Zonka had some interesting emoji features, tool is easy to use and can be easily integrated

Zonka is great for being able to stand up surveys very quickly and to adjust as needed

Surveys go out promptly and with accuracy. Responses are also swift and detailed. This alllows me to do effective follow ups on negative responses. I am also able to report accurately on all responses achieved and measure CSAT rate before and after follow ups. Extarction of responses is also quick and easy.