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Tidio

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4.7 out of 5 stars
1,572 reviews
  • 1 profiles
  • 13 categories
Average star rating
4.7
Serving customers since
2013
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Alhena AI

34 reviews

Product Description

Alhena AI (Formerly Gleen) helps eCommerce businesses deliver personalized, omnichannel AI support that scales effortlessly—without compromising brand quality. Our AI is 100% hallucination-free, enhancing every step of the customer journey, from discovery to post-purchase. Alhena AI Support Concierge: Automates 70% of customer inquiries—including order tracking, returns, and basic support—slashing support costs. Complex issues are seamlessly passed to human agents with full context. Alhena AI Shopping Assistant: Turns browsing into buying, offering tailored recommendations, smart FAQs, and well-timed nudges. It provides a conversational, human-like shopping experience from discovery to checkout.

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Star Rating

1367
215
25
5
6

Tidio Reviews

Review Filters
Profile Name
Star Rating
1367
215
25
5
6
Edison Gbenga A.
EA
Edison Gbenga A.
Business and Brand Strategist helping businesses of all sizes grow and increase performance. I build Web and Mobile Applications and Help people start a career in tech.
04/13/2023
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Love Tidio for its simplicity

|Tidio
Tidio chat is simply amazing. You can track your leads easily, see who is on your website and what they are doing there. Super amazing tool
Tiago C.
TC
Tiago C.
Communications | Marketing | Image
04/13/2023
Validated Reviewer
Review source: Seller invite
Incentivized Review

Very easy and comprehensive

|Tidio
The setup and integrations are easy to complete and very fast. We are using Klaviyo as a marketing automation tool and Tidio is the perfect companion as a webchat
Emmanuel B.
EB
Emmanuel B.
04/11/2023
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Short, Easy and sweet

|Tidio
Chatbot is responsive and effective The chatbot, again Fast response The UI Better and faster Pretty good un general

About

Contact

HQ Location:
San Francisco, California

Social

@tidiochat

What is Tidio?

Tidio is a customer experience tool that helps small businesses serve their clients efficiently. Our flagship product is a live chat app powered by chatbots used by over 510 million unique users around the world. We use our expertise to build products that give our customers autonomy and full ownership of their communication. We want Tidio to be simple and fair, which means easy-to-use tools and transparent pricing. This is only possible because our product reflects the company and the way we work. We trust each other and work with a high degree of autonomy. We are fair and transparent, so that everyone is on the same page. And we are not just avid learners, we are eager to share our expertise with each other.

Details

Year Founded
2013