I like that the team is very open to our feedback, and making sure that our experience is a good one, and implementing changes when needed. I like that it's the program is working from a place of simplicity, and adding features as needed rather than a ton of unused pieces. I also really like the chat function, and how consistent that is.

The interface is straightforward - I don't have trouble finding what I need to find, and I like that it's easy to tell the status of things. I also like how they have improved the ease of adding files, since it can now be dropped anywhere on the page rather than in a small section.

Tonic DM support is second to none, the care they take in listening to their users and improving the platform make them unique when compared to other solutions. The simplicity of the platform and ease of use allows for a low overhead in firmwide implementation and use. It's simply the best.