# Unily Reviews **Vendor:** Unily **Category:** [Employee Intranet Software](https://www.g2.com/categories/employee-intranet) **Average Rating:** 4.5/5.0 **Total Reviews:** 38 ## About Unily Reimagine the employee experience with Unily — the AI-powered platform defining the future of work. Recognized as a global Leader across top analyst reports, Unily helps enterprises boost productivity, accelerate organizational velocity, and connect every employee through intelligent alignment, engagement, and collaboration. ## Unily Pros & Cons **What users like:** - Users find Unily's platform to have **excellent ease of use** , making it simple to navigate and manage content effectively. (12 reviews) - Users praise Unily for its **exceptional customer support** , ensuring effective platform usage and prompt assistance with challenges. (9 reviews) - Users value Unily's **versatile functionality** , which enhances content creation, customization, and employee engagement seamlessly. (8 reviews) - Users appreciate the **exceptional customer service** of Unily, which provides valuable support and guidance for maximizing the platform. (8 reviews) - Users value the **seamless content accessibility** of Unily, allowing effective communication and engagement across diverse audiences. (7 reviews) - Users value the **easy content management** in Unily, enjoying seamless publishing and a user-friendly experience. (7 reviews) - Customization (7 reviews) - Customization Options (7 reviews) - Users praise Unily for its **wide range of features** , enhancing communication, engagement, and overall employee experience. (7 reviews) - Customization Flexibility (6 reviews) **What users dislike:** - Users express frustration over the **lack of customization** , limiting flexibility and complicating essential platform tasks. (6 reviews) - Users find a **lack of features** in Unily, particularly in detailed analytics for internal communication tracking. (6 reviews) - Users find the **limited customization** of Unily's widgets restricts flexibility and could enhance overall platform utility. (5 reviews) - Users find the **confusion in backend settings** overwhelming, leading to inconsistencies and complexity in managing tasks. (4 reviews) - Users find **insufficient information** in Unily's reporting capabilities, hindering their ability to track communication effectively. (4 reviews) - Users express a desire for more **customization options** , finding the current offerings somewhat restrictive and limited. (4 reviews) - Users find the **understanding difficulty** in configuring advanced features overwhelming, necessitating further training and support. (4 reviews) - Content Management (3 reviews) - Users note the **customization difficulty** with Unily, feeling limited by widget branding and layout options. (3 reviews) - Users find Unily to be **expensive** , particularly for additional features and customization options that incur extra costs. (3 reviews) ## Unily Reviews ### 1. Centralized Platform with Personalization, Needs Search Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Aakarsh B. | App Developer III, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Unily?** What stands out most about Unily is how it pulls everything into one place without feeling cluttered. It combines intranet, communication tools, and employee resources in a way that actually feels usable day to day. The personalization is a big plus too - people see content that's relevant to them instead of a generic feed, which makes it feel more practical than just another company portal. Personalization shows relevant content, saving time and reducing noise. Integrated tools keep everything in one place, making work faster, simpler, and more connected throughout the day. The initial setup was easy as we already have SharePoint, which we linked and reorganized in a specific way that Unily wanted. I use Unily with Microsoft Teams, SharePoint, and Outlook, which helps keep communication, documents, and daily tasks in one workflow. **What do you dislike about Unily?** Search can be unreliable, making content harder to find. The platform may feel heavy or slow at times, and new users can struggle with its complexity and navigation. **What problems is Unily solving and how is that benefiting you?** I use Unily to create a company portal where we can centralize information. It keeps SharePoint documents accessible in one place, pulls everything together without clutter, reduces noise with personalization, and makes work faster with integrated tools. **Official Response from charlie.kennedy@unily.com Kennedy:** > Aakarsh, Thank you so much for this fantastic review! Unifying access to tools, resources and knowledge, and making personalization easy are strengths that we're very proud of - thanks for highlighting! Thank you also for sharing your feedback on Search - we have big plans here with the launch of Unily Glass. With Search in Unily Glass, users can access all content and tools from a single AI powered conversational interface. Thanks again for taking the time to write this review. Charlie ### 2. Unily's Robust Platform Enhances Content Creation & Customization with Exceptional Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Unily?** What truly sets Unily apart is its robust platform, which seamlessly allows us to create targeted permissions, ensuring that content reaches the appropriate audience. This capability is complemented by the platform's versatility in producing a wide variety of content, from engaging news articles to dynamic media and interactive pages, all tailored to meet our unique business requirements. Additionally, Unily's impressive selection of widgets offers us the flexibility to customize layouts, enhancing user engagement and functionality. With coverage in both the US and UK, we benefit from the ability to focus on upgrades and receive support across a wide window of time, ensuring smooth operations and minimal interruptions. To top it all off, the exceptional customer service provided by Unily ensures we always have the support and guidance needed to make the most of the platform and address any challenges with ease. **What do you dislike about Unily?** While Unily offers many excellent features, one area where it falls short is in its reporting capabilities for the broadcast center. Unlike platforms such as Mailchimp and Constant Contact, Unily does not provide the ability to view detailed analytics regarding specific employees who have engaged with a communication. We understand that this limitation is largely attributed to Unily's UK base and adherence to GDPR regulations. However, this constraint makes it challenging for us to transition the majority of our internal communication emails away from other paid providers, as we require that level of detail to confirm the receipt of critical messages. **What problems is Unily solving and how is that benefiting you?