, and sales intelligence, Heidi delivers clarity, speed, and confidence, helping leaders make smarter decisions, boost productivity, and close more deals. Keywords: AI Meeting Assistant, Conversation Intelligence, Sales Coaching, Sales Intelligence, Meeting Management, Decision-Making Software, AI CRM, Smart Notes, Sales Analytics, Business Intelligence.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the strategic and comprehensive action items of Heidi AI, turning discussions into actionable insights effortlessly.
Users love the ease of use of Heidi AI, transforming chaotic meetings into structured, actionable experiences.
Users admire the strategic and actionable meeting summaries provided by Heidi AI, enhancing clarity and productivity.
Users find the difficult setup process initial challenging, requiring time to connect calendars and data sources.
Users face integration issues as full Webex support is still being rolled out, affecting their experience.
Users express concerns about the lack of full integration with Webex, limiting functionality with some platforms.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users value the strategic and comprehensive action items of Heidi AI, turning discussions into actionable insights effortlessly.
Users love the ease of use of Heidi AI, transforming chaotic meetings into structured, actionable experiences.
Users admire the strategic and actionable meeting summaries provided by Heidi AI, enhancing clarity and productivity.
Users find the difficult setup process initial challenging, requiring time to connect calendars and data sources.
Users face integration issues as full Webex support is still being rolled out, affecting their experience.
Users express concerns about the lack of full integration with Webex, limiting functionality with some platforms.
This description is provided by the seller.
Hints is an AI-powered CRM assistant that allows sales reps to update their CRM simply by sending a voice or text message. Supports Hubspot, Pipedrive, and Salesforce. Instead of navigating complex CRM interfaces, sales professionals can now update deals, create contacts, log activities, add notes and custom properties, and manage their entire sales pipeline by simply talking or texting to Hints on WhatsApp, SMS, or Telegram. Hints AI instantly processes natural language requests and automatically updates your CRM in real-time, eliminating manual data entry and reducing administrative overhead by up to 70%. 🗣️ Key Features: • Voice & Text CRM Management - update deals, create leads, and log activities through conversational commands • CRM data pull - access the necessary customer information, such as email address, name, phone number, last note and upcoming tasks, without having to open the CRM • Intelligent Data Processing - automatically captures meeting notes, call summaries, and fills out CRM playbooks • Duplicate Detection - smart algorithms identify and prevent duplicate entries while searching existing data • Universal CRM Integration - compatible with popular platforms including HubSpot, Pipedrive, and Salesforce. 🚀 Business Benefits: Sales teams using Hints report 80% more leads captured, 350% increase in logged activities, and 30% more deals closed. The platform dramatically improves CRM adoption rates, accelerates new hire onboarding, and allows sales representatives to focus on selling rather than administrative tasks. 🏆 Use Cases: • Field sales representatives updating CRM while driving between meetings • Inside sales teams logging call outcomes immediately after conversations • Sales managers tracking team activities and pipeline progress in real-time • New sales hires who need simplified CRM interaction during their learning curve Hints makes CRM updating as easy as sending a message, ensuring your sales data stays current without disrupting your workflow. It’s like having your personal assistant — always ready to update your pipeline.
This description is provided by the seller.
This description is provided by the seller.
