We looked at a number of alternatives to our former CRM but, reviewing it against our needs and budget, Capsule was head and shoulders above the alternatives for this small business. We have not regretted it! It was very easy to import our data and we were up and running in a few hours. It does everything we need, tracking opportunities, projects and storing our people’s data with no reservations. We have now adopted it in our businesses in the U.S. and Australia as well as U.K.

I have implemented this at 2 separate companies. It's so straightforward and easy to use yet can give you as much or as little information as you require. Obviously moving from spreadsheets to a CRM can seem daunting for some initially yet the Capsule team are on hand to support and will even endeavour to add features if it will benefit others which is heartening & refreshing. Suddenly, co-workers are wondering how they ever worked in an archaic fashion beforehand and you can pay monthly or annually which gives you flexibility if you have a chnaging workforce.

I have used Capsule CRM for many years. I use it every day, and it keeps my business organized, with next task lists, sales pipeline and customized fields. It is easy to use, yet has many powerful features. I was able to set it up quickly and the learning curve was very quick. Customer support has been friendly, quick and accurate. I have also connected Capsule CRM to my email programs and web form software, and it is working flawlessly.