The layout and easy to understand language they use, not IT jargon.

The ability to review all claims for my providers. When editing a claim it is very easy to see what is needed for review because they highlight the errors. If you have any issues Waystar is prompt in walking you through the solution. I also enjoy watching as our Waystar Pass success reaches 100 percent, this means our office staff is doing everything correctly for a smooth billing process. I appreciate that I can look up Payer information such as electronic submission ID, as this sometimes differs from what is on the patients card. Having access to these ID's ensures claims are being sent smoothly through the system and going to the correct payers.

I can always count on getting fast results and doing my job quicker and efficiently.