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UserGuiding

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558 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2017
Profile Type
Category

Profile Name

Star Rating

470
84
5
0
0

UserGuiding Reviews

Review Filters
Profile Name
Star Rating
470
84
5
0
0
Diogo P.
DP
Diogo P.
Assistente de Customer Experience | Customer Experience | Bernhoeft
02/18/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

Wonderful

Everything! Options to create pop-up, guided tours, NPS survey, product update, knowledge base.
Develyn M.
DM
Develyn M.
02/18/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Practical interaction guides to assist with the customer experience within the system.

Ease of creating new guides, or making adjustments and all the support we have with the support team. The tool helps to positively impact our customers' experience, and the idea is to continue using the tool to assist in converting our customers, the cost reduction it can bring is incredible. Previously, we conducted low-touch onboarding and couldn't serve all new customers, but today with the tool, this is very smooth. In addition to having support options in various languages; always attentive to any questions or issues raised. The product always seeks to evolve.
Finance M.
FM
Finance M.
02/18/2025
Validated Reviewer
Verified Current User
Review source: Organic

good software tool for guiding users in the plattform

Its ability to serve unlimmited amount of customer at a fairly cheap price

About

Contact

HQ Location:
Istanbul, TR

Social

@UserGuiding

What is UserGuiding?

Most users struggle to see the full value of a product within the first 14 days (if ever).That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface. Try UserGuiding today to give your product adoption a huge, instant boost.

Details

Year Founded
2017