Best AI Agents with Voice Capabilities

Below are the top-rated AI Agents with Voice capabilities, as verified by G2’s Research team. Real users have identified Voice as an important function of AI Agents. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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  • Intelligent Virtual Assistants
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5 Listings in AI Agents Available
Kore.AI
(389)4.7 out of 5
Optimized for quick response
4th Easiest To Use in AI Agents software
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Enterprise
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kore,aI is a platform designed to create and deploy conversational AI solutions, with features such as user-friendly interface, advanced NLP, machine learning capabilities, and Gen AI features.
    • Reviewers appreciate the platform's ease of use, its ability to deliver high-quality conversational AI solutions, and the comprehensive training provided, which includes hands-on exercises and clear guidance from instructors.
    • Users reported issues with the platform's speed, with some finding it slow, and others experiencing bugs and glitches, particularly with the bookmark feature and the transition from version XO10 to XO11.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kore.AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    175
    Features
    91
    Chatbot Development
    86
    Easy Creation
    65
    Integrations
    64
    Cons
    Usage Limitations
    43
    Learning Curve
    31
    Slow Performance
    31
    Software Bugs
    27
    Poor Documentation
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kore.AI features and usability ratings that predict user satisfaction
    9.0
    Personalization
    Average: 8.7
    9.1
    Natural Language Understanding (NLU)
    Average: 8.6
    9.0
    Route To Human
    Average: 8.7
    9.1
    Has the product been a good partner in doing business?
    Average: 9.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kore.ai
    Company Website
    Year Founded
    2013
    HQ Location
    Orlando, FL
    Twitter
    @koredotai
    5,612 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,104 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Enterprise
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kore,aI is a platform designed to create and deploy conversational AI solutions, with features such as user-friendly interface, advanced NLP, machine learning capabilities, and Gen AI features.
  • Reviewers appreciate the platform's ease of use, its ability to deliver high-quality conversational AI solutions, and the comprehensive training provided, which includes hands-on exercises and clear guidance from instructors.
  • Users reported issues with the platform's speed, with some finding it slow, and others experiencing bugs and glitches, particularly with the bookmark feature and the transition from version XO10 to XO11.
Kore.AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
175
Features
91
Chatbot Development
86
Easy Creation
65
Integrations
64
Cons
Usage Limitations
43
Learning Curve
31
Slow Performance
31
Software Bugs
27
Poor Documentation
24
Kore.AI features and usability ratings that predict user satisfaction
9.0
Personalization
Average: 8.7
9.1
Natural Language Understanding (NLU)
Average: 8.6
9.0
Route To Human
Average: 8.7
9.1
Has the product been a good partner in doing business?
Average: 9.4
Seller Details
Seller
Kore.ai
Company Website
Year Founded
2013
HQ Location
Orlando, FL
Twitter
@koredotai
5,612 Twitter followers
LinkedIn® Page
www.linkedin.com
1,104 employees on LinkedIn®
Replicant
(43)4.7 out of 5
14th Easiest To Use in AI Agents software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As a leader in Contact Center Automation, Replicant helps companies automate their most common customer service calls while empowering agents to focus on more complex and nuanced customer challenges.

    Users
    No information available
    Industries
    • Financial Services
    • Health, Wellness and Fitness
    Market Segment
    • 49% Mid-Market
    • 44% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Replicant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Efficiency
    11
    Ease of Use
    10
    Helpful
    10
    Customer Support
    9
    Customer Engagement
    8
    Cons
    Missing Features
    4
    Limited Features
    3
    Technical Issues
    3
    Expensive
    2
    Flow Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Replicant features and usability ratings that predict user satisfaction
    9.3
    Personalization
    Average: 8.7
    8.5
    Natural Language Understanding (NLU)
    Average: 8.6
    9.1
    Route To Human
    Average: 8.7
    9.5
    Has the product been a good partner in doing business?
    Average: 9.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Replicant
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @replicant
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    209 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As a leader in Contact Center Automation, Replicant helps companies automate their most common customer service calls while empowering agents to focus on more complex and nuanced customer challenges.

Users
No information available
Industries
  • Financial Services
  • Health, Wellness and Fitness
Market Segment
  • 49% Mid-Market
  • 44% Enterprise
Replicant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Efficiency
11
Ease of Use
10
Helpful
10
Customer Support
9
Customer Engagement
8
Cons
Missing Features
4
Limited Features
3
Technical Issues
3
Expensive
2
Flow Management
2
Replicant features and usability ratings that predict user satisfaction
9.3
Personalization
Average: 8.7
8.5
Natural Language Understanding (NLU)
Average: 8.6
9.1
Route To Human
Average: 8.7
9.5
Has the product been a good partner in doing business?
Average: 9.4
Seller Details
Seller
Replicant
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@replicant
2 Twitter followers
LinkedIn® Page
www.linkedin.com
209 employees on LinkedIn®
Read Replicant Reviews

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DigitalGenius
(32)4.7 out of 5
10th Easiest To Use in AI Agents software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DigitalGenius is the code-free customer experience platform for e-commerce and retail powered by artificial intelligence. Our AI solution continually learns and evolves from every interaction within