** Unily supports us in reaching a geographically diverse audience who work in office, remotely, and in the field to provide them with the news and resources they need. **Official Response from charlie.kennedy@unily.com Kennedy:** > Thank you so much for your review! We're very proud of our customer service and support functions, and we're glad that those teams, alongside the Unily platform, are helping you and your team to reach your goals. Thank you also for your feedback on the Broadcast Center analytics - this is an area that we're developing and I have shared this feedback with the relevant product leads. Thanks again. ### 3. Modern Interface and Streamlined Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Lal Chand M. | Manager Operation Theatre **Reviewed Date:** December 15, 2025 **What do you like best about Unily?** I like Unily for its user-friendly interface and centralized access to information. It makes communication more efficient and helps teams quickly find updates, documents, and resources in one place. I appreciate how it reduces email dependency and supports better coordination across teams, leading to more efficient operations. The initial setup was fairly straightforward and the platform was easy to configure and customize to meet our workflow needs. I also enjoy how Unily integrates with other tools like email clients, document management systems, and calendar or task management apps, which helps streamline workflows. **What do you dislike about Unily?** Some areas where Unily could improve include making search results more accurate, enhancing the mobile experience, and providing better integration with other tools. Faster load times and more user guidance would also help improve overall usability. **What problems is Unily solving and how is that benefiting you?** I use Unily to solve communication gaps by centralizing updates and documents, improving accessibility, reducing email dependency, and supporting better team coordination for efficient operations. ### 4. A highly adaptive, dynamic, and intuitive platform that offers a user-friendly experience backed by a comprehensive suite of features. **Rating:** 4.5/5.0 stars **Reviewed by:** Sikandar B. | Sr. IT Business Consultant– AI & Digital Transformation **Reviewed Date:** October 30, 2025 **What do you like best about Unily?** Unily has proven to be an exceptionally valuable platform for our internal communications. It excels at effectively cascading leadership messages across the organization, ensuring alignment and engagement. Initially recommended by a service provider, Unily was selected after thorough research and analysis—and it met our requirements perfectly. The setup process was smooth and exceeded expectations, thanks to its intuitive design. The user interface is thoughtfully crafted, making navigation across pages and applications seamless. Unily enables dynamic and easy content publishing, which aligns well with our need for a non-static, engaging platform. I’m particularly impressed by its capabilities in broadcasting, tracking user journeys, and leveraging data for informed decision-making. The platform offers a rich feature set, including a user-friendly CMS, robust media management, audience targeting, and strong security protocols. Features like the ideation portal and advanced reporting tools further enhance its value. Integration with other software and CRM systems is another standout, allowing us to work efficiently across platforms. Looking ahead, we’re excited about the potential for tenant-specific AI integration and enhanced security features within Unily’s SaaS framework. **What do you dislike about Unily?** While Unily offers many strengths, I find the placement and limitations of its reconfigurable components—referred to as 'widget'—to be somewhat restrictive. Their proprietary nature feels overly closed, which can limit flexibility and customization. There’s a clear need for more seamless navigation and broader integration capabilities with various applications, like SAP, CRM, ERP and many more. Additionally, simplifying the development process would be a significant improvement. Opening up these components could unlock a wider range of use cases, extending beyond narrowly defined target audiences. Tailoring functionalities based on industry-specific needs would greatly enhance the platform’s overall utility and relevance. **What problems is Unily solving and how is that benefiting you?** I use Unily as our internal communication portal to streamline the delivery of management messages across the organization. It ensures that content remains dynamic, intuitive, and easy to publish—driving consistent engagement across teams. ### 5. Unily: Comprehensive, user-friendly EXP with outstanding support and seamless integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Unily?** We find Unily to be an excellent all-round employee experience platform (EXP). Unily provides a good range of very useful tools to help engage and communicate with employees, from a broadcast/emailer tool, AI features for both users and admins, campaign management, employee journeys, governance, social features/enterprise social networks, mobile app, news, search, analytics, as well as more traditional intranet-style sites and pages - all with modern, good-looking and intuitive user interface. It integrates with our Microsoft suite so that it doesn't feel separate from our other tools. The CMS is very easy for everyday content creation, and there is a good amount of flexibility in design and application of company brand. The user support is very good, with dedicated customer success managers, a responsive technical support team and an excellent site for client resources and help, including regular best practice calls. There is dedicated onboarding support when first implementing your Unily EXP to get everything set up. The team are keen to keep innovating and growing the employee experience. **What do you dislike about Unily?** There aren't many things! Analytics could be better (though this is being actively tackled). CMS permissioning is a little complicated. Sometimes it feels the focus can be more on the big-ticket developments rather than ironing out the small-but-important things such as providing more flexibility in the design and configuration of some everyday platform elements - but this is also improving. **What problems is Unily solving and how is that benefiting you?