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Volusion

Show rating breakdown
63 reviews
  • 2 profiles
  • 4 categories
Average star rating
3.2
Serving customers since
1999
Profile Type
Category

Profile Name

Star Rating

18
19
13
7
8

Volusion Reviews

Review Filters
Profile Name
Star Rating
18
19
13
7
8
Kelsey M.
KM
Kelsey M.
Marketing Coordinator at College Pharmacy
08/08/2017
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great software for online store

Simple layout and easy to use. The help section is also great and very easy to follow.
Jack C.
JC
Jack C.
Web Developer at Skates On Haight
03/17/2017
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great Service and easy to use

The website back end provides a lot of customization to the website. Support is quick to respond and very knowledgeable.
Lee H.
LH
Lee H.
Managing Director at Dazzle
10/25/2016
Validated Reviewer
Review source: Organic

Awful company - avoid go elsewhere and hear direct from customers who have been with them for years

I would give a 0 star but not the facility. I have been with Volusion for 5 years, constantly they have fallen behind other providers and not done anything to help bring stores up to what is expected in todays ecommerce world Recently I was informed by customers no payments were going through. I queried with Volusion and was told there was an integration issue with them and Sagepay. No timescale provided I thought it would be a week max which would have been bad enough but understand issues can happen. 2 months later, still can't take payments, Volusion refuse to provide more information or care. This is my small company's busiest period (Halloween and Christmas - Party Business) and I am left dangling. Volusion offer to refund 1 month hosting - complete joke this company - avoid. Im leaving, no doubt this will be difficult as well.

About

Contact

Phone:
1-800-646-3517
HQ Location:
Austin, TX

Social

@Volusion

Details

Year Founded
1999