We chose ClearCare in our first year of business while we were attending our annual franchisee conference. The representatives were so helpful and took the time to explain every aspect of using the program. We were not very big at the time but we were growing quickly. Since implementing ClearCare 2 years ago our business has more than doubled and we have been able to keep things organized and maintain proper contact with clients, caregiver, referral sources, and prospects through setting reminders in the system. Through the care finder we have been able to keep proper documentation for shifts offered and declined so we can fight unemployment claims. Customer Service is amazing. Not only has almost every question I have needed answered easy to find in the knowledge tab but if my question is not easily answered there I can email the support team and get a response within 24 hours. Because the system is still growing we have run into some times when the system is down and though this can be extremely frustrating the support team always communicates with us right away and works hard to get it up and running again. I have never noticed it down for more than a 15 minutes. The on boarding was very simply and quick. Though we were pretty small at the time so the transfer of clients wasn't hard, I don't know how it would have been with more clients but we were very happy with the support and responsiveness when we ran into problems. We would not be able to operate our business as effectively if it weren't for ClearCare. Every morning when I sign onto my computer I open my email and ClearCare and those are the 2 main windows I always have open.

The usability and cloud capabilities are fantastic. A Place at Home has been able to adapt the ClearCare platform to gain additional efficiency. The reporting system is robust and customizable. We easily link all payroll and billing through ClearCare. APH has been able to grow at a good pace and ClearCare has been our #1 tool. I am also impressed with how they listen to user issues and react in a timely manner.

Invoicing clients is much easier than using quickbooks and payroll calculations much easier than tracking down employee paper time cards. The ability to save on background checks and DMV records.