The ease of using the program and the many features that let you monitor caregivers, clients, and accounts! The reports give me the exact information that I need for managers for process improvements, growth, and tracking. The Assessments are detailed. Additional information can be applied to the client information. Messages and shifts reminders to caregivers, Payroll is at a glance which is linked to invoicing, making it more effective and efficient of easy use.

I have been in business almost seven years. ClearCare is the third program I have used and it is absolutely the best! It's easy so to use - very intuitive so that with minimal training your staff can sit down and do the job essentials of adding prospects, clients and caregivers and creating and staffing shifts. My WOW moment with ClearCare was realizing how easy it is to communicate with my staff both individually and as a group. The biggest WOW was when I saw that all office communications through ClearCare are automatically added into the caregiver file so we have documentation if ever needed. Very handy if you every have to deal with EDD! Customer service has been great from our initial start to present time - the staff are nice and knowledgeable and I get quick answers to all my issues with little wait time. I worried about switching from our old program to ClearCare and thought it would be a nightmare but it was relatively painless. Although we had to do some prep work (cleaning up our old database) once we sent our files to ClearCare they got everything input for us so we could hit the ground running.

I chose clear care because it is a powerful platform that is very intuitive to use. I really fell in love with the software when started using the online application and applicant tracking features to streamline my hiring process. On-boarding was a bit of a learning curve, and I had a rep change in the middle of my process. But, overall it was a success, and now anytime I need something I can call and get a quick response. I love how features like the family room allow for better communication with my clients. The ability to automate many of the process we used to do has allowed us to operate with a leaner more efficient team. I spend more time in community outreach, and less time in admin purgatory. I recently got turned on to the work safe program. Not only did I save a percent and a half on work comp, but I got a fully formed plan for work comp risk management.