The usage insights and how easy it was to start setting up reports in Salesforce

The support staff at UserIQ are efficient, knowledgeable, and effective in meeting their customer's business needs or by implementing solutions that benefit all users.

We launched our first NPS survey after implementing UserIQ. Previously we were using a survey tool to our users' email addresses. Not only did our response rate go up considerably (4X) with UserIQ, but we were also able to gain valuable insights from users we weren't able to access via email previously. Now I actually look forward to launching an NPS survey instead of dreading it.