Wipro
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Wipro's Presales CRM is a cloud-based application built on the robust ServiceNow platform, designed to enhance the productivity of sales teams, customer service agents, recruiters, and marketing professionals. By leveraging artificial intelligence and automation, it streamlines the entire customer lifecycle—from identifying new opportunities to converting them into contracts—thereby driving business growth and facilitating digital transformation. Key Features and Functionality: - Centralized Customer Information: Acts as a single repository for storing contact details of customers and prospects, ensuring consistent and accessible data across the organization. - Lead and Opportunity Management: Enables tracking of sales opportunities and management of marketing initiatives, facilitating efficient deal closures. - Integration with ServiceNow Modules: Seamlessly integrates with the Customer Service Management module of ServiceNow, enhancing collaboration and reducing customer issue resolution time. - AI and Automation: Utilizes artificial intelligence to automate routine tasks, allowing sales teams to focus on strategic activities and improving the quality of customer interactions. Primary Value and User Solutions: Wipro's Presales CRM addresses the challenges of fragmented customer data and inefficient sales processes by providing a unified platform that enhances collaboration and streamlines operations. By automating routine tasks and centralizing information, it empowers sales and marketing teams to focus on building stronger relationships with customers and prospects, ultimately leading to increased productivity and accelerated business growth.
Wipro's Pipeline Network Monitoring is a feature rich application created on SAP Business Technology Platform, tightly integrated with SAP ERP/S4HANA and SAP IoT, where users can survey the entire pipeline network from either laptop, tablet or mobile; view real time sensor data and take actions for anomalies detected.
LiVE Workspace to unbox an intelligent, future-ready workplace where apps and data can be accessed from anywhere, anytime and on any device.
HR Talent Management
Create or update catalog items at a single click without relaying on admins.
Extract deep insights from data with Wipro’s Data Discovery Platform (DDP) and use sophisticated techniques such as visual sciences and storytelling to simplify interpretation and decision-making. The core of the platform brings together the Wipro HOLMES Artificial Intelligence PlatformTM and stream computing to deliver wide-ranging insights such as preventive action for customer attrition, predictive maintenance of assets to minimize downtime and practices to reinforce online reputation.
NetOxygen LOS provides rich automation, smart configuration, and access to emerging digital tools that can differentiate you with your customer and position you for next generation lending.
Virtual Desktop Infrastructure (VDI) is instrumental in helping businesses stay abreast of the changing digital economy and create an efficient next-gen digital workspace.
Wipro’s Manufacturing Adaptive Scheduler (Mfg AdaS) solution, built on the SAP Cloud Platform, is an extension of SAP IBP. It manages critical constraints of supply chain planning by solving real-time issues and accelerating the ‘plan-to-produce’ cycle
Wipro Reviews
Ajay Y.
Content Writer (Ecommerce / Digital Commerce)Reliable Origination Platform for Streamlining Mortgage Processing
Mohd S.
ProgrammerData Processing with Wipro
Manish A.
Efficient, Scalable AI with Room for UI Improvement
About
What is Wipro?
Wipro Limited is a prominent global information technology, consulting, and business process services company. Recognized for its comprehensive portfolio of services, Wipro leverages cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help clients adapt to the digital world. The company envisions empowering businesses by offering top-tier technology solutions and services that are well-designed to meet the demands of an evolving marketplace. With a strong commitment to sustainability and good corporate citizenship, Wipro has a dedicated workforce across six continents and prides itself on its diverse talent, innovation, and deep industry expertise.