** A central, accessible place for employees to find the information and tools they need for their jobs, and to engage with their company and their colleagues. A way for the Communications team to let employees know what's going on, in an easy-to-use and visually-engaging way. Allows us to keep innovating in how we do all this. ### 6. Unily Partnership **Rating:** 4.5/5.0 stars **Reviewed by:** Suzie T. | HR, Corporate Affairs & Legal IT Application Services Management , Enterprise (> 1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Unily?** Unily was a friendly solution, with prepared engineers and with a supportive Customer Success manager, they are used to manage the ambiguities and better deliver the needs with efficiency. **What do you dislike about Unily?** Unily is a very good partner, and I appreciate the way we move forward with our demands. As a point of improvement, I would suggest having a clear information in the contract about the licensing modeling and include some CIP hours in the contract to support the companies with extra needs. I would also suggest including in the agreements support hours, this will keep the WOW faster and about the companies to spend hours reading the articles and understanding how to implement /update solutions. **What problems is Unily solving and how is that benefiting you?** Unily is solving several key challenges faced by modern organizations, particularly around employee engagement, communication, and access to information. ### 7. Centralized, Intuitive, and Highly Recommended **Rating:** 4.5/5.0 stars **Reviewed by:** Dwi Putri A. **Reviewed Date:** December 23, 2025 **What do you like best about Unily?** I really like Unily's ability to centralize communication and information into one intuitive platform, making it easy for employees to find what they need while improving engagement and organizational alignment. I also appreciate Unily's user-friendly interface, flexible customization, and strong integration capabilities, which make content management efficient and support seamless collaboration across teams. **What do you dislike about Unily?** Some advanced features can be complex to configure and may require additional training. Performance optimization and more intuitive administrative controls would further improve the overall user experience. **What problems is Unily solving and how is that benefiting you?** I use Unily to centralize internal communication and manage content, addressing fragmented communication and information silos. It improves information accessibility, employee engagement, and alignment by providing a single user-friendly hub for news, resources, and updates. ### 8. Unily is a great platform with amazing customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Unily?** I cannot say enough about the team behind the platform. They are constantly using customer feedback to iterate and improve the user experience. We have support from both our CSM and TSM, plus the terrific customer support team that handles tickets. I also like how we can tailor our permissions for content creators. Using Views, System Settings, and the Developer tool to introduce customizations to sites, pages, widgets, and the overall experience for our employees is a big plus. **What do you dislike about Unily?** I wish the analytics could be more granular for our users. We cannot get the raw data from Unily and that stops us from being able to track and crunch data by business, etc. **What problems is Unily solving and how is that benefiting you?** We needed a hub for all employees, and so we built The Hub on Unily. The Hub is where our employees start their workdays, access their Apps and Tools, catch up on what is happening in their business unit and the company overall, and share Kudos for a job well done. We've integrated our ServiceNow search into the Hub search, and have integrated Hub search into M365 Copilot to help tie all of our resources together, making finding information that much easier. ### 9. Unily is a powerful platform that consistently embraces innovation and drives change quickly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Unily?** I really appreciate the pace of updates from Unily and the quality of their customer support. They take our feedback seriously, and through ideation, we can see that feedback brought to life in their regular updates throughout the year. The implementation process was both thorough and easy to navigate. With the wide range of features and widgets available, we can customize our pages extensively, and the drag-and-drop system makes it all incredibly simple to use. **What do you dislike about Unily?** I don’t necessarily dislike anything, but I do feel that the social features on Unily could be easier to use and implement. I’d also love to see content creation on the front end become more user-friendly. Having multiple 'create' buttons for different content types makes the page look cluttered. A single 'create' button that lets users choose their content type would be a much cleaner and more intuitive solution. **What problems is Unily solving and how is that benefiting you?** We needed a central hub where our employees could easily find information, their Apps and Tools and learn more about our products and services, and stay connected with the latest news from our leadership team. With Unily, we now have the tools to communicate effectively with employees, whether through content, pop-ups, broadcasts, or notifications when they follow Topics on the platform. ### 10. Everything in One Place: Broadcast, Intranet, Social, and Recognition **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Unily?** Everything in one place - email broadcast, intranet, social, recognition etc **What do you dislike about Unily?** Inconsistencies in the backend. The same tasks are differently in different areas. No way to make bulk changes (eg remove mulitple people from security groups, unpublish pages etc) **What problems is Unily solving and how is that benefiting you?** One central site for the whole company. We're a large, complex audience and it is the first time we can direct ALL staff to one portal. Makes communicating key messages much easier **Official Response from charlie.kennedy@unily.com Kennedy:** > Thank you so much for taking the time to write this review. Providing organizations with a single comprehensive platform to drive employee experience impact is a common strength we hear from customers. We will raise this feedback on the Unily backend with the relevant teams and stay tuned for the launch of Indi in July. Indi, the first AI Native EX agent will make common tasks effortless. Thanks again for your feedback. ### 11. An intranet that's constantly evolving and always a trusted partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Unily?