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Dialpad Meetings Reviews & Product Details

Hatie P.
HP
Creator and Editor-in-Chief
Publishing
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic

Dialpad Meetings Overview

What is Dialpad Meetings?

Dialpad Ai Meetings enables teams and customers to connect with just one click, use Ai that automates note-taking and other routine tasks, and stay productive using a modern HD video conferencing platform. With Dialpad Ai Meetings, you can: - Easily faciitate face to face interactions - Enable secure collaboration globally - Equip your team with time-saving Ai tools - Keep employees focused with Ai Recaps automated meeting summaries - Quickly revisit key conversations - Simplify workflows with Dialpad integrations

Dialpad Meetings Details
Product Website
Languages Supported
English
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Product Description

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

How do you position yourself against your competitors?

Dialpad is:

Accessible and affordable for all
Smaller businesses, previously plagued by the burden of rate limits, massive compute power, and high costs, can now instantly unlock the power of Dialpad Ai.

Easy to set up, compliant, and secure
Dialpad Ai Voice and Ai Messaging can be set up in minutes, comply with communications regulations, and are protected by enterprise-grade security.

Committed to non-stop Ai innovation
Dialpad develops Ai-powered solutions for all industries, including sales, support, and recruiting teams with a growing list of Ai features.


Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
55 Twitter followers
LinkedIn® Page
www.linkedin.com
1,382 employees on LinkedIn®
Description

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.


Sarah R.
SR
Overview Provided by:

Recent Dialpad Meetings Reviews

Emy E.
EE
Emy E.Small-Business (50 or fewer emp.)
3.0 out of 5
"A good dialer for the busy sales team"
Easy to use. Set-up and integration was stress free.
Raycee April P.
RP
Raycee April P.Small-Business (50 or fewer emp.)
4.0 out of 5
"A cheaper alternative to RC!!"
Easy to use. Perfect for SMB and B2C companies. More affordable option compared to RingCentral.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"dialpad"
There are many choices and its always clear and accurate
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Dialpad Meetings Media

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Video Reviews

2,091 out of 2,092 Total Reviews for Dialpad Meetings

4.4 out of 5
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2,091 out of 2,092 Total Reviews for Dialpad Meetings
4.4 out of 5
2,091 out of 2,092 Total Reviews for Dialpad Meetings
4.4 out of 5

Dialpad Meetings Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Dialpad MeetingsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Shakti T.
ST
Technical Recruiter
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dialpad Meetings?

I like best about Dialpad Meetings is its ease of use combined with high-quality audio and video. The platform’s one-click access eliminates the need for complicated setups, and its AI-driven transcription feature is a game-changer for capturing meeting notes in real time. I also appreciate the seamless integration with productivity tools like Google Workspace and Microsoft 365, making it easy to schedule and join meetings directly from my calendar. Review collected by and hosted on G2.com.

What do you dislike about Dialpad Meetings?

There is nothing for Dislike in Dailpad, but dailpad recordings are not availble for some state. but it's not a big issue. Review collected by and hosted on G2.com.

What problems is Dialpad Meetings solving and how is that benefiting you?

As a recruiter, I rely on Dialpad daily for seamless and continuous communication with candidates and colleagues. Its user-friendly interface, reliable call quality, and robust meeting features make it an essential tool in my professional workflow. Dialpad’s ability to support both scheduled and spontaneous meetings ensures that I can connect with people efficiently, enhancing both productivity and collaboration. It truly stands out as one of the best platforms for virtual meetings in a fast-paced recruiting environment. Review collected by and hosted on G2.com.

CM
Data Scientist
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dialpad Meetings?

Dialpad Ai Meetings' video conferencing is its strongest suit, allowing users to do things like route calls, mute them, or set up calls with three or more participants. Plus, the sound is great. The ease of use makes it perfect for leaving messages and scheduling a meeting regardless of the other person's time zone. Automatic note-taking during important meetings is made much easier with AI-powered real-time transcription. The best part is that you can use it remotely from anywhere using your mobile phone. Review collected by and hosted on G2.com.

What do you dislike about Dialpad Meetings?

Dialpad Ai Meetings is an excellent tool, but the paid versions become prohibitively expensive as we add more features. Review collected by and hosted on G2.com.

What problems is Dialpad Meetings solving and how is that benefiting you?

We rely on Dialpad Ai Meetings for our company's internal meetings and external communications, especially for high quality and fast video conferencing. We also use Dialpad to communicate with remote workers who aren't physically in the office. This allows us to meet more regularly than if we were all in the same room. Meeting recording, screen sharing, live chat, and meeting polling are just a few of the advanced features that Dialpad offers, which helps us save time on administration and makes it easier to collaborate during video conferences and find out what works best for everyone. Review collected by and hosted on G2.com.

MA
Home and Auto Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dialpad Meetings?

It is easy to use and easy to figure out. I had not used it and did not have any training, but I was able to jump in, set up meetings, and go. I was even able to teach others how to use it. It has the same features that zoom and goto meetings have. Review collected by and hosted on G2.com.

What do you dislike about Dialpad Meetings?

I have not figured out how to duplicate a meeting. Of course, I have not spent much time trying to figure it out either. Review collected by and hosted on G2.com.