For more than 30 years, Humach has been a trusted, leading provider of AI-powered Digital Agents that help the world’s largest brands attract, engage, and support both their customers and their teams—at scale. A Humach Digital Agent is an AI- powered and machine learning software application that serves as a virtual extension of your team. These agents learn each time they interact through a unique collaborative intelligence model that uses humans to train and validate AI data so Digital Agents actually understand intent and get smarter over time. This collaborative intelligence model allows humans and AI to actively enhance each other’s complimentary strengths which benefit your customers, your team, and your bottom line. AI-powered Digital Agents streamline the customer journey and accelerate revenue by engaging with limitless capacity at anytime, on any channel using authentic, two-way, personalized interactions. Humach Digital Agents are continuously improving, multilingual, 100% efficient, fully compliant and ready to engage and automate your most repetitive and expensive interactions to help handle things like username and password resets, 100% compliant payments and transactions, frequently asked questions, product recommendations, order tracking, customer support, ticket logging, reminders, notifications, and more. Agents can be customized to fit any industry or functional area using a wide variety of skills and conversation types that increase customer satisfaction and engagement, maximize compliance, reduce sales and support costs, and accelerate growth and efficiency. Humach Digital Agents simplify millions of interactions using a proven platform that integrates natural language processing (NLP), natural language understanding (NLU), natural language generation (NLG), voice biometrics, automation, and machine learning capabilities to multitask and engage with full compliance and unlimited capacity on any channel. For high-level inquiries or interactions that require human expertise, Digital Agents seamlessly escalate critical conversation context and resolution suggestions to a human for an exceptional user experience—every time.
This description is provided by the seller.
This description is provided by the seller.
Turn Product Leads into Customers Humanic automates activation and adoption for your inbound leads at scale and with precision. No more endless user segmentation & manual configuration of campaigns.
This description is provided by the seller.
This description is provided by the seller.
Sales enablement software that leverage artificial intelligence to deliver proactive guidance to sellers for individual selling situations. Automated outbound through omni-channel delivery across email, SMS and voice.
This description is provided by the seller.
This description is provided by the seller.
Navigating the complex landscape of lead generation based on relevant data can be both time-consuming and expensive, with sales representatives often finding themselves at a loss on how to effectively communicate the value of their products, leading to missed sales opportunities. The traditional onboarding process, stretching over three months, further strains resources without guaranteeing immediate revenue generation. The lack of a consistent, easy-to-follow, and effective sales workflow in many Enterprise sales organizations exacerbates these challenges. HyprWin streamlines this process significantly. By simply entering your ideal customer profile, our system fetches ideal leads in seconds, compiling all necessary lead data into a structured sales workflow. Leveraging AI, we merge your product value with the lead data to provide clear guidance on articulating the benefits to prospects. This innovation slashes the sales onboarding period to just a few days, while ensuring adherence to industry best practices in sales workflows, a quality often only attained through expensive coaching. Additionally, our AI-driven platform facilitates the creation of outreach strategies, ROI estimates, and compelling win stories, effectively equipping sales reps to excel in their roles, thus driving increased revenue for your enterprise.
This description is provided by the seller.
This description is provided by the seller.
Cosmos' First AI CMO Revolutionizing marketing strategies with artificial intelligence. Experience the future of customer engagement, data-driven insights, and automated campaign optimization. IcyPluto is an AI-powered growth and marketing platform that helps businesses streamline lead generation, automate customer engagement, and make smarter, data-driven decisions. With intelligent automation and actionable insights, IcyPluto enables teams to scale faster, optimize campaigns, and deliver better customer experiences.
This description is provided by the seller.
This description is provided by the seller.