** The support we receive is unmatched! We meet with our CMS biweekly and receive metrics, updates on new features coming and we work together on continuous improvement goals for the year. With a broad range of features, we are able to ensure our employees have access to the news, resources and tools they need to succeed, while making it easy for our team to manage content. Unily is also constantly releasing updates and new features that keep employees and teams in mind. **What do you dislike about Unily?** At the moment, there is an inconsistency with widget appearances (text size, style, placement, etc.) between older and newer widgets that make things look disconnected. However, Unily has said they have plans to fix this, which will be very helpful. Otherwise, the customization of widget branding is slightly limited and the page layout options are sometimes limited as well. **What problems is Unily solving and how is that benefiting you?** Unily helps us connect a global audience, providing a place where employees can find a single source of truth and organizations can have dedicated spaces to share news, initiatives, and resources. By making the intranet their access point, they can easily find what they're looking for through search and enhanced navigation. It also makes information more accessible for non-desk workers and those working in the field through our mobile app. ### 12. Outstanding Support from Our CSM Adam, Overall Good Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Kitty T. | Internal Communications & Social Media Executive, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Unily?** Our CSM, Adam. He is so beyond helpful and great at helping us come up with ideas to scale up our intranet. **What do you dislike about Unily?** How technical the back end is - as a Marketeer, I find it somewhat overwhelming. **What problems is Unily solving and how is that benefiting you?** Unily is helping us to communicate to our wider global audience. ### 13. Highly Customisable and User-Friendly, But Some Features Locked Behind Add-Ons **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Unily?** Unily is very customisable and offers great flexibility. You can control who has access to content, who can create it, and the permissions assigned to each role. The platform encourages creativity with its widgets and functionalities, allowing you to bring your vision to life. It enables content to be centralised and easily accessible from a single source, and building pages is straightforward; you don’t need extensive technical knowledge to create something quickly and effectively. **What do you dislike about Unily?** Although the out-of-the-box features are excellent, it can be frustrating when you see an exciting feature showcased on Universe or used by other clients, only to discover it belongs to an additional module that requires separate access. **What problems is Unily solving and how is that benefiting you?** Centralising content and ensuring it is easily accessible. ### 14. Unily Keeps Teams Connected and Organized Effortlessly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Unily?** I like how Unily keeps everything in one place. Updates, documents, and team info are easy to find, which really helps everyone stay on the same page, especially when working across different locations. **What do you dislike about Unily?** Some features can be tricky to set up at first, and it can feel a little slow when there’s a lot of content. A bit more guidance for new users would make things smoother. **What problems is Unily solving and how is that benefiting you?** It has made communication a lot simpler and cut down on endless emails. Having one platform for updates and resources keeps me organized and helps the team work more smoothly. ### 15. A great, intuitive intranet platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Unily?** The platform has tons of features and widgets that allow you to play around and "build the blocks". The backend is easy to navigate. It enables you access to a very intuitive, helpful analytics dashboard - adding so much visibility to the intranet's performance. Great customer service and resourceful library knowledge too. **What do you dislike about Unily?** Tickets take a long time to process - might take up to a week to get the issue resolved. Also, it'd be great to have access to more customizable features without paying additional cost. **What problems is Unily solving and how is that benefiting you?** Unily provides us a centralized, intuitive communications & resources platform for our team members. ### 16. Great customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Unily?** Their customer service is wonderful; I've had great experiences setting up the platform and maintaining it. It's easy to use and scale. **What do you dislike about Unily?** Like others have said, would be nice to have more OOTB solutions and customization options without additional price tags. **What problems is Unily solving and how is that benefiting you?** It's truly a one-stop-shop for employee comms and a central repository for updated information and news. ### 17. Happy user **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Unily?** It has lots of user-friendly features, especially for the end users. **What do you dislike about Unily?** Some areas can become very difficult to maintain, if the initial setup is not well designed. **What problems is Unily solving and how is that benefiting you?** It helps us provide information that our employees need. ### 18. Our experience with Unily has been extremely positive, with some areas for improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Steve B. | Principal Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2023 **What do you like best about Unily?