Speedy and accurate in terms of data. Touchpoint has many features like mapping the customer journey, and you can analyse through charts.

The whole system is very nimble and pretty fast. It makes it very easy to use and the whole system is very intuitive. Less frustrating compared to the other prospective alternatives out there.

Setting up Customer Journey maps for various channels that customer interact with was quite simple. Free sign-on for trial is indeed helpful. I was able to create my first Customer Journey is no time.