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Best AI Chatbots Software for Medium-Sized Businesses - Page 2

Matthew Miller
MM
Researched and written by Matthew Miller

Products classified in the overall AI Chatbots category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business AI Chatbots to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business AI Chatbots category.

In addition to qualifying for inclusion in the AI Chatbots Software category, to qualify for inclusion in the Medium-Sized Business AI Chatbots Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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16 Listings in AI Chatbots Available
By Zoom
(188)4.5 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for custome

    Users
    No information available
    Industries
    • Computer Software
    • Internet
    Market Segment
    • 79% Mid-Market
    • 17% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoom Virtual Agent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Chat Features
    2
    Features
    2
    Automation
    1
    Helpful
    1
    Reliability
    1
    Cons
    Connectivity Issues
    1
    Inefficiency
    1
    Limited Functionality
    1
    Outdated Information
    1
    Unclear Understanding
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoom Virtual Agent features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.6
    Ease of Use
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoom
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, CA
    Twitter
    @zoom
    1,061,453 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,191 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for custome

Users
No information available
Industries
  • Computer Software
  • Internet
Market Segment
  • 79% Mid-Market
  • 17% Small-Business
Zoom Virtual Agent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Chat Features
2
Features
2
Automation
1
Helpful
1
Reliability
1
Cons
Connectivity Issues
1
Inefficiency
1
Limited Functionality
1
Outdated Information
1
Unclear Understanding
1
Zoom Virtual Agent features and usability ratings that predict user satisfaction
0.0
No information available
8.6
Ease of Use
Average: 9.1
0.0
No information available
0.0
No information available
Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,061,453 Twitter followers
LinkedIn® Page
www.linkedin.com
11,191 employees on LinkedIn®