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Vivantio

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289 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.3
Serving customers since
2003
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Vivantio Reviews

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Profile Name
Star Rating
171
99
17
1
3
Harj G.
HG
Harj G.
Service Desk Manager
01/06/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
William W.
WW
William W.
Consultant at Corporate Project Solutions (CPS)
01/06/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

My experience has been up and down, we were using a pilot version of the software so a few bugs

Vivantio are very quick to help out when we log a ticket requesting help or a feature change. There is also a SQL connector so we can download our data to a local SQL server and create custom reports.
Chris M.
CM
Chris M.
IT Service Delivery Manager at Wren Kitchens
01/06/2016
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Deceptively powerful software

When digging deep into the software, it's highly customisable, and provides granular levels of access to a variety of features

About

Contact

HQ Location:
Boston, MA

Social

@Vivantio

What is Vivantio?

Founded in 003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations and customer service. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.

Details

Year Founded
2003