I started using Trueops last year in December, and we saw great results already in the first month. Easy setup process, great communication, support, and great results. Their commission rate is also much lower than the other similar services. Highly recommended!

TrueOps is extremely user friendly, from set up to claiming reimbursements, the whole process is smooth and seamless. I have truly enjoyed working with the Trueops team to trouble shoot FBA inventory and shipment issues, and they haven't led us wrong in any way shape or form. We've been clawing back fees that prior to using TrueOps we were just deeming as total losses.

I couldn't be happier with their service! Dealing with FBA refunds used to be a headache, but TrueOps swooped in and made it a breeze. They know Amazon's policies inside and out, so you can trust them to get you every penny you're owed. Their interface is super user-friendly and well-designed! Their team is super thoughtful and always tries to enhance the customer experience. They have even created a command bar extension for Chrome that enables you to navigate Seller Central much faster! Since they shared it I'm using it daily, it's a must-have! TrueOps is the real deal, and I can't recommend them enough to anyone looking to simplify their FBA journey and be able to get their money back.