Trytn support is incredible and the program is so easy to use. We are currently booking hundreds of reservations for tables, tastings, and tours using Trytn with ease. Darcy offers absolutely the best customer support we have ever experienced. A previous Fareharbor and Tock user, the Trytn platform is superior in almost every way imaginable. Ease of use, setup, and cloning make adaptation easy. Response to improvements or modifications is incredible. We had a request for the customer to be notified in an email which table they were being assigned to and Trytn addresses the issue within a few weeks. From an operations point, our staff is thrilled with the way Trytn works when compared to Fareharbor and the pricing is also better.
TRYTN is really great when you need flexibility in a booking platform. We've tried others before that didn't allow us to set up new products on our own or required outside assistance when making very basic changes. Thankfully TRYTN lets us do everything we need to do, from collecting important booking information with custom questions to creating unlisted offerings for private events. Their support team is always extremely helpful when we do need help, too!
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