We've been using Capsule for about 10 years now and it is so easy to implement and create your own system. It's not only a CRM, it's a work horse taking away so many day to day admin tasks through it's integration with other softwares that we use. We use Capsule every day in our business and if we ever need to contact Customer Support they are very responsive and always helpful. They take on new ideas from us and always try to find a way to help us use the software in ways they hadn't thought of. Absolutely love Capsule and how it is helping our business.

It is super reliable and the layout is easy on the eye, allowing less experienced colleagues to grasp the set up quickly.

After experimenting with several different trials of other CRMs, I find Capsule to have great user interface and is easy to use. I like that it is more customizable and it integrates with helpful apps. I like that I can add people and opportunities directly from my gmail inbox. Capsule is great for organization without being overwhelming. It was super easy to set up and now I find we use it daily. The customer support is friendly and fast. It is great for my small agency.