What problems is Dialpad Meetings solving and how is that benefiting you?

We are able to conduct office meetings with ease. Our Group Sales Agents can set up meetings with clients. We can get into the meeting even when the presenter has not gotten on. When our boss is stuck taking care of something I can jump in and lead the meeting without any issues. When we used other platforms we would have to set up a new meeting as no one could join without the presenter. Review collected by and hosted on G2.com.

pete  R.
PR
Safety Manager
Logistics and Supply Chain
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
(Original )Information
What do you like best about Dialpad Meetings?

As just a party on the conference call, i can only comment on what i have been exposed to. I am impressed with the quality of sound and the clarity of voices. the features like being able to share reports and having every one on the call able to see. Once the portal has been set up, Ease of access is amazing dial a number and enter meeting.We use this weekly to keep our company and all its departments up to date. Review collected by and hosted on G2.com.

What do you dislike about Dialpad Meetings?

Since i am not the primary lead during these sessions i cant fully appreciate all the features Dialpad meetins has to offer. Review collected by and hosted on G2.com.

What problems is Dialpad Meetings solving and how is that benefiting you?

A platform was needed to keep all department up to date on weekly issues, problems, and solutions. The size of our operation has 5 departments in seperate locations. A meeting of some sort needed to happen. Since we already had the basic phone service, it was easy to include Dialpad meetings Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dialpad Meetings?

What I really like about is the transcription and meeting summary features. I use a couple of other solutions that attempt this and the implementation is poor due to either inaccurate transcription or lazy use or Open Ai's APIs. Dialpad's AI meeting service makes my life easier by unifying my business calls and meetings capability together. along with better transcription and meeting summary output. Review collected by and hosted on G2.com.

What do you dislike about Dialpad Meetings?

The monthly subscription is on the higher side. An integration with Make/Zapier would be a welcomed addition. Review collected by and hosted on G2.com.

What problems is Dialpad Meetings solving and how is that benefiting you?

One plaftorm to manage with smarter transcription and summaries Review collected by and hosted on G2.com.

SHUBHAM  V.
SV
Talent Acquisition Specialist
Staffing and Recruiting
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Dialpad Meetings?

The best thing about dialpad is that its AI-powered features like real-time transcription, smart summaries, and automated action items makes it best Review collected by and hosted on G2.com.

What do you dislike about Dialpad Meetings?

from the last few weeks i ma seeing some glitches in real-time transcription Review collected by and hosted on G2.com.

What problems is Dialpad Meetings solving and how is that benefiting you?

Its help me to note-taking, follow-up management, and task tracking by offering real-time transcriptions also smart summaries make it perfect. Review collected by and hosted on G2.com.

Mayra J.
MJ
Patient Care Coordinator
Consulting
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dialpad Meetings?

What I find most helpful about Dialpad AI meetings is the seamless integration of AI features, making it convenient, easy to maneuver, and more effective than other platforms I've used. It also allows us to connect with colleagues or patients who are not centered in the office or who might not be very tech savvy to hop on a quick meeting. Review collected by and hosted on G2.com.

What do you dislike about Dialpad Meetings?

I haven't really encountered too many issues while using Dialpad Ai Meetings. Review collected by and hosted on G2.com.

What problems is Dialpad Meetings solving and how is that benefiting you?

It providing a convenient and efficient way for patients to communicate with us, we enhance client satisfaction and retention, which contributes to growing our clientele. The platform also allows our sales team to easily reach out to potential clients and follow up on leads, driving sales and expanding our client base. Review collected by and hosted on G2.com.

AF
Patient Care Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dialpad Meetings?

Dialpad Ai meetings simplifies communication by integrating voice, messaging and video calls into one single platform. Review collected by and hosted on G2.com.

What do you dislike about Dialpad Meetings?

The only downside of the Dialpad Ai Meetings is the Ai translation on calls that are not in english. The Ai transcript can only be used when the call is english spoken. Review collected by and hosted on G2.com.

What problems is Dialpad Meetings solving and how is that benefiting you?

The Dialpad Ai meeting is a great at handling scalability. Dialpad is able to handle a large volume of calls and users while maintaining quality and service. Review collected by and hosted on G2.com.

Michael P.
MP
co-CEO - Operations
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Dialpad Meetings?

The interface is easy to use. All the tools are well built and no problem. We use other solutions while speaking with clients and always have issues. Uberconference never have issues. Review collected by and hosted on G2.com.

What do you dislike about Dialpad Meetings?

Need to find a better way for screen sharing as older users find it hard to understand how to share a screen.

We would like to see screen recording as well. This is huge for us to speak with a client that shares a screen and where we need to pass that info along to our team to review. Review collected by and hosted on G2.com.

What problems is Dialpad Meetings solving and how is that benefiting you?

This is a huge help with our business communication with our clients and team. We use recording for everything. Review collected by and hosted on G2.com.

Jerry M.
JM
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Dialpad Meetings?

AI Recaps - detailed transcript and excerpt Review collected by and hosted on G2.com.

What do you dislike about Dialpad Meetings?

charges that keep jumping - else everything is fine. Review collected by and hosted on G2.com.

What problems is Dialpad Meetings solving and how is that benefiting you?

QA & evaluation Review collected by and hosted on G2.com.