Waystar is the third clearinghouse I have used, and they are by far the best. The customer service is outstanding, and so easy to use. No waiting on hold, or being transferred. I just open a case, and then get email notifications when correspondence is made. I don't have time to wait on hold so that is my number one favorite thing, but a close second is how easy the whole website is to use. Super easy to navigate, many useful reports, and lots of ways to search for what I need.
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