** - the SaaS product has been extremely robust, in over 4 years we have had no overall outages that weren't planned maintenance. There was one incident where the issue was the underlying MS Azure services, but even that affected only a small portion of our users and was quickly resolved. - Unily is very security / GDPR conscious - this is important to us and Unily has been extremely responsive in addressing any questions we have had in these areas. We consider their compliance in these areas to be top tier among our supplier base. - The Unily Universe site has so much customer relevant information on all aspects of the product and there is a pretty healthy amount of customer to customer social interaction - exchanging tips, tricks and ideas. - The platform really gives us a lot of flexibility. There is a huge amount of "out of the box" functionality, that allows us to build our employee intranet and other solutions pretty quickly. And it let's our content creators create engaging content without requiring support from IT. On the flip side, the product allows for a great deal of custom development and configuration and we have taken full advantage of this to develop really cool solutions to business problems. **What do you dislike about Unily?** There are 2 areas for improvement and one area that needs some serious discussions with customers - improve support. The support team are knowledgeable for the most part, but tickets can take a long time to progress through escalation to closure. - improve the developer experience. The product offers considerable capabilities for custom development and configuration, and there is a great deal of information available on the Unily Universe customer support site. But more is needed, specifically more support needs to be available to developers on a more timely basis. - there is a need for Unily to get more input from customers that are impacted by the products switch to the feature store. While this is overall an improvement in how new features are delivered, there have been impacts to the customers that built and customized their Unily content. **What problems is Unily solving and how is that benefiting you?** - Unily has become our primary channel for employee communications, replacing a number of outdated legacy intranet solutions - Unily is a hub for accessing our key business applications and for setting up specific sites supporting business functions / organizations - Our front-line workforce (break-fix service, professional services, managed services) provides most of our business revenue. Unily has become a key component in how we deliver business knowledge to our workforce. For example, our service organization relies on Unily to host thousands of service manual, hundreds of videos explaining how to fix products and FAQs, service bulletins, news about service apps, etc. The other key part of this is that Unily is fully mobile enabled and allows us to distribute a mobile app with all the same content and features as the desktop web version. This gives our mobile workforce full access to the same information as our back office workers. - Besides our employee intranet, we have build external portals for our customers and our sales and service partners. We are able to load one set of content and share it to employees over the intranet and to our customers and partners over these external portals. One product - multiple portals - no content duplication or replication required. Easy security architecture to safely partition the information in such a way that we can internal information visible only to employees, but share information with external users. ### 19. Great experience with using Unily for our Saas Intranet Provider **Rating:** 4.5/5.0 stars **Reviewed by:** Lindsay S. | Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Unily?** Unily has been a great partner. We're able to take advantage of the many options, features, and functionality that they offer for their internet. We love that it is easy to use, customizable within reason, and user friendly. We're very happy with the customer service that we've recieved from both the customer service teams and the technical teams from Unily. **What do you dislike about Unily?** We'd love for there to be additional customizable options for end users to take advantage of. Currently, there are offerings from Unily, but many of the customized choices are only offered at an additional SOW cost. If there were more out of the box solutions, but with some small custom options (such as icon changes, colors, etc) this would be a great enhancement. **What problems is Unily solving and how is that benefiting you?** Unily has helped with giving the organization a platform to share communications and critical messaging to all employees in a clean, user friendly layout. We utilize Unily for our employee intranet and have found that it is very user friendly, allows for the features and functionality that our employees want, and also is continually growing and enhnancing to meet future needs. ### 20. Strongly Recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Polly K. | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Unily?** I love that Unily is constantly improving their platform and rolling out new features based on user feedback. There are so many great features, widgets, and integrations with other tools/software. They also have a fantastic learning site, Universe, with guides and resources for pretty much everything you'd need - as well as options to comment, ask follow up questions, and make suggestions for future developments. I find Unily very easy to use once you have had some basic training, and the Unily team is excellent if you run into any questions or need support. **What do you dislike about Unily?** I wish that Unily had an option to hire contractors who were Unily experts and could help us audit and improve our intranet. Other than that, I can't think of anything! **What problems is Unily solving and how is that benefiting you?** The biggest problem that Unily is solving is "information overload." Before adopting Unily for our intranet vendor, we still sent out most of our employee communications via email. Since adoption, we have reshaped our approach and now have much clearer guidelines for what information should live where. Our employees are happier that they aren't getting bombarded over email, and they know where they can go to find information on general company updates and highlights, department sites, and more. ### 21. Unily: a great product with a very capable implementation and support team behind it **Rating:** 5.0/5.0 stars **Reviewed by:** Doug T. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Unily?** Search capability Ability to configure it to your needs (we are using it for a Knowledge Management platform) **What do you dislike about Unily?** It's a slight shame having to pay extra for the branded mobile app **What problems is Unily solving and how is that benefiting you?