I selected Zonos for its ability to seamlessly prepare, display, and execute on a total landed cost solution for my international customers - it automatically calculates duty/taxes based on origin and destination, plus delivers shipping options/flat rates where I need them. Once set up - it's great!

As we were looking to expand our ecommerce footprint to include the world, we were recommended Zonos (formerly iGlobal) from our shipping partner. They had all of the features we were looking for, shipping quotes, taxes and duties, local currencies, and the most important for us, fraud protection to help vet an online order, giving us the confidence in a "ship" or "don't ship" scenario after they review orders. With a very high percentage of passing orders, this proved to be a great addition to our online ecommerce site, in effect opening up the world. Direct plug in to Magento made the installation a snap, and their team took time to understand our business and make setup and installation a snap. Zonos support team is extremely engaged, both on the technical support side, as well as their customer agent side helping to ensure all ecommerce transactions are handled smoothly and efficiently, and extremely responsive to support requests.

The integration in to our website is outstanding but the quick, attentive and caring customer service has been outstanding. From on boarding to installation to ongoing check ins really is second to none. Zonos has opened up the world to our business and we are seeing the benefits on our bottom line.