It was easy from the beginning. Creating an account, setting everything up and integrating with my site was a breeze. Mobile and desktop apps make managing everything easier.

It's supereasy to install in your wordpress, good usabilitly and the triggers works great.

Tidio is really easy to use and looks great on the front end. I like that they don't limit the chat interface to a single website, which is great for my specific use case. I have the chat on my teaching website so that students and potential students (I am in higher ed) can reach out to me immediately. I also have it on my consulting website. I can monitor and get leads from both sources simultaneously. The price point is also really good for this option. I wish the email marketing was more competitively priced with Mailchimp, but Tido is more intuitive when it comes to segmentation and the fact any chat lead is added to the email marketing list saves a lot of manual processing. Works well on WordPress--easy setup and maintenance.