The important thing I literally liked is we can set up live chat support for both web apps and mobile apps. Another thing is they provide more configurations that our admin team can set up the way we want. Another things I liked the most is canned response, this literally helped in reducing the response time
The best thing is its functionality. We have tried few other live chats at our company, but I and my team are very satisfied with Click2Magic. My team can chat with multiple customers without any problem. Canned responses are aligned perfectly, and customers can get 24/7 support
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