It helps manage my tasks and customer communications directly in Slack without missing any messages and setting clear tasks and owners. It creates transparency across our organization as well as different stakeholders on the customer side - reducing repetitive and overlapping conversations and miscommunication.
The new WorknetGPT is a game-changer for us as it makes our work much more efficient by summarizing long conversations and discussions in a few bullet points and action items.
Worknet centralizes messages across multiple Slack channels into one Inbox, which simplified the workflows of many teams that are monitoring these channels. The dashboard allows us to finally get a data-driven view of our productivity on an individual level and on a team level.
Very easy initial onboarding, in an hour we got everything set up and working.
As most of our customer interaction is over Slack, it's now easy to capture it all, make sure we respond in a timely manner and do everything on top of our existing support platform, Zendesk.
The Worknet team is customer obsessed and great to work with!
We can perform an in-depth analysis of our support tickets with the new integration.
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
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