Immerss Live Commerce: Transforming Digital Shopping into Human Experiences Immerss is a leading live commerce platform designed to supercharge eCommerce with interactive, personalized shopping experiences. Immerss Live Commerce combines the power of AI and live human interaction to help brands convert browsers into buyers, boost average order values (AOV), and reduce product returns. With three powerful tools in one platform, Immerss empowers retailers to build deeper relationships with customers right from their own websites. Immerss Live Commerce transforms digital shopping into human experiences, delivering measurable ROI for smaller to mid-market brands. Our platform increases sees conversion rates of 20-30% and lifts in AOV by 30% across fashion, beauty, jewelry, and lifestyle verticals. Perfect for brands generating $1M-$100M annually, Immerss integrates seamlessly with most major eCommerce platforms and can be deployed within hours. 🌟 Core Products 1. AI-Powered Sales Agent Your best salesperson—automated. Immerss’ AI-powered Sales Agent is available 24/7 to instantly engage shoppers, answer product questions, and deliver personalized recommendations. Trained on your brand’s unique data, it ensures a consistent, intelligent, and scalable shopping experience around the clock. 2. 1:1 Virtual Co-Shopping Bring the in-store experience online. Through seamless chat, audio, or video calls, sales associates can guide customers in real time—whether they initiate the conversation (inbound) or reach out proactively (outbound). This virtual clienteling feature deepens relationships, builds trust, and drives high-converting interactions. 3. 1-to-Many Live Shopping Events Turn your eCommerce site into a live QVC-style stage. Host interactive shopping events directly on your website, restream to Facebook and Instagram, and allow customers to shop from both live and recorded shows. Ideal for product launches, influencer takeovers, and high-impact brand storytelling. 🎥 Bonus: PDP Videos Immerss also enables quick deployment of product detail page (PDP) videos to educate and engage customers at the point of consideration. 💼 Business Outcomes Increased Conversion Rates Higher Average Order Values (AOV) Reduced Product Returns Improved Customer Satisfaction and Loyalty Immerss helps brands and retailers blend the convenience of online shopping with the trust and engagement of in-store experiences—all while delivering measurable ROI.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users praise the impeccable customer support of Immerss Live Commerce, highlighting their responsiveness and attentiveness.
Users love the ease of use of Immerss Live Commerce, enhancing the shopping experience with real-time support.
Users commend the helpful live video sales calls, enhancing customer engagement and boosting sales with a personal touch.
Users express frustration over integration issues with Facebook, limiting sales opportunities during live streams.
Users face sales connection issues when switching devices, leading to incomplete transactions and frustrations during the ordering process.
This description is provided by the seller.
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Users praise the impeccable customer support of Immerss Live Commerce, highlighting their responsiveness and attentiveness.
Users love the ease of use of Immerss Live Commerce, enhancing the shopping experience with real-time support.
Users commend the helpful live video sales calls, enhancing customer engagement and boosting sales with a personal touch.
Users express frustration over integration issues with Facebook, limiting sales opportunities during live streams.
Users face sales connection issues when switching devices, leading to incomplete transactions and frustrations during the ordering process.
This description is provided by the seller.
AI Agent Solution Inagent is an all-in-one solution that allows you to quickly implement autonomous AI agents on all text and voice channels with no coding. These agents understand the conversation’s context in >200 languages and dialects, make decisions, and execute actions via connection with business systems to offer responses with natural language. Inagent has a multiagent system designed to create agents specialized in particular processes or business areas. The Agent Quality Management panel facilitates real-time oversight of AI agent performance, allowing you to intervene in the event of negative emotions or complicated cases. Its Signals system detects recurring themes and provides advanced analytics to continuously improve the CX strategy. Capabilities unique to Inagent: Easy activation: Quick, no-code configuration: the only programming language you need to know is your own language. Connected to your business: Easy, secure integration with your business systems thanks to its API Rest design. Native connections with the entire Inconcert ecosystem. Omnichannel: A single configuration for all voice and text channels. Empathetic, multilingual communication: >200 voices available with natural language in any language or dialect. Interprets typos and emojis and adapts to the context. Enhanced control and automation: Guide or correct the virtual agent without interrupting the conversation with the customer via the Whisper function and the comprehensive Agent Quality Management dashboard. Scalable, secure solution: Specializes and adapts to the applications your business needs using a private and confidential knowledge base. Applications: Frequently asked questions Scheduling appointments Order management Collections