Search capability Ability to configure it to your needs (we are using it for a Knowledge Management platform)

I love that Unily is constantly improving their platform and rolling out new features based on user feedback. There are so many great features, widgets, and integrations with other tools/software. They also have a fantastic learning site, Universe, with guides and resources for pretty much everything you'd need - as well as options to comment, ask follow up questions, and make suggestions for future developments. I find Unily very easy to use once you have had some basic training, and the Unily team is excellent if you run into any questions or need support.

- the SaaS product has been extremely robust, in over 4 years we have had no overall outages that weren't planned maintenance. There was one incident where the issue was the underlying MS Azure services, but even that affected only a small portion of our users and was quickly resolved. - Unily is very security / GDPR conscious - this is important to us and Unily has been extremely responsive in addressing any questions we have had in these areas. We consider their compliance in these areas to be top tier among our supplier base. - The Unily Universe site has so much customer relevant information on all aspects of the product and there is a pretty healthy amount of customer to customer social interaction - exchanging tips, tricks and ideas. - The platform really gives us a lot of flexibility. There is a huge amount of "out of the box" functionality, that allows us to build our employee intranet and other solutions pretty quickly. And it let's our content creators create engaging content without requiring support from IT. On the flip side, the product allows for a great deal of custom development and configuration and we have taken full advantage of this to develop really cool solutions to business problems.