** We needed a replacement for our Knowledge Management platform (previously on Solcara). Our ultimate need was to (a) improve efficiency for our lawyers in terms of accessing knowhow and (b) reducing risk by ensuring the latest and most up-to-date knowhow is all in one easily-accesible place. ### 22. Unily provides a modern, flexible intranet platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Unily?** Our experience with Unily has been great. Teresa is a fantastic account manager. She answers or directs our questions in a timely manner, suggests functions/widgets that we could add to our site to increase engagement, and supports our goals. We were particularly pleased with the targeting and theming capabilities as we adjusted the site for an acquisition. Two thumbs up. **What do you dislike about Unily?** I haven't come across anything major. The only thing I can think of is that there is so much functionality, the back end can be a bit confusing until you get into your routine of posting content. **What problems is Unily solving and how is that benefiting you?** Unily is constantly adding new widget that embrace new technology, address current issues, and solve problems for businesses. They have helped us increase engagement within our workforce. They have also helped us communicate more efficiently. ### 23. Great functionality and support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2023 **What do you like best about Unily?** The best part about Unily is the support we get from our Customer Success Manager. We have formal monthly check-ins where we discuss the performance of our platform, brainstorm how to improve and explore new functionalities. Beyond the monthly check-in, our CSM is only one email/call away and is always willing to help us. **What do you dislike about Unily?** The analytics could be better. Everything is manual, so having the option for automated reporting would be extremely helpful! **What problems is Unily solving and how is that benefiting you?** The options for page layouts and widgets are extremely helpful in supporting us in creating a platform for our team members that is easy to use. ### 24. Great product, great staff. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Unily?** The platform is highly flexible and keeps expanding its capabilities, which lets us grow our site. The support group works fast at resolving issues. **What do you dislike about Unily?** Using some of the features requires some coding knowledge that not all users have. **What problems is Unily solving and how is that benefiting you?** Unily helps us have one source of information, and the upgraded search functions allow users from all over the country and different groups to find everything with the fewest clicks possible. ### 25. Unily is a great way to communicate information **Rating:** 5.0/5.0 stars **Reviewed by:** kay C. | TMC Key Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Unily?** One stop shop for internal information your company wants to share. Housed all in one place. **What do you dislike about Unily?** Sometimes it's hard to find information that you are interested in. **Recommendations to others considering Unily:** Great tool to provide your employees with internal news that's important to your company. Also, all employees are informed the same, so information doesn't get contrued or lost. Avails comaraderie amongst your employees to join in discussions. **What problems is Unily solving and how is that benefiting you?** I get a complete look at our business and what's on the horizon/future. I get details on what's happening within the company. ### 26. Best Internal communication software **Rating:** 4.5/5.0 stars **Reviewed by:** Mayank B. | Senior Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2022 **What do you like best about Unily?** The best part of Unily is it is very easy to use and provides a single platform for communication and is suitable for all your business needs.it makes it easier to share files between teams and collaboration. **What do you dislike about Unily?** Use for this tools have been very productive so do not have negative thought for it but as grooming market tech,they also start introducing new feature in this tool. **What problems is Unily solving and how is that benefiting you?** All colleague are able to communicate with each other in most secure way possible due to unily.we are sending daily newsletter and various communication through this tool ### 27. Unily the best internal connection software for employees. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2021 **What do you like best about Unily?** Unily is an employee experience platform that promotes everyone to work better by improving productivity, collaboration, and participation, thereby uniting the company. **What do you dislike about Unily?** A small problem with the CMS is very flawed in the synchronization of the Unily software. It can become better by removing glitches and training the support team. **Recommendations to others considering Unily:** If you want effective communication between your employees, you should consider using the Unily software. **What problems is Unily solving and how is that benefiting you?** Problems that can be solved using Unily are: It facilitates internal mobility through recruitment sites and training opportunities Benefits of Unily are Quick communications and CMS system built-in. ### 28. Instantly Instant Messaging Software **Rating:** 5.0/5.0 stars **Reviewed by:** Dr Syed H. | Medical Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2020 **What do you like best about Unily?** The only software on which we can rely for instant messaging professionally. The interaction of this software is too good and there are no lags or connectivity problem at all. **What do you dislike about Unily?** If the pricing is a bit lower then it will be easier to have on each system. Pricing is high, which is the only thing I didn't like. **What problems is Unily solving and how is that benefiting you?** 1. We are using for instant communication between team. 2. If any file needs to be sent instantly then this is the best. 3. To be honest, very easy to order coffee in cafeteria :D 4. Easy to have video conference and arranging meetings. 5. In this pandemic, it is very nice to have team meeting as peers are working mostly from home. 6. Unily can help you share your files with team instantly and receive the same. 7. With Unily, sharing data is safe and secured. ### 29. Its fun if you enjoy **Rating:** 4.0/5.0 stars **Reviewed by:** Talha H. | Test Automation Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2022 **What do you like best about Unily?