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 44% Mid-Market
    • 28% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • DigitalGenius Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automated Responses
    2
    Automation
    2
    Business Growth
    2
    Customer Support
    2
    Ease of Use
    2
    Cons
    Complexity
    1
    Interface Issues
    1
    Learning Curve
    1
    Poor Interface Design
    1
    Steep Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • DigitalGenius features and usability ratings that predict user satisfaction
    9.6
    Personalization
    Average: 8.7
    8.5
    Natural Language Understanding (NLU)
    Average: 8.6
    9.6
    Route To Human
    Average: 8.7
    9.6
    Has the product been a good partner in doing business?
    Average: 9.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    DigitalGenius
    Year Founded
    2014
    HQ Location
    London, England
    Twitter
    @DigitalGeniusAI
    1,748 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    65 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DigitalGenius is the code-free customer experience platform for e-commerce and retail powered by artificial intelligence. Our AI solution continually learns and evolves from every interaction within

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 44% Mid-Market
  • 28% Enterprise
DigitalGenius Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automated Responses
2
Automation
2
Business Growth
2
Customer Support
2
Ease of Use
2
Cons
Complexity
1
Interface Issues
1
Learning Curve
1
Poor Interface Design
1
Steep Learning Curve
1
DigitalGenius features and usability ratings that predict user satisfaction
9.6
Personalization
Average: 8.7
8.5
Natural Language Understanding (NLU)
Average: 8.6
9.6
Route To Human
Average: 8.7
9.6
Has the product been a good partner in doing business?
Average: 9.4
Seller Details
Seller
DigitalGenius
Year Founded
2014
HQ Location
London, England
Twitter
@DigitalGeniusAI
1,748 Twitter followers
LinkedIn® Page
www.linkedin.com
65 employees on LinkedIn®
Read DigitalGenius Reviews
Netomi
(16)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Netomi’s Customer Experience AI platform automatically resolves customer service issues at the highest rate in the industry. Our patented AI delivers unsurpassed accuracy and customer satisfaction, ye

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 44% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Netomi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    1
    Artificial Intelligence
    1
    Customer Satisfaction
    1
    Customer Support
    1
    Ease of Understanding
    1
    Cons
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Netomi features and usability ratings that predict user satisfaction
    9.2
    Personalization
    Average: 8.7
    9.6
    Natural Language Understanding (NLU)
    Average: 8.6
    8.8
    Route To Human
    Average: 8.7
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Netomi
    Year Founded
    2016
    HQ Location
    San Mateo, California
    Twitter
    @netomi_official
    574 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    207 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Netomi’s Customer Experience AI platform automatically resolves customer service issues at the highest rate in the industry. Our patented AI delivers unsurpassed accuracy and customer satisfaction, ye

Users
No information available
Industries
No information available
Market Segment
  • 44% Mid-Market
  • 38% Small-Business
Netomi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
1
Artificial Intelligence
1
Customer Satisfaction
1
Customer Support
1
Ease of Understanding
1
Cons
Poor Customer Support
1
Netomi features and usability ratings that predict user satisfaction
9.2
Personalization
Average: 8.7
9.6
Natural Language Understanding (NLU)
Average: 8.6
8.8
Route To Human
Average: 8.7
9.7
Has the product been a good partner in doing business?
Average: 9.4
Seller Details
Seller
Netomi
Year Founded
2016
HQ Location
San Mateo, California
Twitter
@netomi_official
574 Twitter followers
LinkedIn® Page
www.linkedin.com
207 employees on LinkedIn®
Read Netomi Reviews
Amelia
(7)4.3 out of 5
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As the market-leading Digital Employee and Conversational AI solution, Amelia delivers the best elements of human interaction – conversation, expression, emotion and understanding – to user experience

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 71% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Amelia Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Call Management
    2
    Analytics
    1
    Artificial Intelligence
    1
    Case Management
    1
    Chat Features
    1
    Cons
    Limited AI
    1
    Limited AI Capabilities
    1
    Software Bugs
    1
    Technical Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Amelia features and usability ratings that predict user satisfaction
    8.8
    Personalization
    Average: 8.7
    8.3
    Natural Language Understanding (NLU)
    Average: 8.6
    8.8
    Route To Human
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SoundHound
    Twitter
    @SoundHound
    12,033 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    456 employees on LinkedIn®
    Ownership
    NASDAQ: SOUN
Product Description
How are these determined?Information
This description is provided by the seller.

As the market-leading Digital Employee and Conversational AI solution, Amelia delivers the best elements of human interaction – conversation, expression, emotion and understanding – to user experience

Users
No information available
Industries
No information available
Market Segment
  • 71% Mid-Market
  • 29% Enterprise
Amelia Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Call Management
2
Analytics
1
Artificial Intelligence
1
Case Management
1
Chat Features
1
Cons
Limited AI
1
Limited AI Capabilities
1
Software Bugs
1
Technical Issues
1
Amelia features and usability ratings that predict user satisfaction
8.8
Personalization
Average: 8.7
8.3
Natural Language Understanding (NLU)
Average: 8.6
8.8
Route To Human
Average: 8.7
0.0
No information available
Seller Details
Seller
SoundHound
Twitter
@SoundHound
12,033 Twitter followers
LinkedIn® Page
www.linkedin.com
456 employees on LinkedIn®
Ownership
NASDAQ: SOUN
Read Amelia Reviews
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5 Listings in AI Agents Available
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