management Outbound sales Lead pre-qualifier Complaint servicing Technical characteristics: Accuracy: AI agents work autonomously and reproduce human empathy Inconcert AI engine: Solve complex queries thanks to a proprietary AI engine trained on CX operations. They express themselves and sound like humans. A specialized team: multiagent capabilities to build a team of specialized agents for friction-free transfers. Each AI agent focuses on a business area to provide the best response at all times. Combine the best LLMs on the market Security: Data privacy guaranteed by top-tier tech partners Enterprise contracts with our AI suppliers for data privacy: each customer has a private and confidential knowledge base: one virtual agent learns from another. Data encrypted in transit and at rest. All infrastructure is on Amazon Web Services. We have the top security certifications such as CSA Trusted Cloud Provider seal, level 1 CSA certification in Security, Trust, Assurance, and Risk (STAR), PCI v4 Cloud Security Standards, ISO 27001, and CSA Certificate of Cloud Security Knowledge. Agility: trains and is configured 50 times faster Activate Inagent in minutes with no need to program: 1. Define its behavior, script, and personality: Prepare a script with instructions for its functioning, set automated rules, and align the response tone with your brand. 2. Create the knowledge base: Add documents with relevant information such as product spec sheets and terms and conditions of service. Accepts PDFs, images, and websites. 3. Assign the tools it can use: Enable actions that can run the agent autonomously, for instance checking the CRM or scheduling appointments. Maximum quality: supervise the virtual agents’ operations in real time Supervisor agent Whisper function Monitoring sensors Automatism management API-friendly: Easy, secure, and quick integration with any business system such as CRM or ERP Analytics: Optimize virtual agent operations and discover key insights Operation performance KPIs: it registers interactions by channel, TMO, transfers to agents, conversation summar, topics Business insights: provides insights and improves understanding of business and customers. Signals: trending topics and intentions, sentiment análisis, containment rate, agent capacity to resolve queries autonomously, behavior alerts
This description is provided by the seller.
This description is provided by the seller.
InboxPro helps you turn Leads into Customers and close more meetings. Master email outreach with AI. Automate sequences, personalize with merge tags, and enhance customer engagement. Start winning more deals now.
This description is provided by the seller.
This description is provided by the seller.
TwinGPT by Industrility is a ground breaking co-pilot for industrial equipment and machinery. Enabling manufacturers to offer a hyper-personalized machinery co-pilot to their customers for their customized machine.
This description is provided by the seller.
This description is provided by the seller.
INSIDE™ by Powerfront is a cutting-edge Agentic AI customer service platform designed to replicate the personalized experience of in-store service in a digital environment. This innovative solution leverages real-time data to successfully address over 90% of customer inquiries autonomously, ensuring that users receive immediate and precise assistance at any time of day. The platform is engineered to facilitate seamless transitions to human agents when necessary, maintaining a high standard of customer service throughout the interaction. Targeted primarily at businesses seeking to enhance their customer engagement strategies, INSIDE™ is particularly beneficial for e-commerce platforms, retail brands, and service-oriented companies. By acting as a virtual Personal Shopper, INSIDE™ assists customers in locating products, tracking orders, and navigating complex tasks with ease. This capability not only streamlines the shopping experience but also fosters customer loyalty through efficient service. One of the standout features of INSIDE™ is its omnichannel structure, which integrates various communication channels such as social media, messaging apps, email, voice, and ticketing systems. This comprehensive connectivity ensures that customers receive a consistent and cohesive experience, regardless of the platform they choose to engage with. The use of a humanized avatar, powered by journey-based and real-time data, enhances proactive engagement, allowing businesses to personalize interactions and anticipate customer needs effectively. Additionally, INSIDE™ supports human agents through its Internal Agentic AI, which provides instant access to knowledge and guidance. This feature empowers agents to resolve inquiries more efficiently and effectively, thereby improving overall service quality. By combining advanced AI technology with a focus on personalized customer experiences, INSIDE™ stands out in the customer service software category, offering businesses a robust tool to enhance their customer engagement and satisfaction levels.
This description is provided by the seller.
This description is provided by the seller.
Intent by Upflowy generates AI-driven summaries from lead browsing patterns.
This description is provided by the seller.
This description is provided by the seller.
A tool that automatically finds recent LinkedIn activity and website details of prospects, then generates authentic opening lines for cold emails. Enables SMBs to get authentic personalization at scale without enterprise tool costs.
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