** Its simulator and its User interface for coding **What do you dislike about Unily?** Nothing as far as i use it i dont like any thing **What problems is Unily solving and how is that benefiting you?** I usually use it when i get fed up in creating websites so i use it to change my mind and try different playground ### 30. instant messaging for everyone, collaboration to the maximum **Rating:** 5.0/5.0 stars **Reviewed by:** Angel V. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2021 **What do you like best about Unily?** When it comes to maintaining effective communication with the entire work team, Unily is the best option. Loaded with a user-friendly interface and great ease of use, Unily provides us with instant messaging in real time with very fast notifications, it also facilitates collaboration between the entire team thanks to its included tools with which we can share files and documents and thus facilitate the work. Additionally, it has CMS that allows us to quickly connect to other applications such as Sharepoint and Microsoft applications. **What do you dislike about Unily?** Unily has provided us with solutions in a very efficient way, its use has been great, so far I have not found negative aspects in it, there are always details that disgust us, but so far everything has been very good. **Recommendations to others considering Unily:** Recommended 100%, first of all I invite you to review their web page and observe all the information, do not stop using it. fast, efficient, safe and totally easy to use. **What problems is Unily solving and how is that benefiting you?** There are many benefits that this powerful tool has given us, among them the possibility of being able to interact with instant messaging in real time, share files and, above all, improve team collaboration. Being communicated and connected is very important, that's why unily is perfect. Another positive point is that no matter how many people we are connected to, it always works excellently. Without a doubt, the great benefits of this tool is the power of communication and collaboration. ### 31. easy and fast communication. **Rating:** 4.5/5.0 stars **Reviewed by:** Thom C. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2021 **What do you like best about Unily?** unily is really an easy-to-use tool and gives us very good tools that facilitate communication between all team members, thanks to this platform we can count on communication tools such as instant messages, file and document sharing, video and audio conferencing with great audio and video quality. It is a really easy to use tool and I love the way it allows its own and independent configurations, notifications are in real time. **What do you dislike about Unily?** The use so far has been professional and I have no negative comments about this tool, it has worked very well. **Recommendations to others considering Unily:** There are many tools and platforms that facilitate communication, I unily recommend everyone since it really provides very good and secure tools to achieve effective communication All the team. **What problems is Unily solving and how is that benefiting you?** The great benefit is being able to communicate all in the same place and in a very fast and secure way, thanks to instant messaging we can send information very quickly to the entire To the entire team, from newsletters, information, passed step among other communication options. ### 32. easy, fast, intuitive. Perfect **Rating:** 5.0/5.0 stars **Reviewed by:** Victor J. | Manager Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2021 **What do you like best about Unily?** Messaging is in real time, it works in a very fluid and fast way, it is a very fluid instant communication tool that provides the possibility of communication to the entire team. You do not need experience to use unily. It's great. **What do you dislike about Unily?** The operation has been very good, however the notifications may have delays, some configuration is missing, the rest works perfect. **Recommendations to others considering Unily:** The implementation of this collaborative tool has been of great help to everyone, the messaging and communication has improved in many aspects, it is very easy to use with incredible results. professional technical support, security, I definitely recommend it. **What problems is Unily solving and how is that benefiting you?** Thanks to Unily we have managed to improve instant communication, messages are very important in the office to inform about any topic, with Unily we have managed to improve communication. We can send information, newsletters, step by step among others in a fast and easy way ### 33. Enjoy a seamless, and digitally-enabled employee experience with Unily. **Rating:** 4.5/5.0 stars **Reviewed by:** Jake M. | Software Application Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2021 **What do you like best about Unily?** Collaboration is now easy across teams and all departments in our organization. Improvement in productivity among employees has skyrocketed, thanks to Unily. It has equipped our employees with data or tools they need for them to do their work by Unily providing a central hub for accessing information and resources. **What do you dislike about Unily?** The system is prone to bugs and has many glitches that can slow down employees' productivity. **Recommendations to others considering Unily:** If you are looking for an ideal intranet solution that will move your organization towards a social, seamless, and digitally-enabled employee experience, i recommend trying Unily. **What problems is Unily solving and how is that benefiting you?** Unily has provided all our employee's united access to data that helps them work smart from any device at any time. Our employees now have their whole extended network at their fingertips via the platform. ### 34. Best Game Development Tool Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad Ahmed B. | Full Stack Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2021 **What do you like best about Unily?** You can build games on it with no coding experience. Even the Among us Game is build using Unity. Also, you can build a game which can both run on android and ios as well. Talking about my self , I have built an augmented reality application on Unity I love to work on it. **What do you dislike about Unily?** The UI needs to get improve when as a beginner you see it, you get frightened and confused about how to use it. **Recommendations to others considering Unily:** First, watch the unity tutorials from unity official website then start using Unity **What problems is Unily solving and how is that benefiting you?