Clean interface with the ability to access new responses with ease. Ability to create QR codes directly to surveys for use on receipts, invoices, etc.

What caught my eye initially was the companies using Zonka Feedback. If it's good enough for some of these monster companies, it's good enough for me! The attention to detail at every level is amazing and the ability to get feedback from customers offline is super handy. The ability to track and measure results with responses and reports makes this tool even better. The response inbox for all your surveys makes managing feedback really easy. Customer service seems to be A1 and the roadmap looks very promising. Full stack here for me and looks like a keeper. Hope I'm right.

Zonka Feedback has significantly enhanced our customer engagement strategy. Its user-friendly interface simplifies the process of collecting and analyzing feedback, offering a wide array of customizable survey options that perfectly align with our brand's identity and goals. Pretty easy for any form of integration (we are using our Twilio account and have integration with Freshdesk for automatic surveys). Additionally, the customer support team at Zonka is exemplary. Their prompt assistance and willingness to guide us through any queries or customization needs have been commendable.