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Waitwhile, Inc

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330 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.9
#1 in 2 categories
Grid® leader
Serving customers since
2017
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Waitwhile, Inc Reviews

Review Filters
Profile Name
Star Rating
311
18
1
0
0
Karla C.
KC
Karla C.
Veterinary Technology Student
04/05/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Easy Client Management with Minor Notification Hiccups

I find Waitwhile easy to use, which is a big plus for me. It helps me effectively ensure that clients sign in on time. I also appreciate being able to see what the client is here for, who is helping them, and how long they've been waiting. Additionally, the initial setup of Waitwhile was super easy, which made getting started a breeze.
ALEX R.
AR
ALEX R.
04/01/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Simple but powerful tool for customer service at IKEA

I love how easy it is to use Waitwhile and it seems to get better every year! In addition to alerting us to customer presence, Waitwhile also allows us to communicate efficiently with our customers via text. I can't wait to see what other features are implemented in the future.
Verified User in Retail
UR
Verified User in Retail
03/26/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Intuitive UI, Effortless Appointment Management

I find Waitwhile incredibly easy to use with an intuitive user interface. As a tool for our day-to-day operations, I've encountered zero issues. I particularly appreciate the drag and drop feature and the columned setup, which makes it easy to view different stages of the appointment process. It's very easy to edit and create submissions. The initial setup was super easy, and I managed without any tutorials, though it's comforting to know they're available.

About

Contact

HQ Location:
San Francisco, California

Social

@waitwhile

What is Waitwhile, Inc?

Waitwhile provides an online queue management and appointment scheduling platform that helps businesses reduce wait times and improve customer experience.

Details

Year Founded
2017