** I have built an application through which students of School can perform their Physics Practicals using Augmented Reality. I used Unity to build this application. The application can run on both android and IOS. ### 35. Enabling technology to facilitate enterprise knowledge management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2021 **What do you like best about Unily?** Flexibility of functionality to build sites and integrate with SharePoint to support communities of practice. **What do you dislike about Unily?** Navigation and tagging. Unily metadata which is sync with SharePoint. **What problems is Unily solving and how is that benefiting you?** Drag and drop widgets Straight forward to administrate via permission control ### 36. Unily review **Rating:** 3.5/5.0 stars **Reviewed by:** Nnamdi M. | F, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2021 **What do you like best about Unily?** It is easy to configure and set up. It is straightforward and quick to launch. It automatically updates all our work online. **What do you dislike about Unily?** There are a lot of glitch and bugs while using it. **What problems is Unily solving and how is that benefiting you?** Communicate and collaborate with other team members very quickly and very securely. ### 37. Extremely Glitchy! **Rating:** 0.0/5.0 stars **Reviewed by:** Tara C. | Digital Marketing Specialist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2019 **What do you like best about Unily?** We liked that the company offered a CMS product that was supposed to easily connect with Sharepoint and other Microsoft applications. **What do you dislike about Unily?** Our CMS has been extremely unreliable. We have had several issues take weeks to figure out. Unily does not appear to have the expertise in syncing with Sharepoint. Other seemingly simple issues -- regarding functionality that the site is supposed to have -- often take weeks to resolve. As a smaller company, we wondered if perhaps the problems we experienced with their product were prioritized behind larger clients. We delayed our launch for two months due to technical issues with Unily, and we feel the issues could have been resolved much more quickly if we were a priority. **Recommendations to others considering Unily:** I'd be very hesitant to use this company. **What problems is Unily solving and how is that benefiting you?** Now that our site is finally live, we are able to share the company intranet with all employees. We are already finding it to be a fun and helpful communication tool. When it works, that is. ### 38. Effective and Effecient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2018 **What do you like best about Unily?** It's so easy to use, from the point of view of a front end user; a really intuitive platform. There's a multitude of easy to use (and move) widgets to create really engaging pages. The apps & tools area ensures that employees go to the intranet first to find their other applications. Powerful search functionality. **What do you dislike about Unily?** Metadata - the platform relies on this for drop down lists and tagging content, so I spent days creating lists.changes need to be done manually. These don't automatically sort alphabetically so this has to be done manually, which is time consuming. **What problems is Unily solving and how is that benefiting you?** Improves collaboration and communication in an organization through a large platform .makes it easier to transfer information and handles a large volume of people . ## Unily Discussions - [How much does Unily cost?](https://www.g2.com/discussions/how-much-does-unily-cost) - [Where is Unily based?](https://www.g2.com/discussions/where-is-unily-based) - [What is intranet software?](https://www.g2.com/discussions/what-is-intranet-software) - [What does Unily do?](https://www.g2.com/discussions/what-does-unily-do) - [How to solve all queries of people related to utily?](https://www.g2.com/discussions/how-to-solve-all-queries-of-people-related-to-utily) - 1 upvote - [View Unily pricing details and edition comparison](https://www.g2.com/products/unily/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+01%3A56%3A41+-0500&secure%5Bsession_id%5D=439995aa-efa2-456d-bfc9-6933ceba03cc&secure%5Btoken%5D=8daedaa8b381ad13b14bd1fd5a475f88333ee994d5ad2487f03e60f9a4bf8e53&format=llm_user) ## Unily Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft 365 Copilot](https://www.g2.com/products/microsoft-microsoft-365-copilot/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [OfficeWork](https://www.g2.com/products/officework/reviews) - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) - [ServiceNow Customer Service Management](https://www.g2.com/products/servicenow-customer-service-management/reviews) - [ServiceNow HR Service Delivery](https://www.g2.com/products/servicenow-hr-service-delivery/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [SharePoint Integration](https://www.g2.com/products/sharepoint-integration/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Workday Benefits](https://www.g2.com/products/workday-benefits/reviews) - [Yammer Integration](https://www.g2.com/products/yammer-integration/reviews) ## Unily Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor **Information Distribution** - News Feed - Newsletter - Notifications - Email - Multi-Channel Sharing **Content & Community Features - Enterprise Social Networking (ESN)** - Gamification - Community Building - Knowledge Sharing - User Generated Content **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Employee Services - Knowledge Management **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Knowledge Base** - Q & A - Link Sharing - Searchable **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Security** - Verification - Role-Based Permission - Public vs Private **Admin & Reporting Features - Enterprise Social Networking (ESN)** - Content Moderation - Polls & Surveys - Content Management - Analytics & Reporting - User Management **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Agentic AI - Enterprise Social Networking (ESN)** - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Communication** - Social Features - Tagging - Upload - Comments **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction ## Top Unily Alternatives - [Simpplr](https://www.g2.com/products/simpplr/reviews) - 4.6/5.0 (353 reviews) - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,595 reviews) - [LumApps](https://www.g2.com/products/lumapps/reviews) - 4.4/5.0 (158 reviews)