Velaris
93 reviews
- 1 profiles
- 1 categories
Average star rating
4.6
Serving customers since
Velaris Reviews
YL
Yuwan L.
Product & Operations Director at Verifier | Professional with 15 years experience materializing business concepts in to leading Tech solutions | MBA (UK) | BSc. IT | CSPO®Powerful Customer Insights for Telco Clients
Velaris provided excellent customer health scores and monitoring tools that give us clear visibility into how telecom clients engage with our services. The ability to integrate data from multiple systems helps us give our telco partners actionable insights.
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Shehani J.
Senior Marketing and Operations CoordinatorEnhanced Customer Understanding with Velaris
Velaris has made it much easier for us to gather customer feedback from multiple sources like emails and support tickets. This has helped our team better understand what customers really need, which has improved our product development process. The platform is user-friendly and integrates smoothly with our existing tools. While there were some minor issues initially, the support team quickly resolved them. Velaris has also helped us improve our customer support and identify new sales opportunities, making it a valuable tool for our team.
MH
Manuli H.
Powerful tool with excellent reporting features
Velaris has significantly changed our strategy for achieving client success. We are now able to make more data-driven decisions because to the excellent reporting tools. It's simple to monitor important data and work together across teams.
About
What is Velaris?
Velaris is the all-in-one customer platform that helps you position customers for success and sets your operational cadence in place. Understanding your customers has never been this easy, or, dare we say it, fun.
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Website
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